Operations Manager Jobs in Boston

44

3D Print Farm Supervisor

Formlabs
Somerville
2 days ago
+16
A natural tinkerer, you continuously take pride in your craftsmanship. Always have an eagle eye on the details – no bad print or sticky part would get past you. Excited to see and drive the entire print production process from start to finish (printing, washing, cleaning, packing, shipping parts, and more!). Very focused and can operate efficiently with minimal supervision. Can smoothly navigate competing priorities, tight deadlines, and last minute projects. A friendly communicator who can interface with all teams to get things done. Can streamline our production process and meet weekly quotas.

Americas Logistics Lead

Special Events Manager

Director of Real Estate & Facilities

Director of Strategic Initiatives

Load 1 more jobs5 jobs at Formlabs

Director of Customer Success

Covalent Networks
Greater Boston Area
3 days ago
+10
As a Director of Customer Success, you will be responsible for ensuring we are delivering value to Fortune 500 customers with complex needs and high expectations. From implementation and adoption to renewal, you will need to be capable of managing all of the elements that turn our customers into our biggest advocates. An ideal candidate is both an exceptional relationship manager with experience managing complex enterprise partnerships and a leader with the potential to create and scale a mission critical function for Covalent.

Corporate Development Manager

The Predictive Index
Greater Boston Area
3 days ago
+21
The Corporate Development Manager will utilize their expertise in strategic planning and relationship development to further the goals of PI and the corporate development team.This position offers an excellent opportunity for cross-functional work with internal stakeholders to assess and develop a strategy that directly impacts the growth of PI and our products. 

Chief of Staff Supporting CBO/CFO

Toast
Greater Boston Area
3 days ago
+50
We are looking for a Chief of Staff to support the CBO/CFO at Toast. The ideal candidate is just as strong at analytics as as s/he is at influencing senior leaders. This role will be responsible for running the operating system for the CBO’s organization as well as driving strategic initiatives. In this highly visible role, it is equally important that this person be a strong individual contributor as much as a team player. S/he must be able to work collaboratively with cross functional departments to guide project execution, reduce obstacles to completion, and ensure initiatives meet committed timelines.

Sr Manager, Strategic Operations

Senior Director, Operational Excellence

Travel Manager

Director, Enterprise Systems Architect

Director of Business Systems

Director, Corporate Development & Strategy

Director of Restaurant Success

Regional Manager, Restaurant Success (Inside)

Senior Director Enablement CS

Load 6 more jobs10 jobs at Toast

Clinical Operations Director

Kyruus
Greater Boston Area
3 days ago
+36
You will work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll create a framework for strategically prioritizing legacy and implementation customers for clinical engagement meetings and activities. You’ll coordinate meetings across the customer base for the clinical team to efficiently utilize time to meet with customers. You’ll develop Clinical Dashboard in Salesforce to transparently capture impact, and communicate value and ROI. You’ll maintain Clinical Services shared drive in Google docs, together with the clinical services team creating collateral and continually updated clinical team slide decks.

Field Event Manager

Klaviyo
Greater Boston Area
3 days ago
+44
The Field Event Marketing Manager will play a critical role in the development and execution of industry tradeshows and conferences, targeted field events, speaking engagements, and roadshows for the Klaviyo Marketing Team. You’ll interact directly with vendors, as well as members of the Klaviyo marketing team who are participating in events. 

Director of Customer Growth

Director of Security Operations

Manager of Customer Operations

Director of Support

Customer Support, Manager

Security Risk and Compliance Manager

Manager, Customer Success (Boston)

Load 4 more jobs8 jobs at Klaviyo

Manager, Gaming Relations

DraftKings
Greater Boston Area
3 days ago
+32
Manage a portfolio of key strategic partnerships with casino and gaming partners. Develop and maintain strong relationships with counterparts at partner companies. Act as day-to-day lead for partner relationship: lead regular status calls, meetings, and partner reporting documents. Flawlessly manage projects related to partnerships in collaboration with internal DraftKings stakeholders, including retail sportsbook buildouts, promotional events, custom product builds, and marketing plans. Collaborate with internal marketing, product, and events teams to execute custom activation plans for partners. Identify key insights, best practices, and trends that will help DraftKings continue to deliver best possible results for gaming partners. Attend client meetings and events.

Technical Operations Supervisor

Bullhorn
Greater Boston Area
3 days ago
+52
As Bullhorn’s Technical Operations Supervisor (Internally known as Tier III Support Engineering Supervisor), you will be responsible for a team that serves as the highest point of escalation for our clients in resolving the most complex technical and application-related inquiries. You will function as the leader of a crossroads group between various internal teams (engineering, development, support, professional services, sales engineering), ensuring that issues are solved efficiently and to the satisfaction of our customers. You will also be responsible for public communication around product maintenance, and application-impacting events.

Manager, GeoInnovation

Indigo
Greater Boston Area
4 days ago
+21
The Associate Manager will drive initiatives to maximize internal and external business impact of Indigo’s GeoInnovation function. This includes building and managing a pipeline of new business opportunities, as well as supervising business development processes. The role will present many tough but exciting challenges, and the ideal Associate Manager will be called upon to demonstrate perseverance and hunger to learn while doing.

