Boston Tech Jobs and Startup Jobs


Senior Storage Engineer (home office / remote / wo…

Humana Studio_h
Greater Boston Area
2 hours ago
The Senior Storage Engineer architects and engineers clustered UNIX servers using industry standard tools. Designs and integrates storage and server networks using Ethernet/TCP/IP and one or more Fiber Channel standards. Creates and implements performance standards for storage solutions and clustered systems. Plans and develops engineering to support implementation of storage software and hardware upgrades. Analyzes, tests, and develops release procedures for software upgrades in both storage and cluster environments. Develops and maintains organizational policies and procedures relating to storage management and clustering technologies. Provides technical support to Operations system administrators. Ensures adherence to organization security standards by vendors in hardware and software implementations. Designs, implements, and supports organizational projects by assessments of business needs. Recommends acquisition of appropriate software/hardware. Provides third-tier support for the operations environment as required in both storage management and high availability solutions. Works with other organization departments to facilitate the ongoing development, testing, and deployment of systems and upgrades to existing systems. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Senior Cloud IAM Engineer

Senior Network Engineer

Manager, Telecomm/Voice Engineering(remote virtual home office eligible)

Senior Security Contemporary Capability Leader ( Work at Home Eligible )

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Director, Network Engineering

Load 5 more jobs9 jobs at Humana Studio_h

Head of Internal Sustainability

Greater Boston Area
15 hours ago
The role of the Head of Internal Sustainability will be responsible for driving the strategy and execution of Indigo’s internal/corporate sustainability efforts. The most urgent initial focus will be around understanding Indigo’s carbon footprint and creating a plan to move Indigo to being carbon positive. Beyond that project, this person will also be responsible for creating a broader sustainability strategy and building the culture within Indigo to focus collectively on sustainability for decisions both at the corporate level and so that every employee at Indigo understands our values and mission around sustainability and how that affects our business and cultural decisions.

Head of Grain Quality

Manager, GeoInnovation

Head of Marketplace, Canada

Associate Manager, Geoinnovation FDS

Associate Manager, GeoInnovation

Sustainability Manager, Facilities

Director, Carbon Strategy

Junior Hedging Specialist

Sr. Manager – IT Architecture & Integration

Manager, Systems Innovation

General Manager, Carbon Consumer Platform

Director, Systems Innovation

Director of Global Strategy, Microbial Innovation

Director, Global Real Estate and Facilities

Associate Manager, Future of Work

Load 10 more jobs16 jobs at Indigo

Sr. Support Business Analyst

Greater Boston Area
16 hours ago
Support leadership team. This role will play an integral part in the CS operations function focusing on operational reporting, financial modeling and forecasting, management reporting, financial analytics and business improvement initiatives. The right candidate for this role will demonstrate strong collaboration skills, financial aptitude, excellent business intuition, and the capability to work at multiple levels, while still focusing on the day-to-day operational details. We are looking for a highly motivated, energetic candidate who will care about our customer’s success and have fun doing it!

IT Help Desk Analyst

Bilingual Restaurant Success Manager - Inside

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Sr Manager, Strategic Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Customer Configuration Analyst - Boston, MA

Travel Manager

Business Systems Manager

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Director, Enterprise Systems Architect

Director of Business Systems

ServiceNow Administrator

Director, Corporate Development & Strategy

Director of Restaurant Success

Regional Manager, Restaurant Success (Inside)

Senior Director Enablement CS

Load 10 more jobs22 jobs at Toast

Manager, Workforce Management

Greater Boston Area
16 hours ago
This Manager of Workforce Management position will be an integral part of the Customer Service Team. The Manager of Workforce Management will work closely with the management team to monitor, report and strategize on all things related to scheduling, adherence, forecasting, and efficiency on-site and at our outsource partner centers. We are looking for a team player who will work with the other members of Management and Supervisors to help drive, document and measure process, and constantly strive for improvement. This person will have a great head for numbers, be able to pivot and respond to change quickly, as well as communicate needs and recommendations to the director and executive level.

Part-time Customer Service Ninja

Facilities Associate

Customer Service Representative

Clinical Operations Director

Greater Boston Area
3 days ago
You will work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll create a framework for strategically prioritizing legacy and implementation customers for clinical engagement meetings and activities. You’ll coordinate meetings across the customer base for the clinical team to efficiently utilize time to meet with customers. You’ll develop Clinical Dashboard in Salesforce to transparently capture impact, and communicate value and ROI. You’ll maintain Clinical Services shared drive in Google docs, together with the clinical services team creating collateral and continually updated clinical team slide decks.

