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Boston Tech Jobs and Startup Jobs

13

Application Support Engineer

CloudHealth by VMware
Greater Boston Area
9 hours ago
+23
The Business Operations team is responsible for supporting the CloudHealth Revenue team to deliver best-in-class BI, Data, and Analytic services to the business unit. The Team handles the day to day business operations including planning, performance reporting, process and policy standardization, people programs and communications. A successful candidate will have excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in a team environment. The Application Support Engineer will have a strong technical understanding of technology, including the various business process, systems and functional areas being supported.

Senior Technical Account Manager

CloudHealth by VMware
Greater Boston Area
2 days ago
+23
You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical background with experience supporting cloud computing products, services, and solutions.

Senior IT Security Analyst

LogicManager
Greater Boston Area
2 days ago
+17
We are currently seeking a candidate experienced in Service Organization Controls (“SOC”) and other IT Auditing practices. This role will become an expert in understanding the operational and security policies, procedures, and processes that need to be in place for organizations to achieve consistent compliance and security assurance. Duties of the IT Security Analyst include assisting with security monitoring and content development, developing and managing various security-related databases, assisting in security due-diligence reviews of LogicManager vendors, and creating recommendations.

Senior Risk & Compliance Analyst

LogicManager
Greater Boston Area
2 days ago
+17
We are seeking candidates who possess strong problem-solving and analytical skills, have a persistent craving to learn, and genuinely strive to improve processes. At LogicManager, compliance is just the minimum performance standard. This cross-functional role allows you to work collaboratively across teams to help sustain effective and efficient corporate governance. The chief responsibility of the senior risk and compliance analyst is to provide research and analysis for a variety of compliance and legal matters and to support LogicManager’s risk and compliance with federal, state, and contractual requirements. Duties of the risk and compliance analyst include assisting in contract negotiation with LogicManager vendors and customers, assisting with compliance monitoring and content development, developing and managing various compliance related databases, and creating legal summaries and recommendations. This is a perfect position for aspiring attorneys or paralegal professionals with the goal of working in corporate risk and compliance or corporate counsel.

Systems Administrator

CloudHealth by VMware
Greater Boston Area
3 days ago
+23
As CloudHealth expands globally, we are looking to hire a Business Systems Administrator in support of our Business Operations Team. The Systems Administrator will play a critical role in maintaining and improving the functionality of the various business systems. They will work closely with Finance and Customer Success teams to ensure the highest level of data accuracy. The Business Systems Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of financials and customer success systems.

Operations Manager

Acquia
Greater Boston Area
6 days ago
+20
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms. Headquartered in the U.S., we have been named as one of North America’s fastest growing software

Strategic Program Manager

Acquia
Greater Boston Area
6 days ago
+20
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.   Headquartered in the U.S., we have been named as one of North America’s fastest growing

Senior Corporate Account Manager

CloudHealth by VMware
Greater Boston Area
1 week ago
+23
-  Lead a book of high profile accounts, with the goal of renewing customers year over year and identifying revenue expansion opportunities. -  Consult with customers to understand their business and strategic goals throughout the customer lifecycle; ensure customer’s overall objectives are being met, and they are finding ongoing value through the adoption of product and services. -  Establish and grow key relationships with executive sponsors and decision makers across full book of business. -  Partner closely with Sales and Customer Success leadership to mitigate churn risk and ensure ongoing customer success. -  Track customer interaction within Salesforce.com and Gainsight. -  Evangelize new product features and provide customer feedback to Sales, Product, Customer Success and Engineering teams. -  Participate in cloud provider events / seminars and maintain a deep understanding the cloud service management space. - Travel onsite to customers 25-50%.

Account Management Coordinator

Acquia
Greater Boston Area
1 week ago
+20
The Account Management Coordinator will be responsible for supporting the global Account Management team, and will be pivotal in helping to deliver success for our customers. This role will work directly with our Account Managers, Technical Account Managers, Support, Operations, Legal and Finance teams. This is a tremendous opportunity for an ambitious individual with the desire to enter the world of Account Management & Sales.

Partner Manager

LeanIX, Inc.
Greater Boston Area
1 week ago
+16
As a Partner Manager, you are a leader creating the interface between LeanIX and our international partner ecosystem. This is your chance of building an industry leading partner ecosystem from the ground up!You have a passion for business development and will be responsible for identifying, recruiting, enabling and managing a number of our advisory-, SI- and technology partners. You will build relationships on all levels with your partners and execute towards joint business plans in order to support the joint strategic goals of LeanIX and our partners. For this, you will coordinate and collaborate with cross-functional teams (marketing, sales, R&D, customer success) to deliver a world-class experience for your partners and our joint customers.

Customer Success Manager

Acquia
Greater Boston Area
1 week ago
+20
 We are seeking an energetic Customer Success Manager to be based out of our Boston office. This individual will be responsible for developing & maintaining existing customer relationships while leading the customer to full adoption and absorption of our products. We are seeking a candidate that has proven success in developing strategic relationships in large organizations leading to high retention rates, high NPS scores and expansion opportunities. This role will proactively engage in the day to day management of the account, including strategic account planning and customer success issue resolution. This role will work directly with Sales, Technical Support, Operations, Professional Services and Finance.

Customer Support

LeanIX, Inc.
Greater Boston Area
1 week ago
+16
Provide initial response, operational assistance, and development of software workarounds and/or resolutions. Deliver solutions to both technical and non-technical end users while also supporting a wide range of technologies. Coordinate customer support cases including interaction with other internal groups such as Engineering, Sales and Customer Success. Bring in the customer's voice to develop our product. Participate in root cause analysis and resolution of reported problems. Work closely with the Customer Success Manager (CSM) to maintain visibility and provide consistency to the customer. Ensure all issues are systematically tracked, escalated and communicated. Share resolutions internally, and with customers via the product documentation. Contribution to product documentation enhancement. Proactively communicate with customers and team members regarding status of customer inquiries or problems. Working with a state-of-the-art Customer Support tool.

Principal Network Architect

Markley Boston, LLC
Greater Boston Area
2 weeks ago
The Principal Network Architect will report directly to the Chief Technology Officer and help guide and build internal expertise to deliver best in class solutions for our customers. Major Accountabilities/Key Performance Indicators Partner with sales and customer engineering groups to provide WAN/LAN architecture and services through to carrier selection and implementation. Partner with Engineering groups (Cloud, Networking, HPC, Automation

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $44,500
Min: $36K
Max: $83K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Office Manager $52,682
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $65,083
Min: $31K
Max: $91K
Marketing Operations Manager $71,000
Min: $48K
Max: $90K
Client Success Manager $71,848
Min: $45K
Max: $130K
Business Analyst $73,208
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $88,952
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $132,457
Min: $48K
Max: $200K
Director of Customer Success $142,333
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,476
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Automotive, Consumer Web
Productivity, Software
+19
Healthtech, Software
+20
Cloud, Software

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