IT Jobs in Boston

38

Director, Network Operations Center

Everbridge
Greater Boston Area
1 hour ago
+43
Everbridge is looking for a highly-skilled and proven individual to lead our global network operations centers (NOCs).   The Everbridge NOCs are responsible for the 24x7 availability, performance and security management of the Everbridge Critical Event Management (CEM) platform and applications.   The Everbridge CEM platform is used by over 4,500 global customers to keep people safe and business running during public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events such as IT outages, cyber-attacks, and supply-chain interruptions.   As a result, the candidate must have prior demonstrable success in leading regional NOC teams for web based or software-as-a-service solution in a fast-paced, high profile company. The successful candidate will have a proven track record of identifying, resolving, and preventing customer impacting problems in an environment where every second of customer impact counts. Candidates should also have experience designing, planning, supporting, tuning and operating technology solutions including enterprise-level monitoring and trending services, modern data-driven analysis techniques, excellent triage capabilities, and creative scaling techniques.

Operations Support

Formlabs
Somerville
4 hours ago
+16
Support the day-to-day operations of a fast-paced (and growing!) office and lab space. Keep our headquarters running smoothly and all of our team members happy. Jump in and do whatever needs to be done, even when that changes daily! Inventory and stocking of office supplies and lab materials.

Dental Technical Support Specialist

Systems Integration and Design Engineer

MassMutual
Greater Boston Area
6 hours ago
+13
Oversees Integration of related Functional Business areas to include end to end integrations, data flows, test capabilities (using automation) and test results/sufficiency. IT deployments may involve Platform as a Service (PaaS), Software as a Service (SaaS), and the support integration of both Third Party Applications (FIS) and DEVOPS based applications. Has significant experience in system development and has developed a broad and deep expertise in software, hardware, data structures, integration, communications technology, as well as other emerging services across multiple platforms. Works closely with Architects and Quality Management teams to ensure the designs align with the technological and business directions of the enterprise. Works with the business understand business process and data flows. The work focuses on the overall design, build, and integration of solutions or platforms spanning multiple complex technical and/or business capability domains with significant cost / strategic implications. Solutions typically consist of unproven implementation technologies or multiple implementation techs at once within domains that experience rapid change. Goal is to provide maximum test coverage with the right set of business scenarios and test data.

Director of IT

Taymax Group Acquisition, LLC
Greater Boston Area
1 day ago
+24
About Taymax Taymax Group Acquisition, LLC (“Taymax”) is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America.  Taymax owns and operates over 60 clubs in California, Texas, Pennsylvania, Tennessee and Ontario, Canada, and has plans to double its club count over the next 5 years.  Taymax is one of the largest and fastest-growing franchisees in the

IT Manager

DataRobot
Greater Boston Area
2 days ago
7+ years IT operations/Systems administration. 3+ years people managing experience. Excellent leadership skills, writing and verbal communications skills. Experience with project management. Experience working with all departments across the company. Experience with Linux and OSX configuration and administration. Experience with network configuration, support and maintenance for servers, workstations, and laptops. Knowledge of network protocols such as TCP/IP, HTTP, NTP, SNMP. Experience with shell scripting or programming. Experience with configuration management tools, like Ansible, Puppet, Chef, etc; preferably with Ansible. Bachelors in Computer Science, related field or equivalent demonstrable experience. Ability to work with staff around the world.

IT Operations/DevOps Engineer

Information Security Administrator

Indigo
Greater Boston Area
3 days ago
+21
We are seeking a highly motivated and skilled Information Security Administrator to join our team. The successful candidate will possess a broad set of skills that exemplify their understanding of Information Security principles, Governance, Risk, and Information Technology. In this role, you will manage various IT and IS projects and initiatives and support multiple strategic and tactical projects to help the information security department meet key objectives. 

Software as a Service (SAAS) & Network Administrator

Product Support Engineer

Attivio
Cambridge
3 days ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

Customer Success Manager

LeanIX, Inc.
Greater Boston Area
3 days ago
+16
We are looking for a customer-oriented and ambitious team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to renewal. The tasks range from data-driven analysis and execution to change management projects.

