Boston Tech Jobs and Startup Jobs

28

Healthcare General Manager

DataRobot
Greater Boston Area
13 hours ago
DataRobot is seeking a Healthcare General Manager (GM) to develop and execute the worldwide go-to-market strategy for DataRobot in Healthcare including sales, marketing, partners, and product. This global role would initially focus on the payor segment but would also include provider, life sciences, and medical device. The Healthcare GM will have an executive-level grasp of trends, business drivers, and priorities in the space. In addition, the Healthcare GM will understand the current and potential future impact of AI and machine learning technologies in Healthcare.

Manufacturing General Manager

Administrative Coordinator

Transportation General Manager

Life Sciences General Manager

Executive Assistant

Director of Corporate IT

Network Engineer

Load 4 more jobs8 jobs at DataRobot

Administrative Assistant

PathAI
Greater Boston Area
1 day ago
+21
Manage calendars and prioritize meetings and calls for leadership team. Manage travel itineraries. Assist with scheduling office meetings and events (board meetings, all-team meetings etc.). Assist in executive team expense reporting. Assist in preparing internal and external corporate documents. Support operations team with additional duties as assigned. Support recruiting processes and scheduling, providing lunch, and ensuring a smooth candidate experience. Cover front desk duties as needed. Perform general administrative tasks including mailings, emailing, scanning, filing, printing, preparing and sharing presentation materials. Serve as main point of contact for employees including meeting room logistics. Assist in keeping shared spaces neat.

Customer Success Manager (SMB)

Drift
Greater Boston Area
1 day ago
+35
Attend comprehensive organization training and learn the Drift story, how we work and our goals for the future. Experience an in-depth product training, including learning how to use the product for your own business. Have 1:1 meetings with your direct manager and meet with other key players. Shadow colleagues, learn best practices for what make Drift Customers successful. Deliver customer on-boarding calls and build strategic business plans for customers. Be fully responsible for your very own portfolio of customers and running calls independently!

Support Engineer

Acquia
Greater Boston Area
1 day ago
+35
We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You get to advise Acquia customers on how to get the most from Acquia products and guide them through issues from site launches to "there's a module for that" scenarios. You’ll be part of a close-knit, tenured team of professionals helping customers all over the globe overcome obstacles and resolve issues related to their websites. It’ll be important to develop and maintain excellent customer relationships, work with Acquia’s team of top Drupalists to consult or resolve issues, and contribute to making Acquia and Drupal even more awesome. Maybe even inspire a little crazy!

Vice President, Security

Strategic & Technical Operations Manager

Support Coordinator

Customer Success Manager

Alyce
Greater Boston Area
2 days ago
+26
Manage enterprise client relationships, creating account growth plans, and navigating scope conversations with positive outcomes for all involved. Drive solution adoption by providing best practices, solution usage maturity benchmarks, diagnosing barriers to adoption, and helping the customer address those obstacles. Develop and maintain a deep understanding of both the Alyce product and our customer's specific needs in support of their ongoing usage. Communicating in a concise but appealing manner, with the ability to simplify technical concepts for a non-technical audience. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Engineering. Provide proactive support to our clients.

Customer Success Manager

CrunchTime!
Greater Boston Area
2 days ago
+26
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Product Expert

Klaviyo
Greater Boston Area
2 days ago
+44
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

Onboarding Specialist (Boston)

L&D Specialist, Customer Success

L&D Specialist, Customer Support

Field Event Manager

IT Specialist

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Load 5 more jobs9 jobs at Klaviyo

Enterprise Customer Success Manager

Drift
Greater Boston Area
6 days ago
+35
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Enterprise Customer Success Team is to ensure our largest and most complex customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. In addition, you will provide strategic guidance to your small portfolio of customers to ensure they are optimizing Drift well beyond their initial implementation. You will be the “air traffic controller” for your customer base, closely collaborating with the Account Management and Product teams to ensure your customer base is successful and growing. All this while building strong relationships with your day-to-day and executive contacts within your customer base, positioning yourself and Drift as trusted advisors to the customer’s conversational marketing strategy. 

Manager, Customer Success Management

Tamr
Greater Boston Area
1 week ago
+33
We are looking for a Manager of our Customer Success team in the Boston area. Our Customer Success team partners with our clients to deliver transformational business outcomes. Working with some of the largest companies around the world (Global 2000), our CSMs pride themselves on not only building good relationships but also providing strategic advice - connecting clients with best practices and other companies solving similar challenges. Our ideal manager for the Customer Success team is a partner to other groups within Tamr and to our customers, helping both sides define and deliver on new opportunities.

IT Specialist

PathAI
Greater Boston Area
1 week ago
+21
Provide excellent in-person and remote customer service to everyone at PathAI, and track your work in a ticketing system. Help solve intriguing technical puzzles while providing excellent customer service in person and remotely. Manage the queue of technical support requests to ensure a timely response and satisfactory resolution of all requests. Set up and deploy computers and other desktop technology to employees and new hires. Help organize and build processes to make the technology department more efficient and better able to support the organization. Support the employee onboarding and offboarding processes. Assist with technology projects and other tasks, as needed.

VP of Operations

Gravyty
Newton
1 week ago
The Chief Operating Officer (COO) will play a critical role in helping to shape and guide the future growth and development of Gravyty. Reporting to the co-founders and working as a key member of the Executive Team, the COO will take a leadership role in building, implementing, and overseeing all of Gravyty’s systems, processes, workflows, and procedures.

