Mid Level Best Operations Jobs in Boston | Built In Boston

Mid Level Operations Jobs in Boston

52

Client Services Manager

Interactions
Greater Boston Area
1 day ago
+14
Act as primary application contact for client and establish strong partnership with stakeholders within client organization. Ensure that client application issues are dealt with an efficient manner; inform management staff of any problems that may arise. Manage adherence to client and internal application business case metrics and profitability. Manage intake of client requests related to application revisions, extensions, and improvements. Develop and drive client application roadmap for continuous improvement, as well as short & long-range application enhancements. Facilitate continuous improvement activities for clients including regular call reviews, data coordination, analysis and presentation to clients.

Member Service Guide

Devoted Health
Waltham
1 day ago
+19
A bit about us:  We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being.  That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new

Registered Nurse, Clinical Guide ~ Bilingual English / Spanish

Machine Operator 1st Shift

Markforged
Watertown
1 day ago
+25
As a Production Technician – Level D at Markforged, you will be responsible for helping support the operational effectiveness of Fiber Production. You will operate production equipment, maintain tooling and equipment, transfer consumable materials from inventory to production, and support in special projects as required. You will work directly with the Team Leader to ensure operational goals and objectives are either met or exceeded.

Machine Operator 2nd Shift

1st Shift Supervisor

2nd Shift Supervisor

3rd Shift Supervisor

Engineering Executive Administrator

Machine Operator 3rd Shift

Facilities Manager

Help Desk Technician II

Load 5 more jobs9 jobs at Markforged

Salesforce Engineer - remote

DataRobot
Greater Boston Area
1 day ago
The Salesforce Engineer will contribute to furthering the development of business process in Salesforce through the creation and roll-out of all fields, custom objects, formulas, workflow and validation rules, approval processes, and alerts, as well as custom development using Apex, Visualforce, and other external languages (i.e. python, CSS, javascript).

Executive Assistant

IT Operations Engineer - System Administrator

Sr. Manager, Local Operations & Logistics

Getaround
Greater Boston Area
2 days ago
The Sr. Manager, Local Operations & Logistics is a key resource in the strategic development of all processes and tools used by our local operations team. The ideal candidate brings an exceptional track record of designing processes and has experience in logistics and resource planning. The Senior Manager will play an integral role in helping build world-class, scalable operations across cities in which we operate, supporting our rapid growth, and delivering a reliable, predictable and quality customer experience. This role is a key resource in the company and will report into the Director of City Operations.

Regional Manager - Northeast

Getaround
Greater Boston Area
2 days ago
The Regional Manager - Northeast plays a critical role in our market growth in North America. This person will be responsible for overseeing the Boston, New York, New Jersey, Philadelphia and Washington DC markets and their respective General Managers. Each of these cities have their own unique challenges, and it is the Regional Manager's role to ensure that each market is successfully hitting all goals and is growing at an aggressive pace. This role is a key position in company and will report into the Director of Markets - North America.

Partner Development Manager

MineralTree
Cambridge
2 days ago
+23
The Partner Development Manager should have demonstrated experience developing and managing successful channel relationships and strategic partnerships.  This role will be responsible for the development, growth and revenue contribution of our joint selling efforts with MineralTree’s key channel partners – which include financial institutions, technology providers, and service companies.

Senior Technical Account Manager

CloudHealth by VMware
Greater Boston Area
2 days ago
+23
You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical background with experience supporting cloud computing products, services, and solutions.

Client Development Manager

Smartsheet
Greater Boston Area
2 days ago
Smartsheet is seeking an experienced sales professional to join our team as a Client Development Manager. The ideal candidate will have a history of over performance in quota attainment and developing customer accounts. This important role is part of the Sales team and is based at Smartsheet in Boston, MA and reports to the Commercial Sales Manager. 

NetSuite Administrator

CarGurus
Greater Boston Area
2 days ago
+24
As CarGurus expands globally, we 'e adding new products internally to enhance our company performance and data. We are looking to hire a NetSuite Administrator for our Engineering Team. The NetSuite Administrator will play a critical role in maintaining and improving the functionality of the various financial systems. They will work closely with Accounting and Finance teams to ensure the highest level of data accuracy. The NetSuite Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of financials systems.

Systems Engineer

Systems Administrator

CloudHealth by VMware
Greater Boston Area
3 days ago
+23
As CloudHealth expands globally, we are looking to hire a Business Systems Administrator in support of our Business Operations Team. The Systems Administrator will play a critical role in maintaining and improving the functionality of the various business systems. They will work closely with Finance and Customer Success teams to ensure the highest level of data accuracy. The Business Systems Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of financials and customer success systems.

Manager of Customer Success

Smartsheet
Greater Boston Area
3 days ago
As Manager of Customer Success, you will manage a team of Customer Success Managers and partner with the Director of Customer Success & Implementation Services to execute on the overall team vision. You will collaborate with Sales and Marketing to help drive growth of our business. This role is responsible for driving successful product usage, customer value, and retention.

