Boston Tech Jobs and Startup Jobs

20

Machine Learning Engineer

Neural Magic
Somerville
1 day ago
We are seeking a machine learning engineer excited to work with state-of-the-art models and cutting-edge research, as well as with parallel and concurrent algorithms. This person will work closely with our technical team, bringing deep learning product requirements to our engineers and putting machine learning research into practice within our software. If you are a machine learning engineer who wants to contribute to solving challenging technical problems at the forefront of machine learning, this is the role for you.

Senior Machine Learning Engineer

Neural Magic
Somerville
1 day ago
We are seeking an experienced machine learning engineer excited to work with state-of-the-art models and cutting-edge research, as well as with parallel and concurrent algorithms. This person will work closely with our technical team, bringing deep learning product requirements to our engineers and putting machine learning research into practice within our software. If you are a machine learning engineer who wants to contribute to solving challenging technical problems at the forefront of machine learning, this is the role for you.

Operations Technician

DUST Identity
Greater Boston Area
1 day ago
+22
The DUST Identity Operations team is growing, and we’re looking for energetic lab technicians who want to be part of a critical and growing chemical lab and engineering team. This role is an exciting opportunity to get involved with an early-stage company and to have a long-lasting impact. It’s an opportunity to grow your skill set and to dive into a company where you can assist in laying the foundations of a large production and engineering group. If you’re looking for ownership and autonomy and are motivated to join a growing team where you have the opportunity to join at the ground level, let’s talk!

Executive Assistant

MassMutual
Greater Boston Area
1 day ago
+39
- Act as the point of contact between the executives and internal/external clients. - Coordinate executive communications including receiving calls/messages and routing correspondence. - Manage travel itineraries. - Capture minutes, action items and follow-ups. - Produce reports, presentations and briefs. - Manage calendars and scheduling. - Monitors budget including tracking expenditures and providing reports. - Assist in record keeping and record management.

Technology Risk Lead

IT Audit Consultant

Information Risk Consultant Data Loss Prevention

Senior Manager, Information Technology

Acquia
Greater Boston Area
2 days ago
+35
Acquia’s global IT support team is seeking an experienced Manager of IT. This role can be located anywhere in the US as it oversees a global staff. As the leader of the global IT support team you will supervise the IT support staff while being exposed to the latest technologies. This position reports to the Sr. Director of IT & Facilities.

Support Engineer

Director, Support

Customer Success Manager - Risk Mitigation Specialist

Manager, Customer Support

Klaviyo
Greater Boston Area
2 days ago
+44
Develop an in-depth knowledge of the Klaviyo product. Coach and mentor a team to provide the ultimate experience for Klaviyo customers. Communicate thoughtfully to provide resolutions to questions for both technical and non-technical end usersHandle customer situations directly. Resolve escalated customer complaints and provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions). Drive thoughtful and effective communication with both Klaviyo customers and Klaviyo teams. Create, iterate and document support processes, policies, and standards. Set clear goals and drive ongoing improvements to team operations and product utilization.

Product Expert

Senior Data Scientist

Machine Learning Engineer

Growth Success Manager

Customer Success Systems Administrator

Manager, Customer Success

Load 3 more jobs7 jobs at Klaviyo

Head of Audio Research

iZotope
Cambridge
3 days ago
+29
We are seeking a forward-looking and creative Head of Audio Research to lead iZotope’s applied research team in the discovery and evaluation of emerging audio technologies and their application to our future products. Qualified applications should have demonstrable experience managing and supporting a team of research and development engineers; expert knowledge in the design and development of signal analysis and processing algorithms; a passion for music and audio technology; and proven expertise in and extensive practical experience with technological advances in machine learning and/or digital signal processing. The ideal candidate would have prior experience developing music and audio production technology and be familiar with trends in audio software.

Customer Success Manager

EverQuote
Cambridge
3 days ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Enterprise Customer Success Manager

Drift
Greater Boston Area
4 days ago
+35
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Enterprise Customer Success Team is to ensure our largest and most complex customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. In addition, you will provide strategic guidance to your small portfolio of customers to ensure they are optimizing Drift well beyond their initial implementation. You will be the “air traffic controller” for your customer base, closely collaborating with the Account Management and Product teams to ensure your customer base is successful and growing. All this while building strong relationships with your day-to-day and executive contacts within your customer base, positioning yourself and Drift as trusted advisors to the customer’s conversational marketing strategy. 

Director of Platform Placement

Soofa
Cambridge
4 days ago
+29
We are seeking a Director of Platform Placement to 4X our network of Soofa Signs across the United States in 2020 and build a roadmap to 2025 and beyond. You will lead Soofa’s City Growth team, define and execute partner strategy, and keep a clear goal on revenue while reporting to Soofa’s CEO. This is a senior role that requires a strong track record of measurable growth.

Director of Location Acquisition

Soofa
Cambridge
4 days ago
+29
We are seeking a Director of Location Acquisition to 4X our network of Soofa Signs across the United States in 2020 and build a roadmap to 2025 and beyond. You will lead Soofa’s City Growth team, define and execute partner strategy, and keep a clear goal on revenue while reporting to Soofa’s CEO. This is a senior role that requires a strong track record of measurable growth.

