Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

107

Sr. Manager, Quality Management System

Indigo
Greater Boston Area
56 minutes ago
+21
Support Indigo’s quality procedures, standards and specifications. Monitor Indigo’s critical control points.. Within 3 months, manage QMS documents (SOPs, Work Instructions, Policies): review, route for approval, issue, schedule reviews. Manage quality issues: investigations, NCRs, CAPAs. Manage training programs; develop and provide content, track training. Conduct internal audits; host external audits (as necessary). Monitor performance by reviewing company-wide KPIs. Develop reports for Management Review. Resolve customer feedback with functional teams to ensure customer satisfaction.

Manager, Office of the CEO

Associate Manager, International

Seed Applied Technology Regulatory & Compliance Co-op

Senior Manager, Systems Integration

Associate Manager, GeoInnovation

Information Security Administrator

International CRM Senior Manager

Load 4 more jobs8 jobs at Indigo

Product Support Engineer

Attivio
Cambridge
56 minutes ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

Desktop Support Specialist

Flywire
Greater Boston Area
56 minutes ago
+26
We, at Flywire, our looking for a self-motivated IT professional to provide IT support at our Boston headquarters. You, along with other members of the Boston and Valencia, Spain based team, will be responsible for providing and maintaining reliable employee connectivity of office IT systems and desktop solutions across our global workforce. This individual must be comfortable working independently and be willing to proactively take on a range of responsibilities from assisting with strategy to handling individual requests.

Product Support Specialist

Ellevation Education
Greater Boston Area
56 minutes ago
+27
We are looking for our next Product Support Specialist to join in our mission to provide top-notch support to our partners. The Product Support team works closely with educators, administrators, and other district stakeholders to help students succeed. We listen, teach, problem-solve, and think critically to ensure that our partners are able to maximize their use of Ellevation. As a team, we work every day to build efficiencies and scale our knowledge for our growing user base. We are looking for:

Customer Support Engineer

MineralTree
Cambridge
1 hour ago
+23
On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

Network Implementation Engineer

Fuze
Greater Boston Area
3 hours ago
+29
Prepare and conduct Network Design Discovery, via phone or on-site visits, in order to identify major components that would be part of Unified Communication services. Prepare and document a Network Design drawing. Prepare configurations for and assist Customer on installing Appneta Real Time Monitoring units where required. Prepare and document a Risk Analysis Report, based upon findings of the Network Design Discovery, Site Survey reports, and Appneta Monitoring reports. Prepare and document a Network Research summary report, to include Network Design drawings, Risk Analysis report, and site by site details. Prepare and conduct Network Research Summary presentation with Customer and Fuze personnel involved with the project. Perform Network Readiness test, as to vet out issues as to ensure design will support Fuze services. Perform troubleshooting with Customer when required. Perform Network Validation testing when required.

Maintenance Technician

Markforged
Watertown
7 hours ago
+25
As Maintenance Technician, you will perform general maintenance, repairs and preventative maintenance on manufacturing facility equipment and property structures. All work will be done in compliance with EPA, Hazmat and OSHA safety rules and regulations.

Customer Solutions, Technical Engineer-Metal

1st Shift Supervisor

2nd Shift Supervisor

Machine Operator 1st Shift

Machine Operator 2nd Shift

Machine Operator 3rd Shift

3rd Shift Supervisor

Facilities Manager

Office Manager

Load 6 more jobs10 jobs at Markforged

Community Events Manager

Klaviyo
Greater Boston Area
7 hours ago
+42
The Community Events Manager is the creative and strategic lead behind our many offline events, including our customer workshops and cornerstone annual event, Klaviyo:BOS. Klaviyo:BOS (pronounced “Klaviyo Boston”) is our largest gathering (500+ attendees) of the Klaviyo community — last year we had 3 conference tracks, 30+ talks, and a super fun afterparty. You will own the planning, budget, entire project plan, logistics, promotional plans, and execution activities of all offline events and work with the Marketing team (and outside consultants) to create highly engaged and exciting experiences. And when we say engaged and exciting experiences, we mean it — our events continue to register industry-leading NPS scores of 80+ from our awesome attendees, with the last one clocking in at 94.

IT Specialist

Director of Support

Product Expert

Onboarding Specialist

Load 1 more jobs5 jobs at Klaviyo

Operations Manager

MineralTree
Cambridge
16 hours ago
+23
Manage and Lead MineralTree’s Operations team. Manage on-call and off-hours application deployments for a 24x7x365 operation. Act as a mentor team members. Participate in the development of a strategic vision for making the MineralTree Operations team a world class organization. Deploy and maintain cloud (AWS) infrastructure and the MineralTree application to support MineralTree’s development, QA and Production environments. Utilize and update scripts (e.g. Bash, python) and automation tools (e.g. Puppet, AWS Cloud Formation). Adopt and deploy new tools and methods to enable continuous improvement. Implement and maintain security best practices and risk management. Provide effective communication of projects and tasks to the Operations team and stake-holders in other departments. Support users and maintain internal IT systems and applications (SSO, office network, user systems, account provisioning).

