Not specified Boston Startup and Tech Jobs

93

Customer Support Engineer

MineralTree
Cambridge
14 hours ago
+45
We are a close-knit organization where everyone is working toward a common goal and where all contributions matter. With passion, teamwork and a good dose of humor, we drive toward challenging goals. We’re looking for high-energy individuals who are ready to learn and take ownership of their career growth. This is an opportunity to join an early-stage company led by an experienced management team with a track record of building successful companies. Located right down the street from the Alewife MBTA station in Cambridge, the office is easily accessible from both Route 2 and the MBTA Red Line. On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

Office Coordinator

Videolink
Cambridge
19 hours ago
Reporting to the VP, Finance & Administration, this role is responsible for greeting clients, answering busy phone lines, book travel arrangements, coordinating shipping/receiving, performing general administrative duties, and planning office fun!

Developer Support Engineer II - Managed Databases

DigitalOcean
Cambridge
19 hours ago
+48
We are looking for a Developer Support Engineer to join our Developer Support Upstack team. Reporting to the Manager of Support for Upstack, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs. As a Developer Support Engineer focused on providing exceptional support for our Managed Database offering, and through engagement and collaboration with our Upstack, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers' experience and journey on our platform.

Customer Support Specialist

Formlabs
Somerville
19 hours ago
+16
Our incredible Customer Support team connects with those users in a variety of different ways, through email, live chat, phone support, and live trainings. If you’re looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Support Specialist. 

Dental CAD/CAM Trainer

Enterprise Account Executive, Higher Education

Enterprise Account Manager, Higher Education

Bilingual Customer Support Specialist

Technical Business Analyst

Sales Strategy and Growth

Executive Assistant

Application Support Specialist

Business Development Representative

Enterprise Account Executive, Digital Manufacturing

Load 7 more jobs11 jobs at Formlabs

Sales Development Representative (SDR) US

LeanIX, Inc.
Watertown
1 day ago
+32
Identifying key contacts and target accounts through prospecting databases Achieving individual & team metrics through outbound prospecting efforts. Ensuring quality of opportunities so they become forecasted pipeline. Actively engaging in training program to gain expertise in LeanIX’s product offering and competitive landscape. Developing skills necessary for successful lead generation and demo completion. Working in a team environment with other Sales Development Reps. Your 'Personal Development Plan' to accelerate your career in tech-sales. Benefits & Perks: health, dental and vision coverage, career advancement, paid time off, access to executives, fruit infused water, game room.

Enterprise Account Executive

LeanIX, Inc.
Watertown
1 day ago
+32
As an Account Executive you are an integral part of our team creating the interface between LeanIX and the client. You are responsible that Sales Qualified Leads are consequently supported in their decision making process. You present the tool LeanIX remote as well as locally at the prospect’s place. You present Use Cases. And you convey the Value Proposition as well as the product philosophy of LeanIX. You answer for the process up to the contract closing. We are industry neutral and international, therefore you are getting a broad field of activity for further development. You fit in this role when you are open minded, initiative, authentic and technically interested. If that all goes for you, a modern and international work environment with a dynamic team with a lot of chances for you to develop quickly is waiting for you.

Technical Account Manager/ Solutions Architect

Opsgenie
Greater Boston Area
1 day ago
+16
In this role, you'll cut across multiple technical disciplines and customer roles to guide the implementation, integration, and expansion of the customer's Atlassian stack of Confluence, Jira, and Developer Tools. You'll also reach into all parts of Atlassian to champion the user's cause and facilitate a deeper level of engagement with the customer. You will help our strongest promoters showcase their successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets.

Business Development Representative

Fuze
Greater Boston Area
1 day ago
+29
We're on a mission to transform global workplace communication, and we need your help. How do you prefer to collaborate with your colleagues? By phone, video, instant message, or even text? fuze is making it easy for businesses to embrace the modern, mobile workforce. We offer a single cloud-based platform that includes these technologies and more for simple, smart communication that works. Headquartered in Cambridge, MA with offices and customers worldwide, we're growing at a lightning-fast speed to meet the demands of the evolving unified communications as a service (UCaaS) market. Bring your passion and expertise to our Sales Team as a Business Development Representative.

Operations Coordinator

Panorama Education
Greater Boston Area
3 days ago
+47
We are looking for a motivated team member who genuinely enjoys excelling in the world of internal employee customer service. This is a great opportunity for someone looking to build work experience in customer service and/or operations, or for an individual who wants to learn more about working in a tech start-up environment. We are a friendly, hard-working team that takes pride in helping our colleagues to be as effective as possible. Our ideal candidate will go above and beyond to make sure our team members feel supported in the office, takes pride in getting the details right, works efficiently and effectively, and is solutions-oriented. As a member of our Operations team, you will help lead day to day office operations, impact our culture via company-wide events, and be the first team member candidates and visitors speak with when they arrive at our office. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Panorama teams, and be a valued team member of a mission-driven technology company at an exciting time in its history. 

