Boston Tech Jobs and Startup Jobs

24

Platform Operations Specialist

LiveRamp
Greater Boston Area
3 days ago
+22
LiveRamp TV Measurement is looking for a driven, expertly organized, and supremely thorough Platform Operations Specialist. The Platform Operations Specialist is responsible for execution excellence across our customers and partner network covering a full portfolio of project complexity and deliverable responsibilities. This person will be a critical member of the LiveRamp TV Measurement day-to-day operations and will have a direct impact on the future of the business.

US - Integration Engineer/Consultant

Privitar
Greater Boston Area
5 days ago
+22
Provide expert knowledge of Privitar products covering all aspects of installation, configuration, maintenance and operation. Provide expertise in data privacy definition and risk mitigation. Deliver solutions to customers’ data privacy issues using Privitar products. Drive customer requirement definition (size, scope, risk issues, exposure impact), data volumes, anticipated masking complexity, performance goals and the existing operational Hadoop or Data Flow environment. Define and execute test strategies and acceptance criteria. Collaborate with UK teams to leverage and develop existing product and implementation architecture knowledge base, best practices and defined implementation approaches. Be comfortable working on multiple implementation projects in parallel. Be the primary technical contact during project in order to address customer issues efficiently and quickly. Identify opportunities to add value to existing customers beyond current scope. Provide feedback to other Privitar teams - Engineering, Support, Sales - as needed in order to improve overall customer experienceBuild strong, enduring and profitable relationships with customers. Travel to customer sites within North America, and possibly further afield, can be expected.

Customer Success Specialist, Support (French Speak…

CarGurus
Cambridge
5 days ago
+41
The Customer Success Specialist will combine a passion for customer engagement with a proven understanding of how CarGurus tools and systems work. The CSS will provide outstanding support to primarily non-paying dealers, shoppers, and private sellers; and balance increasingly impactful support cases as their experience and comfort level grows. As such, coach-ability and a strong desire to learn and grow are the cornerstone of this role.

Professional Services Associate

Payfactors
Greater Boston Area
6 days ago
+25
Payfactors is looking for a Professional Services Associate to partner with and assist our clients with data configuration/product user interface initiatives within our proprietary compensation point solution (“SaaS” model). The Associate will play a key role in the collection, formatting, and data exchange of our clients’ organizational, survey, and market-pricing databases. The right individual for this role will be detail oriented and comfortable balancing multiple projects. Additionally, the individual must be proficient working with large data sets and Microsoft Excel. If you thrive by working in a high-growth environment utilizing the latest internet technologies, consider this opportunity as the next level in your professional development!

Senior Information Security Analyst

Payfactors
Greater Boston Area
6 days ago
+25
Payfactors is looking for a Senior Information Security Analyst to join our Information Security Team. You will play a key role in establishing the Information Security Program. The right individual for this role will be detail-oriented, able to multitask, and have a high level of professionalism. If you thrive by working in a fast paced start-up environment and working with sales, compliance and information security, consider this opportunity as the next level in your professional development.

Customer Success Manager

Payfactors
Greater Boston Area
6 days ago
+25
Initiate proactive customer outreach program. Engage clients and renew expiring agreements. Quarterly travel to meet in person with your clients. Collaborate with compensation and product functions to administer outreach programs (e.g., webinars, client steering committee). Uncover upsell opportunities within your client base. Ensure client satisfaction and product/service adoption. Set up and track programs in SalesForce.

Senior Events Manager

Privitar
Greater Boston Area
1 week ago
+22
 Working closely with colleagues in the global demand and field sales teams to evaluate industry events and programmes for their ability to generate sales interest and pipeline. Produce events from concept through completion: identify opportunities, define strategy and goals, assemble project teams, manage vendors, source speakers. Use events to build brand, develop sales pipeline, and strengthen customer and partner relationships. Management of event assets (Physical and promotional). Tracking and reporting events budget. Measure and optimise ROI on events to develop future programmes. Create post-event wrap-up reports, sharing key learnings and best practices. Provide internal event management support for non-marketing events as needed.

Manager of Customer Success

Tamr
Greater Boston Area
1 week ago
+33
We are looking for a Manager of our Customer Success team in the Boston area. Our Customer Success team partners with our clients to deliver transformational business outcomes. Working with some of the largest companies around the world (Global 2000), our CSMs pride themselves on not only building good relationships but also providing strategic advice - connecting clients with best practices and other companies solving similar challenges. Our ideal manager for the Customer Success team is a partner to other groups within Tamr and to our customers, helping both sides define and deliver on new opportunities.

Vice President, Customer Success

Workhuman
Greater Boston Area
1 month ago
+31
The VP of Customer Success will be a core part of the company’s leadership, leading all aspects of Customer Success including both the launch and ongoing success of customers.  The right candidate will be equal parts strategist, visionary, and a doer; easily able to shift from thought leadership to rolling up his or her sleeves to engage in hands-on support.  The candidate must have deep credibility and experience inspiring confidence and motivation with senior executives.  He or she will bring imagination and determination to solve complex customer issues across a global organization and will define, manage and measure all aspects of customer success company-wide, driving customer satisfaction, retention rates and growth.  A major measure of success for the VP will be his or her ability to build and inspire a team of customer success professionals with a focus on creating exceptional employee experiences. This will require demonstrated success hiring, developing and retaining a high-performing team.  

