Not specified Best Operations Jobs in Boston | Built In Boston

Not specified Operations Jobs in Boston

38

Renewal Specialist

Carbon Black
Greater Boston Area
6 minutes ago
+52
The Renewal Specialist is responsible for maintaining and growing renewal revenue for Carbon Black's expanding customer base. As a member of the Customer Success team in the Sales organization, the Renewal Specialist must be efficient and accurate across a range of time-sensitive activities. In addition, they will work closely with Inside Account Managers to assist with add-on business to their portfolio of accounts.

Dental Customer Success Manager

Formlabs
Somerville
8 minutes ago
+16
Collaborate with 100-200 major Dental Labs and Orthodontic Labs across the US. Partner with our sales and services teams to provide a streamlined customer experience end-to-end. Partner with our marketing, product and business development teams to bring the voice of the customer into decision making across the organization. Focus on driving improved customer health across your account base. Initiate and complete the customer onboarding process for new customers. Grow your accounts by refining workflows and introducing new Formlabs products.

Customer Success Manager

Logistics Coordinator

Startup Founder

Customer Care

Director of Strategic Initiatives

Load 2 more jobs6 jobs at Formlabs

Inbound Customer Advocate

LogicManager
Greater Boston Area
14 minutes ago
+17
As an Inbound Customer Advocate on the Business Development team, you will work directly with potential customers who request follow-ups and help in their decision making process. LogicManager’s well established inbound marketing program produces a steady stream of prospects that are seeking LogicManager’s help to evaluate and implement the award winning product and service we offer. LogicManager has the industries highest rate of customer satisfaction which makes your job easier as the sales closing rate is higher. This role is customer facing and more consultative than a traditional sales role. Through demonstrations and helping potential customers clarify their needs and priorities, you are helping them make an important decision.

Administrative Assistant II

Peapod Digital Labs
Greater Boston Area
21 hours ago
+17
General office management. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function.

Senior Manager, Global eCommerce Site Operations

ASICS Digital
Greater Boston Area
1 day ago
+21
This role you will lead a team and be the functional subject matter authority on Salesforce Commerce Cloud. Working closely with the Director, Product Management eCommerce you will bring eCommerce industry and platform best practices to the all regions in this highly strategic and consultative position, driving a user centric approach and transforming the ASICS direct to consumer digital experience.

Technical Support Specialist

Owl Labs
Somerville
2 days ago
+11
As a Technical Support specialist, you will be the primary point of contact to Meeting Owl end-users, resellers, and potential customers through all customer support channels, including chat, email, phone and social media. We are looking for an enthusiastic self-starter, who is comfortable taking the initiative to deliver outstanding customer support.

Onboarding Specialist

Klaviyo
Greater Boston Area
2 days ago
+42
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Community Events Manager

Senior Systems Engineer II

Everbridge
Greater Boston Area
2 days ago
+43
Everbridge is looking for a DevOps engineer to enable continuous integration (CI) and continuous deployment (CD) of our SaaS and DaaS capabilities, as well as other random acts of DevOps automation by any and all (clean) means necessary. This person must have mad skills in the majority of the usual DevOps technology suspects: Jenkins, Jira, Ansible, Maven, Nexus, Centos, VMWare, Gitlab, FreeIPA, Keycloak, HAProxy, scripting of all kinds, etc, and also be able to sling code to go above and beyond when needed. The core responsibility would be to automate dev to test, test to production, builds, and other build for different project deliverables, as well as scale the development team by any means necessary.

Customer Support Specialist / Temp to Hire

MineralTree
Cambridge
2 days ago
+23
On our technical support team, you will have a great opportunity to learn how to help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software. You will assist customers with product support while demonstrating the highest level of customer service. This is a full-time temporary opportunity, and given the fast growth MineralTree is seeing there could be potential for a longer term role with our company.

