Mid Level Best Operations Jobs in Boston | Built In Boston

Mid Level Operations Jobs in Boston

39

Senior Information Technology Administrator

Tamr
Greater Boston Area
10 minutes ago
+33
We are currently looking for a Senior Information Technology representative to work as part of our fast-growing environment and lead our IT help desk. We're looking for someone who is motivated, smart, interested in the IT and DevOps fields and would like to learn more.

Customer Support Associate

edX
Greater Boston Area
1 hour ago
+15
EdX is seeking a Customer Support Associate to join our growing Support Team. Customer Support Associates help learners resolve questions across a variety of course experiences. Students love edX courses, so they’re not shy about asking for help, and we pride ourselves in helping them make the most of their experience while providing World Class support. You’ll also work cross-functionally with our product teams regarding bugs, features, and ticket trends.

Manager, Premium Support

Fuze
Greater Boston Area
21 hours ago
+29
The Premium Support Program at Fuze is built to support customers who are looking for higher-touch services and a closer working relationship with Fuze. As a Senior Manager in this team, you will assume a combination of responsibilities focused on delivering services to our Premium Accounts and collaborating with the larger Support organization to ensure high customer satisfaction and success.

Facilities Manager

Markforged
Watertown
2 days ago
+25
The Facilities Manager will join the rapidly growing Business Operations team to ensure success Markforged scales rapidly in 2019. In this role you will: Responsible for facilities projects for existing and future Markforged office locations - scopes Markforged operational and physical space requirement needs as team grows, manages budgets, and ensures projects completed on time Oversees physical security infrastructure, access controls, and policies Manages relationships with property management, facilities vendors, contractors, and building engineers Troubleshoot and problem solve facilities related incidents, and manage landlord relationships Manage office management team across Markforged offices Own global EHS compliance and required reporting Run emergency / incident response planning for all facilities

1st Shift Supervisor

2nd Shift Supervisor

Machine Operator 1st Shift

Machine Operator 2nd Shift

Machine Operator 3rd Shift

3rd Shift Supervisor

Load 3 more jobs7 jobs at Markforged

Customer Success Enablement Manager

Everbridge
Greater Boston Area
2 days ago
+43
Building and running our Webinar Program – including program creation, content creation, delivery of webinars, driving attendance, measuring impact. Building and run our User Groups – including in-person coordination and management of these user groups across the US. Assisting with customer enablement and retention efforts – serving as a product expert to assist with ad-hoc requests from our Account Management and Sales teams, as well as programmatic efforts to drive adoption and usage within the customer base.

Technical Support Engineer

Everbridge
Greater Boston Area
2 days ago
+43
We are looking for an experienced senior Technical Support Engineer to join our Customer Support department. This position will work with our customers to provide technical product support for enterprise products in a SaaS environment. The ideal candidate is self-motivated, friendly, out-going, and has a passion for technology and going above and beyond to make our customers successful.  This candidate must be able to work independently and as a team player.

Customer Success Manager

Midaxo
Greater Boston Area
3 days ago
+26
The Customer Success Manager position is a consultative, client-facing role – essential to the successful onboarding, training and long-term management of our clientele. You will collaborate with our customers to understand their M&A goals and help them achieve their objectives by leveraging our platform. As part of the Customer Success team, you will provide client services to customers, while expanding platform best practices, improving internal processes, and furthering the business unit’s development. You will ensure the customer’s long-term success by bridging the gap between their status quo and an industry leading M&A management process.

Claims Specialist

Agero
Greater Boston Area
3 days ago
+14
Leads, communicates, and negotiates the resolution of all client issues to completion. Analyzes details of situation to determine degree of responsibility of all involved parties. Negotiates and settles all damage claims that have been submitted. Utilizes strategic decision making skills to provide mutually beneficial resolution to inquiries.

IT Operations/DevOps Engineer

DataRobot
Greater Boston Area
3 days ago
DataRobot is looking for an IT Operations Engineer to help us build, support and maintain our corporate infrastructure. You will be responsible for: building our corporate infrastructure to support local as well as remote staff; server and network configuration and administration; building an automated desktop and laptop auto-provisioning system as well and building and supporting a centralized authentication system; monitoring systems and networks. You will ensure corporate systems have proper backups and proper recovery procedures, provide IT support to local and remote staff.

Information Security Administrator

Indigo
Greater Boston Area
3 days ago
+21
We are seeking a highly motivated and skilled Information Security Administrator to join our team. The successful candidate will possess a broad set of skills that exemplify their understanding of Information Security principles, Governance, Risk, and Information Technology. In this role, you will manage various IT and IS projects and initiatives and support multiple strategic and tactical projects to help the information security department meet key objectives. 

