Boston Tech Jobs and Startup Jobs

19

Lead Solutions Architect (Home office / Remote / W…

Humana Studio_h
Greater Boston Area
4 hours ago
+47
The Lead Solutions Architect translates business needs into technical systems solutions. Integrates hardware, software and network interfaces to form a system. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

M&A Lead Solutions Architect (remote / home office / work at hom e eligible)

Chief of Staff, Edge Health

Director, Strategy

Lead, Network Engineer

Senior Cloud IAM Engineer

Senior Systems Engineer - ServiceNow

Load 3 more jobs7 jobs at Humana Studio_h

Sales Engineer - East Coast

Kyruus
Greater Boston Area
21 hours ago
+36
You’ll promote the Kyruus vision and mission by working hand-in-hand with our Sales team to demonstrate our enterprise-wide patient access solution, the ProviderMatch Suite, to the top health systems in the country helping them match patients with the right providers, at the right time. You’ll enable our team of sales representatives to hit our sales targets and ultimately ensure the success of our business goals through persuasive, tailored presentations of our offerings.

Jr. IT Manager

Thought Industries
Greater Boston Area
1 day ago
+30
We are looking for an experienced Junior IT Manager to join Thought Industries to ensure all our IT needs are met as we continue to build the future of our SaaS Learning Management Platform. In this role, you would be responsible for coordinating, planning, and leading computer-related activities in our organization, work closely with our outsourced IT partner, Electric, as well as help us stay ahead of our evolving IT needs and systems requirements. This is a full-time Boston HQ based position open to U.S. applicants. 

Supervisor, Support Services

Wellframe
Greater Boston Area
5 days ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Clinical Services Director

Kyruus
Greater Boston Area
1 week ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

Director, Information Technology

Kyruus
Greater Boston Area
1 week ago
+36
You’ll contribute to the Kyruus mission by establishing and maintaining our internal information technology vision, strategy, and programs to meet business needs. You’ll be responsible for the execution of the strategy, policies, standards, and management practices that ensure that our corporate information assets and technologies are adequately protected across the entire organization and are aligned with specific business-driven risk appetites and profiles. You’ll be integral to the entire organization by through providing and sustaining thoughtful leadership for Kyruus, information technology initiatives and security program and establishing and cultivating relationships within Kyruuvianss to understand each department’s unique needs to empower the information technology team tocan best design and support secure solutions for user enablement. 

Business Development Representative

Thought Industries
Greater Boston Area
1 week ago
+30
Does this sound like you? You are high energy, love a challenge, and enjoy working on building something meaningful. You want to sell a solution that looks incredible and customers love. You want to play a critical role in a fast-growing software company. You are self-motivated, willing to influence company culture, and excited to play a key role in sales and company growth. You are smart and passionate with B2B inside sales experience and have a track record of finding opportunities. You are confident in your verbal and written communication skills and relish in developing lasting relationships with your customers. Technology comes as second nature and you feel comfortable remotely presenting and demonstrating software.

Customer Support Specialist Tier 1

Thought Industries
Greater Boston Area
1 week ago
+30
Support Thought Industries customers, helping them answer their questions or resolve an issue via support system, email and phone, as appropriate. Manage Tier 1 & 2 customer support, escalating when necessary. Assist the team with in-application support and tutorials. Assist with ongoing iterations and updates of self-help documents. Assist QA with bug testing to ensure customer issues have been resolved. Identify repeat issues and escalate with Product and Engineer management to prioritize the roadmap to reduce customer friction and increase customer satisfaction. Measure and share results of support activities across the company. Create new methods of supporting our customers, such as creating a customer community. Think about how to make improvements; not afraid to implement changes that increase customer success. Special projects that drive Support, Customer Success & Sales effectiveness.

Business Development Representative

Kyruus
Greater Boston Area
1 week ago
+36
You’ll work with our marketing and sales teams to convey the Kyruus value proposition in a compelling way to prospective customers and have genuine enthusiasm for the Kyruus mission and values. You’ll create, convert, and nurture leads by engaging inbound and event-generated leads; performing cold email and phone outreach to prospective customers; and fielding inbound inquiries by phone and online chat.  You’ll develop effective outbound messaging and campaigns in partnership with sales and marketing and adjust them based on key performance metrics. You’ll field inbound calls from prospective customers and identify prospects’ needs.  You’ll help to position Kyruus solutions through scheduling demos with sales reps and provide helpful background information to assist in call preparation. You’ll excel at responding to inquiries through the chat screen on Kyruus.com.  You’ll use HubSpot and Salesforce effectively to qualify leads and ensure timely follow-up. You’ll report to the BDR, Team Lead in the Sales Enablement department within the Marketing division.

