Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

128

Field Merchandising Manager

Peapod Digital Labs
Greater Boston Area
14 hours ago
+17
The Manager of Field Merchandising is responsible to manage a relevant Fresh and Specialty assortment for an assigned market, as well as provide local support and quality assurance and troubleshoot just-in-time merchandising challenges at the distribution center level.  Activities will include full category reviews of Fresh Departments (Produce, Deli, Meat, Seafood, Floral and others as assigned), local item and vendor set up, maintenance of cost and retails, development of local weekly ad promotions.  This role will build a unique Fresh assortment developing partnerships with local vendors (specialty) and restaurants.

Manager, US Strategy

Peapod Digital Labs
Greater Boston Area
14 hours ago
+17
The US Strategy Team is growing to better support our great local brands and leadership team tackle the organization’s highest-priority strategic initiatives, identify continued near and long-term growth opportunities, and help shape the corporate agenda. Projects range from strategy development for emerging growth opportunities to long-term strategic planning.  This position will report to the Director of US Strategy with significant exposure to our various leaders across our Brands (Stop & Shop, Giant Martin, Giant Foods, Food Lion, Hannaford and Peapod) and Functional Leadership teams (E-commerce, Supply chain, Merchandising etc)

Manager, Customer Success (Boston)

Klaviyo
Greater Boston Area
17 hours ago
+42
As a Manager, Customer Success you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Director of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our rapidly growing customer base worldwide. As part of our customer success-focused, results-driven organization, you will also be responsible for driving sustainable, long-term customer value.

Manager of Customer Operations

Product Expert - Full-time/Flex (Boston)

Onboarding Specialist (Boston)

Director of Support

Customer Support, Manager

Load 2 more jobs6 jobs at Klaviyo

Operations Manager

Zagster
Greater Boston Area
17 hours ago
+37
As we rapidly expand our services to more markets we are looking to grow our headquarters based Operations Team.  Our Boston based team of Operations Managers own a portfolio of individual mobility markets and work directly with local market operations teams to ensure the effective administration of our shared mobility programs nationwide.  In addition, Operations Managers work cross functionally with multiple internal teams (Account Management, Product, Sales) to ensure operations is effectively supporting company wide initiatives.

Senior Account Executive

GreatHorn
Waltham
17 hours ago
+38
We’re looking for an experienced results-driven sales professional with strong cyber security experience, preferably in SaaS, who wants to be part of a high-growth, fast-paced company. As a Senior Account Executive, you will work closely with the founding team on business, sales, and customer relationship development. This is a great opportunity to make waves and be part of building a high-performance sales team, working with cutting edge

Dental CAD/CAM Trainer

Formlabs
Somerville
18 hours ago
+16
Help our users in the clinical and dental laboratory markets successfully transition to a digital workflow that includes Formlabs products. Be an expert teacher to our users and Services teammates. Communicate with Formlabs users via phone, video conference, or in person to teach our printing technology, resolve problems, and create solutions. Translate technical concepts into clearly-documented, actionable steps for users. Print, print, print - and we don’t mean 2D or paper jam errors.

Customer Support Specialist

Global Head of Services

Director of Strategic Initiatives

Startup Founder

Customer Care

Load 2 more jobs6 jobs at Formlabs

Executive Assistant

DraftKings
Greater Boston Area
18 hours ago
+27
We are seeking an experienced Executive Assistant needed to support DraftKings’ Chief Finance Officer. Duties include, but are not limited to, complex scheduling and project management. Ideally, you thrive working in a fast-paced, results-driven environment while balancing multiple priorities. You also exercise impeccable judgment in a variety of situations, handling confidential matters with the utmost discretion.

Director, Gaming Relations

Support Engineer, Data Platform

Customer Advocacy Manager

CloudHealth by VMware
Greater Boston Area
22 hours ago
+55
Develop and drive a customer advocacy program that supports sales and marketing efforts and highlights the strength of the CloudHealth by VMware brand. Create well-written, compelling content such as case studies, video testimonials, blog posts and the like. Maintain a measurement, tracking and reporting process that includes an up-to-date database . Execute on customer advocacy initiatives like sourcing, asset management and tracking, etc. Collaborate with teams like sales, product, customer success, and other customer-facing functions to ensure alignment between groups. Assist with the CloudHealth Customer Advisory Board. Identify effective strategies for embedding customer advocacy into cross-functional areas including marketing campaigns.

