Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

113

Supply Chain Manager

LuminAID
Greater Boston Area
1 hour ago
Supply Chain Manager   Position Overview LuminAID is seeking a highly motivated Supply Chain Manager to join our team.  Do you like getting things done, solving puzzles, and never, ever* being bored?  Our growing customer base spans the retail, corporate, and disaster relief aid sectors, with shipments going to destinations all over the world. We are looking for someone to oversee our Global Supply Chain and help us to achieve our high quality

Director, Solutions Architecture

Interactions
Greater Boston Area
1 hour ago
+14
    To work as an evangelist of our technology and capabilities with technical and executive decision-makers within client and prospect organizations.     To work with prospects to understand their contact center technology and strategy and work consultatively with prospects to creatively define an integration architecture that blends Interactions’ solution within that strategy.     To design innovative solutions that allow Interactions’ AI platform to seamlessly and efficiently integrate with a client’s existing back office and data infrastructures with a minimum of client or 3rd party change.     Help suggest and define platform requirements needed to deliver and optimize solution integration and channel offerings. Be a key acceptor of new platform capabilities.     Leadership to instill security, data privacy, and reliability as top-of-mind considerations.

Technical Account Specialist - CloudHealth

CloudHealth by VMware
Greater Boston Area
1 hour ago
+23
CloudHealth by VMware is looking for a creative and highly motivated visionary who will utilize data (mining, analysis and aggregation) to provide account management, technical advisory and relationship oversight for our tech-touch accounts.

Spanish Speaking Technical Account Manager (Channe…

CloudHealth by VMware
Greater Boston Area
1 hour ago
+23
Utilize product domain expertise to serve as a trusted technical advisor and account manager. Maintain and develop ongoing relationships with our largest and most strategic Channel Partners. Improve customer value by applying standard methodologies and standardization across your customers’ environments to reduce costs, increase efficiency, and automate cloud operations. Advance adoption of the CloudHealth platform within our customers’ organizations by crafting a well-communicated plan, encouraging enterprise-wide teamwork, and providing frequent assessments to highlight results against common goals. Be a primary point of contact for tech-related questions and coordination of issue management and problem resolution. Act as a customer advocate, responsible for conveying customer requirements, feature requests, feedback, etc. to Product Management and Executive Leadership. Oversee and lead customer onboarding, strategic planning, service enablement, consultative services, and product demonstrations on new features and services. Have a good understanding of the Channel space and have worked before with MSPs, VARs, GSIs, and Telcos.

General Manager, Insurance

Hopper
Greater Boston Area
4 hours ago
+36
Be the go-to expert on every type of travel insurance that we and our competitors offer, as well as what’s available in the market, and what our users actually want. Own the insurance P&L, and be fluent in the levers that drive the business. Build a roadmap consisting of launching new products and new experiments for existing products, and persuade the product team to prioritize new work based on its ability to drive revenue, profit, and user value. Drive and refine the pricing, positioning, and placement of all insurance products, and determine how they are merchandised, independently and together, throughout the user journey. Build relationships with external partners to understand how we can maximize their value, and create new relationships and partnerships to complement existing ones.

Customer Support, Manager

Klaviyo
Greater Boston Area
4 hours ago
+42
Develop an in-depth knowledge of the Klaviyo product. Coach and mentor a team to provide the ultimate experience for Klaviyo customers. Communicate thoughtfully to provide resolutions to questions for both technical and non-technical end usersHandle customer situations directly. Resolve escalated customer complaints and provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions). Drive thoughtful and effective communication with both Klaviyo customers and Klaviyo teams. Create, iterate and document support processes, policies, and standards. Set clear goals and drive ongoing improvements to team operations and product utilization.

Manager of Customer Operations

Product Expert

Onboarding Specialist

Director of Support

Load 1 more jobs5 jobs at Klaviyo

Relationship Associate - Education

Flywire
Greater Boston Area
4 hours ago
+26
Initiate dialog and build relationships with crucial points of contact. Create strategic account plans for each client and groups of clients to maximize utilization, growth and revenue. Manage new client on-boarding process. Present products and services to clients in an informative, educational, and consultative manner. Organize materials and plan territory maps for marketing plans. Support and uncover new business with existing clients. Drive revenue/payer/money moved growth activities and objectives. Maintain effective communications with client administrators across multiple offices.

