Boston Tech Jobs and Startup Jobs

37

Support Engineer

Acquia
Greater Boston Area
21 hours ago
+35
We’re looking for a Support Engineer to join our Support team to help provide comprehensive technical application support and analysis in a fast-paced SaaS environment. In the role, one must be able to work directly with customers in high-pressure situations; have strong analytic, organizational, time management, and communication skills. We’re looking for a team player that possesses the willingness to do whatever it takes to achieve the highest level of customer satisfaction. This role is cross-functional interacting with Engineering, Operations and Professional Services teams.

Master Customer Success Manager

Associate Support Engineer

System Administrator (Atlassian)

Director, Support

Gainsight System Administrator

Load 2 more jobs6 jobs at Acquia

Office and Experience Manager

Klaviyo
Greater Boston Area
1 day ago
+44
In your role, you will partner directly with the office and culture team as well as with the People Operations team to create innovative and modern company-wide traditions. This role is critical, serving as an important liaison between our Klaviyos, Facilities, and the core People Operations team. By utilizing and developing key and unique skills, as well as the freedom to come to the table with fresh ideas and novel solutions, you will be fostering a culture of POSSIBLE. At Klaviyo, our people come first and this team helps us set that tone with boots on the ground initiatives. Having fun is just the cherry on top. Sound good? Keep reading!

Segment Marketing Manager

Community Manager

Customer Adoption Specialist

Rapid7
Greater Boston Area
1 day ago
+24
The Customer Adoption Specialist is responsible for expediting Rapid7’s customers’ time to value and ensuring ongoing success by engaging and driving usage of Rapid7 platform solutions. Rapid7 is looking for a candidate with a strong operational mindset, analytical skills, a history of helping customers achieve value, and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-class customer experience that allows customers to achieve their security program objectives by leveraging our industry-leading solutions. Success in the role will require a self-starter with a passion for solving complex problems and using data/insights to drive process improvements.

Senior Customer Success Manager

Strategic Customer Success Manager

Security Consultant

Security Consultant

Customer Success Representative

Customer Success Manager

Systems Administrator

Load 4 more jobs8 jobs at Rapid7

Senior Customer Success Manager

Threat Stack
Greater Boston Area
2 days ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Director of Strategic Initiatives

Formlabs
Somerville
2 days ago
+16
Synchronizing our marketing and sales goals. Developing geographic and industry market entry. Refining our product pipeline and go to market execution. Improving performance of our global network of distributors. Organizational design for new functions and business units.

Systems Performance Manager

Customer Success Manager

Product Marketer

Customer Support Specialist

Bilingual Customer Support Specialist

Load 2 more jobs6 jobs at Formlabs

Product Line Marketing Manager - Competitive (Home…

VMware Carbon Black
Waltham
2 days ago
+59
Carbon Black, the Security Business Unit of VMware, is a leader in cloud-native endpoint protection at the center of VMware’s mission to transform the industry with intrinsic security. At the center of telling this narrative and empowering sales are two key factors: product marketing and competitive intelligence. The Carbon Black team is looking for a dynamic product marketer to work tightly with the Competitive Intelligence team and deliver results. We need competitive positioning our sales force can use to confidently demonstrate our differentiation and value in an extremely crowded EPP market. Carbon Black is a fast-paced environment, and we are seeking someone in this role who can be innovative, rally a team, and make amazing things happen.

Cybersecurity Strategist

Security Technical Marketing Manager - Carbon Black by VMware (Home Based)

Senior Technical Support Engineer

Manager of GTM Business Systems

Mimecast
Lexington
2 days ago
+58
This individual will have a strong background in Netsuite (or CRM tool) from a Sales Rep and Manager perspective and be comfortable recommending system improvements and enhancements to the Netsuite Team, prioritizing must-haves versus nice-to-have’s and represent the GTM team at our monthly business systems agility meetings. In parallel, this individual must have the talent and desire to coach, train and mentor Sales Managers and Sales Rep’s into the effective adoption and utilization of our business systems. Key to the role will be the ability to coach “self-help” as opposed to becoming a crutch for the sales force.

Marketing Automation Specialist

Mimecast
Lexington
2 days ago
+58
Our Global Digital Marketing team is look for a Contract Marketing Automation Specialist to join their team and be responsible for design, implementation and execution of Marketing campaigns. This critical piece of our Digital Marketing organization is responsible for the management and maintenance of the Marketing campaign calendar, as well as the health and growth of our database.

Associate Desktop Support Analyst

Mimecast
Lexington
2 days ago
+58
Mimecast Associate Desktop Support Analyst needs to work well under pressure and can deliver and execute solutions timeously to ensure a flawless internal IT service delivery for Mimecast. Assist in the planning and maintenance of IT business systems at the various offices worldwide according to Mimecast Global specifications and local business requirements as well as provide efficient and effective support to local and global Mimecast employees using defined case management procedures.

Product Cybersecurity Officer

Schneider Electric
Remote
2 days ago
+42
We have an opportunity for a Product Cybersecurity Officer for Schneider Electric Energy Management Business. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.

