Boston Tech Jobs and Startup Jobs

166

Vice President of Solutions | Siemens GTM

Mendix
Greater Boston Area
20 minutes ago
+13
The VP of Solutions will enable Siemens sales organization to position Mendix and identify and develop repeatable Go To Market (GTM) solutions. With the acquisition of Mendix by Siemens the need to partner with and build a scalable go to market sales process with Siemens sales organization will be the most lucrative growth opportunity for expansion. As the leader of this Solutions team this person’s top priority is to ensure the team is appropriately staffed and the machine is executing at scale. Specific objectives include staffing the field-based teams and building the associated ecosystems to enable and execute against the sales plan. The key metric will be sourced new ARR by siemens sales organization (2019). The Go to Market scope includes all market segments of customers and prospects across various industry verticals within Siemens. You will be responsible for hiring the best and then delivering significant growth by building and operating an ecosystem of customers, partners, industry influencers and prospects. A strong focus on recruiting, enablement, pipeline generation and value-based enterprise selling will be required. As the leader you will work with the senior leadership team to execute your plan. Expectations are that you will be an active member of the Go to Market team and participate often in market facing activities where you absorb and analyze feedback from the market and communicate that back to the corporate teams to help drive the product roadmap and corporate priorities.

IT Support Specialist

Fuze
Greater Boston Area
22 minutes ago
+29
This is your opportunity to work directly alongside industry veterans, and learn all you ever wanted to know about IT, Unified Communications, Software-as-a-Service, Business Intelligence, and what goes into creating a world-class service provider environment. In this position, you will provide day-to-day technical support to employees which will enable you to have a deep understanding of our network infrastructure and internal desktop systems, both software and hardware. You will install, configure and troubleshoot desktop systems, workstations, servers and network issues in a heterogeneous environment. You will also maintain passwords, data integrity and file system security for the desktop environment. Communicating highly technical information to both technical and nontechnical personnel will be required in this role, as well as you may be asked for recommendations for new hardware and software solutions. New solutions may include acquisitions and upgrades. In addition, you will also participate in development of information technology and infrastructure projects as well as conduct training programs designed to educate computer users about basic and specialized applications. In this role you will be responsible for local help desk and remote user support for company-hosted and cloud-based services as well as interfacing with service providers, vendors, and outsourced consultants. This is a fantastic opportunity to spread your wings and do a lot for a company that is growing tremendously in two hot industries, both Cloud and UC! Do you want to be with a leading company in a growing trend that has no boundaries?

Customer Solutions, Technical Engineer

Markforged
Watertown
23 minutes ago
+25
The goal of the Technical Solutions team is to build relationships based on trust which result in successful, passionate, loyal customers and colleagues. We do this through listening to their needs and guiding them to the fullest use of the products we offer. We are looking for people with the right mix of compassion, writing skills, and technical knowledge to get the job done.

Logistics Coordinator

Machine Operator 1st Shift

Machine Operator 2nd Shift

1st Shift Supervisor

2nd Shift Supervisor

Senior Manager, Program Management Office

Technical Trainer

Program Manager

3rd Shift Supervisor

Quality Engineering Technician

Engineering Executive Administrator

Machine Operator 3rd Shift

Sourcing Engineer

Facilities Manager

Maintenance Technician

Help Desk Technician II

Load 10 more jobs17 jobs at Markforged

Sr. Manager, Sustainability & Compliance

Indigo
Greater Boston Area
24 minutes ago
+21
Outline clear deliverables for software, training, marketing, and any other relevant functions. Simplify complex protocol language into material that our growers and agronomists can easily execute. Ensure 90%+ of compliance and verification processes are successful. Write a compliance strategy plan; by the end of 2019, scour markets and policies within relevant global markets and prioritize protocols that we should build into software.

Senior Technology Project Manager

Associate Manager of Strategic Projects

Project Coordinator

Seed Applied Technology Regulatory & Compliance Co-op

Project Manager, Microbial Product Development

Indigo Training Projects, Associate Manager

Director, R&D Project Management

Head of Productivity & Training

Temporary R&D Coordinator

Sr. Manager, Quality Management System

Director of Training

Load 8 more jobs12 jobs at Indigo

Technical Support Analyst

CrunchTime!
Greater Boston Area
2 hours ago
+25
CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology. Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

Customer Success Manager

Smartsheet
Greater Boston Area
4 hours ago
Smartsheet is looking for a proven Customer Success Manager to manage a set of large accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet...

