Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

126

Software as a Service (SAAS) & Network Adminis…

Indigo
Greater Boston Area
10 hours ago
+21
Support the maintaining of network infrastructure and equipment. Support deploying and managing Software as a Service (SaaS). Support validation of MDM solution for MAC and Windows base endpoints. Assist in developing policies and procedures that support Software as a Service (SaaS) solutions. Assist in designing, deploying and managing backup and recovery solutions for Software as a Service (SaaS) solutions. Assist designing, deploying and managing disaster recovery solutions for Software as a Service (SaaS) solutions. Perform periodic disaster recovery tests to ensure a properly functioning disaster recovery environment exists. Create concise, well-written documentation for all deployed platforms and runbooks for disaster recovery solutions. Manage daily review of backup and recovery logs for all SaaS solutions. Manage Disaster Recovery and Backup Recovery project deadlines.

Sr. Director, Pricing Services

Associate Manager, GeoInnovation

Manager, Systems Innovation

Director, Systems Innovation

Sr. Manager, Insurance

Information Security Administrator

International CRM Senior Manager

Manager, Office of the CEO

Sr. Manager, Quality Management System

Lab & Facilities Operations Tech (Media/Glassware) (Temp)

Lab & Facilities Operations Tech (TEMP)

Sr. Regulatory Manager, Consumer Food Products

Pilot Plant Manager

Load 10 more jobs14 jobs at Indigo

Director of Operations, US

Salary Finance
Greater Boston Area
10 hours ago
+26
We’re looking to hire an experienced and influential Director of Operations to join and help scale our US operations. Reporting into the Head of Lending, the role requires a qualified candidate to have extensive experience in lending operations, customer service, project management and both technical and industry specific knowledge. The ideal candidate will have a background in retail banking with solid knowledge of digital product offerings, regulatory requirements and banking systems. They are expected to scale the operations and customer service function as well as design, develop and deliver business intelligence reporting that is clear and actionable across the company. 

Technical Support Engineer I

Rapid7
Greater Boston Area
10 hours ago
+24
1. Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.  Serves as the liaison between Rapid7 and the customer;  Follows up, tests, and troubleshoots as necessary;  Partners with development team on root cause analysis;  Keeps customer informed of case resolution.  2. Interacts closely with other departments to provide first hand feedback from customers.

Strategic Customer Success Manager

Manager, Customer Adoption

Manager, Network Security and Engineering

Manager, Customer Success Management - Enterprise

Senior Customer Success Manager

Netsuite / Finance Systems Administrator

Load 3 more jobs7 jobs at Rapid7

Frontline Technical Support Engineer

Carbon Black
Greater Boston Area
10 hours ago
+52
As a Carbon Black Service Desk Analyst, you will provide the first level of contact for queries via phone, email and the web portal of the CRM solution. Queries will range in complexity from ‘how to’ questions, setting up portal access through basic troubleshooting. A successful candidate will have excellent customer service skills as well as good analytic and troubleshooting skills. This resource will be responsible for basic diagnosis and analysis of customer issues and be expected to provide first level analysis and documentation to the Tier2 support team.

Senior Network Engineer

Carbon Black
Greater Boston Area
10 hours ago
+52
Understanding of the latest tech solutions, trends, and ability to dive into the details of the architecture as needed. Support networking environment by managing system configuration;facilitating system installation; and defining, documenting, and enforcing system standards. Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; and collaborating with network architects on network optimization. Secure network system by enforcing Security Operation policies; defining and monitoring access. Networking design and implementation; network hardware/software configuration. Network performance tuning and reporting by gathering, prioritizing information; managing projects against IT budgets. Occasional exceptional hours as needed during critical project milestones or release cycles.

