Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

123

Customer Care Representative

Owl Labs
Somerville
6 hours ago
+11
Owl Labs is hiring a Sales Representative to join the Owl Labs Sales and Customer Success team. This is a perfect role for someone looking to accelerate their career quickly in a startup environment. This person will be responsible for talking with leads and customers via chat, email, and phone to answer questions and encourage sales. This person will have the opportunity to build a book of customers and will be responsible for managing those accounts over time.

Director of IT

Taymax Group Acquisition, LLC
Greater Boston Area
6 hours ago
+24
About Taymax Taymax Group Acquisition, LLC (“Taymax”) is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America.  Taymax owns and operates over 60 clubs in California, Texas, Pennsylvania, Tennessee and Ontario, Canada, and has plans to double its club count over the next 5 years.  Taymax is one of the largest and fastest-growing franchisees in the

Senior Client Success Consultant

Mirakl
Somerville
6 hours ago
+22
Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are: The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations A global company, headquartered in Paris, with 200+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and São Paulo A rapidly growing organization

Senior Solutions Consultant

Mirakl
Somerville
6 hours ago
+22
Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are: The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations A global company, headquartered in Paris, with 200+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and São Paulo A rapidly growing organization

Technical Support Engineer

Intuition Robotics
Greater Boston Area
19 hours ago
Intuition Robotics™ is a VC backed startup developing cognitive AI social agents and products (e.g. ElliQ) that is changing how people and machines/devices interact. The company was founded in 2016 and is based in Israel with offices in San Francisco, CA. Intuition Robotics has raised over $22M in funding and is supported by renowned industry experts. Some of our key investors include Toyota, Samsung Next, iRobot and more. Do you enjoy helping

Product Expert

Klaviyo
Greater Boston Area
1 day ago
+42
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

Onboarding Specialist

Director of Support

Customer Support, Manager

Manager of Customer Operations

Load 1 more jobs5 jobs at Klaviyo

Account Management Coordinator

Acquia
Greater Boston Area
1 day ago
+20
The Account Management Coordinator will be responsible for supporting the global Account Management team, and will be pivotal in helping to deliver success for our customers. This role will work directly with our Account Managers, Technical Account Managers, Support, Operations, Legal and Finance teams. This is a tremendous opportunity for an ambitious individual with the desire to enter the world of Account Management & Sales.

Support Escalation Manager

Support Engineer

Sr. Manager, Insurance

Indigo
Greater Boston Area
1 day ago
+21
Indigo is looking for a motivated Insurance expert to join our dynamic team and lead efforts to manage the risk associated with Indigo’s business models. The Sr. Manager, Insurance will report directly to the VP, Treasury & Risk Management, and play an integral role in building and maintaining strong relationships with business partners, brokers, and third-party vendors. This individual will also be tasked with assessing current coverage and costs, and researching and recommending improved insurance products globally.

Information Security Administrator

International CRM Senior Manager

Manager, Office of the CEO

Sr. Manager, Quality Management System

Lab & Facilities Operations Tech (Media/Glassware) (Temp)

Lab & Facilities Operations Tech (Receiving/Shipping) (Temp)

Sr. Regulatory Manager, Consumer Food Products

Pilot Plant Manager

Software as a Service (SAAS) & Network Administrator

Sr. Director, Pricing Services

Associate Manager, GeoInnovation

Manager, Systems Innovation

Director, Systems Innovation

Load 10 more jobs14 jobs at Indigo

Facilities Manager

Markforged
Watertown
1 day ago
+25
The Facilities Manager will join the rapidly growing Business Operations team to ensure success Markforged scales rapidly in 2019. In this role you will: Responsible for facilities projects for existing and future Markforged office locations - scopes Markforged operational and physical space requirement needs as team grows, manages budgets, and ensures projects completed on time Oversees physical security infrastructure, access controls, and policies Manages relationships with property management, facilities vendors, contractors, and building engineers Troubleshoot and problem solve facilities related incidents, and manage landlord relationships Manage office management team across Markforged offices Own global EHS compliance and required reporting Run emergency / incident response planning for all facilities

Maintenance Technician

Office Manager

Customer Solutions, Technical Engineer-Metal

Machine Operator 1st Shift

Machine Operator 2nd Shift

Machine Operator 3rd Shift

Load 3 more jobs7 jobs at Markforged

Life Sciences General Manager

DataRobot
Greater Boston Area
1 day ago
DataRobot is seeking an experienced Life Sciences professional to lead our Life Sciences practice as Life Sciences General Manager (GM). The Life Sciences GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Life Sciences including sales, marketing, partners, and product. The Life Sciences GM will have an executive-level grasp of trends...

Manufacturing General Manager

Telecommunications General Manager

Transportation General Manager

IT Manager

IT Operations/DevOps Engineer

Account Manager

AI Success Director

Director of Corporate Development

Load 5 more jobs9 jobs at DataRobot

Customer Success Manager

Midaxo
Greater Boston Area
2 days ago
+26
The Customer Success Manager position is a consultative, client-facing role – essential to the successful onboarding, training and long-term management of our clientele. You will collaborate with our customers to understand their M&A goals and help them achieve their objectives by leveraging our platform. As part of the Customer Success team, you will provide client services to customers, while expanding platform best practices, improving internal processes, and furthering the business unit’s development. You will ensure the customer’s long-term success by bridging the gap between their status quo and an industry leading M&A management process.