Director of Business Systems

The Predictive Index
Greater Boston Area
22 hours ago
+21
The Director of Business Systems is responsible for the vision, leadership and strategic direction of The Predictive Index’s Business Systems Team and the tools associated with the sales and marketing revenue operations as well as the CRM and ERP systems that manage the daily operations for our 200 certified partners, 1,000 users and 8,000 customers.  We’re looking for an energetic professional with a strong background in business operations, project management and agile product development. The Director will leverage existing and new technology to accelerate PI’s growth in alignment with our corporate strategy. 

Office Coordinator

Forward Financing
Greater Boston Area
22 hours ago
+43
We are looking for an Office Coordinator to join our People & Culture (“P&C”) team. Manning reception, you will be the welcoming presence of Forward Financing. Behind the scenes, you’ll keep the office running, directing any incoming inquiries to the right person(s), keeping all of the necessary supplies, snacks/ beverages stocked, and working on various other projects to ensure our office is the best place to work and visit.

IT Manager

Catalant Technologies
Greater Boston Area
1 day ago
+25
IT is an essential team at Catalant. We’re here to provide best-in-class tools and support to a rapidly growing, 100% cloud focused organization. We strive to make IT an unobtrusive part of day-to-day life at Catalant and search for new and exciting ways to integrate technology to improve Catalant’s productivity and office culture. Through automating daily tasks, sourcing new software, building out A/V, training staff, or even getting music to play across the entire office, Catalant IT enables our employees to do their best work from wherever they may be.

SVP Corporate Development

Everbridge
Greater Boston Area
2 days ago
+43
The SVP of Corporate Development will serve as a member of the senior leadership team, providing strategic direction and acting as a thought leader with primary responsibility for developing and executing innovative strategies to achieve business objectives and meet company goals. In this role, you will adapt goals for the business function in alignment with Everbridge’s strategy and ensure initiatives are planned and executed with the desired business outcomes. This position is based in our Burlington office.

Senior NOC Engineer

Senior Director, Organizational Success

Toast
Greater Boston Area
3 days ago
+45
We are looking for the Senior Director of Organizational Success to join the People & Culture leadership team at Toast located in our headquarters in Boston. S/he will be a thought partner across the Toast leadership team in creating and iterating on organizational models and practices that ensure Toast exceeds its scaling and growth goals over the course of the coming years. S/he will pioneer principles and strategies that enhance organizational effectiveness, identify gaps in capabilities within all major functions, institute decision-making frameworks and cross-functional operating models, and create and help implement robust management routines. In short, this person will make Toast a more effective operation for all employees.

Systems Solutions Architect

Post-Live Services Coordinator

Director of Partner Outsourcing

Executive Assistant

Director of Global IT Support

Director, Corporate Development & Strategy

Load 3 more jobs7 jobs at Toast

Health Guide

Firefly Health
Greater Boston Area
3 days ago
The Health Coordinator will be responsible for ensuring that the goals of each patient are met in a timely fashion. You will work closely with our team of Physicians and Nurse Practitioners to help patients create and reach their health milestones in a realistic time frame. You will work largely within Firefly’s in-house technology platform to communicate regularly with patients, keep them on track to meet their goals, understand their needs, and solve problems that arise. 

IT Administrator

RightHand Robotics
Somerville
3 days ago
+37
In order to deliver the future of robotic piece-picking, RightHand Robotics needs to have our IT systems up and running smoothly at all times. We are looking for someone to own our in-house technical support. This requires someone who has at least 5 years experience in this kind of role, obsessive attention to detail, and excellent written and verbal communication skills. If you are excited to help keep a team running smoothly and love new technology, we want you to join our team.

