Boston Tech Jobs and Startup Jobs

11

Software Product Manager, Microbial Innovation

Indigo
Greater Boston Area
22 hours ago
+21
The Microbial Innovation Product Manager will help accelerate Indigo’s microbial pipeline by driving the development of software products to capture, analyze and visualize complex scientific data from lab assays to field trials. You will have the opportunity to collaborate with many functional teams across Indigo including Microbial Innovation, Research Engineering, Software and Integrated Product Management, Data Intelligence and Data Sciences. We believe that understanding our customer’s problems are critical to helping us prioritize features which leads to a strong roadmap. In this role, you will lead a product line or feature set and be responsible for the overall success of that product. The ideal candidate will have experience with and strong interest in scientific data and empathy for customers working in R&D functions.

Senior Technical Product Manager

Director, Carbon Strategy

Head of Internal Sustainability

Senior Product Manager

Head of Grain Quality

Senior Product Manager, Growth

Load 3 more jobs7 jobs at Indigo

Technical Support Analyst

CrunchTime!
Greater Boston Area
23 hours ago
+26
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Customer Success Manager

CrunchTime!
Greater Boston Area
23 hours ago
+26
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Systems Solutions Architect

Toast
Greater Boston Area
23 hours ago
+50
Reporting to the Senior Manager of Business Systems Architecture and Integrations, the Systems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architect will be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment. 

Travel Manager

Sr. Restaurant Success Analyst

Senior Product Manager, Payment Experience

Senior Manager, Strategic Operations

Senior Director of Product Management, Payments

Sales Enablement Manager, Systems and Tools

Product Manager, Core

Loan Operations Manager - Toast Capital

NetSuite Administrator

Lead Executive Assistant

IT Infrastructure Manager

Director of Product Management, Core

Director of Business Systems

Director, Enterprise Systems Architect

Business Systems Manager

Chief of Staff Supporting CBO/CFO

Business Operations Team Lead

Regional Director, Services - East

Regional Director, Services - Central

Senior Director Enablement CS

Regional Manager, Inside Customer (Restaurant) Success

Bilingual Restaurant Success Manager - Inside

Director of Business Operations

Director of Procurement

Network Engineer II

Load 10 more jobs26 jobs at Toast

Part-time Customer Service Ninja

ezCater
Greater Boston Area
23 hours ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Director of Core Platform

Customer Service Representative

Product Owner III

Peapod Digital Labs
Greater Boston Area
1 week ago
+25
The Product Manager role at Peapod Digital Labs (PDL) will function as a key leader in the Product organization and will have 360 ownership of a set of Products through Product functions that span the spectrum from ideation-strategizing to execution-delivery and everything in between. This leader will be responsible for achieving business metrics by enhancing the customer experience on the digital properties of Ahold Delhaize USA’s brands – Peapod, Stop & Shop, Food Lion, Giant Food, Giant/Martin’s, and Hannaford.  This role will deliver value for customers in Health and Wellness with a focus in Pharmacy. This leader is responsible for maintaining robust inbound and outbound communications with colleagues, stakeholders, and leadership about all things to do with his/her product portfolio. 

Product Owner I

Peapod Digital Labs
Greater Boston Area
1 week ago
+25
Contribute to the development of a product vision, then drive a process to bring that vision to fruition. Collaborate with key stakeholders to develop product-line growth strategy. Champion the needs of the customer and PDL/AD USA business goals throughout the execution of a project. Owns SDLC requirements 360 – gathering, definition, clarifications.  Demonstrate growth in skillset and progressive competence to take on more responsibilities, to be able to step into Product Manager roles as opportunities arise.  Must organize with independence, develop a strong understanding of our customers, manage multiple concurrent projects, and identify and lead solutions that recognize significant business value.

Corporate IT, Systems Engineer

Grubhub
Greater Boston Area
1 week ago
+29
The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Boston, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Manager, Business Operations

Solutions Engineer - Reliability

Product Manager II - Ordering Integrations

Enterprise Support Specialist - Night Shift

Load 1 more jobs5 jobs at Grubhub

Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 week ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Product Manager

Dawn Foods
Greater Boston Area
2 months ago
+28
Dawn Foods is looking for a great Product Management talent to be one of the first ten hires in our new Digital Innovation Hub. We are a leading global bakery manufacturing and distribution organization with almost 100 years of history at the beginning of our digital journey. The Boston office has a mandate to drive the company’s external digital capabilities and to transform the overall business model while leveraging its rich heritage. It will be a journey. And you could be one of the charter members of the Digital Innovation Hub with a strong voice around how we work and what outcomes we drive. You will have a wide influence on building online ordering capabilities for our bakery customers, conceptualizing new digital solutions to drive customer lifetime value, and shaping our overall customer experience. This role will have a direct and tangible impact on our Digital team, our company, and our customers. Come join a team of Boston digital experts for this unique opportunity as we build a digital start-up within a global organization and transform the business for future growth. This role reports to our Boston-based, Senior Director of Product Management.

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