Entry Level Best Operations Jobs in Boston | Built In Boston

Entry Level Operations Jobs in Boston

30

Application Support Engineer

CloudHealth by VMware
Greater Boston Area
9 hours ago
+23
The Business Operations team is responsible for supporting the CloudHealth Revenue team to deliver best-in-class BI, Data, and Analytic services to the business unit. The Team handles the day to day business operations including planning, performance reporting, process and policy standardization, people programs and communications. A successful candidate will have excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in a team environment. The Application Support Engineer will have a strong technical understanding of technology, including the various business process, systems and functional areas being supported.

Strategy & Operation Senior Program Manager

Toast
Greater Boston Area
1 day ago
+45
Our Operations & Strategy team is looking to add a CS Support Ops Senior Program Manager to drive strategic objectives and oversee multiple projects and activities. The ideal candidate will act as an investment Chief of Staff for our Support leaders. In this role you will use data to drive technology investment and operational best practices setting up our Support org for continued success and differentiation. Specifically you will - organize, promote, build cases and implement and measure effective programmatic initiatives. He or she should be highly analytical and focused with keen insight into human behavior and motivational forces. This job involves both short- and long-term programs that inspire and educate our customers and internal Toasters.

Salesforce Administrator

Relationship Manager, Toast Payments

Revenue Operations Representative

Restaurant Success Analyst

Workplace Experience Coordinator

Post-Live Services Coordinator

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Regional Dispatcher - Northeast

Getaround
Greater Boston Area
2 days ago
What you’ll be doing: Dispatching and monitoring our Field Specialists on a day-to-day basis using real time data across multiple markets Working with the fleet team to analyze and prioritize daily operational goals and timelines Prioritize daily activities based on emergencies during shift Communicate with our Field Specialists using our dispatch tools Schedule and dispatch Field Specialists to service vehicles at certified vendors according to customer requests, specifications, or needs, using our dispatch tools Working with the Customer Happiness Management team to dispatch and handle real-time incidents Provide critical feedback and support to maximize operational efficiency.

Senior IT Security Analyst

LogicManager
Greater Boston Area
2 days ago
+17
We are currently seeking a candidate experienced in Service Organization Controls (“SOC”) and other IT Auditing practices. This role will become an expert in understanding the operational and security policies, procedures, and processes that need to be in place for organizations to achieve consistent compliance and security assurance. Duties of the IT Security Analyst include assisting with security monitoring and content development, developing and managing various security-related databases, assisting in security due-diligence reviews of LogicManager vendors, and creating recommendations.

Support Genius - Weekend Shift

LevelUp
Greater Boston Area
2 days ago
+17
Each Support Genius serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team.

Support Genius - Daytime (Bilingual)

Executive Assistant

Genio de Soporte - Horario Extendido

Support Genius - Overnight (Bilingual)

Support Genius - Weekend Shift (Bilingual)

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Support Analyst

CrunchTime!
Greater Boston Area
2 days ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Customer Success Manager

Klaviyo
Greater Boston Area
3 days ago
Customer Success Managers (CSMs) at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a CSM who is passionate about providing the best experience to customers who are scaling their businesses with Klaviyo.

Product Expert

Technical Trainer

Markforged
Watertown
3 days ago
+25
Perform Technical Training classes at our Watertown Headquarters on composite printer systems. Travel to remote locations several times a year including international travel to perform supplementary trainings. Maintain and Update Training Materials for classes. Develop an updated more advanced version of the course. Work with an eLearning Instructional Designer on creating an updated Online Introductory class to augment the live curriculum. Assist with Documentation and Video training materials as needed. Keep up to date on product developments in order to keep training curricula relevant. 25% Travel depending on Training schedule.

Logistics Coordinator

Desktop Support Engineer

Devoted Health
Waltham
3 days ago
+19
Our Support Engineers dig into nearly every aspect of technical life at Devoted. You’ll make sure our computers and software never stand between Devoted staff and getting the job done. You’ll be front line tech support for problems large and small, will troubleshoot systems, manage accounts and users, keep our member data safe, and deploy new tools. You’ll grow in this role, and will have time to learn on your own and from our senior engineers. You’ll improve the tech lives of all types of users, from health care domain experts to tech-savvy software engineers.

Customer Support Analyst

Kyruus
Greater Boston Area
3 days ago
+15
The Customer Support Analyst is an integral part of the Customer Support team, focused on ensuring the health and success of each client account after they’ve implemented Kyruus products. This individual will work closely with the Account Management, Implementation, and Engineering teams at Kyruus as well as interfacing directly with our clients. This is an exciting opportunity for professionals who are interested in applying their customer service, project management, and technical expertise on a daily basis. You will gain unique exposure to leading healthcare organizations while working closely with our account teams to support our customers’ strategic objectives.

Customer Success Representative

Tive Inc.
Cambridge
3 days ago
As a Customer Success Representative (CSR), your number one focus will be to ensure that our customers have a fantastic experience with Tive. You will proactively engage with customers and respond to customer inquiries over chat, phone, and e-mail, as well as working with our sales and technical support teams to improve internal processes and contribute ideas for product improvements. The role offers a great opportunity to work in a collaborative, fast-paced environment, get exposure to all aspects of the business, and rapidly advance your career.

