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Boston Tech Jobs and Startup Jobs

9

Associate Service Desk Engineer

ezCater
Greater Boston Area
6 hours ago
+30
We are looking for a customer-focused, hands-on Service Desk Engineer, for our Boston office, to join our talented Corporate IT team. You will help support a growing diverse team of marketing, sales, support, and engineering specialists. Serving as the initial point of contact for all technical inquiries, you will gather and analyze information about the user's issue to answer basic questions to determine the best way to resolve their problem.

Director of Customer Service Insights and Metrics

Enterprise Support Specialist - Daytime Shift (Bil…

Grubhub
Greater Boston Area
7 hours ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Weekend Shift

Enterprise Support Specialist - Daytime

Enterprise Support Team Lead

Enterprise Support Specialist - Weekend Shift (Bilingual)

Service Desk Lead

Load 3 more jobs7 jobs at Grubhub

Senior Director, Organizational Success

Toast
Greater Boston Area
14 hours ago
+45
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding

Customer Support Team Lead

Sales Enablement Manager, Systems & Tools

Post-Live Services Coordinator

Executive Assistant

Strategy & Operation Senior Program Manager

Restaurant Success Manager

Director, Corporate Development & Strategy

Load 4 more jobs8 jobs at Toast

Administrative Assistant II

Peapod Digital Labs
Greater Boston Area
15 hours ago
+17
General office management. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function.

Associate Manager, GeoInnovation

Indigo
Greater Boston Area
3 days ago
+21
The Associate Manager will drive initiatives to maximize internal and external business impact of Indigo’s GeoInnovation function. This includes building and managing a pipeline of new business opportunities, as well as supervising business development processes. The role will present many tough but exciting challenges, and the ideal Associate Manager will be called upon to demonstrate perseverance and hunger to learn while doing.

Manager, Systems Innovation

Sr. Manager, Insurance

Director, Portfolio Management

Manager, Office of the CEO

Sr. Manager, Quality Management System

Lab & Facilities Operations Tech (Media/Glassware) (Temp)

Lab & Facilities Operations Tech (TEMP)

Senior Manager, Systems Integration

Pilot Plant Manager

Sr. Regulatory Manager, Consumer Food Products

Load 7 more jobs11 jobs at Indigo

Standards & Compliance Manager

Peapod Digital Labs
Greater Boston Area
3 days ago
+17
The primary responsibility of the Standards & Compliance Manager is to participate in all strategy programs and run the team that will design, develop, launch and support all auditing, standards tracking, and regulatory compliance needs within the business.  Responsible for collaborating with the leadership team in the development of and implementation of internal compliance needs to ensure external results are excellent.  You will manage the team of (2) Process and Standards associates and (1) Compliance associate, directing them with priorities to ensure company standards are documents and clear and concise for all to understand

Technical Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology. Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 week ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,717
Min: $36K
Max: $83K
Office Manager $52,276
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $61,984
Min: $40K
Max: $109K
Operations Associate $65,105
Min: $39K
Max: $135K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $71,757
Min: $43K
Max: $130K
Business Analyst $72,627
Min: $43K
Max: $114K
Business Intelligence Analyst $74,889
Min: $61K
Max: $110K
Marketing Operations Manager $76,909
Min: $48K
Max: $110K
Operations Manager $88,240
Min: $39K
Max: $148K
Senior Business Analyst $90,074
Min: $60K
Max: $135K
Sales Operations Manager $105,700
Min: $76K
Max: $160K
Director of Operations $131,211
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+16
3D Printing, Hardware
+29
Productivity, Software
+7
Marketing Tech, Sales

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