Restaurant Success Manager

Toast
Greater Boston Area
3 days ago
+45
The Restaurant Success Manager will operate as a key customer advocate for their assigned accounts driving customer satisfaction across their territory. This position will be responsible for key performance indicators of their assigned ~100+ customers. KPIs include customer NPS, expansion revenue, retention, and referral revenue. The RSM will own a defined geographic territory of highly valuable SMB customers.

Director Real Estate and Workplace Experience

Customer Success Manager

Localytics
Greater Boston Area
3 days ago
+22
The Mobile Engagement Consultants is our take on Customer Success Management. As a Mobile Engagement Consultant (MEC) you will be responsible for the overall success of a portfolio of Localytics customers. You will lead all client engagements, coordinating a cross-functional team that spans Sales, Services, Support, and others. To become a trusted advisor, you will need to become an expert on Localytics’ product, use-cases and mobile engagement best practices.

Executive Assistant

Localytics
Greater Boston Area
3 days ago
+22
Localytics is looking for a rockstar Executive Assistant to provide a full range of support to the CEO and assist with operational and administrative tasks. This person will be responsible for ensuring streamlined activities within the organization based on the priorities of the CEO. They will organize and prioritize critical issues and information for the CEO to facilitate efficient decision making. The ideal candidate is extremely organized, a great communicator, confident, detail oriented, proactive, calm under pressure, and has excellent interpersonal skills.

Manager, Product Education

Ellevation Education
Greater Boston Area
4 days ago
+27
Ellevation is seeking an experienced Manager of Asynchronous Learning to design, build and deliver a suite of best-in-class asynchronous learning materials, programs, and solutions for users of Ellevation’s data-driven software which is specifically designed for ELL educators and the English Learners they serve. Ellevation’s new Asynchronous Learning team will be at the heart of making sure our users are knowledgeable about how to set-up and use Ellevation’s software and build confidence in their ability to own Ellevation in their districts. This is a new role created to build a small team that will develop asynchronous learning materials inclusive of Ellevation’s resource center, onboarding support, and workflow how-tos, and contribute to the overall organization as we redefine our approach to partner success.

Enterprise Customer Success Manager

Fuze
Greater Boston Area
4 days ago
+29
Customer Success Managers (CSMs) are responsible for building and maintaining relationships with existing Fuze, with a Focus on Retention, Adoption around our communications and SaaS products, as well as looking for opportunities for expansion – increasing the Value customer finds from our suite of products. CSMs are regularly talking to customers and assisting with needs such as general account questions, service adds, project coordination, and facilitating occasional Billing and Support resolution. Customer Success Managers must be able to communicate new services and products to both C-Level business owners as well as technical users (e.g. IT Managers, Helpdesk Managers, etc). A high degree of understanding of technical terminology and a keen desire to learn is considered advantageous and pivotal to this role. If you’re looking to find a great deal of variety in your day-to-day initiatives, this role will not disappoint. If you like to dive right in and roll up your sleeves and play a key role in maintaining solid business relationships and building new ones, the Customer Success team is the place to be! 

Customer Success Manager

EverTrue
Greater Boston Area
4 days ago
The Customer Success Manager will build and manage relationships with decision makers in mid-sized accounts to drive usage and adoption and drive return on investment from EverTrue’s products, all the while building your career within a supportive and collaborative culture.

Customer Success Manager

BoardOnTrack
Greater Boston Area
4 days ago
Manage help desk communication with customers, ensuring timely and professional responses to technical support inquiries. Be the “first responder” problem solver when issues are reported, and communicate proactively with supervisor to troubleshoot. Assist in building and maintaining a library of high quality, engaging self-serve resources materials: video tutorials, quick start guides, FAQ pages, etc. Be creative about helping our customers self-serve to get the answers they need. Share customer feedback with supervisor and help provide the voice of the customer, offering insights and feedback to the rest of the team in their never-ending quest to delight our amazing customers. Show great initiative and creativity to support our customers, keep them happy and engaged, and ensure a strong retention rate.

Support Team Lead

LevelUp
Greater Boston Area
5 days ago
+17
The Team Lead will work alongside two other current Team Leads in order to manage a team of 24 agents (and growing!), which includes overnight and weekend agents. Note that the number of agents (and needed leads!) may increase as our business needs evolve, so any Team Lead should be ready to manage more agents than the average or current expectation.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,225
Min: $36K
Max: $83K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Office Manager $52,682
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $65,083
Min: $31K
Max: $91K
Marketing Operations Manager $71,000
Min: $48K
Max: $90K
Client Success Manager $72,167
Min: $45K
Max: $130K
Business Analyst $73,208
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $88,952
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $132,457
Min: $48K
Max: $200K
Director of Customer Success $142,333
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $195,273
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Automotive, Consumer Web
Productivity, Software
+19
Healthtech, Software
+20
Cloud, Software

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