Sales Jobs Boston

49

Strategic Account Manager, Enterprise

Drift
Greater Boston Area
23 hours ago
Renew/expand the contracts of our largest enterprise-grade customers through great relationship building and value-add throughout their lifecycle with us. Uncover upsell opportunities within different geographies/business units, additional sales seats, and new products in 2019. Clearly define and review the success criteria with your customer to ensure they’re performing as expected on a regular basis. Work with Customer Success to package and deliver. Prepare and present demos of “future state” opportunities for our customers - show them what they could be doing with a next-level implementation of Drift. Leverage sales management tools to track sales activities. Sell to key decision makers within organizations that range from 1,000-10,000 employees. You must establish strong partnerships with procurement teams, legal teams, and security teams in addition to the primary decision makers in sales and marketing. Identify customers at risk and provide the support necessary in partnership with our Customer Success team to retain and make them successful. Work closely with your Customer Success rep to ensure all onboarding and success criteria are being met.

Technical Writer

Drift
Greater Boston Area
1 day ago
Attend training to learn the Drift story, how we work, and our goals for the future. Learn how Drift works and why our customers use it. Have 1:1 meetings with your direct manager and meet with other key players. Shadow colleagues, learn best practices for what makes Drift Customers successful. Interview customers on how they use our documentation. Establish the daily/weekly/monthly routine for creating, improving and measuring performance of content.

Sales Development Representative (SDR) US

LeanIX, Inc.
Greater Boston Area
1 day ago
+16
Identifying key contacts and target accounts through prospecting databases Achieving individual & team metrics through outbound prospecting efforts. Ensuring quality of opportunities so they become forecasted pipeline. Actively engaging in training program to gain expertise in LeanIX’s product offering and competitive landscape. Developing skills necessary for successful lead generation and demo completion. Working in a team environment with other Sales Development Reps. Your 'Personal Development Plan' to accelerate your career in tech-sales. Benefits & Perks: health, dental and vision coverage, career advancement, paid time off, access to executives, fruit infused water, game room.

AI Conversation Designer

Drift
Greater Boston Area
1 day ago
Designing AI bots that help customers generate more leads and provide a high quality experience to their site visitors. Developing annotation tags for data sets. Reviewing and annotating data using our authoring tools. QA-ing bots and either fixing annotation errors or escalating to the engineering team. Providing customers visibility into bot performance and being their point of contact for planned improvements. Helping us improve our authoring tools by providing feedback and insight into what would make you work smarter and faster..

Senior Product Designer

Drift
Greater Boston Area
1 day ago
Kristin Ackerson Senior Product Designer, joined Dec. 2018. Kristin designs creative and simple solutions for customers who are building Drift bots. Carolina Lopez-Treviño, Software Engineer, joined August 2017. Carolina built several email features, and is a champion for the email infrastructure. Tim O’Brien, Director of Product Design, joined September 2018. Tim helps ensure design is consistent and delightful across all product teams. Maggie Crowley, Director of Product Management, joined Dec. 2017. Maggie & the team own our bot features and built the interaction flow we use today. Freja Mickos, Associate UX Researcher, joined June 2018. Freja runs usability tests with our customers every two weeks, making it easy for you to get customer feedback.

Customer Success Operations Manager

Drift
Greater Boston Area
1 day ago
Partnering with CS leadership on business forecasting and KPI reporting so we always know where we are relative to our goals. Data deep dives and helping identify key strategic insights to improve our business. Daily, weekly, monthly retention reporting for all of our key business units, down to the individual level. Developing a full understanding of our customer health so we can detect early warning signs of churn, find the ideal on-boarding process, and identify up-sell opportunities. Managing customer distribution and capacity planning across the team to ensure the best possible experience for our customers.

Senior Natural Language Processing (NLP) Engineer

Drift
Greater Boston Area
1 day ago
Join a small team creating a proprietary NLU stack from the ground up! Be granted freedom, authority, and responsibility to make our customers successful. Work with a wide range of systems, processes and technologies and own problems from end-to-end. Uphold our Drift Leadership Principles and be the teammate you want to work with. Collaborate across the organization with other teams within engineering, sales, operations, and customer success.

Senior Software Engineer: Chatbot Authoring Tools…

Drift
Greater Boston Area
1 day ago
Be granted freedom, authority, and responsibility to make our customers successful. Work with a wide range of systems, processes and technologies and own problems from end-to-end. Uphold our Drift Leadership Principles and be the teammate you want to work with. Write software with outcomes in mind among the many codebases and processes you will encounter. Collaborate across the organization with other teams within engineering, sales, operations, and customer success.

Customer Success Manager

Drift
Greater Boston Area
1 day ago
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Customer Success Team is to ensure our customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. We are currently looking to add to all segments of our Customer Success team (Enterprise, Small/Medium Enterprise and Small Business)

Senior Front End Engineer

Drift
Greater Boston Area
1 day ago
Steer the success of our product in our broad culture of autonomy. You have the authority and responsibility to make things happen! Become fluent in a wide range of systems, processes and technologies. Your team will own problems from end-to-end. Create new relationships across the organization in sales, customer success, marketing. Uphold our Drift Leadership Principles and be the teammate you want to work with.

