Operations Jobs in Boston | Built In Boston

Operations Jobs in Boston

126

Support Engineer

CA Technologies
Greater Boston Area
2 hours ago
+31
Veracode is seeking a motivated and energetic individual who thrives on working with customers to resolve complex technical issues.  The Customer Support Engineer will focus on supporting customers who have questions or issues pertaining to the use of the Veracode Service.  

Principal Network Engineer

CA Technologies
Greater Boston Area
2 hours ago
+31
Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while

Operations Associate

SimpliSafe
Greater Boston Area
6 hours ago
+11
Overview: SimpliSafe is looking for an Operations Associate who can transform raw data into meaningful insights and actionable recommendations. In this role you will be instrumental in developing initiatives that contribute directly to our rapid growth & improve the efficacy of the Operations Team. In this highly visible role you will interact with cross functional groups and executive leadership. Our ideal candidate needs to be able to do the

Director of Business Systems

Toast
Greater Boston Area
6 hours ago
+22
The Director of Business Systems is a senior role at Toast and will be responsible for establishing the company’s Business Systems Architecture, and working to define strategic priorities across Enterprise Applications, Process Optimization and Employee Enablement. The Director understands the processes performed by functional business areas and is proficient at leading these functional business areas with business process reengineering and large-scale deployments of solutions such as ERP/CRM/HCM/ITSM.

Customer Success - Support Ops Program Manager

Executive Assistant

Salesforce Administrator

Director of Customer Success Enablement

Sr. Manager of Customer Experience

Customer Service Representative

Restaurant Success Specialist

Load 4 more jobs8 jobs at Toast

Regional Manager of Product Experts

Compass
Greater Boston Area
6 hours ago
Key responsibilities include developing efficient processes, integrating support across teams, and designing and implementing new training programs and services. You strive to deliver excellent customer service and are continuously looking to improve. As a leader, you motivate and mentor your team members, and help deploy national processes, systems and tools across your region. You and your team is responsible for product training, support and feedback. This is an incredible opportunity for the right person to take ownership of the end-to-end product experience in a growing region.

Agent Operations Manager

Compass
Greater Boston Area
6 hours ago
As the Agent Operations Manager for Compass, you will lead our growing Agent Operations team as they manage the operational experience for our Agents. You constantly think of ways to improve the workflow and efficiency of not only the Agent Operations team, but of the agents as well. You play a critical role in maintaining agent care and retention, a competitive advantage for Compass. Along with many others, some key responsibilities will include developing efficient processes, integrating support across teams, and designing and implementing new services. You strive to deliver excellent customer service and are continuously looking to improve. Acting as a leader, you motivate and mentor your team members, and synthesize from across the different functions who provide services for our agents.

Director, Customer Support

Drift
Greater Boston Area
20 hours ago
We're looking to bring on an innovative and customer focused leader to support the success and growth of Drift’s Customer Support Team. This leader will be responsible for building and driving our Customer Support operating model and systems, triage, 24 hour support, while developing deep partnerships across the Success, Product and Engineering and Sales teams.

Director, Enterprise Customer Success Management

Drift
Greater Boston Area
20 hours ago
Continue hiring a talented and ambitious team of CSMs who can drive the success and growth of our enterprise customers. Develop a strategy for enterprise customer engagement, adoption, project management, change management and growth. Partner with our VP of Enterprise sales to support the expansion of Drift customers. Liaise with our product team to demonstrate enterprise customer product needs. Accurately forecast your team’s business for current and future quarters. Hit your enterprise net retention and customer health quota on a monthly, quarterly, and annual basis.

Client Experience Associate

M.Gemi
Greater Boston Area
20 hours ago
M.Gemi, headquartered in Boston, MA along with offices in New York and Florence, Italy is redefining the luxury products industry by leveraging the uniqueness of Italian manufacturing combined with a technology and data driven predictive supply chain engine. By challenging the long standing design and manufacturing process, we are delivering new products to market in record time and selling direct to the consumer through a state of the art

Part-time Customer Service Ninja

ezCater
Greater Boston Area
20 hours ago
+18
We are looking for enthusiastic, motivated, hard-working individuals to come join our team as Customer Service Ninjas. You'll review -- and create -- food orders, convince customers and restaurants that they're in good hands with us, and solve puzzles while providing high-quality customer service over the phone, live chat, or via email. ezCater is more than doubling in size every year. Opportunity for you abounds!

