Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

119

Order Operations Analyst

Datadog
Greater Boston Area
1 week ago
+37
We are looking for an Order Operations Analyst to join our evolving Sales Operations team in Boston, MA. The ideal candidate thrives in high-growth, collaborative environments and is eager to dive into the Order operations function of the Sales process. We need a detail-oriented, process-minded individual who has experience in order management and working cross-functionally to support the needs of fast-growing sales team.

Senior Network Engineer

Carbon Black
Waltham
1 week ago
+31
We’re hiring a Senior Network Engineer interested in scaling enterprise environments to help support our continued high growth. As a Senior Network Engineer, you’ll handle Carbon Black’s internal and external network infrastructure, including core/access switching, firewalls, WAN, VoIP communications, and remote office connectivity. 

Senior IT Support Manager

ezCater
Greater Boston Area
1 week ago
+19
Run our growing Corporate IT team and build out necessary process and functionality. Manage and mentor our growing team, helping them to work through projects and keep pace with our growing organization. Support us with technology needs that help automate day-to-day support functions. Work with managers to determine the right size solutions for technology needs. Provision, maintain, and support the equipment and services that our employees use. Manage projects of various size including planning and execution of technology rollouts, migrations, etc. Manage vendor and support contracts ensuring value. Take part and lead in business continuity and disaster recovery operations. Implement security and company policies. Streamline and review existing standard operating procedures for efficiency.

Customer Success Manager

CloudLock
Waltham
1 week ago
As a Customer Success Manager, you will ensure the strategic implementation and enablement of the CloudLock product for our most strategic customers focusing on delivering quality through the customer lifecycle, driving tactical implementation and strategic account planning. Act as a customer advocate working closely with engineering and product management to identify and quickly resolve any customer challenges ensuring a positive customer experience. Provide expertise regarding a wide range of CloudLock products.

Cloud Engineer

SHYFT Analytics
Greater Boston Area
1 week ago
+19
The Systems Administrator is responsible for the design, implementation, operation, deployment, maintenance and troubleshooting of our cloud based infrastructure services and systems - with a strong focus on automation. The Systems Administrator will deploy, monitor, and troubleshoot infrastructure components in SHYFT Analytics’ production, cloud based hosting environment and develop/maintain services for infrastructure management. A Systems Administrator is expected to provide deep technical expertise and will be a key player in driving change in how product is provisioned, maintained and monitored to be resilient and stable enabling SHYFT Analytics to meet its SLA’s with customers. The Systems Administratoris responsible for maintenance and troubleshooting of live production systems in the event of outage, performance, or functionality issue. The Systems Administrator will have hands-on skills in hybrid clouds. This position promotes sharing information with others in changing skillsets and thought processes.

Operations Specialist

Simply Business
Greater Boston Area
1 week ago
+17
We are seeking an innovative and detail-oriented individual with a positive attitude to join our growing team as an Operations Specialist within our Customer Solutions Center (CSC). The Operations Specialist will be responsible for providing operational support, as well as managing the administrative support needed to assist the CSC in making sales, providing ongoing customer support, issuing quotes and policy documents, and directing inbound calls from customers. The CSC is fast moving and experiences changes to processes on a frequent basis. The Operations Specialist will need to have a flexible approach, keen attention to detail, an eye for process documentation, and ideally has experience in making recommendations to improve process efficiencies.

Customer Success Manager

Datadog
Greater Boston Area
1 week ago
+37
Partner with sales team to ensure smooth transition and on-boarding experience. Run the full sales cycle for any opportunity for any existing customer account. Proactively build relationships with customers to achieve loyalty. Identify growth opportunities and bring them to close. Act as advisor to customers to ensure they’re leveraging the solution effectively. Monitor and identify usage trends to uncover renewal risks and support greater adoption rates. Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal).

Customer Success Associate

Datadog
Greater Boston Area
1 week ago
+37
The Customer Success Associate will train, drive adoption, and identify growth opportunities across our customer base to ensure satisfaction, successful product use, and customer retention. You’ll be an advocate for the customer internally and focus on ensuring a positive customer experience for a high volume of accounts. As a Customer Success Associate, you’ll develop core business skills that will enable you to grow your career at Datadog!

Client Support, Panel Operations

TVision
Greater Boston Area
1 week ago
+21
Our “panel” is the set of people who have our attention-monitoring equipment installed in their home, and the Panelist Success Specialist will ensure all panelists are provided with a friendly, consistent, and best-in-class experience as participants in the TVision Viewership Study. Working in conjunction with the rest of the Panel Ops team, this role will: manage compliance, conduct troubleshooting and effectively resolve support tickets and inquiries through multiple channels including email, incoming and outgoing telephone calls, and ticket platforms.

