Best Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

141

Director of Supply Chain and Manufacturing Operati…

Vecna Robotics
Greater Boston Area
21 minutes ago
+29
Director of Supply Chain and Manufacturing Operations The Director of Supply Chain and Manufacturing Operations is a key leadership position that reports to Vice President of Operations and is responsible for strategy, planning and execution for the company's supply chain and manufacturing operations.  You will own forecasting, demand planning, and supply planning in partnership with Finance, Sales, and Engineering teams. This is a full-time,

IT Site Support Technician

Chewy
Greater Boston Area
2 hours ago
+35
Key responsibilities include troubleshooting intermediate to complex application and hardware issues; documentation, analysis and resolution of escalated help desk tickets; and working with both service desk and tier 3 engineers to quickly provide high quality solutions to IT problems. This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, network connectivity, Windows and Mac software, and much more. In addition, you will also be assigned special projects in which you will get to research new technology and solve more complex problems.

Performance Engineer

Chewy
Greater Boston Area
2 hours ago
+35
Chewy is looking for a Performance Engineer to join our IT/Performance Team based in Boston, MA The ideal candidate understands and has vast experience creating and maintaining a performance process and testing methodology on a high scale both for On-Prem and Cloud solutions. The candidate should have experience with eCommerce platforms. This candidate should have experience in all levels of Performance Testing (Load, Stress, Longevity, etc.) and be able to implement a process to include these suites into continuous integration testing.

Senior Manager, Ecommerce Optimization

Chewy
Greater Boston Area
2 hours ago
+35
The Chewy Ecommerce Analytics team is looking for a seasoned Senior Manager of Ecommerce Optimization to lead experimentation across our website and apps in our Boston, MA location. In this role, you will be the authority on experimentation within the Ecommerce team and will guide our strategy, standards and processes around a/b and multivariate testing. You’ll play a key role in shifting the culture of the organization to embrace and properly utilize experimentation. The ideal candidate is a statistics whiz with experience building or growing a mature testing program.

Provider Service Specialist (Guide)

Devoted Health
Waltham
3 hours ago
+19
As a Provider Service Guide, you will serve as the primary Devoted Health contact for health care providers to resolve issues relating to services those providers are delivering for our members. The Provider Service Guides provides exceptional customer service responding to inquiries from providers You will answer questions from providers regarding what services are covered under our plans and the status of their medical claims. You will also help to educate providers on Devoted Health policies and procedures to include products, benefits, claims, referral and eligibility verification processes, utilization management guidelines, etc. As a Provider Service Guide you will conduct research and work with the rest of the Devoted Health team to resolve provider issues. You will work collaboratively with internal partners to reduce provider issues and implement long term solutions to problems identified.

Member Service Guide

Clinical Operations Team Specialist

Registered Nurse, Clinical Guide ~ Bilingual English / Spanish

Appeals & Grievances Specialist

Desktop Support Engineer

Manager, Clinical Guide Team

Load 3 more jobs7 jobs at Devoted Health

Office Manager

Drift
Greater Boston Area
4 hours ago
As an Office Manager, you will be supporting our guests in a variety of ways - we’re constantly thinking of new ways that we can level up the experience they have in our office. You will work closely with our Manager of Drift Experience, our Facilities Coordinator, and our Candidate Concierge to make sure the office is operating like a 5 star hotel.

Executive Assistant

Aurora Flight Sciences
Cambridge
6 hours ago
+23
The Executive Assistant will be responsible for supporting the Senior Vice President for Programs, their direct reports and supporting teams.  The candidate is expected to have strong written and verbal communication skills as the position includes coordinating with other Aurora business sectors, government personnel, and our customers.