Customer Success Technical Specialist

Workhuman
Greater Boston Area
1 month ago
+31
Our Customer Success Team is responsible for ensuring our customers receive an outstanding customer experience and meet their business goals. Customer Success Managers and Specialists partner together with a shared goal of providing our customers with an exceptional experience with their programs using Workhuman’s product suite. They are committed to working with customers throughout the customer’s lifecycle and ensuring each one receives the maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and objectives.  This is not simply a vendor relationship. We are true partners with our customers. 

Customer Success Manager

Workhuman
Greater Boston Area
1 month ago
+31
The role’s primary responsibility is to ensure that each customer has achieved sustainable value from the Workhuman solution. Accompanying this goal is customer satisfaction, multi-level relationship management, maximizing program and feature adoption, alignment with best practices and the delivery of the customer’s program goals and objectives.

Network Engineer

Bullhorn
Greater Boston Area
1 month ago
+54
As a Network Engineer you will work with the head of Bullhorn's internal IT Group to provide world-class network and security support for a global company of 1200+ users. You will troubleshoot remote offices running on Cisco networking infrastructure and determine best practices for scalability and continued growth.

Entry-Level IT Technician

Bullhorn
Greater Boston Area
1 month ago
+54
As an Entry-Level IT Technician, you will work with the head of Bullhorn's internal IT Group to provide world class desktop and server support to 1500+ users.  You will troubleshoot multiple computer platforms (Windows, iOS, and Smartphone).  You will support multiple administrative and desktop related applications and users who work from home or travel.

Sr. Technical Support Engineer

Abacus Insights
Greater Boston Area
1 month ago
+35
Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

Executive Director, Career Collaborative

Bullhorn
Greater Boston Area
1 month ago
+54
As the Executive Director, you will employ both traditional and creative strategies to raise capital and energize communities to create real, sustainable growth for this important mission. You will be a resourceful, energetic, and innovative leader and contributor. This is a hands-on role for someone who will roll up their sleeves and get excited about making a difference in communities and lives.  

Senior Customer Success Manager

Workhuman
Greater Boston Area
1 month ago
+31
The role’s primary responsibility is to ensure that each customer has achieved sustainable value from the Workhuman® solution. Accompanying this goal is customer satisfaction, multi-level relationship management, maximizing program and feature adoption, alignment with best practices and the delivery of the customer’s program goals and objectives. This is an exciting opportunity for an experienced leader who has broad expertise in customer relationship management, and consulting. The ideal candidate will have large account management experience understand what it takes to deploy enterprise software, be well-versed in cross team coordination, have relationship mapping expertise, experience building lasting relationships with customers and be a strategic thinker.

Open Source Developer Community Coordinator

InterSystems
Cambridge
1 month ago
+31
As the Open Source Community Mananger, your mission is to educate and engage early adopters and the broader open source developer community around the InterSystems IRIS data platform and back it up with practical examples. That means doing whatever it takes to bring them into our developer community of developers and keep them actively and happily building within it while learning from their experiences. This is a role that will allow you to contribute to building real software and also take a public-facing role representing the platform to developer communities. It is part marketing, part engineering and part community building with a healthy sprinkle of education and public relations.

Technical Program Manager

Abacus Insights
Greater Boston Area
1 month ago
+35
We are seeking a Technical Program Manager who can deliver on our vision of a data management technology platform that will democratize access to health care data for our clients.  We are currently focused on delivery of the initial product.  The Client Solution Lead is a strategic and enthusiastic solution-driver who puts our enterprise customers at the core of everything we do. This is an outstanding opportunity to build and manage key client relationships, be a platform expert, and work closely with leads to establish scope and implement.  As a Client Solution Lead, you will have deep command over the Abacus platform architecture and how the platform can deliver value to large enterprise clients. Success in this position requires strong consultative technical skills, a focus on client service, deep enterprise architecture expertise, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.

Implementation Operations Manager

InterSystems
Cambridge
1 month ago
+31
We are looking to employ an Operations Manager to join our Professional Services Team based in Cambridge.  The Operations Manager is responsible for managing the day to day activities of the operations team and ensuring that appropriate and agreed service levels are achieved.   The Operations Manager will work cohesively with the Implementation, Managed Services, Product Management and Development teams in the US to provide leading edge services.

System Management Specialist

InterSystems
Cambridge
2 months ago
+31
InterSystems seeks a Systems Management Specialist with a background in large Windows and/or Unix environments and experience of OS Scripting. Providing support for our TrakCare (healthcare information system) deployments, the Systems Management Specialist is responsible for the overall delivery of the System Architecture Plan and the implementation, configuration and management of resources. 

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