Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

112

Director, Solutions Architecture

Interactions
Greater Boston Area
3 hours ago
+20
    To work as an evangelist of our technology and capabilities with technical and executive decision-makers within client and prospect organizations.     To work with prospects to understand their contact center technology and strategy and work consultatively with prospects to creatively define an integration architecture that blends Interactions’ solution within that strategy.     To design innovative solutions that allow Interactions’ AI platform to seamlessly and efficiently integrate with a client’s existing back office and data infrastructures with a minimum of client or 3rd party change.     Help suggest and define platform requirements needed to deliver and optimize solution integration and channel offerings. Be a key acceptor of new platform capabilities.     Leadership to instill security, data privacy, and reliability as top-of-mind considerations.

Request for Proposal (RFP) Coordinator

Technical Account Specialist - CloudHealth

CloudHealth by VMware
Greater Boston Area
3 hours ago
+23
CloudHealth by VMware is looking for a creative and highly motivated visionary who will utilize data (mining, analysis and aggregation) to provide account management, technical advisory and relationship oversight for our tech-touch accounts.

Revenue Operations Representative

Toast
Greater Boston Area
14 hours ago
+45
Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to

Sales Enablement Manager, Systems & Tools

Billing Support Team Lead

Help Desk Manager

Director of IT Operations

Strategy & Operation Senior Program Manager

Restaurant Success Manager

Restaurant Success Manager - Inside

Director, Corporate Development & Strategy

Bilingual Customer Configuration Specialist

Load 6 more jobs10 jobs at Toast

Manager, Systems Innovation

Indigo
Greater Boston Area
17 hours ago
+21
Lead high-impact initiatives to incorporate cutting-edge ag technologies into Indigo’s businesses by crafting strategy, managing internal and external relationships, and leading meetings. Create frameworks for finding, valuing, and operationalizing new technologies that enable Indigo’s business model. Create visually compelling slides in PowerPoint to communicate core findings across Indigo and to outside stakeholders. Partner with Systems Innovation leadership to craft team strategy that supports Indigo’s objectives and Innovation Team mission.

Sr. Manager, Insurance

Manager, Office of the CEO

Sr. Manager, Quality Management System

Lab & Facilities Operations Tech (TEMP)

Lab & Facilities Operations Tech (Media/Glassware) (Temp)

Senior Systems Administrator

Sr. Regulatory Manager, Consumer Food Products

Pilot Plant Manager

Sr. Director, Pricing Services

Associate Manager, GeoInnovation

Load 7 more jobs11 jobs at Indigo

Workplace Experience Administrator

DraftKings
Greater Boston Area
20 hours ago
+24
The DraftKings Workplace Experience Associate will be responsible for professionally greeting/signing in visitors at reception. In addition to duties at reception, you will be a part of our workplace experience team—helping with special events, maintaining the office, managing security protocol, and more. 

Executive Assistant

Tradeshow Events Manager

Mendix
Greater Boston Area
1 day ago
+13
The Events Manager will be responsible for the planning and coordination of industry trade shows and conferences helping to ensure corporate objectives and budgets are met. Successful candidates are highly organized individuals able to communicate clearly and effectively with the ability to pay strong attention to detail and handle multiple projects from start to finish. You’ll work strategically with marketing, product marketing, sales and leadership stakeholders to plan, project manage and execute marketing events and trade shows designed to attract customer interest, and brand awareness. 

Manager of Enterprise Customer Success

Datadog
Greater Boston Area
1 day ago
+39
Manage, lead, mentor and train a team of up to 8 Customer Success Managers. Help team proactively build relationships with customers to achieve loyalty and revenue growth. Identify ways for CS team to monitor and identify usage trends to uncover renewal risks and support greater adoption rates. Identify processes to ensure smooth transition and on-boarding experience for Enterprise customers.

Office Manager/Admin

Silverthread
Greater Boston Area
1 day ago
About Silverthread Silverthread is a startup/growth company founded in 2013 to commercialize MIT Engineering and Harvard Business School.  Silverthread founders and leaders are recognized experts in finance & technology management.  We are a very casual workplace, and the 5 of us in Boston enjoy our WeWork office near North Station.  We also have a software development team in Reno, NV. It’s becoming increasingly apparent that we need an ‘Office

Manager of Dealer Relations

CarGurus
Greater Boston Area
1 day ago
+41
The Manager of Dealer Relations is responsible for leading and coaching a high-performing, sales-focused account management team at the individual level. The Manager of Dealer Relations will be responsible for contributing to and executing the strategic direction as set forth by the Senior Director of Dealer Relations, and VP of Dealer Relations. The successful candidate will have experience working in a fast-paced sales environment with relatively short sales cycles and high-growth expectations. The Manager of Dealer Relations will own a segment of the business, and will be responsible to delivering against renewal, sales, and retention targets, while contributing to the successful rollout of new products among an existing client base.

