Boston Tech Jobs and Startup Jobs

12

Information Technology Manager

MineralTree
Cambridge
12 hours ago
+23
We are looking for a hands-on IT Manager to keep our organization running smoothly. Comfort with systems, networks, business applications is a must. Additionally, MineralTree handles payments so a security mindset and a attention to detail are a must!

Enterprise Support Specialist - Weekend Shift

Grubhub
Greater Boston Area
19 hours ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Daytime Shift (Bilingual)

Enterprise Support Specialist - Night Shift

Sales Executive, Enterprise

Enterprise Support Specialist - Weekend Shift (Bilingual)

Enterprise Support Specialist - Daytime

Account Advisor, Enterprise Accounts

IT Service Desk, Team Lead

Manager, Enterprise Success

Solutions Engineer - Implementation

Director of Enterprise Sales

Enterprise Merchant Specialist

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Director of Customer Success

Upserve
Greater Boston Area
19 hours ago
+25
ABOUT THE ROLE The Director of Customer Success is responsible for increasing the engagement and use of the Upserve platform, as well as retention of our customer revenue. This includes proactively engaging with customers to educate them on how to best get value from Upserve services, ensuring customer issues are escalated and resolved appropriately, as well as recommending additional products or tiers of service that will provide maximum value

Account Executive

Upserve
Greater Boston Area
19 hours ago
+25
ABOUT THE ROLE As an Account Executive in Providence, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, competitor positioning in your geographic area. Each month you will drive the sales cycle from online demonstrations to

Solutions Engineer

MineralTree
Cambridge
1 day ago
+23
The Solutions Engineer (SE) partners with internal and partner sales executives during the sales process to help close new sales of our accounts payable automation software and related professional services. The day to day responsibilities of the SE include understanding the prospective customer’s environment, explaining the AP solution and value proposition, demonstrating the software, recommending solutions, assessing the customer’s current accounts payable process, determining how to best suggest approval workflows, implementation roadmaps and deployment strategies, demonstrating the ROI of solution and building strong customer technical champions.  Given the incredible growth in sales the company is investing in a sales engineering team to help the company scale.  This is an incredible opportunity for someone who wants to help drive significant growth and demonstrate technical leadership at a company that is at the convergence of market transformation and product awareness in the FinTech space.

Customer Support Engineer

MineralTree
Cambridge
1 day ago
+23
On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

Customer Service Associate, US

Salary Finance
Greater Boston Area
1 day ago
+28
We’re looking for an enthusiastic Customer Service Associate with a passion for, and a proven track record in, amazing customer service to join our Customer Operations team. Reporting to the Senior Director of Operations, you’ll learn our products inside out, build relationships with our customers to understand their needs and identify and apply the appropriate solutions.

Bilingual Customer Success Associate

Flywire
Greater Boston Area
1 day ago
+26
As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

Client Success Specialist

Flywire
Greater Boston Area
4 days ago
+26
The Client Success Specialist will work with Business sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution. 

Director, Pricing & Monetization

Flywire
Greater Boston Area
1 week ago
+26
Optimize existing pricing structure to drive group KPIs using competitor data, customer feedback, and running thoughtful tests. Execute new pricing tools/strategies in collaboration with product team to increase customer conversion, retention and revenue. Become an expert with respect to pricing and cost related matters for the entire organization. Track competitive landscape globally and ensure Flywire’s offering continues to be attractive for customers from a pricing perspective. Execute strategies to reduce risk associated with movements in FX market. Optimize existing FX risk management processes to reduce risk and improve KPIs. Manage external partnerships with FX vendors. Work in close collaboration with other key members of Global Payments team to ensure success of Pricing & FX function.

VP of Sales, US

Salary Finance
Greater Boston Area
1 week ago
+28
We’re looking for an exceptional, driven, high-calibre VP of Sales to establish partnerships with large employers around the country. Reporting to the US CEO, this is a high-impact role combining commercial and people management skills. You will be responsible for building, managing and developing the Sales team for the business.

IT Risk Analyst

Flywire
Greater Boston Area
1 week ago
+26
This position will lead the collaboration and implementation of IT Security Policies, Procedures, and Standards. This is a hands-on position that requires a strong technical background in security best practices, IT controls, policy and procedure development. Primary responsibility of the position is to monitor, evaluate and implement security controls to ensure the organization maintains its compliance to System and Organizational Controls (SOC), Purchase Card Industry Standard (PCI) and Health Insurance Portability and Accountability Act (HIPAA) across all departments and locations. They will lead the external audit process. The Information Security Manager is a proven thought leader and problem solver, as well as, an effective internal consultant, who will regularly advise business leaders on information security risk issues. To perform this job successfully, an individual must be able to perform the Duties and Responsibilities below

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