Post-Live Services Coordinator

Toast
Greater Boston Area
5 hours ago
+45
Coordinate, monitor and improve fields service activities after a customer has gone live. Contact customers to confirm field service visits. Set and, at times, re-set expectations with the customer on the remediation process itself along with providing excellent customer service support. Work with customers to understand scope of field service projects. Ensure material is ordered and sent to job sites on time. Occasionally act as sales lead for field service work to develop business. Manage service delivery. Direct and manage on-site/remote field service crews. Work with field service crews to ensure all aspects of job are complete. Ensure accurate records of all field service calls are maintained. Review customer billings to ensure accuracy.

Enterprise/Mid Market Technical Services Manager

Strategy & Operation Senior Program Manager

Salesforce Administrator

Manager, Restaurant Success

Program Manager

IT Project Manager

Restaurant Success Manager

Director of Customer Success Enablement

Director of Remote Implementation

Relationship Manager, Toast Payments

Director Real Estate and Workplace Experience

Technical Support Specialist

Revenue Operations Representative

Systems Enablement Manager

Strategy & Operations Project Manager

Corporate Strategy & Development Integration Project Manager

Restaurant Success Analyst

Director, Toast Payments

Workplace Experience Coordinator

Data Quality & Data Operations Manager

Load 10 more jobs21 jobs at Toast

Plan Benefits Manager

Devoted Health
Waltham
5 hours ago
+19
Responsible for all aspects of Benefit configuration including interpretation, analysis, implementation and audit. Apply member cost share and benefit exclusion information from health plan evidence of coverage into the system. Develop test cases and documentation to support configuration changes/updates/additions, including annual/quarterly code loads. Assists in the research and resolution of Benefit inquiries submitted by other department within established time frames. Assist in completion of major projects. Define, develop, drive and deliver assigned small projects. Work with key project stakeholders to formulate and communicate business requirements and scope of project. Work with project stakeholders to translate their requirements into specifications technical staff can understand, translate questions that technical staff has into a format the stakeholders can understand and validate their requirements. Unit tests upon development to ensure requirements have been met. Identify potential areas of automation and aid in re-engineering the underlying business processes. Set up test environment and prioritize testing. Perform root cause analysis and issue resolution Execute and track test cases and documentation to support configuration changes/updates/additions and software implementations. Responsible for configuration, interface and application testing. Responsible for User Acceptance testing and implementation support. Develop and maintain standards for development of business processes and cases and their documentation. Coordinate multiple simultaneous projects and initiatives. Facilitates and leads meetings and selected work-groups.

Registered Nurse, Clinical Guide ~ Bilingual English / Spanish

Appeals & Grievances Specialist

Member Service Guide

Desktop Support Engineer

Manager, Clinical Guide Team

Operations Integration & Improvement Associate

Integrations Associate

Load 4 more jobs8 jobs at Devoted Health

Operations Associate

SimpliSafe
Greater Boston Area
5 hours ago
+33
SimpliSafe is looking for an Operations Associate who can transform raw data into meaningful insights and actionable recommendations. In this role you will be instrumental in developing initiatives that contribute directly to our rapid growth & improve the efficacy of the Operations Team. In this highly visible role you will interact with cross functional groups and executive leadership.

Director of eCommerce

Director of Customer Value Optimization

Customer Support Representative

Director, Enterprise Customer Success Management

Drift
Greater Boston Area
5 hours ago
Continue hiring a talented and ambitious team of CSMs who can drive the success and growth of our enterprise customers. Develop a strategy for enterprise customer engagement, adoption, project management, change management and growth. Partner with our VP of Enterprise sales to support the expansion of Drift customers. Liaise with our product team to demonstrate enterprise customer product needs. Accurately forecast your team’s business for current and future quarters. Hit your enterprise net retention and customer health quota on a monthly, quarterly, and annual basis.

Client Strategist

ProfitWell
Greater Boston Area
5 hours ago
+27
Are you great at building relationships? Do you love data and presenting it to others? Smirking a bit because those first two questions seem too on the nose? Then you may just be a perfect fit for the Client Strategist role at ProfitWell. As we grow, our current customers are valuable resources for future engagements and we want to nurture these relationships in a fun and thoughtful way. That’s where the Client Strategist comes into play. You should be a natural at establishing rapport, asking questions, and building meaningful relationships to the benefit of both our customers and ProfitWell.

Customer Success Manager

ProfitWell
Greater Boston Area
5 hours ago
+27
It's not just about pushing code. It's about pushing high quality code that sets the product apart and defines the ethos of the experience of the product. You'd rather take an extra 30 minutes to work out a better process than simply wait for all of the bugs to appear. Of course, there are times bugs teach you an even better way of solving the problem and the way forward is simply relentless execution. No problem shouldn't be considered and your teammates enjoy working through them with you. It's not personal, it's all about creating the very best product possible. If this is you, come join the team at ProfitWell as an Engineer where you'll have a chance to get your hands dirty and learn from others who share your passion for building amazing products.