Governance, Risk and Compliance (GRC) Manager

CircleCI
Greater Boston Area
3 days ago
Reporting to the head of security, the Governance, Risk and Compliance Manager will define, scale and oversee company-wide programs that build customer confidence, enable CircleCI operations to grow with minimal friction and ensure the company meets its third-party audit obligations. Specific domain ownership will include FedRAMP, SOC 2, GDPR/CCPA, Privacy Shield, SOX, IT controls, customer audits, legal liaison and day-to-day support for security. 

Associate Technical Support Engineer (Boston)

WhiteSource
Greater Boston Area
4 days ago
+26
In this role, you will provide support services to WhiteSource customers and prospects, assist with license resolution queries, troubleshoot, reproduce and devise workarounds to customer issues as well as escalating complex issues to senior staff and other departments.

Enterprise Account Manager

Drizly
Greater Boston Area
4 days ago
+33
Drizly is growing its Account Management team and is looking for a qualified candidate to work with existing Drizly enterprise retail partners with the intent of increasing customer retention and boosting retailer performance. The person in this position will work in collaboration with and support of the Senior Manager of Account Management. In this role, you’ll be responsible for one of the most critical strategies for Drizly growth: optimizing retail operations and partnerships with regional and national enterprise accounts. With the freedom to be innovative, you’ll aim to improve our product offering for enterprise partners specifically by working independently and across multiple departments. 

Customer Support Specialist

Lose It!
Greater Boston Area
4 days ago
+32
Mastery of product knowledge for entire Lose It! family of products (iOS app, Android app, Challenges app, embodyDNA). Delivering accurate and timely responses to customers over multiple channels (email, chat, App Store reviews). Clearly identifying, reproducing and logging bugs / product oversights. Detecting trends in customer issues and escalating appropriately. Updating processes and workflows in Zendesk using automations, triggers and macros. Guiding junior members of the team in their approach to customer care. Identifying opportunities for improvement, both for our team and our processes and the Lose It! suite of products.

Manager - CSM

Rapid7
Greater Boston Area
4 days ago
+24
This key role within our Customer Success organization, reporting to the Director, Customer Success management, will be responsible for leading a team of Customer Success Managers in the care, retention, and growth of our State government, Local government, educational institutions as well as Federal government customers. This population of customers represents a significant portion of Rapid7’s annual recurring revenue, and this person will help to design and execute on our customer relationship strategy that is focused on driving high retention (90%+) and expansion across a highly diverse and large percentage of SLED/FED customers. The ideal candidate has experience in working with a large volume of customers in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team.

Senior Channel Account Manager

Sales Development Representative

Immersive Labs
Greater Boston Area
4 days ago
+34
In this position you will act as part of the sales team interfacing closely with marketing to develop new sales opportunities. You should be eager to advance in our organization and have keen business acumen, strong technical aptitude, and natural sales instincts. To be successful you'll need to have the confidence, discipline, and drive to hunt for new customers. You’ll be directly involved in powering our growth to the next level!

Executive Assistant to President & Office Mana…

Transmit Security
Greater Boston Area
4 days ago
+27
The Senior Executive Assistant’s main duties include scheduling meetings, making travel arrangements and organizing daily calendars. To be successful in this role, you should be proactive, meet deadlines and communicate effectively. Our ideal candidate also has previous experience as an Executive Assistant and is familiar with office management technologies.

Channel Account Specialist

The Predictive Index
Greater Boston Area
5 days ago
+21
If business consulting, sales, and leadership are some of your areas of interest, this position has all three, and opens the door for career advancement. We are looking for a self-motivated Channel Account Specialist to help grow and manage PI’s certified partners. You will be helping our internal partner activation team and our partners to sell, support, and deliver our products and services. The ideal candidate will possess a blend of sales and consulting skills, business acumen, and the ability to meet and exceed revenue goals.

Commercial Account Executive - LATAM

Datadog
Greater Boston Area
5 days ago
+39
Speak English & Portuguese. Focus on hunting and closing net new logos. History of top performance. Creatively source companies outside of your CRM. Strategically map out and break into accounts. Competitive, hungry, and driven sales person. Build strong relationships with prospects. Fearless on the phones, and creative in your emails.

Manager of IT

Drift
Greater Boston Area
5 days ago
+35
Managing our internal networks across offices in Boston and San Francisco and WeWork locations in Seattle and Tampa. Leading our onboarding and offboarding IT process ensuring efficient ordering, accountability and implementation of an employee’s IT needs. Managing the day to day employee IT requests efficiently to ensure a good balance of servicing employees properly while balancing costs and efficiencies of the IT organization. Manage the collaboration tools and systems between our offices to promote effective collaboration between offices and our expanding WFH policy. Effectively manage the day to day with regards to our “major” communication centers including Zoom Rooms, Zoom Digital Signage, and our “Backyard” company-wide meeting areas. Work effectively with managers throughout the Company to increase efficiencies of their organization through the use of IT tools and systems.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
5 days ago
+26
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

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