Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

107

Executive Assistant

LevelUp
Greater Boston Area
1 week ago
+17
We are looking for a talented, highly motivated and proactive Executive Assistant in our Boston office to support the Enterprise Leadership Team. A positive attitude, flawless execution and an enthusiasm for making a difference are key desirable attributes.

Enterprise Support Specialist - Weekend Shift

Genio de Soporte - Horario Extendido

Enterprise Support Specialist - Weekend Shift (Bilingual)

Enterprise Support Specialist - Daytime (Bilingual)

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Vice President, Digital Business Operations

ASICS Digital
Greater Boston Area
1 week ago
+21
The VP of Digital Business Operations will lead a global organization focused from 5 year P&L planning through to day-to-day management/execution of our strategies. They will continually work to build our business to meet the demands of our consumers, while staying conscious of the financial bottom line. This role will be the hub of direction/communication for this business, ensuring that our internal and external partners are always well informed by providing insightful views into our business and how it relates to them.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 week ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Vice President of Solutions | Siemens GTM

Mendix
Greater Boston Area
1 week ago
+13
The VP of Solutions will enable Siemens sales organization to position Mendix and identify and develop repeatable Go To Market (GTM) solutions. With the acquisition of Mendix by Siemens the need to partner with and build a scalable go to market sales process with Siemens sales organization will be the most lucrative growth opportunity for expansion. As the leader of this Solutions team this person’s top priority is to ensure the team is appropriately staffed and the machine is executing at scale. Specific objectives include staffing the field-based teams and building the associated ecosystems to enable and execute against the sales plan. The key metric will be sourced new ARR by siemens sales organization (2019). The Go to Market scope includes all market segments of customers and prospects across various industry verticals within Siemens. You will be responsible for hiring the best and then delivering significant growth by building and operating an ecosystem of customers, partners, industry influencers and prospects. A strong focus on recruiting, enablement, pipeline generation and value-based enterprise selling will be required. As the leader you will work with the senior leadership team to execute your plan. Expectations are that you will be an active member of the Go to Market team and participate often in market facing activities where you absorb and analyze feedback from the market and communicate that back to the corporate teams to help drive the product roadmap and corporate priorities.

Senior Network Engineer

Carbon Black
Greater Boston Area
1 week ago
+52
Understanding of the latest tech solutions, trends, and ability to dive into the details of the architecture as needed. Support networking environment by managing system configuration;facilitating system installation; and defining, documenting, and enforcing system standards. Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; and collaborating with network architects on network optimization. Secure network system by enforcing Security Operation policies; defining and monitoring access. Networking design and implementation; network hardware/software configuration. Network performance tuning and reporting by gathering, prioritizing information; managing projects against IT budgets. Occasional exceptional hours as needed during critical project milestones or release cycles.

Sr Administrative Assistant

Carbon Black
Greater Boston Area
1 week ago
+52
Carbon Black is looking for a Sr. Administrative Assistant who enjoys working in a fast-paced, collaborative environment and proactively solving problems with a proven ability to handle confidential information with tact and integrity. This role will provide dedicated administrative support to both our Chief People Officer and Chief Strategy Officer, while also providing general support to other leaders within G&A. This is a highly visible support role and you will have the opportunity to interface with employees across the organization, executives and customers. This role will report to the Chief People Officer.

Frontline Technical Support Engineer

Carbon Black
Greater Boston Area
1 week ago
+52
As a Carbon Black Service Desk Analyst, you will provide the first level of contact for queries via phone, email and the web portal of the CRM solution. Queries will range in complexity from ‘how to’ questions, setting up portal access through basic troubleshooting. A successful candidate will have excellent customer service skills as well as good analytic and troubleshooting skills. This resource will be responsible for basic diagnosis and analysis of customer issues and be expected to provide first level analysis and documentation to the Tier2 support team.

BizOps Engineer

Simply Business
Greater Boston Area
1 week ago
+17
Provide technical support to end-users within the company User account support Resolving software errors Installing and updating software. Adding new employees to the system. Create user accounts. Setting up email accounts. Installing and replacing hardware, and training end-users. Handle employee termination. Removing them from the system. Wiping computer and disabling accounts. 

Executive Assistant

Fuze
Greater Boston Area
1 week ago
+29
Provide full cycle administrative support to several members of our Executive Staff. Coordinate, organize, and schedule meetings (often with high level executives and external customers). Proactively manage calendar with the ability to schedule and prioritize meetings, resolve schedule conflicts, and stay several steps ahead to manage effectively. Interact with all levels of the organization as well as a wide range of external parties. Handle confidential and sensitive information. Meet with executives as needed to solicit information, provide critical updates and to coordinate information and priorities. Compose and prepare power point presentations. Work autonomously, as well as collaboratively with the EA team.

