Mid Level Boston Startup and Tech Jobs

13

Executive Assistant

edX
Cambridge
20 hours ago
+39
 edX seeks an Executive Assistant (EA) to support the daily operations of our business development and strategic partnerships initiatives. Whomever fills this role will provide high level administrative support to two edX leaders and manage the needs of their customers. This hire will report directly into the Chief Commercial Officer & SVP of Strategic Partnerships, while also supporting our VP of Business Development.

Client Operations Manager

Wellframe
Greater Boston Area
1 day ago
+34
We are looking for a talented Client Operations Manager to join Wellframe’s Client Delivery team. This is position focuses on supporting our health plan, provider and partner clients during the implementation of the Wellframe platform and throughout the client life cycle. The Client Operations Manager is the primary point of contact for assigned clients, working within a multidisciplinary, team-based client delivery model, owning the program management, ongoing day-to-day operations, and assist in defining and executing account management strategy and corresponding relationships for 3-5 client accounts on average.

Business Systems Analyst - Tech Advancement

Humana Studio_h
Greater Boston Area
1 day ago
+47
The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Business Systems Analysis Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Enterprise Account Executive

Thought Industries
Greater Boston Area
6 days ago
+30
Hard work of course, but apart from that we’ll ask you to participate in building sales and territory plans, new customer prospecting, qualifying leads, identifying customer requirements, preparing and demonstrating Thought Industries solutions, managing deals to close, and meeting monthly and quarterly SaaS bookings targets. You will be working with a great team of passionate individuals who will feed off your enthusiasm. You will be required to manage and report on your sales activity and close contracts according to sales goals.

Enterprise Customer Success Manager

Thought Industries
Greater Boston Area
6 days ago
+30
Delivering and communicating ROI for our clients, throughout the customer lifecycle. Being the trusted partner for the customer on use-case and product functionality. Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. Collaborate closely with Renewal Managers and Account Managers to support renewals and expansion opportunities. Identify opportunities for customers to act as Thought Industries advocates (e.g. testimonials, case studies). Represent the voice of the customer to inform our sales process and product roadmap. Quarterbacking experiences by various cross-functional teams at Thought Industries, on behalf of the customer.

Sales Account Manager

CarGurus
Cambridge
6 days ago
+41
This role will focus on serving and maintaining CarGurus’ existing customer base through the collection of performance data, re-negotiation of subscription rates, and mitigation of customer churn. The Dealer Relations Specialist will be strong at presenting CarGurus offerings and benefits as an inside sales professional (primarily over the phone and also via email).  As an inside sales position, it is critical that candidates be persuasive, self-starters and will be expected to manage your own time, set priorities and meet monthly goals.

Customer Success Partner Specialist

Dealer Account Executive - Franchise

Account Executive

IT Manager

Eleanor Health
Greater Boston Area
3 weeks ago
+24
We're searching for an IT Manager, or experienced IT Support Specialist, who thrives in a high growth, team-oriented environment and who is passionate about contributing to our patient-centered mission. We work in a dynamic, fast-paced environment and the ideal candidate will be able to multitask several projects at once, quickly adapt to changing priorities and be eager to take on new challenges. This individual will lead and manage all IT needs for Eleanor’s clinics in North Carolina and New Jersey and our headquarters in Waltham, MA. The IT Manager will coordinate the work of in-market contractors, internal resources, and other partners to provide superb customer service, and system reliability, to our staff, patients, and other stakeholders

Sr. Technical Support Engineer

Abacus Insights
Greater Boston Area
1 month ago
+35
Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

Office Manager

Chronometriq
Cambridge
1 month ago
As Office Manager USA, you are directly responsible for organizing and coordinating the functions of Chronometriq’s USA home office functions with clients and departments in the USA, along with the corporate office in Canada so that the needs of the US office are met for office administration and procedures. The goal of the Office Manager role is to develop intra and extra-office communication protocols, streamline administrative procedures, inventory control, alignment with corporate vision, office staff supervision and task delegation.

Sales Engineer

InterSystems
Cambridge
2 months ago
+31
Recommending technical application, integration, database, and deployment architectures. Designing, building, and presenting Proofs of Concept (PoCs)  to prospects and partners. Coordinating with InterSystems' Account Representatives and all other departments to ensure a close, long-term relationship with our clients. Keeping up-to-date with InterSystems products and industry developments, especially competitive products, and undertake any relevant self-development or training.

Customer Success Manager

Klaxoon
Cambridge
2 months ago
- Set up the solution : from the delivery of the product to the mastering of all the features. - Manage customer's requests (functional and technical support). - Make sure your clients receive appropriate advice and support whenever needed. - Track KPIs and make sure that the CQD is respected (Cost/ Quality/Delay). - Build and obtain customer loyalty and a grow your portfolio. - Ensure that the solution is easy to use.

Global Account Executive

Klaxoon
Cambridge
2 months ago
We want someone who is eager to commit and help Klaxoon grow in the US. Your role will be to conduct daily prospecting actions by phone and email, and work closely with our customers to understand their needs and business objectives, with the following responsibilities.

Enterprise Sales Lead

CareDash
Cambridge
2 months ago
+32
As the successful Enterprise Sales Lead candidate, you have demonstrated experience in digital marketing & advertising with a focus on healthcare, a successful track record selling to enterprise customers, and an extensive healthcare network. In this role, you will be expected to make an immediate impact by accelerating the growth of CareDash site revenue through prospecting, pitching, closing, and onboarding new enterprise healthcare advertiser partnerships. You will quickly gain a clear understanding for the nuances and characteristics that indicate a prospect would be a good partner for CareDash and evaluate prospects for these traits to ensure your time is being spent on high-potential opportunities. Additionally, you will have confidence selling into and negotiating with C-suite stakeholders and be comfortable with consultative, unscripted, conversational Q&A and pitching. As Enterprise Sales Lead, you will work together with the analytics, product, engineering/data, and account management teams to onboard and transition new partners. While working with cross-functional teams, you will be expected to clearly articulate and document what is expected from a client to set up a campaign and to maintain a high-touch relationship with new clients to work through additional needs and questions in the setup process. You are secure in operating independently, but self-aware enough to seek help and assistance when necessary. 

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