Boston Tech Jobs and Startup Jobs

184

Services Operations Coordinator

Bullhorn
Greater Boston Area
44 minutes ago
+52
A Services Operations Coordinator will help create, roll out and monitor the processes and procedures for the Professional Services organization.  You will act as a resource to uphold quality and increase productivity within the PS organisation, while also providing administrative and analytical support to the existing Operations Team. 

Network Security Engineer

Bullhorn
Greater Boston Area
50 minutes ago
+52
As a Senior Security Engineer at Bullhorn, you will be a key technical contributor to the cyber security program that will protect the business from external and internal threats. You will lead projects to implement new security tools, respond to security threats and/or incidents as well as overseeing the lifecycle of both network and application vulnerabilities. You will have time split between operational work to keep the established security

Systems Administrator II

Bullhorn
Greater Boston Area
52 minutes ago
+52
Design, build, implement, and manage products and solutions for Bullhorn’s production environment. Monitor and maintain all production system equipment and services. Participate in the planning and coordination of new product deployment and enhancement projects, ensuring preparedness in servicing the product. Develop system analysis and reporting tools and tools for task automation. Document technical environments, processes and procedures, testing plans, project plans. Provide direct support to Software Development, Quality Engineering, Customer Support, Professional Services and third party vendors as needed to resolve production problems.

Technical Operations Supervisor

Bullhorn
Greater Boston Area
57 minutes ago
+52
As Bullhorn’s Technical Operations Supervisor (Internally known as Tier III Support Engineering Supervisor), you will be responsible for a team that serves as the highest point of escalation for our clients in resolving the most complex technical and application-related inquiries. You will function as the leader of a crossroads group between various internal teams (engineering, development, support, professional services, sales engineering), ensuring that issues are solved efficiently and to the satisfaction of our customers. You will also be responsible for public communication around product maintenance, and application-impacting events.

Support Coordinator

Unity Technologies
Greater Boston Area
1 hour ago
+55
Internal liaison between support engineers and other teams, to ensure that support tickets are correctly prioritized and handled efficiently. External liaison with customers, ensuring they are kept up to date regarding ticket status. Managing active tickets per customer, and changing status/priority where required. Tracking, chasing and reporting progress of bug reports from support customers. Maintaining the customer list, welcoming new customers and managing renewals and expiring accounts. Act as Project Manager for Engine support, helping deliver internal projects. Reporting on all areas of Engine Support, including team performance and analysis of customer activity.

Project Manager, Professional Services

Lead Technical Project Manager

Developer Relations Manager

Technical Project Manager

Load 1 more jobs5 jobs at Unity Technologies

Client Services Manager

Interactions
Greater Boston Area
2 hours ago
+23
Act as primary application contact for client and establish strong partnership with stakeholders within client organization. Ensure that client application issues are dealt with an efficient manner; inform management staff of any problems that may arise. Manage adherence to client and internal application business case metrics and profitability. Manage intake of client requests related to application revisions, extensions, and improvements. Develop and drive client application roadmap for continuous improvement, as well as short & long-range application enhancements. Facilitate continuous improvement activities for clients including regular call reviews, data coordination, analysis and presentation to clients. Work closely with the design and application development teams to keep abreast of application changes to identify potential issues and/or opportunities within or related to the client. Communicate opportunities for account growth and new business, involving Account Management Director and or VP. Facilitates client status reporting and reviews including:  call reviews, action logs, monthly account reviews, and periodic business reviews.

Client Services Manager

Compliance Specialist

Sr Project Manager

Client Services Manager

Load 1 more jobs5 jobs at Interactions

Senior Network Security Engineer

Chewy
Greater Boston Area
4 hours ago
+35
We are seeking a highly motivated Senior Network Security Engineer to join our Information Security Team based in Dania Beach, FL. The ideal candidate will assist in the plan, design, build and support of the information security infrastructure at Chewy.com. This also includes developing, configuring, maintaining, supporting, and optimizing all new and existing security technologies. The role will serve as an adviser to the organization on security best practices and how to mitigate cyber security risks. Additionally, this role will act as an escalation point to the Chewy Security Operations Center on incident response efforts.