International CRM Senior Manager

Seed Applied Technology Regulatory & Compliance Co-op

Senior Manager, Systems Integration

Associate Manager, GeoInnovation

Load 1 more jobs5 jobs at Indigo

Product Support Engineer

Attivio
Cambridge
3 days ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

Desktop Support Specialist

Flywire
Greater Boston Area
3 days ago
+26
We, at Flywire, our looking for a self-motivated IT professional to provide IT support at our Boston headquarters. You, along with other members of the Boston and Valencia, Spain based team, will be responsible for providing and maintaining reliable employee connectivity of office IT systems and desktop solutions across our global workforce. This individual must be comfortable working independently and be willing to proactively take on a range of responsibilities from assisting with strategy to handling individual requests.

Network Implementation Engineer

Fuze
Greater Boston Area
3 days ago
+29
Prepare and conduct Network Design Discovery, via phone or on-site visits, in order to identify major components that would be part of Unified Communication services. Prepare and document a Network Design drawing. Prepare configurations for and assist Customer on installing Appneta Real Time Monitoring units where required. Prepare and document a Risk Analysis Report, based upon findings of the Network Design Discovery, Site Survey reports, and Appneta Monitoring reports. Prepare and document a Network Research summary report, to include Network Design drawings, Risk Analysis report, and site by site details. Prepare and conduct Network Research Summary presentation with Customer and Fuze personnel involved with the project. Perform Network Readiness test, as to vet out issues as to ensure design will support Fuze services. Perform troubleshooting with Customer when required. Perform Network Validation testing when required.

Customer Success Manager

LeanIX, Inc.
Greater Boston Area
3 days ago
+16
We are looking for a customer-oriented and ambitious team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to renewal. The tasks range from data-driven analysis and execution to change management projects.

Executive Assistant/Office Manager

Salary Finance
Greater Boston Area
4 days ago
+26
About Salary Finance Salary Finance is a fintech company underpinned by a social purpose. Our mission is to make the lives of millions of working people less stressful, more productive, and much happier. We partner with leading employers to offer financial wellness benefits that help employees improve their lives by improving their finances.  In 2018, we expanded operations to the US with support from our UK headquarters. Today, our US team is

Technical Support Analyst

CrunchTime!
Greater Boston Area
4 days ago
+25
CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology. Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

Programmatic Client Partner

CarGurus
Greater Boston Area
4 days ago
+41
Meet and exceed revenue goals and performance targets related to CarGurus advertising, programmatic and data solutions. Establish and expand Brand and Agency Trading Desk relationships to drive growth of new business relationships. Partner with operations to clearly communicate client objectives and flawlessly execute platform implementation. Prepare pitch materials as needed and present clients the CarGurus offering for direct and programmatic advertising campaign needs. Manage sales pipeline for maximum efficiency and visibility. Be an expert in the evolving technologies and capabilities available in the marketplace.

NetSuite Administrator

Client Strategist

ProfitWell
Greater Boston Area
4 days ago
+30
Are you great at building relationships? Do you love data and presenting it to others? Smirking a bit because those first two questions seem too on the nose? Then you may just be a perfect fit for the Client Strategist role at ProfitWell. As we grow, our current customers are valuable resources for future engagements and we want to nurture these relationships in a fun and thoughtful way. That’s where the Client Strategist comes into play. You should be a natural at establishing rapport, asking questions, and building meaningful relationships to the benefit of both our customers and ProfitWell.

Systems Administrator

Wellframe
Greater Boston Area
4 days ago
+16
This role is responsible for the configuration, implementation, and maintenance of leading edge technologies managed by the Information Technology organization. This person will focus on the administration of the corporate infrastructure including hosted software services, workstations, network equipment, and software applications. The Systems Administrator will assess and identify innovative solutions and champion recommendations, while also being responsible for day-to-day administration. There will be a focus on centralized management, automation, and scripting. Security and integrity are key traits for this role. 

Client Services Manager

Interactions
Greater Boston Area
4 days ago
+14
Act as primary application contact for client and establish strong partnership with stakeholders within client organization. Ensure that client application issues are dealt with an efficient manner; inform management staff of any problems that may arise. Manage adherence to client and internal application business case metrics and profitability. Manage intake of client requests related to application revisions, extensions, and improvements. Develop and drive client application roadmap for continuous improvement, as well as short & long-range application enhancements. Facilitate continuous improvement activities for clients including regular call reviews, data coordination, analysis and presentation to clients. Work closely with the design and application development teams to keep abreast of application changes to identify potential issues and/or opportunities within or related to the client.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,484
Min: $43K
Max: $130K
Business Analyst $73,038
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,111
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+41
Automotive, Consumer Web
+42
Big Data, Marketing Tech
+7
Marketing Tech, Sales

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