Boston Tech Jobs and Startup Jobs

13

Customer Support Specialist

EverQuote
Cambridge
1 day ago
The Customer Support Team is an essential part of our Customer Success organization. As a Customer Support Specialist, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services.

Director of Product Management

EverQuote
Cambridge
1 day ago
+41
This role will own EverQuote Product for our Home Vertical, and as part of the leadership team within that vertical, you will envision, design, deliver, plan and drive tech innovations to enable critical business operations. Specifically, you will partner with the GM of Home & Renters and with other functions such as Distribution, Traffic Acquisition, Legal, & Finance, to translate the business requirements into world class technical specifications. You will work closely with multiple development teams to design, architect and deliver solutions. You will have end to end ownership - all the way from defining the strategy to measuring metrics to monitoring day to day progress of these programs. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence.

IT Support Specialist

Piaggio Fast Forward
Greater Boston Area
1 week ago
+27
Provide support for internal end users and devices running macOS, Windows, and Ubuntu. Install, configure, deploy and maintain laptops, servers, tablets, printers, and TVs. Administration of Okta, G Suite, Azure AD, Atlassian, Slack, and Zoom. Document issues and assist end users using a ticketing system. Handle user on-boarding and off-boarding. Support audio/visual setup for video conferencing. Audit hardware assets and user accounts. Help develop and document IT knowledge-base.

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
1 week ago
+39
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Senior IT Systems Auditor

Executive Assistant

Digital Product Owner

Product Actuary

Head of Strategic Risk

Technology Risk Lead

Load 3 more jobs7 jobs at MassMutual

Insurance Agent Training Program

Simply Business
Greater Boston Area
1 week ago
+34
As a Customer Solutions Trainee/Lead Qualifier, you will be making outbound calls to prospective leads who have already filled out a quote request online, as well as taking part in self led trainings to support you in becoming a licensed agent.

Product Owner

Agero
Greater Boston Area
1 week ago
+23
Produce technically focused user stories, and collaborate with engineers to ensure accuracy and feasibility Lead product demos with potential internal and external users. Work with marketing and sales teams to Collaborate with key stakeholders (ranging from management to customer support and sales) to define, develop, shape and refine requirements of a complex software product. Identify and present details on industry standards that associates with the current product needs. Define, prioritize, and clarify user stories; working with other Product Managers and Product Owners to understand use cases, features, business & technical domain rules and overall product goals. Work with engineering teams to continuously improve product ownership and other agile processes. Collaborate with the Team Lead (Scrum Master) to run successful release planning and sprint planning sessions, as well as sprint reviews and retrospectives. Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria.

Assembler

Piaggio Fast Forward
Greater Boston Area
1 week ago
+27
Piaggio Fast Forward (PFF) is hiring Assemblers to join our new team responsible for the assembly of our first product, gita™. As an early member of the team, you will assist in design, test, and implementation of the assembly processes. The assemblers will be expected to function as a member of the production team whose goal is to assemble required components, operate manufacturing equipment, and maintain the quality and integrity of the products and facility at all times. In this role, your primary focus is to build components by assembling parts and subassemblies while following processes to meet production goals. Strong communication skills are necessary for success as an Assembler at PFF.

Technical Support Engineer

Neural Magic
Greater Boston Area
1 week ago
Build trust and advisory relationships with data science customers to help them better use our software to achieve success with their deep learning projects. Be on the frontline of customer love: respond and remediate customer requests to proactively guide and resolve issues. Be a voice for our customers during internal discussions at Neural Magic. Represent their needs and struggles to help drive the software in a strong direction. Stay on top of rapid innovation by testing and documenting new features and technologies as the public previews get released. Perform pre-release gap and bug analysis to determine the need for public-facing support content. Closely monitor and identify trends in customer experiences. Work with Neural Magic teams to enable customers to support themselves in the use of the software.

Operations Technician

DUST Identity
Greater Boston Area
1 week ago
+22
The DUST Identity Operations team is growing, and we’re looking for energetic lab technicians who want to be part of a critical and growing chemical lab and engineering team. This role is an exciting opportunity to get involved with an early-stage company and to have a long-lasting impact. It’s an opportunity to grow your skill set and to dive into a company where you can assist in laying the foundations of a large production and engineering group. If you’re looking for ownership and autonomy and are motivated to join a growing team where you have the opportunity to join at the ground level, let’s talk!

Insurance Product Manager

Simply Business
Greater Boston Area
1 week ago
+34
You’ll be joining this team to help us develop our Liability and Specialty insurance offering(s), and more broadly the solutions we deliver to solve customer problems. Empowerment and learning are important to us. You’ll have the autonomy to make decisions on what we execute while being accountable for results, ultimately playing a pivotal role in driving our continued success. 

Senior Machine Learning Engineer

Neural Magic
Somerville
2 weeks ago
We are seeking an experienced machine learning engineer excited to work with state-of-the-art models and cutting-edge research, as well as with parallel and concurrent algorithms. This person will work closely with our technical team, bringing deep learning product requirements to our engineers and putting machine learning research into practice within our software. If you are a machine learning engineer who wants to contribute to solving challenging technical problems at the forefront of machine learning, this is the role for you.

Machine Learning Engineer

Neural Magic
Somerville
2 weeks ago
We are seeking a machine learning engineer excited to work with state-of-the-art models and cutting-edge research, as well as with parallel and concurrent algorithms. This person will work closely with our technical team, bringing deep learning product requirements to our engineers and putting machine learning research into practice within our software. If you are a machine learning engineer who wants to contribute to solving challenging technical problems at the forefront of machine learning, this is the role for you.

Customer Success Manager

EverQuote
Cambridge
3 weeks ago
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

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