User Support Associate

Wellframe
Greater Boston Area
1 week ago
+16
The User Support Associate will be the first line of response for inbound communications via our helpdesk, ensuring all Wellframe users have a smooth experience with the Wellframe product, including the patient-facing mobile app and the clinician-facing dashboard. The role entails daily contact with our users to assist them with using the Wellframe app and dashboard and helping to troubleshoot issues as they arise, as well as working with internal stakeholders to optimize our service delivery, internal processes, and product.

Federal Operations Director

Carbon Black
Greater Boston Area
1 week ago
+52
As the Managing Director of Federal Operations you will have the opportunity to make a meaningful impact by working alongside a global community of passionate people who are leading the way in cutting-edge endpoint security technology. As a wholly-owned subsidiary of Carbon Black, Inc., Carbon Black Federal is solely focused on supporting our US Government customers and this role is key to helping bring Carbon Black’s technologies to agencies chartered with our Federal business.

Senior Director, Science

Aetion
Greater Boston Area
1 week ago
The Senior Director, Science will provide senior leadership and management of a team of RWD scientists and have responsibility for overseeing a client portfolio and designing solutions to meet the RWE needs of life science and/or payer organizations. In this capacity they will provide scientific and strategic leadership, advising on the overall program of research and analytic services provided to existing clients and offered to prospective clients. The role will also require managing and overseeing the professional development of a large scientific team in a matrix environment as well as P&L responsibility (budget-setting, management and broad revenue).

Systems Administrator

Kyruus
Greater Boston Area
1 week ago
+15
You look for the opportunity to automate repetitive processes at every possible turn. You are a constant learner and take ownership of various technology solutions. You leverage exceptional communication skills - both written and verbal - to support our internal customers - employees, interns, contractors - to provision access and troubleshoot issues across every level of the organization. You’ll serve as the internal subject matter expert on our systems and services, and function as an escalation point for other members of the team. You’ll work with the rest of the Technical Operations team to effectively manage changes throughout our technical stack - endpoints, SaaS apps, network, server infrastructure - from project design through implementation and ongoing support.

Solutions Consultant

Smartsheet
Greater Boston Area
1 week ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Manager of Customer Success

Datadog
Greater Boston Area
1 week ago
+37
Datadog is scaling our Customer Success team as our product gains more traction in the market. We’re looking for a Manager of Customer Success to hire, coach, and manage a team of 8 CSMs. Your team is responsible for the customer relationship, renewals, and growth across existing customer base. We were recently named on Forbes top 100 next leaders in cloud computing and on Deloitte’s Fast 500. This is an opportunity to join a company that’s a leader in the space, and early enough to contribute impactful work.

Customer Success Leader

Soofa
Cambridge
1 week ago
+12
We are looking for a dedicated and enthusiastic Customer Success Leader to be the guiding light for all Soofa Sign advertisers. You are an empathetic team player who isn’t afraid to get your hands dirty as our team grows. The Customer Success Leader will work closely with clients to strategize and build their Soofa Sign campaigns, train them on how to use Soofa Talk, our self-service platform (soofatalk.com), and monitor and report on the success of campaigns.

Student Success Manager

Ready4
Greater Boston Area
1 week ago
This role is perfect for a detail-obsessed and creative self-starter. You should relish the opportunity to develop and execute partner-specific marketing initiatives. You’ll know your partnership agreements outside and in, and stay abreast of SimpliSafe’s marketing initiatives to uncover opportunities to enhance performance. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several projects at the same time. You will vigorously measure, analyze and report program results to ensure that both SimpliSafe's and your partners' goals are always exceeded

Front Office Administrator

Vestmark, Inc.
Greater Boston Area
1 week ago
+40
Main point of contact for all employee requests, issues, concerns. Greet clients and visitors, accept packages, shipments and answer incoming calls. Handle incoming & outgoing shipments and mail. Order catering for internal meetings and events. Order and maintain office supplies for all locations (Boston, Chicago, North Carolina, New Jersey). Maintain cleanliness of front desk and designated conference rooms.

Executive Assistant + Team Support

MedTouch
Somerville
1 week ago
+24
Working closely with our CEO and Senior Leaders, the Executive Assistant will serve a critical support role with dynamic teams at MedTouch. Your proactive support style and impeccable attention to detail will enable our leaders to maximize time and accomplish more. As a master of initial impressions, you’ll thrive in engaging visitors and keeping the office in tip-top shape. Your ability to simultaneously juggle several requests will set you up for success and enable many others to put their best foot forward. This role necessitates incredible perspective, optimism, and flexibility – assuming a posture of, “nothing is above or beneath me”.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,900
Min: $43K
Max: $130K
Business Analyst $73,038
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,111
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+41
Automotive, Consumer Web
+42
Big Data, Marketing Tech
+7
Marketing Tech, Sales

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