Boston Tech Jobs and Startup Jobs

65

Customer Support Specialist

Formlabs
Somerville
3 hours ago
+16
Our incredible Customer Support team connects with those users in a variety of different ways, through email, live chat, phone support, and live trainings. If you’re looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Support Specialist. 

Mechanical Product Leader

Hardware Product Manager

Director of Strategic Initiatives

Systems Performance Manager

Customer Success Manager

Load 2 more jobs6 jobs at Formlabs

Manager, Strategy & Special Projects

Indigo
Greater Boston Area
3 hours ago
+21
Master technical elements of GeoInnovation and Atlas capabilities in order to be able to compellingly articulate them to customers. Deliver Atlas product demos both internally and externally to potential users. Activate latent Atlas lead pipeline and maintain in Salesforce. Build strong working relationship with the Indigo Market Development team. Manage customer inbound and existing customer relationships. Be able to close large deals that have strong potential for repeatability of Atlas core offering. Partner with Market Development on significant enterprise deals where Atlas is a critical enabling technology. Actively support user adoption of Atlas and enablement by developing user documentation. Close enterprise scale deals in collaboration with Market Development. Formalize sales processes and sales collateral to be scaled in partnership with market development. Cultivate ongoing/ signed customers to develop higher-value enterprise deals.

Senior Technical Product Manager

US Microbial, Senior Product Manager

Regional Merchandising Director

Services Product Manager, Global Markets

Senior Product Manager

Manager, Agronomic Products

Product Strategy Manager, Pricing Tools

Sr. IT Manager, Supply Chain

Load 5 more jobs9 jobs at Indigo

Clinical Product Manager

PathAI
Greater Boston Area
1 day ago
+21
The Clinical Product Manager will be responsible for driving the strategy for one of PathAI’s product lines. This would Include developing the product roadmap and owning the product life cycle management. This role will support clinical trial services at PathAI.

Senior IT Disaster Recovery Engineer

Humana Studio_h
Greater Boston Area
1 day ago
+47
The Senior IT Disaster Recovery Engineer assists in development of risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters. The Senior IT Disaster Recovery Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Lead, IT Disaster Recovery

Agent Support Representative (WAH)

ESS Voice, Senior Telecom Administrator

Product Implementation Lead - AI

Senior Desktop/End User Support Engineer

Senior Product Manager

Associate Director, Go365 Technology Solutions

Enterprise Clinical Operating Model Technology Senior Product Management Professional

Lead Product Manager - Virtual Healthcare Solutions

Director, Digital Health Product

Director, Digital Health Product

Data Security Analyst (Boston or Louisville, KY) - for Digital Health & Analytics

Lead Solution Architect

Director, Strategy

Lead, Network Engineer

Product Management Advisor, Clinical Product

Senior Systems Engineer - ServiceNow

Load 10 more jobs18 jobs at Humana Studio_h

Technical Product Trainer

Abacus Insights
Greater Boston Area
1 day ago
+35
Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges data from various sources and formats, allowing

Product Manager

Abacus Insights
Greater Boston Area
1 day ago
+35
Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges data from various sources and formats, allowing

Executive Assistant

Agero + Swoop
Greater Boston Area
1 day ago
+26
The Executive Assistant role provides specialized administrative support to the Agero executive leadership team. This is a hugely visible role across both the executive team and Agero's corporate HQ. This role entails proper management of confidential information, meeting logistics management and general administrative support. Arranges and coordinates multiple executives daily calendar, travel arrangements, correspondence and files. Additionally, this role entails answering incoming calls & responding to emails.

Customer Support Manager

Wistia
Cambridge
1 day ago
+38
As Support Manager, you support our team’s success by managing the productivity, happiness, and professional development of Customer Champions through direct mentorship and communication. You also keep a pulse on the customer support experience by helping our customers through direct reactive support and analyzing trends within the inbox. You work alongside other managers and the director to ensure that the team is being successful with everyday work and longer term projects, and maintaining communication to keep the rest of Wistia informed of the customer support experience.

Customer Experience Associate (Temp to Perm)

DraftKings
Greater Boston Area
1 day ago
+46
As a Customer Experience Associate, you will be the primary point of contact for our DFS product – to answer customer questions and help advocate across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. This is a Temp to Perm position built around the NFL Season.

Product Designer

Director, Risk and Compliance

Head of Digital Growth

Senior Product Manager

Acquia
Greater Boston Area
1 day ago
+35
You will be able to apply your knowledge of marketing, marketing analytics and data science to help our customers easily create exceptional personalized experiences. In this role, you will be responsible for defining, building and evangelizing capabilities for the best personalization solution for the web, and for consumption in many other channels. You will shape the solution to be a key part of the Acquia Digital Experience Platform leveraging the strengths of Acquia in the unified customer profile in the CDP and the strengths in the Drupal Cloud offering for powering web experiences.

