Boston Startup Jobs & Tech Jobs—Find Startups Hiring | Built In Boston

Boston Tech Jobs and Startup Jobs

9

Business Operations Manager - Technical Services

Carbon Black
Greater Boston Area
1 day ago
+52
Reporting to VP Senior Director of Global Revenue Operations, this role will be the Business Operations Manager for the Technical Services Operations partnering closely with the SVP of Technical Services and the Technical Services leadership team (TSO includes Sales Engineers, Partner Technical Enablement, and Professional Services). In this critical role, the Business Operations Manager will have responsibility for the management cadence of the Service Operations team, business reviews and reporting, planning processes, and lead critical improvement and operational initiatives of behalf of the TSO leadership. This role will support North America, EMEA, and APJ.

Renewal Specialist

Program and Operations Manager - Customer Support

Frontline Technical Support Engineer

Senior Network Engineer

Federal Operations Director

Principal Information Security Engineer / Analyst

Load 3 more jobs7 jobs at Carbon Black

System Administrator

LeanIX, Inc.
Greater Boston Area
1 day ago
+16
We are looking for a highly-skilled system administrator to serve as the contact person for all matters concerning our internal IT. It will be your responsibility to ensure that our IT infrastructure is running smoothly. You will keep our company Macbooks up and running while sharing your skills and expertise with all colleagues. You will also be responsible for continuing work on process automation that allows us to grow faster and make things

Customer Support

LeanIX, Inc.
Greater Boston Area
6 days ago
+16
Provide initial response, operational assistance, and development of software workarounds and/or resolutions. Deliver solutions to both technical and non-technical end users while also supporting a wide range of technologies. Coordinate customer support cases including interaction with other internal groups such as Engineering, Sales and Customer Success. Bring in the customer's voice to develop our product. Participate in root cause analysis and resolution of reported problems. Work closely with the Customer Success Manager (CSM) to maintain visibility and provide consistency to the customer. Ensure all issues are systematically tracked, escalated and communicated. Share resolutions internally, and with customers via the product documentation. Contribution to product documentation enhancement. Proactively communicate with customers and team members regarding status of customer inquiries or problems. Working with a state-of-the-art Customer Support tool.

Senior Account Executive

GreatHorn
Waltham
6 days ago
+38
We’re looking for an experienced results-driven sales professional with strong cyber security experience, preferably in SaaS, who wants to be part of a high-growth, fast-paced company. As a Senior Account Executive, you will work closely with the founding team on business, sales, and customer relationship development. This is a great opportunity to make waves and be part of building a high-performance sales team, working with cutting edge

Executive Assistant Contractor

Everbridge
Greater Boston Area
1 week ago
+43
Anticipate and provide a broad range of confidential administrative support services to the team. On a daily basis, activities include proactively overseeing, coordinating, administering, and maintaining schedules, calendar of appointments, meetings, events, and travel arrangements. Assist in preparing meeting agendas, attend meetings to document important topics, and assist with designated Action Items. Provide all preparatory materials for appointments and meetings as well as event planning. Assist in the preparation and emailing of outgoing correspondence, as well as the production of reports and PowerPoint presentations. Maintain an accurate electronic filing system for critical information. Complete and file expense reports as required. Maintain confidentiality on all matters and exercise discretion and sound judgment at all times.

Technical Support Engineer

Customer Success Enablement Manager

Customer Success Strategist

ambi, Inc.
Greater Boston Area
1 week ago
The Opportunity:  We’re looking for a Customer Success Strategist to help us shape the future of education.  As Customer Success Strategist, you will serve as industry, pedagogical, administrative, technical, and functional expert for all of ambi’s products and solutions in the Higher Education  presales prospects and client base. You will be involved with every stage of the client lifecycle.  Specifically, you will have a clear

Senior Client Success Consultant

Mirakl
Somerville
1 week ago
+22
Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are: The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations A global company, headquartered in Paris, with 200+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and São Paulo A rapidly growing organization

SmartSense Technical Analyst

SmartSense by Digi
Greater Boston Area
1 week ago
+36
· Respond to help desk services requests. · Create, assign and/or complete helpdesk work tickets. · Install hardware and software applications. · Administrate printer/copier/fax. · Troubleshoot workstation/network issues using basic Windows, Apple, and networking tools. · Participate in an on call rotation. · Utilize multiple tools and application to accomplish daily tasks. · Work as point person with vendors as related to break fix issues. · Other duties & projects as assigned by Manager.

Customer Success Manager

LeanIX, Inc.
Greater Boston Area
1 week ago
+16
We are looking for a customer-oriented and ambitious team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to renewal. The tasks range from data-driven analysis and execution to change management projects.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,717
Min: $36K
Max: $83K
Office Manager $52,607
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $61,984
Min: $40K
Max: $109K
Operations Associate $65,105
Min: $39K
Max: $135K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $72,103
Min: $43K
Max: $130K
Business Analyst $72,627
Min: $43K
Max: $114K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Business Intelligence Analyst $74,889
Min: $61K
Max: $110K
Operations Manager $88,240
Min: $39K
Max: $148K
Senior Business Analyst $90,074
Min: $60K
Max: $135K
Sales Operations Manager $105,700
Min: $76K
Max: $160K
Director of Operations $131,211
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+16
3D Printing, Hardware
+29
Productivity, Software

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds