Boston Tech Jobs and Startup Jobs

36

Global Director, Technical Alliances (Boston, MA)

Dynatrace
Waltham
2 days ago
+28
· Build, expand and maintain the relationships and partnerships with our Strategic Technology Partners (eg. AWS, Microsoft, Google, IBM, Red Hat, VMware, ServiceNow). · Identify, recruit and develop Cloud ecosystem partners. · Develop and evangelize DYNATRACE related technical solutions and value propositions with/to Dynatrace, customers, Cloud Service Providers, Independent Hardware Vendors, Independent Software vendors and other partners. · Foster creativity and innovation with alliances and within DYNATRACE’s cross-functional teams. This role guides a cross disciplined team (Business Development Managers, Partner Marketing Managers, Technical Alliance Managers) in their delivery and execution against the defined strategy. · Identify and qualify new opportunities in conjunction with our alliance partners’ technical strategies that can be satisfied by DYNATRACE solutions, products, and services.

Manager, Customer Support

Zaius
Greater Boston Area
2 days ago
+32
We’re looking for a leader for our support team who is passionate about providing awesome customer experiences within an entrepreneurial and dynamic environment. As our Support Manager, you’ll interact directly with customers on a daily basis and contribute to developing initiatives to improve the customer experience while supporting and mentoring our amazing support engineers. This is an awesome opportunity to lead a team of support engineers who are excited about helping our customers work through their support concerns.

Manager, Support Services

Wellframe
Greater Boston Area
2 days ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Senior IT Disaster Recovery Engineer

Humana Studio_h
Greater Boston Area
3 days ago
+47
The Senior IT Disaster Recovery Engineer assists in development of risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters. The Senior IT Disaster Recovery Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Lead, IT Disaster Recovery

Agent Support Representative (WAH)

ESS Voice, Senior Telecom Administrator

Senior Desktop/End User Support Engineer

Associate Director, Go365 Technology Solutions

Senior Digital Visual Designer- Boston, MA

Data Security Analyst (Boston or Louisville, KY) - for Digital Health & Analytics

Lead Solution Architect

Director, Strategy

Lead, Network Engineer

Senior Systems Engineer - ServiceNow

Load 8 more jobs12 jobs at Humana Studio_h

Senior Director, Practice Management

Cricket Health
Cambridge
4 days ago
Cricket Health is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Practice Manager. As a Senior Director, Practice Management, you will be responsible for the overall operations, development, and success of our clinical practice, which includes virtual and in-person services for individuals diagnosed with chronic kidney disease (CKD) and end-stage renal disease (ESRD). In this role, you will be responsible for the clinical design of all CKD and ESRD care service lines nationally and the introduction of services into new local markets. You will also be responsible for the development of all administrative policies and procedures for our clinical services, including their successful implementation and evaluation. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, Physicians, and staff. 

Technical Product Trainer

Abacus Insights
Greater Boston Area
4 days ago
+35
Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges data from various sources and formats, allowing

Customer Support Manager

Wistia
Cambridge
4 days ago
+38
As Support Manager, you support our team’s success by managing the productivity, happiness, and professional development of Customer Champions through direct mentorship and communication. You also keep a pulse on the customer support experience by helping our customers through direct reactive support and analyzing trends within the inbox. You work alongside other managers and the director to ensure that the team is being successful with everyday work and longer term projects, and maintaining communication to keep the rest of Wistia informed of the customer support experience.

Customer Success Manager

Acquia
Greater Boston Area
4 days ago
+35
Team with Acquia Account Management to maintain strong relationships with customers and ownership of customers’ success with Acquia platform services; measured through renewal rate, NPS and other metrics that measure customer sentiment. Create and drive risk mitigation plans that map to value realization and success outcomes for customers. Drive the risk mitigation strategy through effectively working cross functionally and ensuring accountability across multiple departments within Acquia. Update and maintain the CRM database with the most relevant account and relationship details. Engage in the day to day success management and risk mitigation of Acquia’s customers. Work directly with Sales, Account Management, Technical Support, Operations, Professional Services and Finance.

Manager, User Experience

Gainsight System Administrator

Master Customer Success Manager

Associate Support Engineer

System Administrator (Atlassian)

Load 2 more jobs6 jobs at Acquia

Senior Product Designer

PathAI
Greater Boston Area
5 days ago
+21
Dive into research mode, working with our customers and partners to inform decisions and test our work. Sweat the interaction details, making sure our interface is efficient and accurate, and clearly shows our data and insights. Pull together prototypes, which you'll use for testing and for informing implementation. Articulate complex ideas, both verbally and in writing, to build a shared understanding and drive decisions. Get a handle on constraints, some of which are medical, some regulatory, without sacrificing a great experience. Make it beautiful, since attractive things often work better too. Understand the technologies—and at least a slice of the research—that brings it all together. It's not always easy, but it's powerful, important, and rewarding work you'll be doing every day.

