Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

89

Partner Escalation Engineer

MineralTree
Cambridge
13 minutes ago
+21
As a Partner Escalation Engineer at MineralTree you will have the opportunity to work with our Bank Partners to troubleshoot and navigate through our MineralTree Secure Business Pay software. You will manage application support and troubleshooting while demonstrating the highest level of customer service and account management for our Partners.

Support Engineer, Data Platform

DraftKings
Greater Boston Area
5 hours ago
+16
We’re growing quickly and are looking for a Support Engineer, Data Platform to help our engineering team in the operational support of existing and new software systems. In addition to providing day-to-day support for technologies and processes for your team, you will play a vital role is improving, expanding, and maintaining our software and infrastructure. Sound good to you? Join us.

Operations Support Engineer

Operations Manager, Community Team

Office Coordinator / Receptionist

Videolink
Cambridge
5 hours ago
Reporting to the VP, Finance & Administration, this role is responsible for greeting clients, answering busy phone lines, book travel arrangements, coordinating shipping/receiving, performing general administrative duties, and planning office fun!

Security Analyst I

Markforged
Watertown
6 hours ago
+22
Markforged is growing at an exponential rate and we’re looking for a highly-motivated Security Analyst who thrives in a fast-paced, growth-focused environment to help build our team. As Security Analyst, you will join our Technology Operations team to secure Markforged networks and compute environments. To succeed here, you need to be a quick learner and have a passion for the latest security technologies. As a rapidly evolving company, Markforged takes stability, scalability, and security seriously and wants someone that feels the same.

Maintenance Technician

Customer Solutions Specialist

1st Shift Supervisor

2nd Shift Supervisor

Machine Operator 1st Shift

Machine Operator 2nd Shift

3rd Shift Supervisor

Machine Operator 3rd Shift

Load 5 more jobs9 jobs at Markforged

Consultant, AI Services

DataRobot
Greater Boston Area
6 hours ago
In this role, you are expected to develop AI strategies and solutions for clients based on an in-depth knowledge of organizational objectives and technology capabilities. You need to bring high energy and a strong passion for solving business challenges through advanced analytics. You should have at least 2-3 years of consulting experience at a Big Three consulting firm or 5+ years of experience in customer-facing, advanced analytics project management. You have to be a fast-learner, quick on your feet, able to juggle multiple priorities independently, and skilled at influencing others without formal authority. We promise the opportunity to work with an amazing technology platform and one of the best teams in the industry and build long-term value for yourself and the company.

Manufacturing General Manager

Retail General Manager

Transportation General Manager

Telecommunications General Manager

Life Sciences General Manager

IT Operations Engineer - System Administrator

IT Manager

IT Helpdesk Administrator

Director of Customer Experience

Executive Assistant

Load 7 more jobs11 jobs at DataRobot

Product Expert

Klaviyo
Greater Boston Area
9 hours ago
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to

Onboarding Expert

Director of Support

Customer Success Manager

Manager of Customer Success

Load 1 more jobs5 jobs at Klaviyo

Customer Service Ninja (weekend hours)

ezCater
Greater Boston Area
9 hours ago
+18
ezCater is the #1 online - and the only nationwide - marketplace for business catering in the United States – a $23.9 billion market. Our 3.3M+ on-time ratings and reviews, our 60K+ caterers and restaurants, and our 5-star customer service make it superbly easy for business people to find and order great food for their meetings. We’re backed by Insight Venture Partners, Iconiq Capital, and Wellington Management, we’re on a path to $1B in 2019 and

Program Director, Customer Success

Mendix
Greater Boston Area
9 hours ago
+13
Building and sustaining customer relationships while driving the adoption and expansion of the Mendix platform in order to exceed our revenue goals. The CSM will work closely with Account Executives to establish and build long-term business relationships within designated accounts and execute on-account plans jointly made. Leading the post-sales effort in building Enterprise Success Programs through which you will deliver consistent value to your customers. Becoming a Mendix platform-adoption expert so that you can intelligently discuss and teach the value and purpose of each part of the Mendix platform as well as the adoption roadmap. Applying your domain expertise with customers in best-practice discussions that can either be specific to the use of Mendix or more general regarding enterprise success. Your focus will be on customer intimacy as you deliver business impact and innovation to customers by truly understanding their key business drivers.

Customer Support Representative

SimpliSafe
Greater Boston Area
9 hours ago
+22
SimpliSafe is a young, entrepreneurial company, seeking outstanding individuals to join our growing team. We design, manufacture, and retail a line of state-of-the-art wireless home security systems. While the security industry sells people outdated, overpriced security systems that come with sneaky 3-year contracts, SimpliSafe offers a refreshing no-contract, affordable, and ridiculously easy to install home security solution. Visit http://SimpliSafe.com to learn more.

Operations Associate

Director of eCommerce

Director, Client Strategy & Operations, Health…

Wellframe
Greater Boston Area
9 hours ago
+16
The Director is responsible for strategic account management of health plan accounts and will have primary accountability for setting the strategic direction, performance targets, and overall success of the account. The Director will navigate clients through change management and tech-enabled transformation of member-facing services to meet client goals, improve the member outcomes, and enhance effectiveness of member-facing services. This individual will evaluate and communicate client performance relative to mutually defined goals and success measures. The Director will identify opportunities to expand the breadth and depth of our solution offerings within those accounts and share information relative to account performance and market insights to impact product, clinical, and service developments. The Director will excel in relationship-building, strategic thinking, written and verbal communication, problem solving, and navigating complex situations.