Head of Marketplace, Canada

Associate Manager, Geoinnovation FDS

Associate Manager, GeoInnovation

Sustainability Manager, Facilities

Director, Carbon Strategy

Senior Director, Strategic Partnerships

Manager, Systems Innovation

General Manager, Carbon Consumer Platform

Director, Systems Innovation

Director of Global Strategy, Microbial Innovation

Director, Global Real Estate and Facilities

Associate Manager, Future of Work

Head of Grain Quality

Head of Internal Sustainability

Load 10 more jobs15 jobs at Indigo

VP of Customer Support

DigitalOcean
Cambridge
4 days ago
+53
We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.

Manager of Customer Success Enablement

Drift
Greater Boston Area
4 days ago
+35
The CS Enablement Manager will play a central role in ensuring our CS team is equipped to help our prospects be successful with Drift. This will include both onboarding new reps and leveling up the existing team. We expect our enablement team to understand our broader Customer Success strategy, identify areas to improve, design learning and certification experiences, and execute all the way through to full job readiness. You should be prepared to share your work, and be able to measure the impact you are having on performance. You must learn from every cycle, and constantly improve your process, efficiency, and results.

Senior Customer Success Manager

Threat Stack
Greater Boston Area
4 days ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Head of Large Districts

Panorama Education
Greater Boston Area
4 days ago
+40
We’re looking for a Head of Large Districts to support and coach a team of Client Success Managers and Implementation Leads (the delivery team) that owns portfolios of schools and districts that serve between 9,000 and 50,000 students. This leader will own our services strategy for this client segment. Together, you and the team will develop and improve processes for providing every client with best-in-class service and thought partnership. You will also serve as a coach, teacher, and mentor with a laser focus on helping our team embrace continuous improvement and get better on a weekly basis. Professional growth for all Panorama team members is an extremely important part of our culture and success. We pride ourselves on the authentic relationships we’ve built with our clients and the passion for improving education that we infuse into every interaction: we will be excited for you to help Panorama continue and expand its famous client experience as we scale. This role is based in Boston and reports to our VP of Client Success.

Director of Professional Services, CloudHealth by…

CloudHealth by VMware
Greater Boston Area
5 days ago
+55
In this role, you will be responsible for defining, marketing and selling professional services to prospective and existing customers.  You will be responsible for the delivery of all professional services sold.  This includes ensuring that customers receive positive business outcomes from the services delivered and have a positive customer experience.  You will also be responsible for recruiting, on-boarding, and managing a team of consultants and delivery partners.  You will partner with your VMWare counterparts to ensure service operations are aligned with standard processes and scale as the services revenue grows.

General Manager, Drift Automation

Drift
Greater Boston Area
5 days ago
+35
This role sits on the Drift Senior Leadership team and reports to our CEO/CTP. You’ll work alongside the Product, Engineering, Marketing, Customer Success and Sales team. You must be a strong visionary with previous success in taking a company from a single offering to multi product; defining a strategic roadmap, delivering a business plan, and position, and pricing product in the market successfully.

Transportation General Manager

DataRobot
Greater Boston Area
5 days ago
DataRobot is seeking an experienced Transportation professional to lead our Transportation practice as Transportation General Manager (GM). The Transportation GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Transportation including sales, marketing, partners, and product. The Transportation GM will have an executive-level...

Telecommunications General Manager

Life Sciences General Manager

Director of Education (DataRobot University)

Head of Account Servicing

Forward Financing
Greater Boston Area
6 days ago
+43
Account Servicing plays a critical role helping our small business customers resolve payment issues, and strengthening our position as a trusted partner to them. As Head of Account Servicing, you will lead a high-performing team of 13+ Specialists, driving and continually improving the team’s performance. Your goal will be to enhance the team’s effectiveness in resolving payment issues for our customers, while continually raising the level of service we provide our customers.

Director Operations Process Management

Agero
Greater Boston Area
6 days ago
+14
Responsible for leading efforts to define and execute best in class strategies for improvements in customer satisfaction/loyalty, process capability and quality across operations. This position will enable the continuous improvement of processes across sites, help establish a culture of operational excellence, elimination of non-value added or duplicate efforts, and other related defects in the business process across the organization. Acts as a central interface & process expert for other stakeholders. This role will help define and evolve business lines, evaluate quality issues, measure current process performance, analyze root cause defects, and develop targeted process improvement opportunities with process owners / business leaders.

Game Director

Demiurge Studios
Cambridge
6 days ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Senior Manager, Canada Business Operations

CarGurus
Cambridge
6 days ago
+41
Are you looking to join the international team at a dynamic and fast-paced technology company? The Director, Canada Business Operations will help manage strategy and operations for our Canadian business. You will guide key strategic decisions, as well as work cross-functionally to implement critical business initiatives. You'll have the opportunity to work alongside leadership teams in Sales, Marketing, Business Development, Finance, and Product. A successful candidate will have strong analytical skills and an ability to work cross-functionally to implement change.

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