Enterprise Account Executive

Thought Industries
Greater Boston Area
2 weeks ago
+30
Hard work of course, but apart from that we’ll ask you to participate in building sales and territory plans, new customer prospecting, qualifying leads, identifying customer requirements, preparing and demonstrating Thought Industries solutions, managing deals to close, and meeting monthly and quarterly SaaS bookings targets. You will be working with a great team of passionate individuals who will feed off your enthusiasm. You will be required to manage and report on your sales activity and close contracts according to sales goals.

Enterprise Customer Success Manager

Thought Industries
Greater Boston Area
2 weeks ago
+30
Delivering and communicating ROI for our clients, throughout the customer lifecycle. Being the trusted partner for the customer on use-case and product functionality. Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. Collaborate closely with Renewal Managers and Account Managers to support renewals and expansion opportunities. Identify opportunities for customers to act as Thought Industries advocates (e.g. testimonials, case studies). Represent the voice of the customer to inform our sales process and product roadmap. Quarterbacking experiences by various cross-functional teams at Thought Industries, on behalf of the customer.

Chief Commercial Officer

PathAI
Greater Boston Area
2 weeks ago
+21
The Chief Commercial Officer (CCO) is an executive position that reports directly to the CEO and works alongside the senior leadership team at PathAI. The CCO will hold primary responsibility for leading the strategy, development, execution and support of commercialization programs for PathAI's clinical products, which includes building relationships and partnerships with laboratories, hospitals, diagnostic companies, and payers. The primary objective of the role is to provide commercial leadership to realize PathAI’s vision of advancing medicine through the development and distribution of AI-powered technology for more accurate, standardized and predictive diagnostics.  The CCO will work closely with PathAI’s regulatory, scientific, and technology teams to shape company go-to-market and commercial strategy and partner on execution. The executive will have high visibility across the organization, including frequent interactions with PathAI leadership and Board.

IT Manager

Eleanor Health
Greater Boston Area
2 weeks ago
+24
We're searching for an IT Manager, or experienced IT Support Specialist, who thrives in a high growth, team-oriented environment and who is passionate about contributing to our patient-centered mission. We work in a dynamic, fast-paced environment and the ideal candidate will be able to multitask several projects at once, quickly adapt to changing priorities and be eager to take on new challenges. This individual will lead and manage all IT needs for Eleanor’s clinics in North Carolina and New Jersey and our headquarters in Waltham, MA. The IT Manager will coordinate the work of in-market contractors, internal resources, and other partners to provide superb customer service, and system reliability, to our staff, patients, and other stakeholders

Technical Account Manager

Abacus Insights
Greater Boston Area
3 weeks ago
+35
Our Customer Success team is rapidly growing and is looking for our first dedicated Technical Account Manager. In this role, you will be working closely with our customers to help unlock the highest value possible in the Abacus Product(s). You will have the ability to work across multiple teams and drive impact across the business.

Business Development Representative

Cohort Intelligence
Greater Boston Area
1 month ago
Cohort Intelligence is looking for a highly motivated and qualified sales professional who has inside sales experience generating qualified leads through calls and emails, building key relationships, and driving growth in partnership with Sales leadership. We are looking for a quick learner with strong communication skills who is personable and professional, and comfortable running presentations, attending networking events and trade shows. 

Director of Business Development

OpenScholar
Greater Boston Area
1 month ago
+13
As Director of Business Development, you'll manage your own pipeline throughout the entire sales cycle: from prospecting and lead generation to negotiation and closing deals. Must be an all-star hustler who is comfortable wearing all sorts of hats. This person will work closely with the CEO to grow the company. 

Customer Support Specialist

Lose It!
Greater Boston Area
1 month ago
+32
Mastery of product knowledge for entire Lose It! family of products (iOS app, Android app, Challenges app, embodyDNA). Delivering accurate and timely responses to customers over multiple channels (email, chat, App Store reviews). Clearly identifying, reproducing and logging bugs / product oversights. Detecting trends in customer issues and escalating appropriately. Updating processes and workflows in Zendesk using automations, triggers and macros. Guiding junior members of the team in their approach to customer care. Identifying opportunities for improvement, both for our team and our processes and the Lose It! suite of products.

Sr. Technical Support Engineer

Abacus Insights
Greater Boston Area
1 month ago
+35
Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

Customer Success Specialist - Marlborough

SimplePractice
Greater Boston Area
1 month ago
+21
In this role, you will use your passion for technology to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the Customer Success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our Customer Success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

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