Senior Software Engineer (Frontend, Backend, or Fu…

Drift
Greater Boston Area
1 day ago
Steer the success of our product in our broad culture of autonomy. You have the authority and responsibility to make things happen! Become fluent in a wide range of systems, processes and technologies. Your team will own problems from end-to-end. Create new relationships across the organization in sales, customer success, marketing. Uphold our Drift Leadership Principles and be the teammate you want to work with.

Account Executive, Siftrock

Drift
Greater Boston Area
1 day ago
As an Siftrock Conversational Sales Advisor, you will identify, source and close ideal customer prospects in the Mid-Market, SME, and Enterprise space. Using strong conversational selling skills, you will hunt self-sourced leads for your pipeline, while also partnering closely with cross-functional stakeholders to achieve team goals.

Account Manager

Drift
Greater Boston Area
1 day ago
The Drift Account Manager will focus on maintaining a defined portfolio of customer accounts. Responsibilities include a regular review cadence with each customer to talk through product performance, enhancement opportunities, recommended changes to playbooks, etc. You will also be responsible for retaining and expanding existing product installations to achieve your monthly sales quota. As a seasoned sales professional, it is critical that candidates be self-motivated and completely customer-centric.

Customer Advocate - Entry Level

Drift
Greater Boston Area
1 day ago
Juggling multiple customer conversations while maintaining five star customer service standards. Owning technical issues on behalf of the customer with your assigned product team. This includes identifying, replicating, and escalating issues to drive a successful resolution for customers. Create and maintain customer facing documentation that guide and assist customers with Drift product. Create and hold internal trainings and external documentation for product launches. Using all of the above to represent our customers and advocate for changes in the product.

DevOps Engineer

Drift
Greater Boston Area
1 day ago
You often collaborate with senior engineers and business leaders across organizations and disciplines. You have an academic background in Computer Science or a related field. You have at least 1+ years of experience as a software engineer, systems engineer, or DBA/ops engineer. 

Senior Product Manager

Drift
Greater Boston Area
1 day ago
You’ll lead up to three teams, collaborating with one designer, one customer advocate, and three engineers per team to ship customer value daily. You’ll spend a lot of your time talking to customers, understanding their problems, and validating that your solutions solve a real problem for them. You’ll hold the team accountable for building the right thing by setting goals, measuring success, and sharing learnings. You’ll be the main point of contact for internal stakeholders and customers on the parts of the product you own. By the end of your first month at Drift, you’ll be an expert on Drift’s customers and their needs.

Director of Digital and SMB Demand Generation

Drift
Greater Boston Area
3 days ago
You will lead and build out our digital marketing center of excellence.  You will manage the demand generation funnel and own our monthly, quarterly, and yearly interested people (known as MQLs at less customer centric organizations) and pipeline goals. You will focus on our overall web experience and how we can create an online experience for our future customers like no other company in the world.  You will be the one responsible for seeing the future and figuring out what our next 2-3 digital marketing channels might be. You will work closely with the product marketing team to ensure our site architecture matches our overall product positioning and product feature framework. Build a predictable SMB marketing funnel we can rely on.  Manage SEM marketer, Conversation Development Representatives (who act as a human conversion point for our website), and conversational marketing specialist who runs Drift for Drift.

Director of ABM and Enterprise Demand Generation

Drift
Greater Boston Area
3 days ago
You will lead and build out our campaigns team. This team will be responsible for email marketing, social media, paid marketing, co-marketing, content promotion, and using Drift on Drift. You will manage top of the funnel demand generation and own our monthly, quarterly, and yearly lead goals (focused on CQLs -- Conversation Qualified Leads). You will play the role of quarterback on the marketing team, helping us figure out which resources to allocate where and which campaigns we should be running. You will be the one responsible for seeing the future and figuring out what our next 2-3 marketing channels might be. And most importantly, you will be writing the playbook on Conversational Marketing. The campaigns you run and techniques you help develop here will be shared with thousands of Drift customers and marketers all around the world. You will quickly make a dent in the marketing world.

Sales Engineer

Drift
Greater Boston Area
3 days ago
As a Sales Engineer, you’ll be leading the technical discussion with our key prospects to make sure there’s nothing stopping them from getting the most out of Drift and Conversational Marketing. We are passionate about putting customers first, which drives a different sort of sale.  You’ll be an integral part of the Sales team, working with both Pre and Post-Sales to ensure technical fit and create innovative solutions for our customers.  You’re attention to detail focused on the customer needs will drive rapid customer onboarding completion and adoption. This will ultimately improve retention and overall success while helping to collect customer references, case studies, and product feedback.

Drift Studios Intern

Drift
Greater Boston Area
3 days ago
Support all departments at Drift through video, photo, audio and other formats used by Drift Studios. Help set up and breakdown for our podcast shows. Additional video recording, post-production, and video marketing. Publish videos to YouTube or other video hosting services. Order, edit, and publish captions. Bring new ideas to support initiatives through video/audio content. Use video to amplify all of Drift’s content (blog, podcast, etc.). Cut video footage for social promotion.

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