Operations Jobs in Greater Boston Area | Built In Boston

Operations Jobs in Greater Boston Area

117

Executive Assistant

DraftKings
Greater Boston Area
2 hours ago
+24
We are seeking an experienced Executive Assistant needed to support DraftKings’ Chief Executive Officer. Duties include, but are not limited to, complex scheduling and project management. Ideally, you thrive working in a fast-paced, results-driven environment while balancing multiple priorities. You also exercise impeccable judgment in a variety of situations, handling confidential matters with the utmost discretion.

Head of Consultant Relations

MassMutual
Greater Boston Area
6 hours ago
+13
Define enterprise capability strategy and multi-year roadmap to leverage existing consultant relationships to support corporate strategic objectives, customer needs, and industry trends to retain clients and influence sales. Identify any gaps or opportunities for improvement and work with business owners to develop tangible action plans for improvement and penetration of consultant community. Based upon voice of the customer data (market competitive data) identify desired gains, and work with business owners to develop tangible actions. Meet regularly to re-assess market conditions and identify trends and potential risks or threats to our competitive positioning. Recommend adjustments to leadership as required. Continually reassert our competitive advantage and position within industry periodicals prevalent within the market.

Client Engagement Manager

Head of Strategic and Competitive Risk

Executive Liasion

Associate Service Desk Engineer

ezCater
Greater Boston Area
6 hours ago
+30
We are looking for a customer-focused, hands-on Service Desk Engineer, for our Boston office, to join our talented Corporate IT team. You will help support a growing diverse team of marketing, sales, support, and engineering specialists. Serving as the initial point of contact for all technical inquiries, you will gather and analyze information about the user's issue to answer basic questions to determine the best way to resolve their problem.

Director of Customer Service Insights and Metrics

Enterprise Support Specialist - Daytime Shift (Bil…

Grubhub
Greater Boston Area
7 hours ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Weekend Shift

Enterprise Support Specialist - Daytime

Enterprise Support Team Lead

Enterprise Support Specialist - Weekend Shift (Bilingual)

Service Desk Lead

Load 3 more jobs7 jobs at Grubhub

Technical Support Engineer

Everbridge
Greater Boston Area
7 hours ago
+43
We are looking for an experienced Senior Technical Support Engineer to join our Customer Support department. This position will work with our customers to provide technical product support for enterprise products in a SaaS environment. The ideal candidate is self-motivated, friendly, out-going, and has a passion for technology and going above and beyond to make our customers successful.  This candidate must be able to work independently and as a team player.

Executive Assistant Contractor

Customer Success Enablement Manager

Customer Success Manager

Kyruus
Greater Boston Area
13 hours ago
+15
 

Office Manager

DataRobot
Greater Boston Area
13 hours ago
We are looking for a sharp, energetic office manager who enjoys working in a constantly changing environment at a hyper growth start up. If you like to tame chaos while remaining calm and flexible in the face of ever-changing priorities and needs, then this is the role for you. Our ideal candidate lives to help people, is always challenging themselves to do more, is extremely organized with an amazing attention to detail, is result-oriented and

Executive Assistant

Life Sciences General Manager

Manufacturing General Manager

Telecommunications General Manager

Transportation General Manager

IT Operations/DevOps Engineer

AI Success Director

Load 4 more jobs8 jobs at DataRobot

Senior Director, Organizational Success

Toast
Greater Boston Area
14 hours ago
+45
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding

Customer Support Team Lead

Sales Enablement Manager, Systems & Tools

Post-Live Services Coordinator

Executive Assistant

Strategy & Operation Senior Program Manager

Restaurant Success Manager

Director, Corporate Development & Strategy

Load 4 more jobs8 jobs at Toast

Director, Canada Business Operations

CarGurus
Greater Boston Area
14 hours ago
+41
Meet CarGurus—the #1 visited online car shopping website in the US. At CarGurus, we’re building the world’s most trusted and transparent automotive marketplace where it’s easy to find great deals from top-rated dealers.  Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology,

Senior Associate, International Business Operations

Manager of Customer Success, Support

Manager of Dealer Relations

International Business Operations Manager

Manager, Build/Delivery

NetSuite Administrator

Engineering Support Specialist

Load 4 more jobs8 jobs at CarGurus

Administrative Assistant II

Peapod Digital Labs
Greater Boston Area
15 hours ago
+17
General office management. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function.