Senior Network Engineer

Ecommerce Analytics Program Manager

Technical Project Manager

Transmit Security
Greater Boston Area
5 hours ago
+27
Transmit Security is hiring a Technical Project Manager to join our rapidly expanding Team. We are seeking an experienced Technical Project Manager who is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Technical Project Manager must have a strong

US - Integration Engineer/Consultant

Privitar
Greater Boston Area
17 hours ago
+22
Provide expert knowledge of Privitar products covering all aspects of installation, configuration, maintenance and operation. Provide expertise in data privacy definition and risk mitigation. Deliver solutions to customers’ data privacy issues using Privitar products. Drive customer requirement definition (size, scope, risk issues, exposure impact), data volumes, anticipated masking complexity, performance goals and the existing operational Hadoop or Data Flow environment. Define and execute test strategies and acceptance criteria. Collaborate with UK teams to leverage and develop existing product and implementation architecture knowledge base, best practices and defined implementation approaches. Be comfortable working on multiple implementation projects in parallel. Be the primary technical contact during project in order to address customer issues efficiently and quickly. Identify opportunities to add value to existing customers beyond current scope. Provide feedback to other Privitar teams - Engineering, Support, Sales - as needed in order to improve overall customer experienceBuild strong, enduring and profitable relationships with customers. Travel to customer sites within North America, and possibly further afield, can be expected.

Customer Success Manager, Boston

Privitar
Greater Boston Area
17 hours ago
+22
We are expanding our customer success organization in the US and are looking for an experienced Customer Success Manager in the Boston office. You will be responsible for driving customer adoption and success through strategic management and tactical execution across an assigned portfolio of accounts. The primary functions of this role are to ensure the building of strong, lasting and productive relationships both internally and externally. Additional responsibilities will include the ability to influence customer satisfaction; platform adoption; and retention and expansion of the Privitar business.

Client Services Manager

Agero
Greater Boston Area
17 hours ago
+14
Serve as a liaison between clients, outside vendors and internal departments to coordinate efficacious business partnerships. Identify new revenue opportunities with existing clients. Suggest new ideas, opportunities and partnerships. Plans and implements client activities and programs. Attend client and industry events to include trade shows and dealer conferences. Review and analyze program profitability and recommend corrective course of action.

Manager, GeoInnovation

Indigo
Greater Boston Area
17 hours ago
+21
The Associate Manager will drive initiatives to maximize internal and external business impact of Indigo’s GeoInnovation function. This includes building and managing a pipeline of new business opportunities, as well as supervising business development processes. The role will present many tough but exciting challenges, and the ideal Associate Manager will be called upon to demonstrate perseverance and hunger to learn while doing.

Head of Marketplace, Canada

Associate Manager, Geoinnovation FDS

Associate Manager, Onboarding

Associate Manager, GeoInnovation

Terraton Experiment Director

Sustainability Manager, Facilities

Director, Carbon Strategy

Junior Hedging Specialist

Strategic Projects Director

Sr. Manager – IT Architecture & Integration

Senior Software Engineer, Data Science Engineering

Senior Project Manager

Senior Director, Strategic Partnerships

Manager, Systems Innovation

General Manager, Carbon Consumer Platform

Director, Systems Innovation

Director of Global Strategy, Microbial Innovation

Director, Global Real Estate and Facilities

Carbon Market Development Associate Manager

Associate Manager, Future of Work

Agricultural Economist

Head of Grain Quality

Head of Internal Sustainability

Load 10 more jobs24 jobs at Indigo

Customer Support Representative - Part Time &…

Embark Veterinary
Greater Boston Area
17 hours ago
+19
To be successful in this role, you should have experience in customer support and a high EQ. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. Many of these inquiries will involve shipping, tracking, order placement, managing special shipments, and understanding and occasionally aiding in the fulfillment process. This role will involve interfacing between Customer Support and Logistics departments. This role also requires the ability to extend support to outlying questions outside of logistics inquiries as necessary. 

