IT Jobs in Boston

28

Salesforce Administrator

Toast
Greater Boston Area
1 day ago
+45
The Salesforce Administrator’s role is to analyze, design, develop, test and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of our salesforce.com investment.

Technical Support Specialist

Salesforce Engineer - remote

DataRobot
Greater Boston Area
1 day ago
The Salesforce Engineer will contribute to furthering the development of business process in Salesforce through the creation and roll-out of all fields, custom objects, formulas, workflow and validation rules, approval processes, and alerts, as well as custom development using Apex, Visualforce, and other external languages (i.e. python, CSS, javascript).

IT Manager

IT Operations Engineer - System Administrator

Senior Technical Account Manager

CloudHealth by VMware
Greater Boston Area
2 days ago
+23
You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical background with experience supporting cloud computing products, services, and solutions.

NetSuite Administrator

CarGurus
Greater Boston Area
2 days ago
+24
As CarGurus expands globally, we 'e adding new products internally to enhance our company performance and data. We are looking to hire a NetSuite Administrator for our Engineering Team. The NetSuite Administrator will play a critical role in maintaining and improving the functionality of the various financial systems. They will work closely with Accounting and Finance teams to ensure the highest level of data accuracy. The NetSuite Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of financials systems.

Systems Engineer

Senior IT Security Analyst

LogicManager
Greater Boston Area
2 days ago
+17
We are currently seeking a candidate experienced in Service Organization Controls (“SOC”) and other IT Auditing practices. This role will become an expert in understanding the operational and security policies, procedures, and processes that need to be in place for organizations to achieve consistent compliance and security assurance. Duties of the IT Security Analyst include assisting with security monitoring and content development, developing and managing various security-related databases, assisting in security due-diligence reviews of LogicManager vendors, and creating recommendations.

Systems Administrator

CloudHealth by VMware
Greater Boston Area
3 days ago
+23
As CloudHealth expands globally, we are looking to hire a Business Systems Administrator in support of our Business Operations Team. The Systems Administrator will play a critical role in maintaining and improving the functionality of the various business systems. They will work closely with Finance and Customer Success teams to ensure the highest level of data accuracy. The Business Systems Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of financials and customer success systems.

Desktop Support Engineer

Devoted Health
Waltham
3 days ago
+19
Our Support Engineers dig into nearly every aspect of technical life at Devoted. You’ll make sure our computers and software never stand between Devoted staff and getting the job done. You’ll be front line tech support for problems large and small, will troubleshoot systems, manage accounts and users, keep our member data safe, and deploy new tools. You’ll grow in this role, and will have time to learn on your own and from our senior engineers. You’ll improve the tech lives of all types of users, from health care domain experts to tech-savvy software engineers.

IT Support Specialist

Aurora Flight Sciences
Cambridge
3 days ago
+23
Aurora Flight Sciences (Boeing Subsidiary), is seeking bright, adaptable, and hardworking applicants to work at our corporate location in Cambridge, MA. IT Client Support Technician will work with Aurora teams to provide and support the IT equipment and services they need. We treat Aurora employees as our customers and provide timely, accurate, and professional support. A successful Client Technician excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a scope of IT software, hardware, and networking disciplines.

Tier 3 Support Escalation Engineer

Smartsheet
Greater Boston Area
3 days ago
Smartsheet is looking for a Tier 3 Support Escalation Engineer who will be responsible for tackling highly technical and escalated cases from the Support team. They will be required to thoroughly research, reproduce, and provide necessary documentation to escalate to our Service Reliability Engineering and/or Development teams. This critical to success role will help resolve our most complex technical issues. Tier 3 Escalation Engineers will be the SMEs (subject matter experts) on the Support team for the Core and Premium Smartsheet application, the Smartsheet API, and our various apps & integrations. This is a highly technical role that requires a heightened sense of urgency, ability to follow processes and deal with ambiguity when new scenarios arise, and recognize critical situations and engage the right right resources to resolve.Successful individuals in this role will enjoy researching and documenting known workarounds as well as reproducing issues. This position requires a highly motivated individual who operates independently and thrives on solving Smartsheet’s toughest problems for our customers. This role will report to the Manager, Global Support Escalations and can work remotely, or in our Bellevue or Boston offices.

Quality Engineering Technician

Markforged
Watertown
4 days ago
+25
The Print System Technician role entails ensuring the quality of the parts produced by Markforged printers by printing part test suites on an internal fleet of 3D printers for engineering and development. Test suites will contain variables that must be adjusted and tracked as they progress through the process. We are looking for a person who wants to make an impact in a rapidly growing company that is disrupting the manufacturing space with a critical and exciting technology.

Help Desk Technician II

Junior Salesforce Administrator

Formlabs
Somerville
4 days ago
+16
The right person for this opportunity is interested in growing their career in Salesforce either as an administrator or developer, and is excited to help improve our systems and how we do business. To that end, you are motivated to understand complex problems ranging over multiple teams, bringing forward solutions, and accomplishing those projects. If you are excited to sit at the intersection of our Systems, Sales, Service, Channel, Web, and Marketing teams and know every detail of managing our CRM, we want you as our Salesforce Administrator.