Enterprise Network Manager

Environmental, Health and Safety (EHS) Specialist

IT Support Specialist

SEIT Division Manager

Load 1 more jobs5 jobs at Aurora Flight Sciences

Facilities Manager

Markforged
Watertown
7 hours ago
+25
The Facilities Manager will join the rapidly growing Business Operations team to ensure success Markforged scales rapidly in 2019. In this role you will: Responsible for facilities projects for existing and future Markforged office locations - scopes Markforged operational and physical space requirement needs as team grows, manages budgets, and ensures projects completed on time Oversees physical security infrastructure, access controls, and policies Manages relationships with property management, facilities vendors, contractors, and building engineers Troubleshoot and problem solve facilities related incidents, and manage landlord relationships Manage office management team across Markforged offices Own global EHS compliance and required reporting Run emergency / incident response planning for all facilities

Maintenance Technician

Director, Business Operations

Help Desk Technician II

Customer Solutions, Technical Engineer-Metal

Logistics Coordinator

Machine Operator 1st Shift

Machine Operator 2nd Shift

1st Shift Supervisor

2nd Shift Supervisor

Technical Trainer

3rd Shift Supervisor

Quality Engineering Technician

Engineering Executive Administrator

Machine Operator 3rd Shift

Load 10 more jobs15 jobs at Markforged

Manager of Solution Services

Smartsheet
Greater Boston Area
11 hours ago
Smartsheet is looking for a proven leader to help build, operate, and scale our Solution Services team in Boston. The right candidate is an experienced manager with a proven ability to create strong implementation programs to drive the customer adoption lifecycle for both large and small organizations, at scale. As Manager of Solution Services, you will build and oversee a team of Solution Implementation Managers. You will be responsible for the

Customer Success Associate

Smartsheet
Greater Boston Area
11 hours ago
Smartsheet is looking for a proven Customer Success Associate to manage a set of small to medium sized accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted...

Restaurant Success Analyst

Toast
Greater Boston Area
11 hours ago
+45
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Director, Toast Payments

Workplace Experience Coordinator

Strategy & Operation Senior Program Manager

Salesforce Administrator

Manager, Restaurant Success

Restaurant Success Manager

Director of Customer Success Enablement

Relationship Manager, Toast Payments

Director Real Estate and Workplace Experience

Technical Support Specialist

Revenue Operations Representative

Systems Enablement Manager

Load 9 more jobs13 jobs at Toast

Systems Engineer

CarGurus
Greater Boston Area
11 hours ago
+24
We are looking for a Systems Engineer who can help design, implement, and maintain a rapidly scaling infrastructure which deploys code multiple times daily. CarGurus is experiencing rapid growth and this person will play a key role in US and global expansion.  This is an opportunity to join a talented team of engineers who ensure the highest levels of performance, security and availability. There will be great projects that range from challenging to a quick fix. Your fellow engineers have a diverse background and are willing to help. This is a high impact role with exceptional visibility within the team. 

NetSuite Administrator

Office Administrator

Customer Success Partner Specialist

Customer Success Partner Programs Associate/Specialist

Manager of Dealer Relations

Dealer Relations Account Specialist

Load 3 more jobs7 jobs at CarGurus

Director, Client Strategy & Operations, Health…

Wellframe
Greater Boston Area
11 hours ago
+16
The Director is responsible for strategic account management of health plan accounts and will have primary accountability for setting the strategic direction, performance targets, and overall success of the account. The Director will navigate clients through change management and tech-enabled transformation of member-facing services to meet client goals, improve the member outcomes, and enhance effectiveness of member-facing services. This individual will evaluate and communicate client performance relative to mutually defined goals and success measures. The Director will identify opportunities to expand the breadth and depth of our solution offerings within those accounts and share information relative to account performance and market insights to impact product, clinical, and service developments. The Director will excel in relationship-building, strategic thinking, written and verbal communication, problem solving, and navigating complex situations.