Assembler

Piaggio Fast Forward
Greater Boston Area
17 hours ago
+25
Piaggio Fast Forward (PFF) is hiring Assemblers to join our new team responsible for the assembly of our first product, gita™. As an early member of the team, you will assist in design, test, and implementation of the assembly processes. The assemblers will be expected to function as a member of the production team whose goal is to assemble required components, operate manufacturing equipment, and maintain the quality and integrity of the products and facility at all times. In this role, your primary focus is to build components by assembling parts and subassemblies while following processes to meet production goals. Strong communication skills are necessary for success as an Assembler at PFF.

VP of Customer Support

DigitalOcean
Cambridge
17 hours ago
+53
We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.

User Operations Specialist

The Predictive Index
Greater Boston Area
17 hours ago
+21
We’re looking for a Customer Service Specialist passionate about helping clients overcome obstacles. The ideal candidate is excited about executing a forward-facing part of our business while gaining vital experience with our product. A candidate with an ability to be authentic and operate in solutions mode can expect to be put in a position to succeed in this role.

Manager of Customer Success Enablement

Drift
Greater Boston Area
17 hours ago
+35
The CS Enablement Manager will play a central role in ensuring our CS team is equipped to help our prospects be successful with Drift. This will include both onboarding new reps and leveling up the existing team. We expect our enablement team to understand our broader Customer Success strategy, identify areas to improve, design learning and certification experiences, and execute all the way through to full job readiness. You should be prepared to share your work, and be able to measure the impact you are having on performance. You must learn from every cycle, and constantly improve your process, efficiency, and results.

Digital Consultant

Localytics
Greater Boston Area
17 hours ago
+22
As a Digital Consultant (DC) you will be responsible for the overall success of a portfolio of Localytics customers, leading large, multi-workstream projects with focus on exemplary quality assurance, excellent client relationships and demonstrated thought leadership. These projects will require coordinating a cross-functional team that spans Sales, Services, Support; defining project delivery roadmaps and financials; hands-on management of complex projects with multiple work streams and strong partnership with clients. To become a trusted advisor, you will need to become an expert on Localytics’ product, use-cases and digital engagement best practices. 

Sr Manager, Strategic Operations

Toast
Greater Boston Area
17 hours ago
+50
We are looking for a Senior Manager to join the Strategic Operations team at Toast located in our headquarters in Boston. The ideal candidate is just as good at getting the details right as s/he is at influencing senior leaders. This role reports to the Chief of Staff and will own the implementation and execution of highly cross functional, strategic initiatives.This role is very visible to senior leadership and will lead projects, processes, and initiatives for Toast’s top priorities. S/he must be able to work collaboratively with cross functional departments to guide project execution, reduce obstacles to completion, and ensure initiatives meet committed timelines.

Senior Manager, Implementation Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Post-Live Services Coordinator

Customer Configuration Analyst - Boston, MA

Payments Relationship Manager/Senior Manager

R&D Enablement Coordinator

Travel Manager

Business Systems Manager

Sr. Manager of Enterprise Program Management

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Guest Engagement Program Lead, CS

Director, Enterprise Systems Architect

Director of Business Systems

Commercial Lead, Digital Ordering

ServiceNow Administrator

Project Coordinator

Director, Corporate Development & Strategy

Director of Restaurant Success

Regional Manager, Restaurant Success (Inside)

Senior Director Enablement CS

Product Manager, Marketing Tools

Sr. Support Business Analyst

Bilingual Restaurant Success Manager - Inside

IT Help Desk Analyst

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Load 10 more jobs31 jobs at Toast

Senior Customer Success Manager

Threat Stack
Greater Boston Area
17 hours ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

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