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1

Customer Support & Implementation Specialist (…

WordStream
Greater Boston Area
5 hours ago
+44
WordStream is looking to hire a Customer Support & Implementation Specialist! As a Customer Support & Implementation Specialist, you will work directly with customers to help them optimize their success with our products, by supporting software set-ups and training and onboarding of new customers and handle support requests from our Customer Success Team for their clients needing assistance. This role with work directly with clients in their website environment and with providers, to correctly install conversion tracking codes. This role requires excellent communication skills as well as patience in dealing with a non-technical audience. This role is a hybrid between a customer service representative and a web developer -- and an excellent opportunity to join a rapidly growing team who works hard with fun times! Please note that the schedule for this role is Monday-Thursday (2pm-10pm) and Friday (9am-5pm), where this position works with our customers within different timezones.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,875
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Business Analyst $73,038
Min: $43K
Max: $114K
Client Success Manager $73,931
Min: $45K
Max: $130K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,875
Min: $48K
Max: $110K
Operations Manager $89,779
Min: $39K
Max: $148K
Senior Business Analyst $91,847
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,184
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $195,273
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+19
Healthtech, Software
+24
Automotive, Consumer Web
Productivity, Software
+24
Security, Software

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