Inventory Clerk

Piaggio Fast Forward
Greater Boston Area
7 hours ago
+25
Maintaining and updating records. Counting materials, equipment, merchandise, or supplies in stock. Reporting discrepancies between physical counts and computer records. Stocking and distributing supplies, following pick orders. Organize and size inventory locations.

Facilities Manager and Safety Officer

Formlabs
Somerville
7 hours ago
+16
The Operations team is looking for a Facilities Manager & Safety Officer who will oversee the daily facilities operations of our 70,000 SF (and growing), three-building campus to ensure the functional capability of the space. This person will manage the overall function of the facilities team and facility management, including managing subcontractors, coordinating with other site staff, and conducting repairs and maintenance. This role will report directly to the Head of Operations.

Director of Strategic Initiatives

Operations Support

Customer Support Specialist

Logistics Coordinator

Startup Founder

Dental Technical Support Specialist

Customer Care

Load 4 more jobs8 jobs at Formlabs

Collection Specialist

Forward Financing
Greater Boston Area
7 hours ago
+43
As a Collections Specialist, you will find challenge and satisfaction in helping Forward Financing’s customers complete their repayment process. The Collections Specialist is an integral part in the revenue life-cycle of the company. In this role, you will work to resolve situations with Forward Financing’s customers that have breached their contract and have decided to cease payments.

Executive Assistant

DraftKings
Greater Boston Area
9 hours ago
+24
We are seeking an experienced Executive Assistant needed to support DraftKings’ Chief Executive Officer. Duties include, but are not limited to, complex scheduling and project management. Ideally, you thrive working in a fast-paced, results-driven environment while balancing multiple priorities. You also exercise impeccable judgment in a variety of situations, handling confidential matters with the utmost discretion.

Director, Corporate Development & Strategy, Mergers & Acquisitions

Customer Experience Associate (Entry-Level)

Workplace Experience Administrator

Software as a Service (SAAS) & Network Adminis…

Indigo
Greater Boston Area
22 hours ago
+21
Support the maintaining of network infrastructure and equipment. Support deploying and managing Software as a Service (SaaS). Support validation of MDM solution for MAC and Windows base endpoints. Assist in developing policies and procedures that support Software as a Service (SaaS) solutions. Assist in designing, deploying and managing backup and recovery solutions for Software as a Service (SaaS) solutions. Assist designing, deploying and managing disaster recovery solutions for Software as a Service (SaaS) solutions. Perform periodic disaster recovery tests to ensure a properly functioning disaster recovery environment exists. Create concise, well-written documentation for all deployed platforms and runbooks for disaster recovery solutions. Manage daily review of backup and recovery logs for all SaaS solutions. Manage Disaster Recovery and Backup Recovery project deadlines.

Sr. Director, Pricing Services

Associate Manager, GeoInnovation

Manager, Systems Innovation

Director, Systems Innovation

Sr. Manager, Insurance

Information Security Administrator

International CRM Senior Manager

Manager, Office of the CEO

Sr. Manager, Quality Management System

Lab & Facilities Operations Tech (Media/Glassware) (Temp)

Lab & Facilities Operations Tech (TEMP)

Sr. Regulatory Manager, Consumer Food Products

Pilot Plant Manager

Load 10 more jobs14 jobs at Indigo

Director of Operations, US

Salary Finance
Greater Boston Area
22 hours ago
+26
We’re looking to hire an experienced and influential Director of Operations to join and help scale our US operations. Reporting into the Head of Lending, the role requires a qualified candidate to have extensive experience in lending operations, customer service, project management and both technical and industry specific knowledge. The ideal candidate will have a background in retail banking with solid knowledge of digital product offerings, regulatory requirements and banking systems. They are expected to scale the operations and customer service function as well as design, develop and deliver business intelligence reporting that is clear and actionable across the company. 

