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Boston Tech Jobs and Startup Jobs

2

Head of Trust & Safety

CozyKin
Greater Boston Area
6 days ago
+22
As our first Director of Trust & Safety, you will play a critical role in developing policies and processes to build and maintain trust on the CozyKin platform. You will partner with key stakeholders across Legal, Customer Experience, Marketing, Product, and Engineering to ensure quality care for our children, and safe interactions for our families and nannies. You will have the opportunity to build out and manage a team as we continue to expand throughout the US.

Care Management Lead

CozyKin
Greater Boston Area
6 days ago
+22
- Develop and maintain a positive, professional relationship with nannies. - Coordinate with families and care recruitment to facilitate successful nanny placement. - Manage nanny performance with quarterly reviews and performance improvement plans when needed. - Assess high performers for promotion. - Promptly coordinate backup care in response to call-outs and other issues. - Respond effectively to care emergencies; always calm, collected, and two steps ahead. - Effectively communicate with families to resolve issues. - Work to resolve conflict in any area of care operations amicably and in the best interest of the children.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,875
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Business Analyst $73,038
Min: $43K
Max: $114K
Client Success Manager $73,931
Min: $45K
Max: $130K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,875
Min: $48K
Max: $110K
Operations Manager $89,779
Min: $39K
Max: $148K
Senior Business Analyst $91,847
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,184
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $195,273
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+19
Healthtech, Software
+24
Security, Software
Productivity, Software
+41
Automotive, Consumer Web

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