Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

103

Customer Success Director

Catalant Technologies
Greater Boston Area
1 day ago
+24
Catalant’s technology platform and programs enable companies to get mission critical work done faster. Forward-looking executives partner with Catalant to transition to an agile operating model and access the skills and expertise they need to rapidly innovate and stay ahead of disruption. More than 30 percent of the Fortune 100 use Catalant’s best practices and platform to frictionlessly access and deploy talent, ranging from employees to over

Executive Assistant/Office Manager

Salary Finance
Greater Boston Area
1 day ago
+26
About Salary Finance Salary Finance is a fintech company underpinned by a social purpose. Our mission is to make the lives of millions of working people less stressful, more productive, and much happier. We partner with leading employers to offer financial wellness benefits that help employees improve their lives by improving their finances.  In 2018, we expanded operations to the US with support from our UK headquarters. Today, our US team is

Manager, Customer Success Management - Enterprise

Rapid7
Greater Boston Area
1 day ago
+24
The ideal candidate has experience in working with a large volume of customers in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team.

Events Operations Specialist

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Customer Success Manager

Order Management Specialist

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IT Technician

Datadog
Greater Boston Area
1 day ago
+37
Provide amazing day to day hardware and software technical support for our users. Configure laptops as part of onboarding and refresh cycles. Assist with new hire orientations covering policies, best practices and services used within Datadog. Handle general ticketing, account management, and problem escalation. Maintain hardware and software inventory. Support audio visual needs for Datadog employees in conference rooms and other common areas. Create and maintain internal and user facing documentation. Participate in deployment and security related projects.

Chief Information Security Officer, Senior Vice Pr…

Intralinks
Waltham
1 day ago
+39
Chief Information Security Officer (CISO) Waltham, MA From the Manager: This team secures and protects the world's largest exchange of M&A deal activity across an ecosystem of the most notable financial institutions in the industry. Our global SaaS solutions are trusted and continuously tested for bank grade security, regulatory compliance, and industry certifications.  We are looking for a visionary leader with a “big picture” mindset,

Helpdesk Technician

Smartsheet
Greater Boston Area
1 day ago
Smartsheet is seeking to hire a Helpdesk Technician to an already highly established Corporate IT team to provide the highest quality support to both our onsite and remote employees in a professional environment. We’re looking for a talented, self-motivated, and service-oriented individual with high integrity who can make an immediate, positive impact. You will also work in collaborating, participating in the design and implementation of new

Technical Support Analyst

CrunchTime!
Greater Boston Area
1 day ago
+25
CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology. Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

Programmatic Client Partner

CarGurus
Greater Boston Area
1 day ago
+41
Meet and exceed revenue goals and performance targets related to CarGurus advertising, programmatic and data solutions. Establish and expand Brand and Agency Trading Desk relationships to drive growth of new business relationships. Partner with operations to clearly communicate client objectives and flawlessly execute platform implementation. Prepare pitch materials as needed and present clients the CarGurus offering for direct and programmatic advertising campaign needs. Manage sales pipeline for maximum efficiency and visibility. Be an expert in the evolving technologies and capabilities available in the marketplace.

NetSuite Administrator

Office Administrator

Customer Success Specialist Onboarding

Customer Success Associate, Support

Sales Manager

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Client Strategist

ProfitWell
Greater Boston Area
1 day ago
+30
Are you great at building relationships? Do you love data and presenting it to others? Smirking a bit because those first two questions seem too on the nose? Then you may just be a perfect fit for the Client Strategist role at ProfitWell. As we grow, our current customers are valuable resources for future engagements and we want to nurture these relationships in a fun and thoughtful way. That’s where the Client Strategist comes into play. You should be a natural at establishing rapport, asking questions, and building meaningful relationships to the benefit of both our customers and ProfitWell.

Office Manager

Appcues
Greater Boston Area
1 day ago
No task is too big or too small for you. Whether it's the day-to-day upkeep of the office, maintaining tidiness to help with productivity, or making sure supplies and lunches are delivered on time. Managing office vendors, including mail, deliveries, ordering, and stock management for our size and stage of company. Being the go-to person for anything office-related, including but not limited to maintenance, equipment, requests, and more. Welcoming all guests upon arrival, ensuring an amazing Appcues experience from start to finish.

Systems Administrator

Wellframe
Greater Boston Area
2 days ago
+16
This role is responsible for the configuration, implementation, and maintenance of leading edge technologies managed by the Information Technology organization. This person will focus on the administration of the corporate infrastructure including hosted software services, workstations, network equipment, and software applications. The Systems Administrator will assess and identify innovative solutions and champion recommendations, while also being responsible for day-to-day administration. There will be a focus on centralized management, automation, and scripting. Security and integrity are key traits for this role. 