International Business Operations Manager

Manager, Build/Delivery

Senior Manager, Pricing and Packaging Strategy

NetSuite Administrator

Event Planner - Part Time/Contract

Senior Associate, International Business Operations

Load 3 more jobs7 jobs at CarGurus

Technical Support Engineer

Fuze
Greater Boston Area
1 day ago
+29
The Technical Support Engineer role is a combination of customer service and technical ability. This role is a customer facing role, by phone and email with a strong importance on communication. This role is dedicated to addressing customer product issues and change requests, limiting the customer involvement when possible, with the goal of an enjoyable experience. The candidate for this role is to drive customer satisfaction with a combination of product knowledge and customer engagement.

Customer Experience Analyst

LogicManager
Greater Boston Area
1 day ago
+17
We are seeking candidates who possess splendid problem-solving and analytical skills, have a persistent craving to learn, and genuinely love helping people. At LogicManager, the Customer Experience position is more than just answering customer questions. This cross-functional role allows you to obtain invaluable information on the front lines which can then be communicated for business and product decisions.

Customer Advocacy Rotational Program

LogicManager
Greater Boston Area
1 day ago
+17
As an Inbound Customer Advocate on the Business Development team, you will work directly with potential customers who request follow-ups and help in their decision making process. LogicManager’s well established inbound marketing program produces a steady stream of prospects that are seeking LogicManager’s help to evaluate and implement the award winning product and service we offer. LogicManager has the industries highest rate of customer satisfaction which makes your job easier as the sales closing rate is higher. This role is customer facing and more consultative than a traditional sales role. Through demonstrations and helping potential customers clarify their needs and priorities, you are helping them make an important decision.

Bilingual Customer Success Associate - Portuguese

Flywire
Greater Boston Area
1 day ago
+26
Flywire customers receive unparalleled individualized attention and service. Customer Success roles at Flywire are not your typical support roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our customers’ problems. As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Customer Success Associate is a problem-solver, who is excited to be a part of a spirited team. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

Customer Solutions Technical Engineer - Composites

Markforged
Watertown
1 day ago
+25
Become an expert on the entire composite product line, including the Mark Two and X7. Investigate and troubleshoot customer issues and questions around our composites printers. Author and editor of our partner & customer facing documentation. Be an active member of a team that provides first class support to our users via email, web and phone. Close the feedback loop with the Markforged Development teams regarding the customer experience with our products.

Facilities Manager

Maintenance Technician

Office Manager

Machine Operator 2nd Shift

Machine Operator 1st Shift

Machine Operator 3rd Shift

Load 3 more jobs7 jobs at Markforged

Technical Account Manager

CloudHealth by VMware
Greater Boston Area
1 day ago
+23
You love being on the front lines of the business partnering with best-in-class customers, internal executives, and developers to communicate technical context required to make improvements to the customer experience and software solutions. You’re looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical background with experience supporting cloud computing products, services, and solutions.

Account Management Coordinator

Acquia
Greater Boston Area
2 days ago
+20
The Account Management Coordinator will be responsible for supporting the global Account Management team, and will be pivotal in helping to deliver success for our customers. This role will work directly with our Account Managers, Technical Account Managers, Support, Operations, Legal and Finance teams. This is a tremendous opportunity for an ambitious individual with the desire to enter the world of Account Management & Sales.

Support Escalation Manager

Support Engineer

Product Expert

Klaviyo
Greater Boston Area
2 days ago
+42
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

Onboarding Specialist

Director of Support

Customer Support, Manager

Manager of Customer Operations

Load 1 more jobs5 jobs at Klaviyo

Manufacturing General Manager

DataRobot
Greater Boston Area
3 days ago
DataRobot is seeking an experienced Manufacturing professional to lead our Manufacturing practice as Manufacturing General Manager (GM). The Manufacturing GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Manufacturing including sales, marketing, partners, and product. The Manufacturing GM will have an executive-level...

Telecommunications General Manager

Transportation General Manager

Life Sciences General Manager

IT Operations/DevOps Engineer

Account Manager

AI Success Director

Executive Assistant

Corporate Events Manager

Load 5 more jobs9 jobs at DataRobot

Product Support Specialist

Ellevation Education
Greater Boston Area
3 days ago
+27
We are looking for our next Product Support Specialist to join in our mission to provide top-notch support to our partners. The Product Support team works closely with educators, administrators, and other district stakeholders to help students succeed. We listen, teach, problem-solve, and think critically to ensure that our partners are able to maximize their use of Ellevation. As a team, we work every day to build efficiencies and scale our knowledge for our growing user base. We are looking for:

Product Support Engineer

Attivio
Cambridge
3 days ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,717
Min: $36K
Max: $83K
Office Manager $52,519
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $61,984
Min: $40K
Max: $109K
Operations Associate $65,944
Min: $39K
Max: $135K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $72,250
Min: $43K
Max: $130K
Business Analyst $72,807
Min: $43K
Max: $114K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Business Intelligence Analyst $74,889
Min: $61K
Max: $110K
Operations Manager $88,240
Min: $39K
Max: $148K
Senior Business Analyst $90,557
Min: $60K
Max: $135K
Sales Operations Manager $104,111
Min: $76K
Max: $160K
Director of Operations $131,211
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
+42
Big Data, Marketing Tech
+7
Marketing Tech, Sales
+25
Food, Software

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