IT Support

Senior Zendesk Specialist

Circle
Greater Boston Area
6 days ago
+26
The Customer Experience Zendesk Specialist is a new role, designed for someone who lives and breathes Zendesk. When asked what you like to do in your spare time, the answer almost always involves the word “Zendesk”. If so, and you are someone who loves to optimize workflows, build advanced dashboards, integrate third party software and design transformational support centers, then you should read on. We are seeking a team member to help scale our global operation, using cutting-edge techniques, machine learning and innovative best practices to create new levels of efficiency and automation. Our ideal candidate not only builds the tech, but rallies the business, manages the vendors, and makes sweeping changes a reality. We think it’s pretty cool.

Infrastructure Engineer

Fuze
Greater Boston Area
6 days ago
+29
Provide continuous support for the virtualization infrastructure (VMWare). Automate operational tasks in networking and systems to achieve higher value. Ensure that all supported environments are monitored to provide alerts when there are problems (including performance); when problems arrive, root cause analysis is completed. Facilitate infrastructure configuration and design within AWS. Participate in the design, planning, and implementation of new projects/technologies and ensuring that the solutions are highly available and performant. Document designs and procedures in our wiki in a clear and concise manner. Work with the Operations/DevOps and application development groups to ensure that they have the resources required to support the application environments. Manages, upgrades, and patches virtualization and storage systems. Ensures system security, stability, and performance. Responsible for providing support, advice, and coordination for system administrators in other departments.

Systems Engineer - Mid-Day Shift

Vestmark, Inc.
Greater Boston Area
6 days ago
+40
We are looking to add a mid-senior level member to the Vestmark Managed Services team. As a systems engineer, you will ensure that Vestmark delivers and continues to deliver a high performance and reliable service. You will work on the next revision of our service whether it’s architecting, designing, contracting, re-engineering or implementing the next generation of our service. You will be the primary problem solver for IT service issues. You will work on routine system performance analysis, recurring system maintenance, network troubleshooting, system administration and more. We are looking for someone with experience in production data centers, someone that understands the critical nature of that business, and with a high level of attention to detail to help us keep our services running smoothly and constantly improving. The team is made up of level headed, well organized, and smart individuals that enjoy working together, and enjoy the constant flow of new challenges.

Systems Engineering Manager

Vestmark, Inc.
Greater Boston Area
6 days ago
+40
We are looking to add a Systems Engineering Manager to the Vestmark Managed Services team. You will be a key player on the team and will provide thought leadership while working alongside your dedicated team mates. We are looking for someone with experience managing two small teams of system administrators and system engineers supporting SaaS platform in production data centers. You will need to understand the critical nature of our business, and have a high level of attention to detail. The team is made up of level headed, well organized, and smart individuals that enjoy working together and enjoy the constant flow of new challenges. You will be required to manage multiple projects and periodically communicate with key stakeholders. 

Senior Corporate Account Manager

CloudHealth by VMware
Greater Boston Area
1 week ago
+23
-  Lead a book of high profile accounts, with the goal of renewing customers year over year and identifying revenue expansion opportunities. -  Consult with customers to understand their business and strategic goals throughout the customer lifecycle; ensure customer’s overall objectives are being met, and they are finding ongoing value through the adoption of product and services. -  Establish and grow key relationships with executive sponsors and decision makers across full book of business. -  Partner closely with Sales and Customer Success leadership to mitigate churn risk and ensure ongoing customer success. -  Track customer interaction within Salesforce.com and Gainsight. -  Evangelize new product features and provide customer feedback to Sales, Product, Customer Success and Engineering teams. -  Participate in cloud provider events / seminars and maintain a deep understanding the cloud service management space. - Travel onsite to customers 25-50%.

Support Engineer, Data Platform

DraftKings
Greater Boston Area
1 week ago
+16
We’re growing quickly and are looking for a Support Engineer, Data Platform to help our engineering team in the operational support of existing and new software systems. In addition to providing day-to-day support for technologies and processes for your team, you will play a vital role is improving, expanding, and maintaining our software and infrastructure. Sound good to you? Join us.

Technical Support Specialist

Bevi
Greater Boston Area
1 week ago
Provide remote technical support to Partners in all regions on machine installations, preventative maintenance and troubleshooting problems related to any Bevi units in the field. Drive toward achieving performance measurements (KPIs) for partner service and help the organization meet related targets. Field all inbound email and phone support requests and triage to appropriate Bevi service teams. Keep a detailed service log of all Bevi support tickets in order to chronicle the top Bevi field issues. Regularly monitor Bevi Dashboard to ensure each partner is properly servicing their Bevi units.

Network Implementation Engineer

Fuze
Greater Boston Area
1 week ago
+29
Prepare and conduct Network Design Discovery, via phone or on-site visits, in order to identify major components that would be part of Unified Communication services. Prepare and document a Network Design drawing. Prepare configurations for and assist Customer on installing Appneta Real Time Monitoring units where required. Prepare and document a Risk Analysis Report, based upon findings of the Network Design Discovery, Site Survey reports, and Appneta Monitoring reports. Prepare and document a Network Research summary report, to include Network Design drawings, Risk Analysis report, and site by site details. Prepare and conduct Network Research Summary presentation with Customer and Fuze personnel involved with the project. Perform Network Readiness test, as to vet out issues as to ensure design will support Fuze services. Perform troubleshooting with Customer when required. Perform Network Validation testing when required.

Technical Support Engineer

Attivio
Cambridge
1 week ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

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