Customer Success Manager

Greater Boston Area
5 days ago
We are currently seeking an exceptional Customer Success Manager to ensure our clients have a positive experience, from onboarding and throughout their long-term interaction with our company. The right candidate will have a proven track record of developing and maintaining SaaS customer relationships and will focus on servicing IHD customers. This position is full-time in our downtown Boston office (remote candidates not considered).

Senior Enterprise Support Specialist

Greater Boston Area
6 days ago
As a Senior Enterprise Support Specialist you will support the LevelUp platform for end users, merchants, partners, and internal teams. This role will provide the opportunity to own and master specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Senior agents provide first line support, acting as experts and mentors within the team. Senior Enterprise Support Specialists provide escalated support, acting as experts at large.

Solutions Engineer - Reliability

Service Desk Associate I

Enterprise Support Specialist - Night Shift

Director of IT

Greater Boston Area
6 days ago
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

Customer Success Manager

Greater Boston Area
6 days ago
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Technical Support Analyst

Greater Boston Area
6 days ago
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Support Analyst

Greater Boston Area
1 week ago
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

Greater Boston Area
1 week ago
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Client Operations Manager

Greater Boston Area
1 week ago
The Client Operations Manager at Wellframe supports our health plan, provider and partner clients to achieve success during the implementation and throughout the client life cycle. The Client Operations Manager will be the primary point of contact for his or her assigned clients, working within a multidisciplinary, team-based client delivery model. Reporting to the Director of Client Strategy & Operations within the Client Delivery team, the Client Operations Manager will own the program implementation, ongoing day-to-day operations, account management strategy and corresponding relationships for 3-6 client accounts.

Senior Cloud Security Engineer

Abacus Insights
Greater Boston Area
1 month ago
Excited about Cyber Security and have expert knowledge of cybersecurity concepts, risk management, and threat modeling. Energized about working in a Start-up Organization building a cloud-native security program. Desire to work with a talented team that is motivated to move the needle on some of the most pressing challenges in healthcare. Experienced with security frameworks on cloud platforms (AWS, GCP, Azure), and protecting data in a variety of ways including anti-virus, firewalling, intrusion detection, and advanced analytics.

CRM Loyalty Strategy Support Manager I

Peapod Digital Labs
Greater Boston Area
2 months ago
The CRM Loyalty Strategy Support manager will be the main DiPLA contact for the brands to help build, execute and maintain their personalized marketing strategies by providing thought leadership on strategy as well as liaising on execution and analytical support.

Lab Technician

Edge Embossing
Greater Boston Area
2 months ago
We're looking to add a full-time permanent person to join our team to help us keep our customers working towards solving various healthcare issues. Your job responsibilities would include the actual production of plastic parts using our equipment, inspection of those parts to ensure they meet quality standards, packaging those parts to ship to our customers, and lots of other things. You would be an essential part of a diverse team, frequently interacting with coworkers as we work together to perform for our customers.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $46,790
Min: $36K
Max: $83K
Office Manager $53,332
Min: $37K
Max: $87K
Customer Support Manager $59,000
Min: $42K
Max: $95K
Sales Operations Analyst $59,536
Min: $45K
Max: $79K
Technical Support $63,177
Min: $40K
Max: $109K
Operations Associate $64,905
Min: $39K
Max: $135K
Desktop Support $68,821
Min: $31K
Max: $93K
Business Analyst $73,325
Min: $43K
Max: $114K
Client Success Manager $73,403
Min: $43K
Max: $130K
Marketing Operations Manager $76,909
Min: $48K
Max: $110K
Business Intelligence Analyst $81,591
Min: $61K
Max: $140K
Operations Manager $88,663
Min: $39K
Max: $148K
Senior Business Analyst $91,220
Min: $60K
Max: $135K
Sales Operations Manager $103,308
Min: $76K
Max: $160K
Director of Operations $132,814
Min: $48K
Max: $200K
Director of Customer Success $139,500
Min: $75K
Max: $190K
Vice President of Operations $158,375
Min: $125K
Max: $210K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,840
Min: $95K
Max: $340K

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