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Boston Tech Jobs and Startup Jobs

6

Client Services Manager

Interactions
Greater Boston Area
1 day ago
+14
Act as primary application contact for client and establish strong partnership with stakeholders within client organization. Ensure that client application issues are dealt with an efficient manner; inform management staff of any problems that may arise. Manage adherence to client and internal application business case metrics and profitability. Manage intake of client requests related to application revisions, extensions, and improvements. Develop and drive client application roadmap for continuous improvement, as well as short & long-range application enhancements. Facilitate continuous improvement activities for clients including regular call reviews, data coordination, analysis and presentation to clients.

Events Specialist

Interactions
Greater Boston Area
6 days ago
+14
The Event Specialist is responsible for assisting with the management of all trade shows and other marketing events that support thought leadership, demand generation and other sales and marketing goals. You’ll leverage your excellent organization, communication and project management skills, along with your enthusiasm and customer service mindset to assist the Sr. Events Manager with the planning and execution of various events globally.

Senior Technical Support Engineer

Interactions
Greater Boston Area
1 week ago
+14
To support our continued growth, Interactions is hiring a Sr. Tech Support Engineer to join our Response Center team.   You will work alongside other members of the Response Center team and report directly to the Director of Support Services.  Drawing on your deep technical expertise, your main task will be to resolve service outages and build automated responses for recurrence prevention.  To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical resources.

Account Management Director

Interactions
Greater Boston Area
1 week ago
+14
Management of Customer Success with Interactions Solutions including Client Performance. Management and Business Case Achievement. Revenue and Transaction Forecasting and Forecast Realization. Account Planning inclusive of roadmap for business case, product adoption, and account penetration. Customer relationship development. Business development execution and support. Proactively identify, forecast, and drive to closure opportunities for upsell and product expansion in assigned accounts.

Technical Support Engineer

Attivio
Cambridge
1 week ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

Executive Assistant

Kensho Technologies
Greater Boston Area
1 week ago
+24
Handle communications with executive leadership team including scheduling meetings, events, emails, and calls in a timely manner. Manage the scheduling and expensing of travel and accommodation. Prepare presentations, reports, data and research for upcoming meetings/events. Help deliver on company goals and objectives. Assist with HR-related functions around recruiting, people operations, or communication of information to employees. Maintain company organization charts and the employee directory. Maintain human resource information system records and assist with reporting. Be comfortable performing clerical duties. Assist with new employee onboarding as needed. Assist with event planning for key company events, internally and externally.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $44,500
Min: $36K
Max: $83K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Office Manager $52,682
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $65,083
Min: $31K
Max: $91K
Marketing Operations Manager $71,000
Min: $48K
Max: $90K
Client Success Manager $72,167
Min: $45K
Max: $130K
Business Analyst $73,208
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $88,952
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $132,457
Min: $48K
Max: $200K
Director of Customer Success $142,333
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $195,273
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Automotive, Consumer Web
Productivity, Software
+19
Healthtech, Software
+20
Cloud, Software

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