Operations Lead

Percy
Greater Boston Area
1 day ago
Hi! We’re Percy: a fast-growing startup transforming how businesses around the country fill their entry-level jobs. Applying for a job can be difficult and annoying - especially for lower-income workers without the advantages of a college degree or professional resources. We're here to change that, with a blend of technological innovations and human support that make the job search easier and better for all parties. Percy was born out of

Field Service Technician

eGym, Inc.
Greater Boston Area
1 day ago
+16
FIELD SERVICE TECHNICIAN - #589 (Remote position: Location can be in CO or anywhere East of CO) eGym, Inc. is looking for a solution-minded and customer-oriented Field Service Technician for the successful implementation and maintenance of our software-based fitness equipment. You have strong mechanical,  electrical and IT skills and enjoy working with customers? Then join and help us grow day by day. Your daily workout You will travel

Associate IT Support Engineer

ezCater
Greater Boston Area
1 day ago
+18
We’re looking for a top-notch, hands-on Associate IT Support Engineer to help our small and talented Corporate IT team. You will help support a growing diverse team of sales, support, and engineering specialists. Serving as the initial point of contact, you will gather and analyze information about the user's issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem.

Customer Success Manager

Drift
Greater Boston Area
1 day ago
If what you just read excites and describes you we’d love to talk to you. We are building our team of Drift Customer Success Managers and are looking for folks who can challenge, inspire and motivate us to make amazing things happen for our customers. We have a strong preference for 2+ years of Customer Implementation/Account Management/Customer Success experience, preferably in a software or Sales/Marketing environment.

Events Manager (CONTRACT)

Markforged
Watertown
1 day ago
+22
We are seeking an experienced events manager to lead and execute all efforts for industry trade shows and other events. This is a contract position for 6 months to start as soon as possible. We are looking for a solutions-oriented individual able to work cross-functionally both internally and externally. In this role, you will be driving ROI through external events.

Machine Operator 1st Shift

Machine Operator 2nd Shift

Customer Solutions, Technical Engineer

Program Manager- New Product Introduction

Print System Technician

Maintenance Technician

Load 3 more jobs7 jobs at Markforged

Student Success Manager

Ready4
Greater Boston Area
2 days ago
We are looking for a Student Success Manager responsible for managing the logistics and operations of Ready4’s online test prep live sessions and courses. Think about the role as the “Teaching Assistant” or “Moderator” or “Host” of the live classes. This is a great opportunity to join a startup with many career growth opportunities, be part of a fastest growing segment, and work closely with the Founder & CEO who spends a lot of his time on the

Support Genius

LevelUp
Greater Boston Area
2 days ago
+17
Support Genius Join the LevelUp Team and work alongside other talented, driven individuals to help build the next generation of mobile payments. LevelUp powers the mobile payment, ordering and loyalty apps for leading restaurant brands to help them engage their customers and drive sales.

Senior Hedging Specialist

Indigo
Greater Boston Area
3 days ago
Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and productivity, Indigo’s portfolio is focused on

Senior Manager, Corporate Development

Indigo
Greater Boston Area
3 days ago
Senior Manager, Corporate Development Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, conserve resources for future generations, and grow healthy food for all. Utilizing beneficial plant microbes to improve crop health and

IT Support Specialist

Indigo
Greater Boston Area
3 days ago
Indigo is a company dedicated to harnessing nature to help farmers sustainably feed the planet. With a vision of creating a world where farming is an economically desirable and accessible profession, Indigo works alongside its growers to apply natural approaches, grow healthy food for all, and conserve resources for future generations. Utilizing beneficial plant microbes to improve crop health and productivity, Indigo’s portfolio is focused on

Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $43,882
Min: $36K
Max: $83K
Office Manager $49,158
Min: $37K
Max: $70K
Customer Support Manager $52,286
Min: $42K
Max: $67K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Operations Associate $54,000
Min: $39K
Max: $68K
Technical Support $60,625
Min: $40K
Max: $109K
Desktop Support $65,091
Min: $31K
Max: $91K
Marketing Operations Manager $69,400
Min: $48K
Max: $85K
Business Analyst $73,380
Min: $43K
Max: $114K
Client Success Manager $73,472
Min: $53K
Max: $130K
Business Intelligence Analyst $74,250
Min: $61K
Max: $110K
Operations Manager $89,667
Min: $39K
Max: $148K
Senior Business Analyst $90,567
Min: $69K
Max: $108K
Sales Operations Manager $96,714
Min: $76K
Max: $126K
Director of Operations $135,806
Min: $48K
Max: $200K
Director of Customer Success $141,294
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $196,476
Min: $95K
Max: $340K

Top Boston Companies Hiring for Operations

+19
Healthtech, Software
Productivity, Software
Marketing Tech, Sales

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