Federal Operations Director

Carbon Black
Greater Boston Area
10 hours ago
+52
As the Managing Director of Federal Operations you will have the opportunity to make a meaningful impact by working alongside a global community of passionate people who are leading the way in cutting-edge endpoint security technology. As a wholly-owned subsidiary of Carbon Black, Inc., Carbon Black Federal is solely focused on supporting our US Government customers and this role is key to helping bring Carbon Black’s technologies to agencies chartered with our Federal business.

Office Manager/Admin

Silverthread
Greater Boston Area
13 hours ago
About Silverthread Silverthread is a startup/growth company founded in 2013 to commercialize MIT Engineering and Harvard Business School.  Silverthread founders and leaders are recognized experts in finance & technology management.  We are a very casual workplace, and the 5 of us in Boston enjoy our WeWork office near North Station.  We also have a software development team in Reno, NV. It’s becoming increasingly apparent that we need an ‘Office

Network Engineer

Aurora Flight Sciences
Cambridge
15 hours ago
+23
Aurora is seeking an experienced network engineer with demonstrated experience supporting increasingly complex networks of distributed organizations. The criticality of Aurora's network  is exponentially increasing as the organization grows, invents, and develops next generation autonomous systems. Reliable connectivity for collaboration, including transferring large datasets 400GB+ between engineers, is paramount to the work of Aurora.

SEIT Division Manager

Executive Assistant

Executive Assistant

Technical Account Manager

CloudHealth by VMware
Greater Boston Area
15 hours ago
+23
You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical background with experience supporting cloud computing products, services, and solutions.

Technical Operations Manager

MineralTree
Cambridge
16 hours ago
+23
Manage and Lead MineralTree’s Operations team. Manage on-call and off-hours application deployments for a 24x7x365 operation. Act as a mentor team members. Participate in the development of a strategic vision for making the MineralTree Operations team a world class organization. Deploy and maintain cloud (AWS) infrastructure and the MineralTree application to support MineralTree’s development, QA and Production environments. Utilize and update scripts (e.g. Bash, python) and automation tools (e.g. Puppet, AWS Cloud Formation). Adopt and deploy new tools and methods to enable continuous improvement. Implement and maintain security best practices and risk management. Provide effective communication of projects and tasks to the Operations team and stake-holders in other departments. Support users and maintain internal IT systems and applications (SSO, office network, user systems, account provisioning).

Partner Support Manager

Fuze
Greater Boston Area
19 hours ago
+29
The new Partner Support Program at Fuze is designed to work with our Channel Partners who are supporting their customers whom they actively resell Fuze products to. The mission of this role represents a unique opportunity to contribute to the growth of our Partner Community and drive customer satisfaction through enablement. As the Manager of this new team, you will help build the roles and responsibilities of this team within the framework of Fuze’s Channel Partner Program. You will work closely with your peers across Fuze to ensure high customer satisfaction and success of our channel partners.

Director, Corporate Development & Strategy, Me…

DraftKings
Greater Boston Area
19 hours ago
+24
Continuously track market trends and competitive landscape to help identify potential opportunities for DraftKings. Evaluate corporate development opportunities using both qualitative and quantitative analyses. Collaborate with cross-functional teams to produce recommendations. Work closely with internal and external finance and legal teams on target valuation, synergy assumptions, deal terms, and integration considerations. Manage an Analyst on larger projects, dividing up responsibilities and managing overall work product. Produce executive team and board-ready materials for presentation.

Customer Experience Associate (Entry-Level)

Workplace Experience Administrator

Tradeshow Events Manager

Mendix
Greater Boston Area
19 hours ago
+13
The Events Manager will be responsible for the planning and coordination of industry trade shows and conferences helping to ensure corporate objectives and budgets are met. Successful candidates are highly organized individuals able to communicate clearly and effectively with the ability to pay strong attention to detail and handle multiple projects from start to finish. You’ll work strategically with marketing, product marketing, sales and leadership stakeholders to plan, project manage and execute marketing events and trade shows designed to attract customer interest, and brand awareness. 

