Boston Tech Jobs and Startup Jobs

1

Support Coordinator

Unity Technologies
Greater Boston Area
5 days ago
+55
Internal liaison between support engineers and other teams, to ensure that support tickets are correctly prioritized and handled efficiently. External liaison with customers, ensuring they are kept up to date regarding ticket status. Managing active tickets per customer, and changing status/priority where required. Tracking, chasing and reporting progress of bug reports from support customers. Maintaining the customer list, welcoming new customers and managing renewals and expiring accounts. Act as Project Manager for Engine support, helping deliver internal projects. Reporting on all areas of Engine Support, including team performance and analysis of customer activity.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $49,027
Min: $36K
Max: $110K
Office Manager $54,145
Min: $37K
Max: $87K
Customer Support Manager $59,000
Min: $42K
Max: $95K
Sales Operations Analyst $59,536
Min: $45K
Max: $79K
Technical Support $63,177
Min: $40K
Max: $109K
Operations Associate $64,905
Min: $39K
Max: $135K
Desktop Support $68,821
Min: $31K
Max: $93K
Business Analyst $73,203
Min: $43K
Max: $114K
Client Success Manager $73,403
Min: $43K
Max: $130K
Marketing Operations Manager $83,000
Min: $48K
Max: $150K
Business Intelligence Analyst $87,045
Min: $61K
Max: $140K
Operations Manager $87,283
Min: $39K
Max: $148K
Senior Business Analyst $91,220
Min: $60K
Max: $135K
Sales Operations Manager $103,308
Min: $76K
Max: $160K
Director of Operations $132,814
Min: $48K
Max: $200K
Director of Customer Success $139,500
Min: $75K
Max: $190K
Vice President of Operations $158,375
Min: $125K
Max: $210K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,840
Min: $95K
Max: $340K

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