Onboarding Expert

Klaviyo
Greater Boston Area
11 hours ago
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Community Events Manager

Director of Support

Customer Success Manager

Product Expert

Load 1 more jobs5 jobs at Klaviyo

Network Implementation Engineer

Fuze
Greater Boston Area
11 hours ago
+29
Prepare and conduct Network Design Discovery, via phone or on-site visits, in order to identify major components that would be part of Unified Communication services. Prepare and document a Network Design drawing. Prepare configurations for and assist Customer on installing Appneta Real Time Monitoring units where required. Prepare and document a Risk Analysis Report, based upon findings of the Network Design Discovery, Site Survey reports, and Appneta Monitoring reports. Prepare and document a Network Research summary report, to include Network Design drawings, Risk Analysis report, and site by site details. Prepare and conduct Network Research Summary presentation with Customer and Fuze personnel involved with the project. Perform Network Readiness test, as to vet out issues as to ensure design will support Fuze services. Perform troubleshooting with Customer when required. Perform Network Validation testing when required.

Head of Productivity & Training

Indigo
Greater Boston Area
14 hours ago
+21
The role Head of Productivity and Training will be responsible for managing and developing a world-class Commercial Productivity and Training team. The role also assumes primary responsibility for Indigo’s sales skills transformation towards consultative selling.

Information Security Administrator

International CRM Senior Manager

Sr. Manager, Quality Management System

Sr. Manager, Sustainability & Compliance

Seed Applied Technology Regulatory & Compliance Co-op

Load 2 more jobs6 jobs at Indigo

IT Support

Formlabs
Somerville
16 hours ago
+16
At Formlabs, our teams need systems running smoothly at all times. To get our best work done, we need our IT and systems to run at peak efficiency. You'll be asked to put your creativity to work to develop enduring, new solutions. You will be our in-house technical support by troubleshooting our IT issues and implementing long-term solutions. If you have a passion for technology and love to solve both short and long-term challenges, we want you to join our Systems team in IT Support.

Dental Technical Support Specialist

Facilities Operations

Junior Salesforce Administrator

Customer Care

Load 1 more jobs5 jobs at Formlabs

Life Sciences General Manager

DataRobot
Greater Boston Area
16 hours ago
DataRobot is seeking an experienced Life Sciences professional to lead our Life Sciences practice as Life Sciences General Manager (GM). The Life Sciences GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Life Sciences including sales, marketing, partners, and product. The Life Sciences GM will have an executive-level grasp of trends...

Manufacturing General Manager

Retail General Manager

Telecommunications General Manager

Transportation General Manager

IT Manager

IT Operations/DevOps Engineer

Salesforce Engineer - remote

Executive Assistant

Load 5 more jobs9 jobs at DataRobot

Customer Success Manager

Midaxo
Greater Boston Area
18 hours ago
+26
The Customer Success Manager position is a consultative, client-facing role – essential to the successful onboarding, training and long-term management of our clientele. You will collaborate with our customers to understand their M&A goals and help them achieve their objectives by leveraging our platform. As part of the Customer Success team, you will provide client services to customers, while expanding platform best practices, improving internal processes, and furthering the business unit’s development. You will ensure the customer’s long-term success by bridging the gap between their status quo and an industry leading M&A management process.

Claims Specialist

Agero
Greater Boston Area
18 hours ago
+14
Leads, communicates, and negotiates the resolution of all client issues to completion. Analyzes details of situation to determine degree of responsibility of all involved parties. Negotiates and settles all damage claims that have been submitted. Utilizes strategic decision making skills to provide mutually beneficial resolution to inquiries.

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,225
Min: $36K
Max: $83K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Office Manager $52,682
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $57,000
Min: $39K
Max: $73K
Technical Support $60,223
Min: $40K
Max: $109K
Desktop Support $65,083
Min: $31K
Max: $91K
Business Analyst $73,208
Min: $43K
Max: $114K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Client Success Manager $75,192
Min: $45K
Max: $130K
Marketing Operations Manager $75,875
Min: $48K
Max: $110K
Operations Manager $88,952
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $104,625
Min: $76K
Max: $160K
Director of Operations $132,457
Min: $48K
Max: $200K
Director of Customer Success $142,333
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $195,273
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+24
Security, Software
Productivity, Software
+24
Automotive, Consumer Web
+19
Healthtech, Software

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