Customer Support Lead

RightHand Robotics
Somerville
3 days ago
+37
We are seeking a self-motivated Customer Support Lead to join our Deployment & Support team. Your primary responsibility will be to manage and lead the front line customer support team. You will have the opportunity to help build the Support organization from the ground up.

Principal Information Security Engineer / Analyst

Carbon Black
Greater Boston Area
3 days ago
+52
Act as a liaison to our centralized Security Operations and Product Security organizations and be a strong conduit for open lines of communication. Digest requirements and regulatory needs from the business and transform them into actionable plans for changes in policy, procedure, documentation. Ensure adherence to existing security plans and policies, adjusting as necessary for compliance and internal processes. Collaborate across the organization to help solve complex security problems. Work with our Tech Enablement engineers to evolve our security posture through implementation of new, cutting-edge engineering designs. Assist in planning for and participating in incident response as required. collaborate with product teams to address application security questions and issues. Clearly communicate the security plan – including the risks and controls in place for key stakeholders.

Frontline Technical Support Engineer

Senior Network Engineer

Federal Operations Director

Business Operations Manager - Technical Services

Renewal Specialist

Program and Operations Manager - Customer Support

Load 3 more jobs7 jobs at Carbon Black

Technical Support Specialist

SmartSense by Digi
Greater Boston Area
3 days ago
+36
· Respond to help desk services requests. · Create, assign and/or complete helpdesk work tickets. · Install hardware and software applications. · Administrate printer/copier/fax. · Troubleshoot workstation/network issues using basic Windows, Apple, and networking tools. · Participate in an on call rotation. · Utilize multiple tools and application to accomplish daily tasks. · Work as point person with vendors as related to break fix issues. · Other duties & projects as assigned by Manager.

Customer Care Representative

Owl Labs
Somerville
3 days ago
+11
Owl Labs is hiring a Sales Representative to join the Owl Labs Sales and Customer Success team. This is a perfect role for someone looking to accelerate their career quickly in a startup environment. This person will be responsible for talking with leads and customers via chat, email, and phone to answer questions and encourage sales. This person will have the opportunity to build a book of customers and will be responsible for managing those accounts over time.

Technical Support Representative

Bevi
Greater Boston Area
3 days ago
+28
Technical Service Representatives (TSRs) at Bevi field calls, e-mails, and chat inquiries from potential and existing customers and partners, answer straightforward (Tier 1) inquiries and questions, and forward advanced (Tier 2) issues to Finance, Order Management, Sales, Technical Support, and other teams within Bevi. TSRs ensure that all inbound inquiries are documented in a clear and quantifiable manner, use existing resources (documents, videos, etc) and tools (ERP, ticketing system, etc) to answer and resolve questions on all matters related to Bevi. TSRs also field advanced issues and inquiries, ensure that they are fully documented, and escalate them to advanced resources within Bevi for resolution. In this metric-driven role TSRs are responsible for ensuring that all stakeholders with inbound inquiries have a timely, efficient, and effective interaction with Bevi.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $46,729
Min: $36K
Max: $83K
Office Manager $53,160
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $61,984
Min: $40K
Max: $109K
Operations Associate $65,105
Min: $39K
Max: $135K
Desktop Support $68,821
Min: $31K
Max: $93K
Business Analyst $73,141
Min: $43K
Max: $114K
Client Success Manager $73,403
Min: $43K
Max: $130K
Business Intelligence Analyst $75,750
Min: $61K
Max: $110K
Marketing Operations Manager $76,909
Min: $48K
Max: $110K
Operations Manager $89,007
Min: $39K
Max: $148K
Senior Business Analyst $89,794
Min: $60K
Max: $135K
Sales Operations Manager $105,545
Min: $76K
Max: $160K
Director of Operations $130,650
Min: $48K
Max: $200K
Director of Customer Success $139,500
Min: $75K
Max: $190K
Vice President of Operations $158,857
Min: $125K
Max: $210K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,840
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+52
Information Technology, Security
+42
Big Data, Marketing Tech
+16
3D Printing, Hardware

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