Senior Support Engineer

Threat Stack
Greater Boston Area
2 days ago
+31
We are seeking a highly motivated Senior Support Engineer who is fanatical about helping customers succeed and loves to learn. You should be comfortable performing a wide range of technical and support activities – from answering emails to recreating customers’ environments and troubleshooting. You should have outstanding communication skills and the ability to pick up new things quickly and work in a dynamic team setting.

Marketing Ops Manager

Wistia
Cambridge
2 days ago
+38
As our Marketing Operations Manager, you’ll work closely with our Acquisition & Growth team, Sales & Sales Operations, Business Intelligence, and the rest of our marketing team to achieve these goals. By delivering the right data & insights, ensuring we’ve got the right tools, systems, and processes in place, and overseeing campaigns, you will play an integral role in taking our marketing to the next level.

Director, Customer Solutions

Markforged
Watertown
6 days ago
+34
We need exceptionally talented and versatile people to join our team in Watertown, MA and support our growing customer base. If you have a vision of how to drive an exceptional customer experience through excellent technical support, online content and training and can effectively lead a team to achieve that success, we would love to speak with you. We are looking for an innovative, dynamic, and driven leader to effectively lead our Customer Solutions team. We're looking for someone who has a passion for making customers successful and creating a positive team work environment that will thrive in a department that carries high expectations and visibility.

Digital Marketing Manager

Member Support Specialist

BookBub
Cambridge
6 days ago
+38
BookBub is seeking a new Member Support Specialist! We’re dedicated to providing prompt, thoughtful support to our engaged community of book lovers from around the world. Insights from our interactions with readers help us to make BookBub an even greater place to discover books. If you’re passionate about providing excellent customer support, meticulous in your attention to detail, and interested in helping book lovers of all kinds, please apply!

Demand Generation Manager

Tulip
Somerville
6 days ago
+30
We’re looking for a creative and analytical Demand Generation marketer to join our Marketing team. You’ll help our team reach the next level by providing quantitative insights into strategies to increase our growth, and collaborating with our sales team to drive demand from enterprise companies, and support expansion for enterprise customers. Your insights will be the backbone for decisions that affect all areas of Tulip’s enterprise growth strategy. Sound exciting? Apply below!

Product Marketing Lead

Tulip
Somerville
6 days ago
+30
You have manufacturing or industrial experience, love translating technical and abstract concepts into concise, accessible language. You work well with different stakeholders and can communicate needs and translate requirements across teams. You love storytelling and developing positioning that resonates with customers throughout their journey with Tulip. You’re a creative problem solver. You know how to prioritize projects and align creativity with key business results.

Director of Demand Generation

Threat Stack
Greater Boston Area
6 days ago
+31
Our team is seeking revenue marketer who is passionate about evangelizing our cloud security offerings that result in pipeline with a technical buying audience. We are seeking a high energy, creative marketer that is analytics-driven in their development and execution of integrated marketing campaigns to help find and progress opportunities with the sales team. The Director of Demand generation will report to the Chief Marketing Officer, and be responsible for helping to build our brand and demand engine for the company through paid marketing campaigns and acquisition channels. Management experience is required.

Product Marketing Manager

Tulip
Somerville
6 days ago
+30
Tulip is the first Platform-as-a-Service for manufacturing. We’re disrupting one of the largest industries in the world and empowering the people who make the things you interact with every day. Factories that are run with Tulip are more efficient, their workers are more productive, and they make fewer mistakes. Why? Because manufacturing apps guide and provide them with the right information at the right time. We call it bottom-up digital

Growth Marketing Associate

Wistia
Cambridge
1 week ago
+38
Work with our Director of Customer Acquisition and Growth to develop multi-channel marketing campaigns and/or programs to drive customer acquisition, deepen user / customer engagement, drive product adoption, and/or retain customers. Ensure clear goals for marketing campaigns / programs and track and report on performance versus those goals. Work with the Director of Customer Acquisition and Growth to determine the right audience, right messaging, and right marketing tactics to deliver on campaign / program goals. Generate the content for use in marketing campaigns, programs, and other initiatives. This includes but is not limited to drafting marketing emails, social media posts, other collateral; writing blog articles; and working with our Creative & Design teams to identify other assets required. Manage distribution and delivery of marketing emails, social media posts, and other marketing collateral. Develop and manage project plans to ensure smooth, on-time delivery of marketing campaigns / initiatives. Identify creative, out-of-the box ideas for marketing campaigns that can improve our efforts across the board.

Manager, Customer Support

Zaius
Greater Boston Area
1 week ago
+32
We’re looking for a leader for our support team who is passionate about providing awesome customer experiences within an entrepreneurial and dynamic environment. As our Support Manager, you’ll interact directly with customers on a daily basis and contribute to developing initiatives to improve the customer experience while supporting and mentoring our amazing support engineers. This is an awesome opportunity to lead a team of support engineers who are excited about helping our customers work through their support concerns.

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