Customer Support Specialist

EverQuote
Cambridge
6 days ago
+41
The Customer Support Team is an essential part of our Customer Success organization. As a Customer Support Specialist, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services.

Customer Success Manager

Zaius
Greater Boston Area
1 week ago
+32
If you are a self-starter that enjoys a fast-paced, dynamic and autonomous environment, and thrives in challenging situations, Zaius is the place for you. The ideal candidate loves being on the front lines of partnering with top tier customers to adopt the platform and provide technical solutions to complex problems. The Customer Success Manager on the strategic accounts team is a true hybrid of technical aptitude, relationship management and digital marketing expertise that results in increased adoption, value, satisfaction and renewal of the customer.

Assembler

Piaggio Fast Forward
Greater Boston Area
1 week ago
+27
Piaggio Fast Forward (PFF) is hiring Assemblers to join our new team responsible for the assembly of our first product, gita™. As an early member of the team, you will assist in design, test, and implementation of the assembly processes. The assemblers will be expected to function as a member of the production team whose goal is to assemble required components, operate manufacturing equipment, and maintain the quality and integrity of the products and facility at all times. In this role, your primary focus is to build components by assembling parts and subassemblies while following processes to meet production goals. Strong communication skills are necessary for success as an Assembler at PFF.

Director of Operations

Soofa
Cambridge
2 weeks ago
+29
Field: Define, implement, and run processes for reliable and cost-effective field operations. Supply Chain: Manage and improve supply chain communication; establish and improve work instructions and QA and QC guidelines. Margins: Analyze and negotiate potential for cost savings related to the manufacturing and the operation of the Soofa Sign. DevOps: Work closely with Engineering on the execution of ops-related tools to effectively monitor and operate our hardware and ad-delivery system. Project and Processes Management: Manage team members, contractors and suppliers to ensure reliable and on-time execution in the areas listed above; prepare monthly performance reports.

Technical Support Engineer

Neural Magic
Greater Boston Area
2 weeks ago
Build trust and advisory relationships with data science customers to help them better use our software to achieve success with their deep learning projects. Be on the frontline of customer love: respond and remediate customer requests to proactively guide and resolve issues. Be a voice for our customers during internal discussions at Neural Magic. Represent their needs and struggles to help drive the software in a strong direction. Stay on top of rapid innovation by testing and documenting new features and technologies as the public previews get released. Perform pre-release gap and bug analysis to determine the need for public-facing support content. Closely monitor and identify trends in customer experiences. Work with Neural Magic teams to enable customers to support themselves in the use of the software.

Director of Fleet Operations

Soofa
Cambridge
3 weeks ago
+29
Field: Define, implement, and run processes for reliable and cost-effective field operations. Supply Chain: Manage and improve supply chain communication; establish and improve work instructions and QA and QC guidelines. Margins: Analyze and negotiate potential for cost savings related to the manufacturing and the operation of the Soofa Sign. DevOps: Work closely with Engineering on the execution of ops-related tools to effectively monitor and operate our hardware and ad-delivery system. Project and Processes Management: Manage team members, contractors and suppliers to ensure reliable and on-time execution in the areas listed above; prepare monthly performance reports.

Field Engineer

Soofa
Cambridge
3 months ago
+29
Assemble the “brains and hearts” of our Soofa Signs, including solar-powered Electronic Paper displays and pedestrian sensors. Perform crucial field tests involving cell connectivity and solar loading. Troubleshoot devices in the lab and in the field using electrical and data analysis skills. Document tests and failures. Create work instructions for manufacturing. Spec components for sourcing and manufacturing. Communicate with contractors and manufacturers to inquire about technical specs and help overcome technical issues. Assist in implementing, maintaining, and improving electrical instruments, equipment, facilities, components, products, and systems. Assist with driving processes for mass production and development to continuously improve platform, sensors, algorithms, data/applications. Manage R&D and maintenance inventory.

Operations Engineer

Soofa
Cambridge
3 months ago
+29
Assemble the “brains and hearts” of our Soofa Signs, including solar-powered Electronic Paper displays and pedestrian sensors. Perform crucial field tests involving cell connectivity and solar loading. Troubleshoot devices in the lab and in the field using electrical and data analysis skills. Document tests and failures. Create work instructions for manufacturing. Spec components for sourcing and manufacturing. Communicate with contractors and manufacturers to inquire about technical specs and help overcome technical issues. Assist in implementing, maintaining, and improving electrical instruments, equipment, facilities, components, products, and systems. Assist with driving processes for mass production and development to continuously improve platform, sensors, algorithms, data/applications. Manage R&D and maintenance inventory.

Site Planning Manager

Soofa
Cambridge
4 months ago
+29
We are looking for a Permitting & Installation Manager to bring more Soofa Signs into more cities and neighborhoods across the US. You will be responsible for managing the permitting process required to install new Signs, from understanding city code to physically walking the sites where our Signs will be installed and selecting the perfect locations that meet all city/town and state and Soofa requirements. In this role, you’ll report directly to the VP of Operations and work closely with the VP of City Growth to ensure successful Soofa Sign installations, all the way from strategic planning to physical deployment.

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