Desktop & Network Technician

Smartsheet
Greater Boston Area
1 hour ago
Smartsheet is seeking to hire a Helpdesk Technician to an already highly established Corporate IT team to provide the highest quality support to both our onsite and remote employees in a professional environment. We’re looking for a talented, self-motivated, and service-oriented individual with high integrity who can make an immediate, positive impact. You will also work in collaborating, participating in the design and implementation of new

Customer Success Manager

Acquia
Greater Boston Area
10 hours ago
+20
 We are seeking an energetic Customer Success Manager to be based out of our Boston office. This individual will be responsible for developing & maintaining existing customer relationships while leading the customer to full adoption and absorption of our products. We are seeking a candidate that has proven success in developing strategic relationships in large organizations leading to high retention rates, high NPS scores and expansion opportunities. This role will proactively engage in the day to day management of the account, including strategic account planning and customer success issue resolution. This role will work directly with Sales, Technical Support, Operations, Professional Services and Finance.

Chief of Staff

ProfitWell
Greater Boston Area
11 hours ago
+27
We are looking for a Chief of Staff to join our Operations team. This unique role is an integral part of the organization that will work cross-functionally with everyone in the company and will be responsible for a myriad of tasks ranging from large and highly impactful projects down to daily office requests from all team members. The right person for this role will thrive while juggling multiple projects at once and working with both internal and external stakeholders. You should be a self-starter comfortable with ambiguity and working with little to no direction.

Director, Product Management

Acquia
Greater Boston Area
11 hours ago
+20
Reporting directly to the Director, Technical Program Management, you will be working closely with product management and engineering leadership to streamline processes; manage milestones, schedules and processes required to track and deliver product; provide analytical guidance to the program team; and provide leadership throughout the entire product lifecycle, communicating and mitigating risks in the context of time-to-market requirements. Most importantly it will be the responsibility of the Technical Program Manager to ensure cross functional stakeholders are aligned to both timelines and the value proposition of the program.

IT Engineer - POS Integrations

Drizly
Greater Boston Area
15 hours ago
+11
Own and drive multiple projects through close coordination with retailer teams, internal teams, and 3rd parties. Connect remotely into store POS systems and install / write custom data extraction scripts. Write complex SQL queries to join tables, pull necessary fields, and export data to CSV. Maintain a code repository of scripts in git. Troubleshoot in-store networking issues (connecting to remote databases, firewall issues, outbound FTP issues, etc). Provide documentation and establish troubleshooting procedures for the retailers and internal teams. Work with our engineering team to integrate the extracted data into Drizly's ecommerce platform.

Manager of Retailer Onboarding

Drizly
Greater Boston Area
15 hours ago
+11
You will be responsible for building a system and a team that enables smooth setup and education of new and existing retailer partners. This includes coaching partners, assisting them with their needs, and communicating their feedback purposefully and tactfully across Drizly departments, as well as building and managing an organization to carry out these responsibilities. You will also be responsible for sharing market changes and performance metrics internally and across the Retailer Operations team. 

Customer Experience Representative - Boston

Drizly
Greater Boston Area
15 hours ago
+11
You are a highly motivated problem solver. People tend to describe you as a hardworker - but for you it is about doing the work and doing it well, because you care. You are a passionate advocate for your customers. You are highly empathetic and love resolving issues (customer or store facing) as quickly, politely, and professionally as possible. You aren’t easily rattled. You remain calm under pressure and can easily diffuse a situation through your presence. You understand the power of your words and are thoughtful in your approach. You know that to truly delight your customers you don’t need to promise the world, but instead be honest, understanding, and exhibit good judgment. You are a supercommunicator, both written and verbal; and you love to share what you learn.

Enterprise Customer Success Manager

Drift
Greater Boston Area
19 hours ago
Customer Centricity: You are a trusted partner and advisor to your customers, and their needs are your north star. Agility/Rigor: “Give me what I need to get moving” is your mantra. As things change and move quickly, you are excited by the fast pace, and opportunity to constantly learn. Scrappiness: You are energized by rolling up your sleeves and making things happen. Extreme ownership: You hold yourself accountable to a high bar. You are supremely organized, you see what needs to happen, and you don’t just roll with it, you run with it. Implementation Chops: You know what it takes to get customers moving quickly and seeing value from software for their business. You also know what it takes to drive change through an organization, and to guide customers through that change. Problem solving: Getting to the root cause of a challenge and coming up with a solution is second nature to you. You have an eye for identifying problems, and an even stronger skill in taking positive proactive action. Technical capabilities: You’re thrown something SaaS Software/Internet related and can move quickly through it with a strong sense of comfort and confidence (e.g. Integrations, APIs, JavaScript, CRM).

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist & Data Analyst Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds