Productivity Jobs Boston

42

Senior UX Researcher

Smartsheet
Greater Boston Area
3 days ago
You will be the first Smartsheet UX Researcher working in the fast-growing Boston office. You will own and coordinate end-to-end UX Research work for three product pillars developed in Boston.  You will work with design, product management, and engineering to build a product that is changing the way people work, and with product marketing to explain the value to customers. You will partner with customer success, consulting, training, and the rest of the organization to synthesize what others know and drive your insights to other teams.  You will have a strong point of view on what customers need and what the product needs to do to address these needs. You will lead 1-2 strategic research initiatives that go beyond the immediate needs of the product pillars you work with, pushing the company to anticipate customer needs, not just react to them. 

Sales Trainer

Smartsheet
Greater Boston Area
3 days ago
An accomplished Inside Sales Trainer with a passion for coaching and training will be responsible for delivering productivity programs to Smartsheet Sales Representatives, live and virtually, in the areas of Smartsheet’s sales process, sales messaging, sales tools, and other specialized content. Develop sales representatives (in a 1:1 and 1:Many environment) through role-play and real-time observation, focused feedback, skill gap analysis, and

Manager, Account Management

Fuze
Greater Boston Area
3 days ago
+29
Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device. We are looking for a Manager of Account Management to join our sales team in Boston, MA and help us

Industry Relations Manager

Fuze
Greater Boston Area
3 days ago
+29
About Fuze: Fuze, headquartered in Boston, MA with offices all over the world, is a high-growth, venture-backed company that provides a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device. F

Product Trainer

Smartsheet
Greater Boston Area
3 days ago
Smartsheet is looking for an experienced technology trainer to build, refine and deliver training sessions to our customers. For the right candidate, this is a career-defining opportunity to join Smartsheet at a critical moment and have a significant impact. This important role is part of the Professional Services team and is based at Smartsheet corporate offices in Boston, MA.  As a Product Trainer, you will work with Smartsheet customers to

Content Strategist

Fuze
Greater Boston Area
3 days ago
+29
Fuze, headquartered in Boston, MA with offices all over the world, is a high-growth, venture-backed company that provides a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device.  We’re

Partner Support Manager

Fuze
Greater Boston Area
4 days ago
+29
The new Partner Support Program at Fuze is designed to work with our Channel Partners who are supporting their customers whom they actively resell Fuze products to. The mission of this role represents a unique opportunity to contribute to the growth of our Partner Community and drive customer satisfaction through enablement. As the Manager of this new team, you will help build the roles and responsibilities of this team within the framework of Fuze’s Channel Partner Program. You will work closely with your peers across Fuze to ensure high customer satisfaction and success of our channel partners.

Manager, Solution Services

Smartsheet
Greater Boston Area
4 days ago
Smartsheet is looking for a proven leader to help build, operate, and scale our Solution Services team in Boston. The right candidate is an experienced manager with a proven ability to create strong implementation programs to drive the customer adoption lifecycle for both large and small organizations, at scale. As Manager, Solution Services, you will build and oversee a team of Solution Implementation Managers. You will be responsible for the

Solution Implementation Manager

Smartsheet
Greater Boston Area
4 days ago
As a Customer Implementation Specialist, you will work closely with the Sales, Customer Success, Training and Consulting teams to ensure the plan for launch is successful and deployed within the first 2 months of engagement with Smartsheet. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose trainings, launch...

Solutions Consultant

Smartsheet
Greater Boston Area
5 days ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Manager, Premium Support

Fuze
Greater Boston Area
5 days ago
+29
The Premium Support Program at Fuze is built to support customers who are looking for higher-touch services and a closer working relationship with Fuze. As a Manager in this team, you will assume a combination of responsibilities focused on delivering services to our Premium Accounts and collaborating with the larger Support organization to ensure high customer satisfaction and success.