Sales Operations Manager

Alyce
Greater Boston Area
1 week ago
+26
Sales Operations Manager Hi there! We are Alyce, a Boston-based (near South Station) software startup that helps companies build real, human relationships with prospects, clients, partners, and employees through personalized gifts. We are a fast moving and motivated team with a big collective vision — to bring human back into B2B marketing and sales. We are seeking a full-time Sales Operations Manager to join our dynamic Boston team. Reporting

Business Systems Analyst, Workday HCM

LiveRamp
Greater Boston Area
1 week ago
We are looking for a sharp mind that thrives in a multi-project, fast paced and fun environment. You should be experienced business systems analyst with a background in implementing and integrating leading SaaS applications. Work closely with Human Resources to understand business requirements and execute them through successful implementation and testing.

Manager of IT

Drift
Greater Boston Area
1 week ago
+35
Managing our internal networks across offices in Boston and San Francisco and WeWork locations in Seattle and Tampa. Leading our onboarding and offboarding IT process ensuring efficient ordering, accountability and implementation of an employee’s IT needs. Managing the day to day employee IT requests efficiently to ensure a good balance of servicing employees properly while balancing costs and efficiencies of the IT organization. Manage the collaboration tools and systems between our offices to promote effective collaboration between offices and our expanding WFH policy. Effectively manage the day to day with regards to our “major” communication centers including Zoom Rooms, Zoom Digital Signage, and our “Backyard” company-wide meeting areas. Work effectively with managers throughout the Company to increase efficiencies of their organization through the use of IT tools and systems.

Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+26
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 week ago
+26
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

System Management Specialist

InterSystems
Cambridge
1 week ago
+31
InterSystems seeks a Systems Management Specialist with a background in large Windows and/or Unix environments and experience of OS Scripting. Providing support for our TrakCare (healthcare information system) deployments, the Systems Management Specialist is responsible for the overall delivery of the System Architecture Plan and the implementation, configuration and management of resources. 

Customer Champion

Wistia
Cambridge
2 weeks ago
+38
As a Customer Champion on the Customer Happiness team, you’ll embody this work; tackling the issues our customers encounter by providing support that's timely, easy, and most of all, human. Even though there’s plenty of challenging and occasionally tedious work to go around, you’ll always value taking time for creativity, curiosity, and patience over rigidity and the status quo.

Lead Systems Engineer

Vistaprint
Greater Boston Area
2 weeks ago
+32
This Lead DevOps / Systems Engineer plays a crucial part within Vistaprint’s Systems Engineering team of ensuring the highest quality of IT services are being delivered to Vistaprint’s internal stakeholders. You will act as a cross-functional and technical resource in supporting the organization’s IT infrastructure, globally. You will provide infrastructure as a service across the globe at Vistaprint’s manufacturing plants, corporate offices, data centers, and cloud environments. Vistaprint builds cloud services in AWS, Azure, and GCP.  Vistaprint’s on premises platform is comprised of VMWare hypervisors, Microsoft Windows and multiple flavors of Linux for servers, and EMC for traditional unified storage. Identify and implement new technologies, prioritize day-to-day infrastructure issues/requests and implement best practices resulting in consistent, efficient, solution delivery. This position is in Vistaprint’s Infrastructure organization and our systems must be up 24x7xForever. As such, you will be an escalation point for our Tier 1 and Tier 2 teams.

General Manager, Packaging & Stationary

Vistaprint
Greater Boston Area
2 weeks ago
+32
It is an exciting time to join Vistaprint as our founder and CEO, Robert Keane, recently returned to lead Vistaprint as CEO and there is a new executive team in place. Together with all employees, we are renewing the company’s focus on delighting customers, fostering an entrepreneurial culture and accelerating our world-class capabilities. We have a tremendous opportunity in front of us. Vistaprint’s vision of helping small business owners live their dreams is exciting and inspirational. In order to capitalize on our opportunity, we have embarked on a transformation journey to deliver “jaw-dropping customer value”. This transformation journey will lead us to achieve world-class technology, services, and innovation, and create an environment where our team members are inspired and enabled to do their best work. In order to support this goal, we executed several changes, some of them still ongoing:

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $48,866
Min: $36K
Max: $110K
Office Manager $54,322
Min: $37K
Max: $87K
Sales Operations Analyst $60,219
Min: $45K
Max: $79K
Technical Support $63,129
Min: $40K
Max: $109K
Operations Associate $64,130
Min: $39K
Max: $135K
Customer Support Manager $67,727
Min: $42K
Max: $149K
Desktop Support $68,821
Min: $31K
Max: $93K
Business Analyst $72,955
Min: $43K
Max: $114K
Client Success Manager $76,504
Min: $43K
Max: $130K
Marketing Operations Manager $86,857
Min: $48K
Max: $150K
Operations Manager $88,672
Min: $39K
Max: $150K
Business Intelligence Analyst $88,833
Min: $61K
Max: $140K
Senior Business Analyst $92,429
Min: $60K
Max: $135K
Sales Operations Manager $102,000
Min: $76K
Max: $160K
Director of Operations $134,673
Min: $48K
Max: $200K
Director of Customer Success $141,046
Min: $75K
Max: $190K
Vice President of Care $159,167
Min: $120K
Max: $250K
Vice President of Operations $161,889
Min: $125K
Max: $210K
COO (Chief Operating Officer) $197,893
Min: $95K
Max: $340K

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