Customer Support

LeanIX, Inc.
Greater Boston Area
1 week ago
+16
Provide initial response, operational assistance, and development of software workarounds and/or resolutions. Deliver solutions to both technical and non-technical end users while also supporting a wide range of technologies. Coordinate customer support cases including interaction with other internal groups such as Engineering, Sales and Customer Success. Bring in the customer's voice to develop our product. Participate in root cause analysis and resolution of reported problems. Work closely with the Customer Success Manager (CSM) to maintain visibility and provide consistency to the customer. Ensure all issues are systematically tracked, escalated and communicated. Share resolutions internally, and with customers via the product documentation. Contribution to product documentation enhancement. Proactively communicate with customers and team members regarding status of customer inquiries or problems. Working with a state-of-the-art Customer Support tool.

Customer Adoption Manager

Mendix
Greater Boston Area
1 week ago
+13
As a Customer Adoption Manager in the Developer Community group, you will be responsible for driving adoption of the Mendix platform within our customer base. As a key team-member of the Mendix Developer Community team, you’ll interact with Mendix customers at large enterprise companies around the world to engage them into the Mendix community of over 60,000 developers.

Game Director

Demiurge Studios
Greater Boston Area
2 weeks ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Principal Network Architect

Markley Boston, LLC
Greater Boston Area
2 weeks ago
The Principal Network Architect will report directly to the Chief Technology Officer and help guide and build internal expertise to deliver best in class solutions for our customers. Major Accountabilities/Key Performance Indicators Partner with sales and customer engineering groups to provide WAN/LAN architecture and services through to carrier selection and implementation. Partner with Engineering groups (Cloud, Networking, HPC, Automation

Operations Manager

Obelisk
Greater Boston Area
2 weeks ago
Obelisk is building and shipping thousands of cryptocurrency ASIC miners to customers around the world. As an Operations Manager for Obelisk, you will oversee operations for one of our product lines. This includes, but is not limited to: Facilitating communication between teams of contract manufacturers, engineers, suppliers, fulfillment providers, and more.  Managing the BOM for a given project, driving down the costs of components and negotiating deals with suppliers.  Planning future unit production and order fulfillment.  Responding to production issues and anticipating future obstacles.

Customer Success Enablement Director

Mendix
Greater Boston Area
2 weeks ago
+13
As the Customer Success Enablement Director, you will report to the Global Senior Director, Digital Execution Practice and your mission will be to build and strengthen the capabilities of the Mendix Customer Success Teams through best practice program creation and curation. 

Technical Trainer/Instructor

Mendix
Greater Boston Area
2 weeks ago
+13
We are part of the overall Customer Success team, whose goal is to enable customers by driving adoption and assisting them to realize business value so that they remain customers for life. This means working closely with our friends all over the Mendix world: the Marketing and Evangelist team to share information and make it easy for people to find out and learn about our platform; our Expert Services, Digital Execution and Partner teams to help on-board, enable and grow new development teams; our University team to support their programs with professors and students the world over; and not forgetting our Expert Guilds to set the agenda for skills, knowledge and experience we train and certify in each role, as well as existing developers to help them expand their horizons and build a long and successful Mendix career.

Digital Account Manager

Cybba
Greater Boston Area
2 weeks ago
+12
In the dark ages of game development, UX and UI was an afterthought ... Hey, how many bullets are left in my clip? Where do I turn down the volume? I need to combine some reagents - those three, right? Is it my turn to move? Is that the enemy’s health? Where’s her mana? How close am I to hitting my level cap? Is my guild talking to me? Is that my level or my rarity? Is that currency in a stack of ten or a hundred? ... Now we know better. Demiurge Studios needs an artist who understands interaction design subtleties while delivering visually stunning, deceptively simple interfaces. And while you’re at it, figure out that bullets-in-the-clip problem too.

Americas Alliances Director, East Coast

Zuora
Greater Boston Area
2 weeks ago
The Americas Alliances Director is responsible for the joint GTM with Zuora’s global alliance and partners in the Americas. These alliance partners include organizations such as Deloitte, Accenture, ATG and other leading integration and consulting organizations. This business development position will drive the alliances and programs that the WW Alliance team creates into the Americas Channels and Field organizations. This position covers the one or more of Zuora’s Global Systems Integration Partners and in North America, so can be based in Boston, NY or Atlanta.

Electronic Enrollment Specialist

Transamerica
Greater Boston Area
2 weeks ago
Job Description What You Will Do: You will act as lynch pin to vendors for enrollment files, the subject matter expert for cases and transactions that have a massive impact on our customers.    What You Will Learn: You will be working with a growing team in the Boston area, and getting involved in this role from the ground up.  Your product knowledge will flourish in a supporting training environment, as you develop a career that focuses on

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $44,500
Min: $36K
Max: $83K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Office Manager $52,682
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $65,083
Min: $31K
Max: $91K
Marketing Operations Manager $71,000
Min: $48K
Max: $90K
Client Success Manager $71,848
Min: $45K
Max: $130K
Business Analyst $73,208
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $88,952
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $132,457
Min: $48K
Max: $200K
Director of Customer Success $142,333
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,476
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Automotive, Consumer Web
Productivity, Software
+19
Healthtech, Software
+20
Cloud, Software

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