Manager, Premium Support

Fuze
Greater Boston Area
14 hours ago
+29
The Premium Support Program at Fuze is built to support customers who are looking for higher-touch services and a closer working relationship with Fuze. As a Senior Manager in this team, you will assume a combination of responsibilities focused on delivering services to our Premium Accounts and collaborating with the larger Support organization to ensure high customer satisfaction and success.

Manager of Dealer Relations

CarGurus
Greater Boston Area
15 hours ago
+25
Meet CarGurus—the #1 visited online car shopping website in the US. At CarGurus, we’re building the world’s most trusted and transparent automotive marketplace where it’s easy to find great deals from top-rated dealers.  Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search

Systems Engineer

Desktop Support Engineer

NetSuite Administrator

Senior Manager, Business Operations

National Field Account Manager

Office Administrator

Field Account Manager

Load 4 more jobs8 jobs at CarGurus

Customer Care Specialist

Lose It!
Greater Boston Area
19 hours ago
+24
Who We’re Looking For: An experienced, motivated individual to join our growing Customer Care team. Passion for working directly with customers and delivering awesome support experiences are must-haves! Who We’re NOT Looking For: The perfect person. We’re a proudly imperfect team that makes mistakes, gets their hands dirty, and grows from each experience. We’ll take hard work, perseverance, and dedication to supporting your teammates over

Facilities Specialist

LevelUp
Greater Boston Area
20 hours ago
+17
This position is responsible for organizing and running day-to-day office operations. Some of these duties include managing building deliveries such as packages and mail, delivering packages and mail internally to staff, as well as restocking kitchen areas with necessary break-room supplies. In addition, it involves helping set up all company events, assisting with furniture moves and new hire set-ups, and handling any other ad-hoc projects and incoming day-to-day requests.

Senior Director of Account Management

IT Operations Lead

Support Genius - Daytime (Bilingual)

Support Genius - Weekend Shift

Support Genius - Overnight

API Support Engineer

Genio de Soporte - Horario Extendido

Support Genius - Overnight (Bilingual)

Support Genius - Weekend Shift (Bilingual)

Load 6 more jobs10 jobs at LevelUp

Operations Manager

Obelisk
Greater Boston Area
21 hours ago
Obelisk is building and shipping thousands of cryptocurrency ASIC miners to customers around the world. As an Operations Manager for Obelisk, you will oversee operations for one of our product lines. This includes, but is not limited to: Facilitating communication between teams of contract manufacturers, engineers, suppliers, fulfillment providers, and more.  Managing the BOM for a given project, driving down the costs of components and

Enterprise Applications Director

Indigo
Greater Boston Area
21 hours ago
+21
Assume ownership of ERP-related steering committees. Develop a roadmap of key projects/deliverables. Build relationships with key global stakeholders across relevant projects. Work with IT Services Lead to define ERP support model. Work with Architecture to develop enterprise data model and data flows.

Senior Manager, Corporate Development

Customer Education Manager

Toast
Greater Boston Area
21 hours ago
+22
The Customer Education Manager  role is responsible for delivery of customer training on Toast product and various Toast modules. This includes managing multiple simultaneous projects, coordination of setting up virtual events and training the customer(s) on Toast. The ideal candidate for this position is customer focused, tech-savvy and design-minded. They have a deep passion for customer education and an understanding of adult learning principles and theories. With that being said, they are also not afraid to think outside the box and disrupt the learning landscape.

Restaurant Success Analyst

Director, Toast Payments

Customer Marketing Manager- Journey

Business Operations Account Specialist

Director of Business Systems

Post-Live Services Coordinator

Salesforce Administrator

CS Support Ops Sr. Program Manager

Director of Customer Success Enablement

Restaurant Success Manager

Director of Customer Experience

Director of Mid Market/Enterprise Restaurant Success

Director Real Estate

Load 10 more jobs14 jobs at Toast

IT Support Specialist

Aurora Flight Sciences
Cambridge
23 hours ago
+23
Aurora Flight Sciences (Boeing Subsidiary), is seeking bright, adaptable, and hardworking applicants to work at our corporate location in Cambridge, MA. IT Client Support Technician will work with Aurora teams to provide and support the IT equipment and services they need. We treat Aurora employees as our customers and provide timely, accurate, and professional support. A successful Client Technician excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a scope of IT software, hardware, and networking disciplines.

SEIT Division Manager

IT Client Support Technician

Executive Assistant

Customer Care

Formlabs
Somerville
1 day ago
+16
Remotely support users in learning the ins and outs of 3D printing. Keep customers ridiculously happy. Print in 3D to your heart’s content.

IT Support

Enterprise Account Manager

Facilities Operations

Customer Success Manager

MineralTree
Cambridge
1 day ago
+21
As a Partner Escalation Engineer at MineralTree you will have the opportunity to work with our Bank Partners to troubleshoot and navigate through our MineralTree Secure Business Pay software. You will manage application support and troubleshooting while demonstrating the highest level of customer service and account management for our Partners.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $44,417
Min: $36K
Max: $83K
Office Manager $51,050
Min: $37K
Max: $87K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $54,000
Min: $39K
Max: $68K
Technical Support $60,833
Min: $40K
Max: $109K
Desktop Support $65,091
Min: $31K
Max: $91K
Marketing Operations Manager $69,400
Min: $48K
Max: $85K
Client Success Manager $71,625
Min: $45K
Max: $130K
Business Analyst $73,711
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $88,895
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $134,182
Min: $48K
Max: $200K
Director of Customer Success $142,333
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,476
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+25
Automotive, Consumer Web
Productivity, Software
+19
Healthtech, Software

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