Customer Success Director

Catalant Technologies
Greater Boston Area
18 hours ago
+24
Catalant’s technology platform and programs enable companies to get mission critical work done faster. Forward-looking executives partner with Catalant to transition to an agile operating model and access the skills and expertise they need to rapidly innovate and stay ahead of disruption. More than 30 percent of the Fortune 100 use Catalant’s best practices and platform to frictionlessly access and deploy talent, ranging from employees to over

Chief Information Security Officer, Senior Vice Pr…

Intralinks
Waltham
18 hours ago
+39
  Chief Information Security Officer (CISO) Waltham, MA From the Manager: This team secures and protects the world's largest exchange of M&A deal activity across an ecosystem of the most notable financial institutions in the industry. Our global SaaS solutions are trusted and continuously tested for bank grade security, regulatory compliance, and industry certifications.  We are looking for a visionary leader with a “big picture” mindset,

Executive Assistant/Office Manager

Salary Finance
Greater Boston Area
18 hours ago
+26
About Salary Finance Salary Finance is a fintech company underpinned by a social purpose. Our mission is to make the lives of millions of working people less stressful, more productive, and much happier. We partner with leading employers to offer financial wellness benefits that help employees improve their lives by improving their finances.  In 2018, we expanded operations to the US with support from our UK headquarters. Today, our US team is

Manager, Customer Success Management - Enterprise

Rapid7
Greater Boston Area
18 hours ago
+24
The ideal candidate has experience in working with a large volume of customers in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team.

Events Operations Specialist

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Customer Success Manager

Order Management Specialist

Load 2 more jobs6 jobs at Rapid7

IT Technician

Datadog
Greater Boston Area
18 hours ago
+37
Provide amazing day to day hardware and software technical support for our users. Configure laptops as part of onboarding and refresh cycles. Assist with new hire orientations covering policies, best practices and services used within Datadog. Handle general ticketing, account management, and problem escalation. Maintain hardware and software inventory. Support audio visual needs for Datadog employees in conference rooms and other common areas. Create and maintain internal and user facing documentation. Participate in deployment and security related projects.

Helpdesk Technician

Smartsheet
Greater Boston Area
1 day ago
Smartsheet is seeking to hire a Helpdesk Technician to an already highly established Corporate IT team to provide the highest quality support to both our onsite and remote employees in a professional environment. We’re looking for a talented, self-motivated, and service-oriented individual with high integrity who can make an immediate, positive impact. You will also work in collaborating, participating in the design and implementation of new

Technical Support Analyst

CrunchTime!
Greater Boston Area
1 day ago
+25
CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology. Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

Programmatic Client Partner

CarGurus
Greater Boston Area
1 day ago
+41
Meet and exceed revenue goals and performance targets related to CarGurus advertising, programmatic and data solutions. Establish and expand Brand and Agency Trading Desk relationships to drive growth of new business relationships. Partner with operations to clearly communicate client objectives and flawlessly execute platform implementation. Prepare pitch materials as needed and present clients the CarGurus offering for direct and programmatic advertising campaign needs. Manage sales pipeline for maximum efficiency and visibility. Be an expert in the evolving technologies and capabilities available in the marketplace.

NetSuite Administrator

Office Administrator

Customer Success Specialist Onboarding

Customer Success Associate, Support

Sales Manager

Load 2 more jobs6 jobs at CarGurus

Client Strategist

ProfitWell
Greater Boston Area
1 day ago
+30
Are you great at building relationships? Do you love data and presenting it to others? Smirking a bit because those first two questions seem too on the nose? Then you may just be a perfect fit for the Client Strategist role at ProfitWell. As we grow, our current customers are valuable resources for future engagements and we want to nurture these relationships in a fun and thoughtful way. That’s where the Client Strategist comes into play. You should be a natural at establishing rapport, asking questions, and building meaningful relationships to the benefit of both our customers and ProfitWell.

Office Manager

Appcues
Greater Boston Area
1 day ago
No task is too big or too small for you. Whether it's the day-to-day upkeep of the office, maintaining tidiness to help with productivity, or making sure supplies and lunches are delivered on time. Managing office vendors, including mail, deliveries, ordering, and stock management for our size and stage of company. Being the go-to person for anything office-related, including but not limited to maintenance, equipment, requests, and more. Welcoming all guests upon arrival, ensuring an amazing Appcues experience from start to finish.

Systems Administrator

Wellframe
Greater Boston Area
1 day ago
+16
This role is responsible for the configuration, implementation, and maintenance of leading edge technologies managed by the Information Technology organization. This person will focus on the administration of the corporate infrastructure including hosted software services, workstations, network equipment, and software applications. The Systems Administrator will assess and identify innovative solutions and champion recommendations, while also being responsible for day-to-day administration. There will be a focus on centralized management, automation, and scripting. Security and integrity are key traits for this role. 

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,190
Min: $36K
Max: $83K
Office Manager $52,808
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Operations Associate $61,000
Min: $39K
Max: $95K
Technical Support $62,392
Min: $40K
Max: $109K
Desktop Support $67,192
Min: $31K
Max: $93K
Client Success Manager $72,900
Min: $43K
Max: $130K
Business Analyst $73,038
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Marketing Operations Manager $75,111
Min: $48K
Max: $110K
Operations Manager $88,933
Min: $39K
Max: $148K
Senior Business Analyst $91,110
Min: $69K
Max: $116K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $131,243
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+41
Automotive, Consumer Web
+24
Security, Software
+7
Marketing Tech, Sales
+42
Big Data, Marketing Tech

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