Talent Acquisition Coordinator

FareHarbor
Greater Boston Area
2 days ago
Talent Acquisition Coordinator - (Needham, MA) Role description: The Talent Acquisition Coordinator will be responsible for reviewing, screening, and communicating with FareHarbor applicants in a timely manner. This position will support our Needham, MA office and satellite office recruiting needs.  When recruiting is not active, this position will be responsible for supporting managers with administrative duties.  Responsibilities: Gain a

Project Manager and Operations Lead

Marigold Health
Greater Boston Area
2 days ago
We’re looking for a hands-on Project Manager & Operations Lead to serve as the glue holding our team together. Marigold Health exists to give every patient with a mental health or substance use condition (~25% of all American adults) a place to feel heard. The product is a mobile platform for chat group support with a natural language processing (NLP, the form of AI that runs on human language) backend that detects clinically relevant sentiment

Client Services Manager

Interactions
Greater Boston Area
2 days ago
+14
Act as primary application contact for client and establish strong partnership with stakeholders within client organization. Ensure that client application issues are dealt with an efficient manner; inform management staff of any problems that may arise. Manage adherence to client and internal application business case metrics and profitability. Manage intake of client requests related to application revisions, extensions, and improvements. Develop and drive client application roadmap for continuous improvement, as well as short & long-range application enhancements. Facilitate continuous improvement activities for clients including regular call reviews, data coordination, analysis and presentation to clients. Work closely with the design and application development teams to keep abreast of application changes to identify potential issues and/or opportunities within or related to the client.

Storage Engineer

Aurora Flight Sciences
Cambridge
2 days ago
+23
Aurora is seeking an experienced storage professional to own, manage, and improve our growing storage infrastructure. This role will also be responsible for data and system backups. This role will gather stakeholder storage requirements, analyze storage infrastructure, forecast storage growth, and design, implement, and maintain storage solutions to meet those needs. This position is within the Enterprise Information Systems team and will participate in business and IT projects which allow Aurora to continue growing, inventing, and developing next generation autonomous systems. Storage needs are dominated by engineering data captured as part of Aurora’s research and development efforts. This role will act as an expert in the end-to-end storage life cycle from data creation, access, backups, to disposition.

SEIT Division Manager

Executive Assistant

Executive Assistant

Customer Support Lead

BookBub
Greater Boston Area
2 days ago
+23
BookBub is seeking a customer support leader to manage and develop support at our organization. This person will lead and mentor a small team of support representatives, working to build a distinct consumer-facing support function at the company and helping develop support practices as we launch a new business line. The ideal candidate will have experience leading a support team, improving support processes and documentation, and collecting, sharing, and acting upon customer insights. The candidate should also have excellent problem-solving and troubleshooting abilities, and thrive on providing thoughtful, friendly, and effective one-on-one support.

Office Administrator

FareHarbor
Greater Boston Area
2 days ago
Job Title: Office Administrator Location: Needham, MA Reports to: Director of North American Sales   Role description: FareHarbor is seeking an office administrator in our Needham, MA office. If you’re highly organized and detail-oriented we want to speak with you!   Responsibilities: Assist the office in administrative purchases, managing office supplies and inventory, scheduling conferences and logistics. Update company-wide

Junior IT Helpdesk Technician

SmartBear
Somerville
2 days ago
+26
The Junior IT Helpdesk Technician is an initial point of contact for SmartBear employees to receive desktop support within the organization’s workstation computing environment. Primary responsibilities include installing, diagnosing, maintaining, and upgrading all desktop hardware & software, and addressing issues/tasks associated with the onboarding and offboarding of employees. Job Overview Perform onsite or remote analysis, diagnosis, and

Executive Assistant

Forward Financing
Greater Boston Area
2 days ago
+43
As an Executive Assistant you will be the right-hand person to the Executives of the company, responsible for all logistical coordination of calendars and communication with internal teams, customers, and other corporate stakeholders. Majority of time spent will be in support of the CEO and founder (75%). The remainder of the time, supporting the President (25%). Ideal candidates will be extremely detail oriented and organized. He/she acts proactively and without much supervision, anticipating needs and following through.

Logistics Coordinator

Formlabs
Somerville
2 days ago
+16
Ensure an efficient fulfillment process internally and externally. Manage inbound product flows. Communicate tactical needs to our regional 3PL provider. Support our customer team to provide best in class service. Provide support for local and international shipping.

Startup Founder

Customer Care

Dental Technical Support Specialist

Director of Strategic Initiatives

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Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,900
Min: $43K
Max: $130K
Business Analyst $73,038
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,111
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+41
Automotive, Consumer Web
+24
Security, Software
+42
Big Data, Marketing Tech
+7
Marketing Tech, Sales

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