Information Security Consultant, Sales Engineering
Greater Boston Area
Engage the customer in active discussion related to the data security aspects of Nuance solutions both through active (direct) and passive (indirect – supporting others) means for continued deal progression.
Good understanding of Nuance’s information security plans and policies related to Nuance solutions, including how we respond to and recover from outages, potential security breaches, etc.
Awareness/enablement of key Sales Support resources on Nuance’s information security standards, policies and best practices to enable individuals to respond to customers independently.
Contribute to organizational process improvement, including processes related to developing use cases and knowledge management.
Support and lead RFP, RFI, ISQ process related to data security, recovery objectives, etc.
Collaborate with peers on appropriate customer-facing “ok” conversations and documentation; maintaining document knowledge base to Sales Engineering Team.
Single Nuance CX passion, client-service mindset, hold line-of-sight BU accountability.
Fully accountable and drives culture of accountability, leads w/ influence.
Ability to inspire CX, collaborate with, influence, large distributed teams w/ diverse skills.
Collaborative and highly communicative, including with external parties.