Senior Site Reliability Engineer

Smartsheet
Greater Boston Area
5 days ago
Smartsheet is looking for a Site Reliability Engineer to join our Site Reliability Engineering Team. In this position you will directly impact the reliability and performance of our critical production application; supporting 24/7 delivery to over 70,000 customers worldwide. You will work directly with our development teams to improve application security, availability and performance. We operate our products across both our own data centers, and public cloud providers, such as AWS. Our team owns critical business services like networking and computing infrastructure.

Senior Business Application Analyst

Fuze
Greater Boston Area
5 days ago
+29
Reporting to the director of application services, the senior business analyst will play a key role in supporting on-going application enhancements as well as the technical delivery of projects in relation to ERP & CRM solutions at Fuze. This person is expected to conceptualize, plan, design, implement and support advanced cloud-based solutions using the latest technologies and development tools to improve the efficiency of operations and decision-making. The individual will work cross-functionally on projects encompassing business process analysis and redesign, infrastructure design and deployment planning, application development and system integration.

Software Development Engineer

Smartsheet
Greater Boston Area
5 days ago
Smartsheet is looking for our next Software Development Engineer to join the quickly growing Boston engineering team. Our business is built on finding top grade talent and getting out of their way while they build and improve our award-winning Software as a Service (SaaS) offering for collaborative work and project management. Our software team is small, highly efficient, and results...

Commercial Account Executive

Fuze
Greater Boston Area
6 days ago
+29
Build a territory plan consisting of: target accounts. channel partnerships. existing account base prospecting. personal pipeline generation tactics. Conduct demo, closing, negotiation, proposal, and prospecting meetings. Qualify prospects' needs and effectively map them to Fuze offerings. Become an industry expert and develop product mastery. Consistently achieve (and exceed!) quarterly sales quotas and goals. Conduct yourself professionally and cast Fuze in a positive light.

Enterprise Customer Success Manager

Fuze
Greater Boston Area
6 days ago
+29
 Enterprise Customer Success Managers (CSMs) are responsible for building and maintaining relationships with existing Fuze, with a Focus on Retention, Adoption around our communications and SaaS products, as well as looking for opportunities for expansion – increasing the Value customer finds from our suite of products. CSMs are regularly talking to customers and assisting with needs such as general account questions, service adds, project coordination, and facilitating occasional Billing and Support resolution. Customer Success Managers must be able to communicate new services and products to both C-Level business owners as well as technical users (e.g. IT Managers, Helpdesk Managers, etc). A high degree of understanding of technical terminology and a keen desire to learn is considered advantageous and pivotal to this role. If you’re looking to find a great deal of variety in your day-to-day initiatives, this role will not disappoint. If you like to dive right in and roll up your sleeves and play a key role in maintaining solid business relationships and building new ones, the Customer Success team is the place to be! 

Commercial Sales Engineer

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for a proven Sales Engineer who will provide technical leadership throughout the inside sales process. You will serve as a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly...

Principal Software Development Engineer

Smartsheet
Greater Boston Area
1 week ago
Guide and mentor team members regarding architecture and best practices. Review and coach team on project designs for design review presentations. Ensure all projects that affect the live site are presented in design review. Ensure all projects that have a system impact undergo a deployment review. Influence technical direction of the group. Initiates, leads and delivers significant improvements in the effectiveness of engineers across multiple teams. Brings teams together, finds and promotes solutions when issues inhibit effectiveness of multiple teams.

Enterprise Account Executive

Fuze
Greater Boston Area
1 week ago
+29
You will be identifying, negotiating, and closing big deals in a defined territory. You will be working with CIO’s of some of the biggest brands in your market. You will be working with them to build solutions that allow them to dynamically change the way their organization communicates.

Software Development Engineer in Test

Smartsheet
Greater Boston Area
1 week ago
Own, design, document, and execute test plans. Work effectively with Development, Product Management, and Infrastructure Engineering. Be a customer advocate. Design and implement various tools for efficient testing. Adopt and establish best engineering practices for the team.

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