Boston Tech Jobs and Startup Jobs

5

Account Executive (Inside Sales)

Dynatrace
Waltham
5 days ago
+28
Here at Dynatrace the Account Executive (ISR) own the entire sales cycle for a specified territory. This includes developing new customer leads (generated from both outbound prospecting and inbound inquiry), positioning Dynatrace, and closing business on a monthly basis. The Account Executive is expected to develop a territory go-to-market (GTM) plan and execute daily to that plan. This includes targeting accounts and specific contacts within the account, building relationships with IT and Lines-of-business (LOB), determining business pain and working to map the proper solution and close business.

Sales Development Representative

Dynatrace
Waltham
1 week ago
+28
The Sales Development Representative is responsible for identifying and qualifying sales opportunities for the field sales organization. Sales development representatives must be quick on their feet, excel in having conversations online, through email and by phone. We are great researchers, have a positive outlook and are not easily discouraged. Sales Development Representatives will partner with field sales representatives and marketing to generate demand with outbound prospecting and qualifying inbound leads.

Salesforce Administrator

Dynatrace
Waltham
1 week ago
+28
Manage global Salesforce.com business application across Sales, Marketing, Finance and other organizations by resolving tickets in help desk support queue, treating logged issues, and coordinating escalations as necessary. Perform Salesforce.com support across all processes related to the deployment of Salesforce Lead, Opportunity, Quote, Contract and Subscription, Renewals and Sales Orders. Create and manage all aspects of users’ security; profiles, roles, permissions, and sharing rules. Assist users in creating self-service reports. Perform tasks as needed to monitor corporate adherence to standard processes and compliance with corporate policies. Provide quality assurance testing of business applications and reports on as needed basis. Prepare and execute data migrations. Document knowledge base articles and system process flows.

Customer Success Manager

CloudLock
Waltham
2 weeks ago
As a Customer Success Manager, you will ensure the strategic implementation and enablement of the CloudLock product for our most strategic customers focusing on delivering quality through the customer lifecycle, driving tactical implementation and strategic account planning. Act as a customer advocate working closely with engineering and product management to identify and quickly resolve any customer challenges ensuring a positive customer experience. Provide expertise regarding a wide range of CloudLock products.

Technical Account Manager

VMware Carbon Black
Waltham
1 month ago
+59
VMware Carbon Black is looking for a Technical Account Manager (TAM) who is committed to customer success for our Platinum customers.  You are comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa. This is an excellent opportunity to join a dynamic and fun Technical Support team. This is a proactive role that works closely with the Account Manager/Customer Success team as part of the VMware Carbon Black Account Team.  You thrive on jumping into highly escalated issues and working to reach a solution with the Customer and internal teams. 

Inside Solutions Engineer - Carbon Black (French / English)

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