Customer Success Partner Specialist

CarGurus
Greater Boston Area
3 days ago
+24
The Customer Success Partner Specialist will work alongside the account managers, marketing, and support teams as an additional resource to help existing CarGurus dealer clients see their greatest results from our partnership. The ideal candidate will be able to identify opportunities for engagement; be flexible and dynamic on how to best support clients; and have a passion for helping clients learn the tools and techniques to help deliver even better value from their CarGurus relationship. 

Customer Success Partner Programs Associate/Specialist

Manager of Dealer Relations

Dealer Relations Account Specialist

Talent Acquisition Coordinator

FareHarbor
Greater Boston Area
4 days ago
Talent Acquisition Coordinator - (Needham, MA) Role description: The Talent Acquisition Coordinator will be responsible for reviewing, screening, and communicating with FareHarbor applicants in a timely manner. This position will support our Needham, MA office and satellite office recruiting needs.  When recruiting is not active, this position will be responsible for supporting managers with administrative duties.  Responsibilities: Gain a

Junior Salesforce Administrator

Formlabs
Somerville
4 days ago
+16
The right person for this opportunity is interested in growing their career in Salesforce either as an administrator or developer, and is excited to help improve our systems and how we do business. To that end, you are motivated to understand complex problems ranging over multiple teams, bringing forward solutions, and accomplishing those projects. If you are excited to sit at the intersection of our Systems, Sales, Service, Channel, Web, and Marketing teams and know every detail of managing our CRM, we want you as our Salesforce Administrator.

Part-time Customer Service Ninja

ezCater
Greater Boston Area
5 days ago
+19
ezCater is the #1 online - and the only nationwide - marketplace for business catering in the United States – a $23.9 billion market. Our 3.6M+ on-time ratings and reviews, our 60K+ caterers and restaurants, and our 5-star customer service make it superbly easy for business people to find and order great food for their meetings. We’re backed by Insight Venture Partners, Iconiq Capital, and Wellington Management, we’re on a path to $1B in 2019 and

Director of Customer Value Optimization

SimpliSafe
Greater Boston Area
6 days ago
+33
Simplisafe is looking to hire a Director of Customer Value Optimization as we scale our Operations team. In this role, you will develop hypotheses from customer research and customer data analysis to improve portfolio value. This role will report to our VP of Operations with potential to develop its own team to elevate the importance of Portfolio Marketing as Simplisafe continues to grow. The Director of Customer Value Optimization will play a crucial role in articulating and defending our value proposition to our customer portfolio and prospects.

Operations Associate

Customer Success Manager

MineralTree
Cambridge
1 week ago
+23
MineralTree’s Customer Success Manager will be responsible for owning the overall customer relationship with assigned accounts. In this exciting role, your mission is to ensure high customer satisfaction, advocacy, and retention. You will be an expert on our product and partner with our customers.  Internally, you will represent the “voice of the customer” across the organization ensuring that we continue to meet and exceed the needs of our clients.

Account Management Coordinator

Acquia
Greater Boston Area
1 week ago
+20
The Account Management Coordinator will be responsible for supporting the global Account Management team, and will be pivotal in helping to deliver success for our customers. This role will work directly with our Account Managers, Technical Account Managers, Support, Operations, Legal and Finance teams. This is a tremendous opportunity for an ambitious individual with the desire to enter the world of Account Management & Sales.

Customer Support Manager

ASICS Digital
Greater Boston Area
1 week ago
+21
Mentor/teach any new employees & current staff. Spearhead training of new employees. Maintain an up-to-date bug list & known issue section. Communicate with our user base across all channels, such as social media, email, technical writings, etc... Maintain an up-to-date Help Center to enable our users with the tools they need to succeed. Work with the QA & Product teams to identify and triage bugs & user pain points. Coordinate with QA & Product teams to ensure customer needs are represented in product decisions. Work directly with engineers when necessary to troubleshoot bugs. Organize & categorize tickets into bugs/known issues. Reproduce & verify any customer complaints.

Sales & Fulfillment Associate

Percy
Greater Boston Area
1 week ago
In this role, you will: Assist with everything needed to make a fantastic match between job-seeker and job, to the lasting benefit of both clients and candidates Provide a “wow” level of service to entry-level job-seekers accustomed to being ignored or shunted aside Partake in daily strategy meetings Assist with various projects Widen your skills and expand your responsibilities as you become more comfortable with our processes

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $44,500
Min: $36K
Max: $83K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Office Manager $52,682
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $65,083
Min: $31K
Max: $91K
Marketing Operations Manager $71,000
Min: $48K
Max: $90K
Client Success Manager $71,848
Min: $45K
Max: $130K
Business Analyst $73,208
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $88,952
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $132,457
Min: $48K
Max: $200K
Director of Customer Success $142,333
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,476
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Automotive, Consumer Web
Productivity, Software
+19
Healthtech, Software
+20
Cloud, Software

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