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Boston Tech Jobs and Startup Jobs

9

CRM Loyalty Strategy Support Manager II

Peapod Digital Labs
Greater Boston Area
18 hours ago
+17
The CRM Loyalty Strategy Support manager will be the main DiPLA contact for the brands to help build, execute and maintain their personalized marketing strategies by providing thought leadership on strategy as well as liaising on execution and analytical support. 

Strategy & Operation Senior Program Manager

Toast
Greater Boston Area
1 day ago
+45
Our Operations & Strategy team is looking to add a CS Support Ops Senior Program Manager to drive strategic objectives and oversee multiple projects and activities. The ideal candidate will act as an investment Chief of Staff for our Support leaders. In this role you will use data to drive technology investment and operational best practices setting up our Support org for continued success and differentiation. Specifically you will - organize, promote, build cases and implement and measure effective programmatic initiatives. He or she should be highly analytical and focused with keen insight into human behavior and motivational forces. This job involves both short- and long-term programs that inspire and educate our customers and internal Toasters.

Salesforce Administrator

Manager, Restaurant Success

Restaurant Success Manager

Director of Customer Success Enablement

Relationship Manager, Toast Payments

Director Real Estate and Workplace Experience

Technical Support Specialist

Revenue Operations Representative

Systems Enablement Manager

Restaurant Success Analyst

Director, Toast Payments

Workplace Experience Coordinator

Post-Live Services Coordinator

Load 10 more jobs14 jobs at Toast

Customer Service Ninja

ezCater
Greater Boston Area
2 days ago
+19
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Support Analyst

CrunchTime!
Greater Boston Area
2 days ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
2 days ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Part-time Customer Service Ninja

ezCater
Greater Boston Area
5 days ago
+19
ezCater is the #1 online - and the only nationwide - marketplace for business catering in the United States – a $23.9 billion market. Our 3.6M+ on-time ratings and reviews, our 60K+ caterers and restaurants, and our 5-star customer service make it superbly easy for business people to find and order great food for their meetings. We’re backed by Insight Venture Partners, Iconiq Capital, and Wellington Management, we’re on a path to $1B in 2019 and

Seed Applied Technology Regulatory & Complianc…

Indigo
Greater Boston Area
6 days ago
+21
Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of

Head of Productivity & Training

Sr. Manager, Quality Management System

Digital Assortment Lead

Peapod Digital Labs
Greater Boston Area
1 week ago
+17
This position is accountable for delivering a superior understanding (competitive advantage) of company, customer, industry, and category trends and strategies at the highest level, and manage/mentor a team of associates that will be dedicated to brand specific e-assortment support. The role is also will work with other e-commerce teams in the translation of the analytics into clear and actionable insights that are delivered to the brand assortment leads and brand merchandising teams.  This role will materially influence the success of the organization merchandising and marketing strategies by linking strategic insights about customers' overall shopping behavior to what must be done at the category/vendor negotiation level.

Senior IT Support Manager

ezCater
Greater Boston Area
1 week ago
+19
Run our growing Corporate IT team and build out necessary process and functionality. Manage and mentor our growing team, helping them to work through projects and keep pace with our growing organization. Support us with technology needs that help automate day-to-day support functions. Work with managers to determine the right size solutions for technology needs. Provision, maintain, and support the equipment and services that our employees use. Manage projects of various size including planning and execution of technology rollouts, migrations, etc. Manage vendor and support contracts ensuring value. Take part and lead in business continuity and disaster recovery operations. Implement security and company policies. Streamline and review existing standard operating procedures for efficiency.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $44,500
Min: $36K
Max: $83K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Office Manager $52,682
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $65,083
Min: $31K
Max: $91K
Marketing Operations Manager $71,000
Min: $48K
Max: $90K
Client Success Manager $72,167
Min: $45K
Max: $130K
Business Analyst $73,208
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $88,952
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $132,457
Min: $48K
Max: $200K
Director of Customer Success $142,333
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $195,273
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Automotive, Consumer Web
Productivity, Software
+19
Healthtech, Software
+20
Cloud, Software

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