Customer Success Manager

Vice President, Products - Marketing Cloud

Gainsight System Administrator

Master Customer Success Manager

Associate Support Engineer

System Administrator (Atlassian)

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Director of Product Management

Privitar
Greater Boston Area
2 days ago
+22
This is a fantastic opportunity to join a fast paced and growth oriented Product team working on an important commercial and social mission: helping companies unlock the analytical value of their data while ensuring that the privacy rights and expectations of individuals are respected. We believe that a great product starts with a great team. We are looking for a leader to work with the VP of Product and the existing team to help us design and

Senior Client Partner, Brand Advertising

Unity Technologies
Remote
2 days ago
+55
As a Senior Client Partner for Brands, you will be responsible for growing Unity Ads’ presence within the Midwest, focusing on driving revenue from major advertisers, brands, and agencies. This unique and exciting position will enable you to define the future of Unity’s massive ad business and work closely with Unity product, marketing, account management, and operations to ensure successful delivery and renewal of advertising campaigns. This role will be remote, based out of Chicago or Detroit. 

Workplace Experience Coordinator

Senior Systems Engineer- Nordics

Transmit Security
Remote
2 days ago
+27
- Understand the customer's needs, and establish Transmit's product as the best solution that solves the customer's challenges. - Build and present customized demos of Transmits products. - Convey deep understanding of the customer's technology as it pertains to Transmit's solutions. - Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position. - Attain quarterly and annual objectives assigned by management. - Respond effectively to RFPs. - Ability to travel based on territory alignment and region.

Staff Product Manager

CircleCI
Greater Boston Area
2 days ago
The Product Management team is responsible for the product strategy, roadmap, and execution. Because developers are our customers (and we’re a huge user of our own service), Product Management and Engineering work together closely to understand the needs of our users, and jointly define the product vision. We work in cross-functional teams, use data and user-research to drive our decision making, believe in delivering features quickly and continuously improving them, and love to talk to our users. We prioritize work that delivers the most impact, and is measurable and achievable.

End User System Engineer

Agero + Swoop
Greater Boston Area
2 days ago
+26
nstalls, configures, and maintains organization’s server and endpoint environment. Analyzes and resolves problems associated with server and endpoint hardware, OS and applications. Detects, diagnoses, and reports problems on both server and endpoint systems. Provides third level support for administration and maintenance of PC and system applications.

Security Analyst - Compliance Operations

Datadog
Remote
2 days ago
+39
As an Information Security Analyst on the Compliance Operations team, you will be responsible for the design, implementation, and management of Datadog’s technical compliance capabilities. You will create and maintain solutions to uphold Datadog’s continuous compliance with a broad set of industry and federal regulations, and drive compliance efforts to enable Datadog to enter increasingly regulated markets.

Security Analyst - Compliance Operations

IT Systems Engineer

Security Analyst - FedRAMP

Security Analyst - Customer Trust & Privacy

Load 1 more jobs5 jobs at Datadog

Systems Administrator

Rapid7
Greater Boston Area
2 days ago
+24
Compelled to comment when you see something wrong? Lose sleep if a system isn’t set up exactly the way you want it to be set up? We are looking for a person that can bring new solutions to old problems, who understands that technology is meant to empower people. The work will be dynamic in a company that is growing. You will be part of a community which is fanatical about security and on a mission to make an impact in the global technology ecosystem.

Senior Customer Success Manager

Strategic Customer Success Manager

Security Consultant

Customer Success Manager

Load 1 more jobs5 jobs at Rapid7

Messaging Security Analyst 1

Mimecast
Lexington
2 days ago
+58
Messaging Security ensures that our security-focused solutions are performing accurately and efficiently.  We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where Mimecast can be improved and update detection at our spam, URL, and attachment security layers.  We strive for proactive, rather than reactive, approaches to threat detection.

Vice President, Business Systems

Dynatrace
Waltham
3 days ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Virtual Customer Success Manager- Bilingual

Skillsoft
Remote
6 days ago
+27
Accountable for enabling success throughout the customer lifecycle using Skillsoft consulting best practices and methodologies, to drive renewal and growth outcomes for designated customer accounts as assigned by the Manager. Responsible for overall management of relationships and projects and is the main point of contact for the account team and the customer. Establishes relationships with stakeholders and mobilizers across the customer organization and enlists and manages internal Skillsoft resources including Client Service Consultants, Services, Technical Resources, and others throughout the lifecycle as needed. Responsible for planning and driving ongoing account strategy (including setting account goals and priorities). Conduct annual customer reviews of overall account health including benchmarking and best practices. Achieve annual certification in the use of Skillsoft methodologies, models and tools used to drive customer success, renewals and growth. Responsible for customer monthly license consumption reporting and quarterly data analysis providing solution findings and trends. Responsible and accountable for the customer Account Health Record, keeping details current and meeting established goals. Responsible for entering key customer activities into Salesforce on a regular basis. Responsible for pursuing strategic alignment opportunities throughout the customer organization.

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