Game Director

Demiurge Studios
Greater Boston Area
3 days ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Office Coordinator

Videolink
Cambridge
3 days ago
Greet guests and direct vendors and deliveries to the correct location. Maintain the highest level of customer care while demonstrating a friendly and cooperative attitude at all times. Demonstrate flexibility in satisfying customer demands in a high volume, production environment. Ensure tidiness of client and common areas. Answer and direct telephone calls, adhering to the VideoLink Phone Policy for pick-up and voice mail procedures. Ensure that all calls requiring immediate assistance are forwarded to the appropriate department/person. Act as shipping coordinator for packages arriving and leaving VideoLink. Schedule flights and make other travel arrangements. Open, sort, and distribute mail.

Product Support Specialist

Ellevation Education
Greater Boston Area
3 days ago
+27
We are looking for our next Product Support Specialist to join in our mission to provide top-notch support to our partners. The Product Support team works closely with educators, administrators, and other district stakeholders to help students succeed. We listen, teach, problem-solve, and think critically to ensure that our partners are able to maximize their use of Ellevation. As a team, we work every day to build efficiencies and scale our knowledge for our growing user base. We are looking for:

Customer Support Engineer

MineralTree
Cambridge
3 days ago
+23
On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

Maintenance Technician

Markforged
Watertown
3 days ago
+25
As Maintenance Technician, you will perform general maintenance, repairs and preventative maintenance on manufacturing facility equipment and property structures. All work will be done in compliance with EPA, Hazmat and OSHA safety rules and regulations.

Office Manager

Customer Solutions, Technical Engineer-Metal

Manager, Customer Success Management - Enterprise

Rapid7
Greater Boston Area
4 days ago
+24
The ideal candidate has experience in working with a large volume of customers in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team.

Netsuite / Finance Systems Administrator

IT Technician

Datadog
Greater Boston Area
4 days ago
+37
Provide amazing day to day hardware and software technical support for our users. Configure laptops as part of onboarding and refresh cycles. Assist with new hire orientations covering policies, best practices and services used within Datadog. Handle general ticketing, account management, and problem escalation. Maintain hardware and software inventory. Support audio visual needs for Datadog employees in conference rooms and other common areas. Create and maintain internal and user facing documentation. Participate in deployment and security related projects.

Office Manager

Appcues
Greater Boston Area
4 days ago
No task is too big or too small for you. Whether it's the day-to-day upkeep of the office, maintaining tidiness to help with productivity, or making sure supplies and lunches are delivered on time. Managing office vendors, including mail, deliveries, ordering, and stock management for our size and stage of company. Being the go-to person for anything office-related, including but not limited to maintenance, equipment, requests, and more. Welcoming all guests upon arrival, ensuring an amazing Appcues experience from start to finish.

Project Manager and Operations Lead

Marigold Health
Greater Boston Area
4 days ago
We’re looking for a hands-on Project Manager & Operations Lead to serve as the glue holding our team together. Marigold Health exists to give every patient with a mental health or substance use condition (~25% of all American adults) a place to feel heard. The product is a mobile platform for chat group support with a natural language processing (NLP, the form of AI that runs on human language) backend that detects clinically relevant sentiment

Customer Support Lead

BookBub
Greater Boston Area
5 days ago
+23
BookBub is seeking a customer support leader to manage and develop support at our organization. This person will lead and mentor a small team of support representatives, working to build a distinct consumer-facing support function at the company and helping develop support practices as we launch a new business line. The ideal candidate will have experience leading a support team, improving support processes and documentation, and collecting, sharing, and acting upon customer insights. The candidate should also have excellent problem-solving and troubleshooting abilities, and thrive on providing thoughtful, friendly, and effective one-on-one support.

IT Support Engineer (Part Time)

BondLink
Greater Boston Area
5 days ago
+10
Build out personal computers for mixed-use office environment (Windows and OS X). Setup phones for new hires, troubleshoot for existing. Internal help desk type support for installing programs, setting up peripherals, etc. Create and implement ongoing patch and update system for internal users for OS updates, antivirus databases, etc. Troubleshoot and manage internal Internet wiring, routers, wifi, etc. Assist with the occasional general office related needs. Help establish and follow proper internal security protocols. Assist with administration of software tools (Google Calendar, Slack, etc). The role will grow and evolve over time.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,484
Min: $43K
Max: $130K
Business Analyst $73,038
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+41
Automotive, Consumer Web
+42
Big Data, Marketing Tech
+7
Marketing Tech, Sales

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