Partner Support Manager

Fuze
Greater Boston Area
23 hours ago
+29
The new Partner Support Program at Fuze is designed to work with our Channel Partners who are supporting their customers whom they actively resell Fuze products to. The mission of this role represents a unique opportunity to contribute to the growth of our Partner Community and drive customer satisfaction through enablement. As the Manager of this new team, you will help build the roles and responsibilities of this team within the framework of Fuze’s Channel Partner Program. You will work closely with your peers across Fuze to ensure high customer satisfaction and success of our channel partners.

Student Success Manager

Ready4
Greater Boston Area
1 day ago
This role is perfect for a detail-obsessed and creative self-starter. You should relish the opportunity to develop and execute partner-specific marketing initiatives. You’ll know your partnership agreements outside and in, and stay abreast of SimpliSafe’s marketing initiatives to uncover opportunities to enhance performance. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several projects at the same time. You will vigorously measure, analyze and report program results to ensure that both SimpliSafe's and your partners' goals are always exceeded

Director, Pricing & Monetization

Flywire
Greater Boston Area
1 day ago
+26
Optimize existing pricing structure to drive group KPIs using competitor data, customer feedback, and running thoughtful tests. Execute new pricing tools/strategies in collaboration with product team to increase customer conversion, retention and revenue. Become an expert with respect to pricing and cost related matters for the entire organization. Track competitive landscape globally and ensure Flywire’s offering continues to be attractive for customers from a pricing perspective. Execute strategies to reduce risk associated with movements in FX market. Optimize existing FX risk management processes to reduce risk and improve KPIs. Manage external partnerships with FX vendors. Work in close collaboration with other key members of Global Payments team to ensure success of Pricing & FX function.

Manager, Solution Services

Smartsheet
Greater Boston Area
1 day ago
Smartsheet is looking for a proven leader to help build, operate, and scale our Solution Services team in Boston. The right candidate is an experienced manager with a proven ability to create strong implementation programs to drive the customer adoption lifecycle for both large and small organizations, at scale. As Manager, Solution Services, you will build and oversee a team of Solution Implementation Managers. You will be responsible for the

Solution Implementation Manager

Smartsheet
Greater Boston Area
1 day ago
As a Customer Implementation Specialist, you will work closely with the Sales, Customer Success, Training and Consulting teams to ensure the plan for launch is successful and deployed within the first 2 months of engagement with Smartsheet. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose trainings, launch...

SmartSense Technical Analyst

SmartSense by Digi
Greater Boston Area
1 day ago
+36
· Respond to help desk services requests. · Create, assign and/or complete helpdesk work tickets. · Install hardware and software applications. · Administrate printer/copier/fax. · Troubleshoot workstation/network issues using basic Windows, Apple, and networking tools. · Participate in an on call rotation. · Utilize multiple tools and application to accomplish daily tasks. · Work as point person with vendors as related to break fix issues. · Other duties & projects as assigned by Manager.

Customer Success Manager

LeanIX, Inc.
Greater Boston Area
1 day ago
+16
We are looking for a customer-oriented and ambitious team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to renewal. The tasks range from data-driven analysis and execution to change management projects.

Manager of Customer Operations

Klaviyo
Greater Boston Area
1 day ago
+42
The Mission of the Director of Customer Operations will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Director of Customer Success and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

Product Expert

Onboarding Specialist

Director of Support

Customer Support, Manager

Load 1 more jobs5 jobs at Klaviyo

Sr. Manager, End User Support

Agero
Greater Boston Area
2 days ago
+14
This position will lead a technology team that is front facing in support of the organization’s key initiatives. Supports the end user community of the organization by administering an evolving catalog of user service platforms. This individual will combine superior customer service with technical leadership in areas such as mailbox support, user maintenance, cloud technologies, and end user device configurations. 

Solutions Consultant

Smartsheet
Greater Boston Area
2 days ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,717
Min: $36K
Max: $83K
Office Manager $52,276
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $61,984
Min: $40K
Max: $109K
Operations Associate $65,105
Min: $39K
Max: $135K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $71,757
Min: $43K
Max: $130K
Business Analyst $72,627
Min: $43K
Max: $114K
Business Intelligence Analyst $74,889
Min: $61K
Max: $110K
Marketing Operations Manager $76,909
Min: $48K
Max: $110K
Operations Manager $88,240
Min: $39K
Max: $148K
Senior Business Analyst $90,074
Min: $60K
Max: $135K
Sales Operations Manager $105,700
Min: $76K
Max: $160K
Director of Operations $131,211
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+16
3D Printing, Hardware
+29
Productivity, Software
+7
Marketing Tech, Sales

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