Customer Success Leader

Soofa
Cambridge
2 days ago
+12
We are looking for a dedicated and enthusiastic Customer Success Leader to be the guiding light for all Soofa Sign advertisers. You are an empathetic team player who isn’t afraid to get your hands dirty as our team grows. The Customer Success Leader will work closely with clients to strategize and build their Soofa Sign campaigns, train them on how to use Soofa Talk, our self-service platform (soofatalk.com), and monitor and report on the success of campaigns.

VP Customer Service – Efficiency and Effectiveness

ezCater
Greater Boston Area
2 days ago
+30
Be responsible for the efficiency and effectiveness of the 500 (soon to be 1,000+) CSRs who support all of our constituents. Our people are in multiple sites across the US and Europe, in office, work-from-home, and outsourced set-ups. Lead the teams that help you do your work. Today those teams includes scheduling, workforce management, training, quality assurance, and strategic projects. Refine the processes and tools we have in place – and invent, buy, or build different and better ones when it’s time to do so. We don’t have sacred cows. Work closely with our data analysts to invent and refine metrics, ferret out problems, calculate ROIs, and track improvements. We’re huge believers in the enabling power of objective-yet-nuanced data. Work closely with our software developers to build or buy better tooling. We’re huge believers in the enabling power of clever-yet-pragmatic technology. Work closely with our CSRs and their leaders, helping roll out your refinements and new processes, and ensuring they’re practicable and welcomed by the CSRs.

Product Support Engineer

Attivio
Cambridge
2 days ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

Customer Success/Account Manager

Virtudent
Greater Boston Area
2 days ago
virtudent is changing the face of dental healthcare delivery. Our mission is to improve and innovate the oral healthcare delivery system and bring oral healthcare to all. Our vision is to realize a state where accessible, quality oral healthcare is not a luxury, but a standard.  We are leveraging telehealth technologies, state-of-the-art pop-up dental clients, and a new scalable delivery model to bring high-quality dental care to patients who

Front Desk Associate

PathAI
Greater Boston Area
2 days ago
+21
Description Machine learning is eating the world. At PathAI, we're applying it in amazing ways to pathology, healthcare, and detecting cancer and other diseases. We're applying our work to drug development, the clinical space, and as a global health initiative.  We're looking for a skilled and experienced office support associate to join our Operations team. If you're the right candidate, you'll be exercising all the skills you have and building

International Business Operations Manager

CarGurus
Greater Boston Area
2 days ago
+41
The International Business Operations Manager will work cross-functionally to implement critical business initiatives. You'll have the opportunity to work alongside leadership teams in Sales, Marketing, Business Development, Finance, and Product. You’ll not only be helping to guide the strategy, but you’ll also be gaining operational experience in leading projects through to completion. A successful candidate will have strong analytical and presentation skills and an ability to work cross-functionally to implement change.

Manager, Build/Delivery

Senior Manager, Pricing and Packaging Strategy

NetSuite Administrator

Senior Associate, International Business Operations

Customer Success Specialist, Onboarding

Customer Success Associate, Support

Sales Manager

Load 4 more jobs8 jobs at CarGurus

Special Events Manager, Corporate Events

Mendix
Greater Boston Area
2 days ago
+13
We’re seeking someone who is passionate about creating incredible event experiences that generate moments of engagement, learning and interactions that have attendees feeling excited and proud to be a part of the Mendix Maker Community. You will be responsible for the strategy, planning and execution of all ancillary events happening at Mendix corporate events including our flagship event, Mendix World, which hosted 4,000 attendees in 2019, along with other industry events throughout the year. 

Managing Director - Executive Group Life Sales

MassMutual
Greater Boston Area
2 days ago
+13
• Cultivate and build strong relationships with intermediaries to generate prospect opportunities. • Aggressively develop new distribution channels and intermediaries within these channels, while striving to maintain existing relationships. • Develop intermediary interest in our Executive Group Life & GUL & GVUL Product. • Maintain industry knowledge necessary to be a product expert on GUL & GVUL products. • Execute on marketing plans both locally developed as well as those initiated.

Customer Service – Order Handling Support

ZAGENO Inc.
Cambridge
2 days ago
COME JOIN US We are currently seeking enthusiastic individuals to join our customer support team in Cambridge. As part of a growing B2B online marketplace, you will be challenged every day by an exciting, fast-paced environment. You'll manage every step of the laboratory ordering process while creating meaningful relationships with our customers and vendors. Come help today's life science researchers discover tomorrow's innovation! YOUR TASKS

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,182
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $72,484
Min: $43K
Max: $130K
Business Analyst $72,553
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Operations Manager $88,257
Min: $39K
Max: $148K
Senior Business Analyst $88,705
Min: $60K
Max: $116K
Sales Operations Manager $104,111
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+42
Big Data, Marketing Tech
+23
Aerospace, Machine Learning
+25
Food, Software

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