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Boston Tech Jobs and Startup Jobs

7

SmartSense Technical Analyst

SmartSense by Digi
Greater Boston Area
3 hours ago
+36
· Respond to help desk services requests. · Create, assign and/or complete helpdesk work tickets. · Install hardware and software applications. · Administrate printer/copier/fax. · Troubleshoot workstation/network issues using basic Windows, Apple, and networking tools. · Participate in an on call rotation. · Utilize multiple tools and application to accomplish daily tasks. · Work as point person with vendors as related to break fix issues. · Other duties & projects as assigned by Manager.

Customer Success Manager

LeanIX, Inc.
Greater Boston Area
4 hours ago
+16
We are looking for a customer-oriented and ambitious team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to renewal. The tasks range from data-driven analysis and execution to change management projects.

System Administrator

LeanIX, Inc.
Greater Boston Area
2 days ago
+16
We are looking for a highly-skilled system administrator to serve as the contact person for all matters concerning our internal IT. It will be your responsibility to ensure that our IT infrastructure is running smoothly. You will keep our company Macbooks up and running while sharing your skills and expertise with all colleagues. You will also be responsible for continuing work on process automation that allows us to grow faster and make things

Customer Advocacy Manager

CloudHealth by VMware
Greater Boston Area
3 days ago
+23
Develop and drive a customer advocacy program that supports sales and marketing efforts and highlights the strength of the CloudHealth by VMware brand. Create well-written, compelling content such as case studies, video testimonials, blog posts and the like. Maintain a measurement, tracking and reporting process that includes an up-to-date database . Execute on customer advocacy initiatives like sourcing, asset management and tracking, etc. Collaborate with teams like sales, product, customer success, and other customer-facing functions to ensure alignment between groups. Assist with the CloudHealth Customer Advisory Board. Identify effective strategies for embedding customer advocacy into cross-functional areas including marketing campaigns.

Account Management Coordinator

Acquia
Greater Boston Area
3 days ago
+20
The Account Management Coordinator will be responsible for supporting the global Account Management team, and will be pivotal in helping to deliver success for our customers. This role will work directly with our Account Managers, Technical Account Managers, Support, Operations, Legal and Finance teams. This is a tremendous opportunity for an ambitious individual with the desire to enter the world of Account Management & Sales.

Strategic Program Manager

Manager, Customer & Solution Programs & Operations

Customer Support

LeanIX, Inc.
Greater Boston Area
1 week ago
+16
Provide initial response, operational assistance, and development of software workarounds and/or resolutions. Deliver solutions to both technical and non-technical end users while also supporting a wide range of technologies. Coordinate customer support cases including interaction with other internal groups such as Engineering, Sales and Customer Success. Bring in the customer's voice to develop our product. Participate in root cause analysis and resolution of reported problems. Work closely with the Customer Success Manager (CSM) to maintain visibility and provide consistency to the customer. Ensure all issues are systematically tracked, escalated and communicated. Share resolutions internally, and with customers via the product documentation. Contribution to product documentation enhancement. Proactively communicate with customers and team members regarding status of customer inquiries or problems. Working with a state-of-the-art Customer Support tool.

Senior Account Executive

GreatHorn
Waltham
1 week ago
+38
We’re looking for an experienced results-driven sales professional with strong cyber security experience, preferably in SaaS, who wants to be part of a high-growth, fast-paced company. As a Senior Account Executive, you will work closely with the founding team on business, sales, and customer relationship development. This is a great opportunity to make waves and be part of building a high-performance sales team, working with cutting edge

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,717
Min: $36K
Max: $83K
Office Manager $52,607
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $61,984
Min: $40K
Max: $109K
Operations Associate $65,105
Min: $39K
Max: $135K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $72,103
Min: $43K
Max: $130K
Business Analyst $72,627
Min: $43K
Max: $114K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Business Intelligence Analyst $74,889
Min: $61K
Max: $110K
Operations Manager $88,240
Min: $39K
Max: $148K
Senior Business Analyst $90,074
Min: $60K
Max: $135K
Sales Operations Manager $105,700
Min: $76K
Max: $160K
Director of Operations $131,211
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+16
3D Printing, Hardware
+7
Marketing Tech, Sales

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