Principal Information Security Engineer / Analyst

Carbon Black
Greater Boston Area
21 hours ago
+52
Act as a liaison to our centralized Security Operations and Product Security organizations and be a strong conduit for open lines of communication. Digest requirements and regulatory needs from the business and transform them into actionable plans for changes in policy, procedure, documentation. Ensure adherence to existing security plans and policies, adjusting as necessary for compliance and internal processes. Collaborate across the organization to help solve complex security problems. Work with our Tech Enablement engineers to evolve our security posture through implementation of new, cutting-edge engineering designs. Assist in planning for and participating in incident response as required. collaborate with product teams to address application security questions and issues. Clearly communicate the security plan – including the risks and controls in place for key stakeholders.

Senior Manager, Contractor Relations

Toast
Greater Boston Area
1 day ago
+45
As Senior Manager, Contractor Relations for Toast, Inc, you will play a key role in leading the build and management of our contractor network. Translating departmental strategies into tactical actions and initiatives that will enable our Contractor Network to deliver consistent, high-quality service throughout the US. You will be working in an energetic, fast-paced team environment where excellence is the norm.

Revenue Operations Representative

Sales Enablement Manager, Systems & Tools

Director of IT Operations

Enterprise/Mid Market Services Manager

Executive Assistant

Restaurant Success Manager

Field Implementation Engineer - Travel

Strategy & Operation Senior Program Manager

Director, Corporate Development & Strategy

Load 6 more jobs10 jobs at Toast

Enterprise Support Specialist - Weekend Shift

Grubhub
Greater Boston Area
1 day ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Night Shift

Manager, Market Operations

Executive Assistant

Enterprise Support Specialist - Weekend Shift (Bilingual)

Load 1 more jobs5 jobs at Grubhub

Senior Associate, International Business Operation…

CarGurus
Greater Boston Area
1 day ago
+41
Are you looking to join the international team at a dynamic and fast-paced technology company? The Senior Associate, International Business Operations will work cross-functionally to implement critical business initiatives. You'll have the opportunity to work alongside leadership teams in Sales, Marketing, Business Development, Finance, and Product. You’ll not only be helping to guide the strategy, but you’ll also be gaining operational experience in leading projects through to completion. A successful candidate will have strong analytical and presentation skills and an ability to work cross-functionally to implement change.

Customer Success Associate, Support

Sales Manager

International Business Operations Manager

Manager, Build/Delivery

Senior Manager, Pricing and Packaging Strategy

NetSuite Administrator

Load 3 more jobs7 jobs at CarGurus

Manager of Customer Operations

Klaviyo
Greater Boston Area
1 day ago
+42
The Mission of the Director of Customer Operations will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Director of Customer Success and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

Product Expert

Onboarding Specialist

Director of Support

Customer Support, Manager

Load 1 more jobs5 jobs at Klaviyo

Support Engineer

Acquia
Greater Boston Area
1 day ago
+20
We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You get to advise Acquia customers on how to get the most from Acquia products and guide them through issues from site launches to "there's a module for that" scenarios. You’ll be part of a close-knit, tenured team of professionals helping customers all over the globe overcome obstacles and resolve issues related to their websites. It’ll be important to develop and maintain excellent customer relationships, work with Acquia’s team of top Drupalists to consult or resolve issues, and contribute to making Acquia and Drupal even more awesome. Maybe even inspire a little crazy!

Office Administrator

Account Management Coordinator

Support Escalation Manager

Solutions Consultant

Smartsheet
Greater Boston Area
2 days ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,717
Min: $36K
Max: $83K
Office Manager $52,519
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $72,250
Min: $43K
Max: $130K
Business Analyst $72,553
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Operations Manager $88,257
Min: $39K
Max: $148K
Senior Business Analyst $88,705
Min: $60K
Max: $116K
Sales Operations Manager $104,111
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+42
Big Data, Marketing Tech
+23
Aerospace, Machine Learning
+25
Food, Software

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