Chief Information Security Officer, Senior Vice Pr…

Intralinks
Waltham
3 days ago
+39
Chief Information Security Officer (CISO) Waltham, MA From the Manager: This team secures and protects the world's largest exchange of M&A deal activity across an ecosystem of the most notable financial institutions in the industry. Our global SaaS solutions are trusted and continuously tested for bank grade security, regulatory compliance, and industry certifications.  We are looking for a visionary leader with a “big picture” mindset,

IT Technician

Datadog
Greater Boston Area
3 days ago
+37
Provide amazing day to day hardware and software technical support for our users. Configure laptops as part of onboarding and refresh cycles. Assist with new hire orientations covering policies, best practices and services used within Datadog. Handle general ticketing, account management, and problem escalation. Maintain hardware and software inventory. Support audio visual needs for Datadog employees in conference rooms and other common areas. Create and maintain internal and user facing documentation. Participate in deployment and security related projects.

Enterprise Support Specialist - Night Shift

Grubhub
Greater Boston Area
4 days ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Each agent will have a set schedule that will include five eight hour shifts per week (3:00 pm through 11:00 pm) or four ten hour shifts (1:00pm-11:00pm) shifts throughout the week. Candidates must be available across a variety of these times, as well as certain holidays. We're happy to discuss in more detail during the interview process.

Technical Account Specialist - CloudHealth

CloudHealth by VMware
Greater Boston Area
4 days ago
+23
You seek an opportunity to be on the forefront of the cloud revolution. You possess both a strong technical background and solid business acumen with the have experience with cloud computing products, services and solutions. You have a creative streak and a passion for supporting and advising clients in a data-driven, fast-paced and fact-based environment. You have data mining and statistical expertise and love being on the front lines of the business where you can partner with best-in-class customers, internal executives and developers. You thrive on communicating technical context required to make improvements to the customer experience.

Customer Solutions, Technical Engineer-Metal

Markforged
Watertown
4 days ago
+25
The goal of the Technical Solutions team is to build relationships based on trust which result in successful, passionate, loyal customers and colleagues. We do this through listening to their needs and guiding them to the fullest use of the products we offer. We are looking for people with the right mix of compassion, writing skills, and technical knowledge to get the job done.

Helpdesk Technician

Smartsheet
Greater Boston Area
4 days ago
Smartsheet is seeking to hire a Helpdesk Technician to an already highly established Corporate IT team to provide the highest quality support to both our onsite and remote employees in a professional environment. We’re looking for a talented, self-motivated, and service-oriented individual with high integrity who can make an immediate, positive impact. You will also work in collaborating, participating in the design and implementation of new

Junior IT Helpdesk Technician

SmartBear
Somerville
4 days ago
+26
The Junior IT Helpdesk Technician is an initial point of contact for SmartBear employees to receive desktop support within the organization’s workstation computing environment. Primary responsibilities include installing, diagnosing, maintaining, and upgrading all desktop hardware & software, and addressing issues/tasks associated with the onboarding and offboarding of employees. Job Overview Perform onsite or remote analysis, diagnosis, and

Technical Support Analyst

CrunchTime!
Greater Boston Area
4 days ago
+25
CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology. Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

Technical Support Specialist

Owl Labs
Somerville
5 days ago
+11
As a Technical Support specialist, you will be the primary point of contact to Meeting Owl end-users, resellers, and potential customers through all customer support channels, including chat, email, phone and social media. We are looking for an enthusiastic self-starter, who is comfortable taking the initiative to deliver outstanding customer support.

IT Support Engineer (Part Time)

BondLink
Greater Boston Area
5 days ago
+10
Build out personal computers for mixed-use office environment (Windows and OS X). Setup phones for new hires, troubleshoot for existing. Internal help desk type support for installing programs, setting up peripherals, etc. Create and implement ongoing patch and update system for internal users for OS updates, antivirus databases, etc. Troubleshoot and manage internal Internet wiring, routers, wifi, etc. Assist with the occasional general office related needs. Help establish and follow proper internal security protocols. Assist with administration of software tools (Google Calendar, Slack, etc). The role will grow and evolve over time.

System Administrator

LeanIX, Inc.
Greater Boston Area
5 days ago
+16
We are looking for a highly-skilled system administrator to serve as the contact person for all matters concerning our internal IT. It will be your responsibility to ensure that our IT infrastructure is running smoothly. You will keep our company Macbooks up and running while sharing your skills and expertise with all colleagues. You will also be responsible for continuing work on process automation that allows us to grow faster and make things

Desktop Support Specialist

Flywire
Greater Boston Area
5 days ago
+26
Company Description Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions. Job Description We, at Flywire, our looking for a self-motivated IT

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