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Boston Tech Jobs and Startup Jobs

6

CRM Loyalty Strategy Support Manager II

Peapod Digital Labs
Greater Boston Area
19 hours ago
+17
The CRM Loyalty Strategy Support manager will be the main DiPLA contact for the brands to help build, execute and maintain their personalized marketing strategies by providing thought leadership on strategy as well as liaising on execution and analytical support. 

Digital Assortment Lead

Peapod Digital Labs
Greater Boston Area
1 week ago
+17
This position is accountable for delivering a superior understanding (competitive advantage) of company, customer, industry, and category trends and strategies at the highest level, and manage/mentor a team of associates that will be dedicated to brand specific e-assortment support. The role is also will work with other e-commerce teams in the translation of the analytics into clear and actionable insights that are delivered to the brand assortment leads and brand merchandising teams.  This role will materially influence the success of the organization merchandising and marketing strategies by linking strategic insights about customers' overall shopping behavior to what must be done at the category/vendor negotiation level.

Customer Support Associate

edX
Greater Boston Area
1 week ago
+15
edX is seeking a Customer Support Associate to join our growing Support Team. Customer Support Associates help learners resolve questions across a variety of course experiences. Students love edX courses, so they’re not shy about asking for help, and we pride ourselves in helping them make the most of their experience while providing World Class support. You’ll also work cross-functionally with our product teams regarding bugs, features, and ticket trends. 

Customer Experience Representative - Boston

Drizly
Greater Boston Area
1 week ago
+11
You are a highly motivated problem solver. People tend to describe you as a hardworker - but for you it is about doing the work and doing it well, because you care. You are a passionate advocate for your customers. You are highly empathetic and love resolving issues (customer or store facing) as quickly, politely, and professionally as possible. You aren’t easily rattled. You remain calm under pressure and can easily diffuse a situation through your presence. You understand the power of your words and are thoughtful in your approach. You know that to truly delight your customers you don’t need to promise the world, but instead be honest, understanding, and exhibit good judgment. You are a supercommunicator, both written and verbal; and you love to share what you learn.

IT Engineer - POS Integrations

Drizly
Greater Boston Area
1 week ago
+11
Own and drive multiple projects through close coordination with retailer teams, internal teams, and 3rd parties. Connect remotely into store POS systems and install / write custom data extraction scripts. Write complex SQL queries to join tables, pull necessary fields, and export data to CSV. Maintain a code repository of scripts in git. Troubleshoot in-store networking issues (connecting to remote databases, firewall issues, outbound FTP issues, etc). Provide documentation and establish troubleshooting procedures for the retailers and internal teams. Work with our engineering team to integrate the extracted data into Drizly's ecommerce platform.

Executive Assistant

edX
Greater Boston Area
1 week ago
+15
EdX is hiring an Executive Administrative Assistant to support our Chief Product Officer. A strong EA candidate is a highly­ organized, detail­ oriented, self­ starter with a strong track record of demonstrating sound judgment. The keys to this role will be pragmatic thinking, strategic support and passion for executing efficiently in a fast­ moving environment filled with competing priorities.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $44,500
Min: $36K
Max: $83K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Office Manager $52,682
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $65,083
Min: $31K
Max: $91K
Marketing Operations Manager $71,000
Min: $48K
Max: $90K
Client Success Manager $71,848
Min: $45K
Max: $130K
Business Analyst $73,208
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $88,952
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $132,457
Min: $48K
Max: $200K
Director of Customer Success $142,333
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,476
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Automotive, Consumer Web
Productivity, Software
+19
Healthtech, Software
+20
Cloud, Software

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