Client Operations Manager

Wellframe
Greater Boston Area
5 days ago
+34
We are looking for a talented Client Operations Manager to join Wellframe’s Client Delivery team. This is position focuses on supporting our health plan, provider and partner clients during the implementation of the Wellframe platform and throughout the client life cycle. The Client Operations Manager is the primary point of contact for assigned clients, working within a multidisciplinary, team-based client delivery model, owning the program management, ongoing day-to-day operations, and assist in defining and executing account management strategy and corresponding relationships for 3-5 client accounts on average.

Messaging Security Analyst 1

Mimecast
Lexington
5 days ago
+58
Messaging Security ensures that our security-focused solutions are performing accurately and efficiently.  We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where Mimecast can be improved and update detection at our spam, URL, and attachment security layers.  We strive for proactive, rather than reactive, approaches to threat detection.

User Support Associate

Wellframe
Greater Boston Area
5 days ago
+34
We are looking for a User Support Associate to join our growing Support Services team, helping Wellframe to provide outstanding service to our customers by answering questions, assisting with user onboarding, handling issues, and troubleshooting problems with our products and services. In addition of assisting our users, the User Support Associate also acts as a subject matter expert and liaison with internal teams to optimize service delivery, internal processes, and product improvements. 

Vice President, Business Systems

Dynatrace
Waltham
6 days ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Senior Product Designer

Wellframe
Greater Boston Area
1 week ago
+34
We’re looking for a Senior Product Designer with a strong interest in systems design and building workflow-oriented solutions who will help us mature the tools that our clients and internal teams use to configure our digital engagement platform. If successful, we’ll make consumer engagement core to every health plan’s infrastructure and create a member experience akin to delightful interactions consumers expect of retail and entertainment.

Senior Client Partner

Wellframe
Greater Boston Area
1 week ago
+34
We are looking for a Senior Client Partner to join our Client Engagement team, to help us to cultivate partnerships with our clients striving to maximize the impact of Wellframe’s digital health management solutions. Reporting into the VP, Client Engagement, you will build and maintain executive level relationships. With an expectation of independent work and overall responsibility for accounts, you will collaborate and deliver services with teams and cross-functional business partners to ensure satisfaction, adoption, and expanded use of solutions across all levels of customer size and complexity.

Senior Client Operations Associate

Wellframe
Greater Boston Area
1 week ago
+34
You will be supporting Client Delivery efforts to ensure that the Wellframe technology platform is deployed in a timely and high quality fashion, ensuring that the client is positioned for success with respect to client adoption, member/patient acquisition and enhancing member/patient care. You will be playing a critical role in integrating client workflows with platform capabilities, building and owning project plans, setting project scope to align with key stakeholders and using data and analytics to tell compelling stories.

Senior Visual Designer

Embark Veterinary
Greater Boston Area
1 week ago
+19
Are you ready to inspire countless dog owners to give their dogs the best possible care? We’re looking for an incredible Senior Visual Designer to join our small but mighty Creative team to help with our production design needs. This role will report to the Creative Director and deliver compelling designs that are digitally-focused concepts and experiences. We’re looking for someone with a strong background in visual and interaction design, with a keen eye toward typography, composition, and color.

Senior UX Designer

Abacus Insights
Greater Boston Area
1 week ago
+35
Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges data from various sources and formats, allowing

Chief Commercial Officer

PathAI
Greater Boston Area
1 week ago
+21
The Chief Commercial Officer (CCO) is an executive position that reports directly to the CEO and works alongside the senior leadership team at PathAI. The CCO will hold primary responsibility for leading the strategy, development, execution and support of commercialization programs for PathAI's clinical products, which includes building relationships and partnerships with laboratories, hospitals, diagnostic companies, and payers. The primary objective of the role is to provide commercial leadership to realize PathAI’s vision of advancing medicine through the development and distribution of AI-powered technology for more accurate, standardized and predictive diagnostics.  The CCO will work closely with PathAI’s regulatory, scientific, and technology teams to shape company go-to-market and commercial strategy and partner on execution. The executive will have high visibility across the organization, including frequent interactions with PathAI leadership and Board.

Office Manager / Team Assistant

LeanIX, Inc.
Watertown
1 week ago
+32
As Team Assistant at LeanIX you will take on a valuable and versatile role in our fast-growing company and work closely with internal departments and management as well as external contacts such as customers, suppliers and business partners. You also play an important role in the onboarding of new colleagues. You are responsible for the entire office management and all related administrative activities.

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