Technical Support Engineer I

Rapid7
Greater Boston Area
22 hours ago
+24
1. Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.  Serves as the liaison between Rapid7 and the customer;  Follows up, tests, and troubleshoots as necessary;  Partners with development team on root cause analysis;  Keeps customer informed of case resolution.  2. Interacts closely with other departments to provide first hand feedback from customers.

Strategic Customer Success Manager

Manager, Network Security and Engineering

Manager, Customer Success Management - Enterprise

Senior Customer Success Manager

Netsuite / Finance Systems Administrator

Load 2 more jobs6 jobs at Rapid7

Office Manager/Admin

Silverthread
Greater Boston Area
1 day ago
About Silverthread Silverthread is a startup/growth company founded in 2013 to commercialize MIT Engineering and Harvard Business School.  Silverthread founders and leaders are recognized experts in finance & technology management.  We are a very casual workplace, and the 5 of us in Boston enjoy our WeWork office near North Station.  We also have a software development team in Reno, NV. It’s becoming increasingly apparent that we need an ‘Office

Frontline Technical Support Engineer

Carbon Black
Greater Boston Area
22 hours ago
+52
As a Carbon Black Service Desk Analyst, you will provide the first level of contact for queries via phone, email and the web portal of the CRM solution. Queries will range in complexity from ‘how to’ questions, setting up portal access through basic troubleshooting. A successful candidate will have excellent customer service skills as well as good analytic and troubleshooting skills. This resource will be responsible for basic diagnosis and analysis of customer issues and be expected to provide first level analysis and documentation to the Tier2 support team.

Senior Network Engineer

Federal Operations Director

Principal Information Security Engineer / Analyst

Business Operations Manager - Technical Services

Renewal Specialist

Program and Operations Manager - Customer Support

Load 3 more jobs7 jobs at Carbon Black

Network Engineer

Aurora Flight Sciences
Cambridge
1 day ago
+23
Aurora is seeking an experienced network engineer with demonstrated experience supporting increasingly complex networks of distributed organizations. The criticality of Aurora's network  is exponentially increasing as the organization grows, invents, and develops next generation autonomous systems. Reliable connectivity for collaboration, including transferring large datasets 400GB+ between engineers, is paramount to the work of Aurora.

SEIT Division Manager

Executive Assistant

Executive Assistant

Technical Account Manager

CloudHealth by VMware
Greater Boston Area
1 day ago
+23
You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical background with experience supporting cloud computing products, services, and solutions.

Technical Operations Manager

MineralTree
Cambridge
1 day ago
+23
Manage and Lead MineralTree’s Operations team. Manage on-call and off-hours application deployments for a 24x7x365 operation. Act as a mentor team members. Participate in the development of a strategic vision for making the MineralTree Operations team a world class organization. Deploy and maintain cloud (AWS) infrastructure and the MineralTree application to support MineralTree’s development, QA and Production environments. Utilize and update scripts (e.g. Bash, python) and automation tools (e.g. Puppet, AWS Cloud Formation). Adopt and deploy new tools and methods to enable continuous improvement. Implement and maintain security best practices and risk management. Provide effective communication of projects and tasks to the Operations team and stake-holders in other departments. Support users and maintain internal IT systems and applications (SSO, office network, user systems, account provisioning).

Tradeshow Events Manager

Mendix
Greater Boston Area
1 day ago
+13
The Events Manager will be responsible for the planning and coordination of industry trade shows and conferences helping to ensure corporate objectives and budgets are met. Successful candidates are highly organized individuals able to communicate clearly and effectively with the ability to pay strong attention to detail and handle multiple projects from start to finish. You’ll work strategically with marketing, product marketing, sales and leadership stakeholders to plan, project manage and execute marketing events and trade shows designed to attract customer interest, and brand awareness. 

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,717
Min: $36K
Max: $83K
Office Manager $52,519
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $72,250
Min: $43K
Max: $130K
Business Analyst $72,553
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Operations Manager $88,257
Min: $39K
Max: $148K
Senior Business Analyst $88,705
Min: $60K
Max: $116K
Sales Operations Manager $104,111
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+42
Big Data, Marketing Tech
+23
Aerospace, Machine Learning
+24
Consumer Web, Gaming

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