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Member Service Guide

Devoted Health
1 day ago
A bit about us:  We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being.  That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new

Desktop Support Engineer

Manager, Clinical Guide Team

Registered Nurse, Clinical Guide ~ Bilingual English / Spanish

Appeals & Grievances Specialist

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Senior Vice President, Professional Services (Life…

SHYFT Analytics
Greater Boston Area
2 days ago
The SVP/VP of Professional Services is responsible for setting vision, direction and driving execution for the team responsible for customer solution delivery. In this role you will lead the delivery of high quality, expert services including program and project management, product implementations and best practices, ongoing subscription and solution support and guidance for commercial and clinical effectiveness through SHYFT software. This role is 60% customer care and 40% internal operations focused. Having the ability to build a highly engaged, best-in-class team through recruiting and retention, training and development and motivation and collaboration is a vital component to success in this role.

Customer Support Analyst

Greater Boston Area
3 days ago
The Customer Support Analyst is an integral part of the Customer Support team, focused on ensuring the health and success of each client account after they’ve implemented Kyruus products. This individual will work closely with the Account Management, Implementation, and Engineering teams at Kyruus as well as interfacing directly with our clients. This is an exciting opportunity for professionals who are interested in applying their customer service, project management, and technical expertise on a daily basis. You will gain unique exposure to leading healthcare organizations while working closely with our account teams to support our customers’ strategic objectives.

Executive Assistant + Team Support

6 days ago
Working closely with our CEO and Senior Leaders, the Executive Assistant will serve a critical support role with dynamic teams at MedTouch. Your proactive support style and impeccable attention to detail will enable our leaders to maximize time and accomplish more. As a master of initial impressions, you’ll thrive in engaging visitors and keeping the office in tip-top shape. Your ability to simultaneously juggle several requests will set you up for success and enable many others to put their best foot forward. This role necessitates incredible perspective, optimism, and flexibility – assuming a posture of, “nothing is above or beneath me”.

Office Manager

Greater Boston Area
6 days ago
Wellframe believes that all people should get the care they need, when and where they need it. We help healthcare organizations support every aspect of health beyond the four walls of care delivery, by providing care transformation services, a patented engagement platform, clinical programs that support the clinical and social determinants of health, and rigorous measurement. Wellframe translates evidence-based, peer-reviewed guidelines and

Director, Client Strategy & Operations, Health…

Greater Boston Area
1 week ago
The Director is responsible for strategic account management of health plan accounts and will have primary accountability for setting the strategic direction, performance targets, and overall success of the account. The Director will navigate clients through change management and tech-enabled transformation of member-facing services to meet client goals, improve the member outcomes, and enhance effectiveness of member-facing services. This individual will evaluate and communicate client performance relative to mutually defined goals and success measures. The Director will identify opportunities to expand the breadth and depth of our solution offerings within those accounts and share information relative to account performance and market insights to impact product, clinical, and service developments. The Director will excel in relationship-building, strategic thinking, written and verbal communication, problem solving, and navigating complex situations.

Executive Assistant

SHYFT Analytics
Greater Boston Area
1 week ago
SHYFT is seeking a skilled Admin Professional who will be responsible for performing administrative duties of advanced degrees of complexity for the assigned Executive. This individual will have customary responsibilities such as managing correspondence which is often of a confidential nature, preparing research, screening incoming phone calls and mail, communication on behalf of the Executive, and acting as the "gatekeeper;" as well as handling more complicated special projects such as coordination of complex meetings.

Cloud Engineer

SHYFT Analytics
Greater Boston Area
1 week ago
The Systems Administrator is responsible for the design, implementation, operation, deployment, maintenance and troubleshooting of our cloud based infrastructure services and systems - with a strong focus on automation. The Systems Administrator will deploy, monitor, and troubleshoot infrastructure components in SHYFT Analytics’ production, cloud based hosting environment and develop/maintain services for infrastructure management. A Systems Administrator is expected to provide deep technical expertise and will be a key player in driving change in how product is provisioned, maintained and monitored to be resilient and stable enabling SHYFT Analytics to meet its SLA’s with customers. The Systems Administratoris responsible for maintenance and troubleshooting of live production systems in the event of outage, performance, or functionality issue. The Systems Administrator will have hands-on skills in hybrid clouds. This position promotes sharing information with others in changing skillsets and thought processes.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $44,500
Min: $36K
Max: $83K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Office Manager $52,682
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $65,083
Min: $31K
Max: $91K
Marketing Operations Manager $71,000
Min: $48K
Max: $90K
Client Success Manager $71,848
Min: $45K
Max: $130K
Business Analyst $73,208
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $88,952
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $132,457
Min: $48K
Max: $200K
Director of Customer Success $142,333
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,476
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

Automotive, Consumer Web
Productivity, Software
Healthtech, Software
Cloud, Software

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