Boston Tech Jobs and Startup Jobs

5

Master Customer Success Manager

Acquia
Greater Boston Area
1 day ago
+35
Team with Acquia Account Management’s Team to maintain strong relationships with customers and ownership of customers’ success with Acquia platform services; measured through renewal rate, NPS and other metrics that measure customer sentiment. Create and drive risk mitigation plans that map to value realization and success outcomes for customers. Drive customer awareness and engagement. Drive the risk mitigation strategy through effectively working cross functionally and ensuring accountability across multiple departments within Acquia. Update and maintain the CRM database with the most relevant account and relationship details. Must be able to proactively drive Acquia and Customers forward with minimal oversight. Engage in the day to day success management and risk mitigation of Acquia’s customers. Work directly with Sales, Account Management, Technical Support, Operations, Professional Services and Finance.

UX/UI, Team Lead

Customer Account Manager

Manager, User Experience

Principal UX Researcher

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Senior Product Designer

MassMutual
Greater Boston Area
2 days ago
+39
A great communicator that becomes a trusted partner of product managers and business stakeholders with the ability to influence the product evolution as a user advocate. Technical enough to understand limitations and reasonable trade-offs with our development teams while not antagonizing. Able to work on a 2-3 different design problems at the same time while coming up with fresh ideas without sacrificing attention to detail

Senior Visual Designer

Senior Product Designer

Klaviyo
Greater Boston Area
2 days ago
+44
The Senior Product Designer will join a team and be involved in every aspect of the product conceptualization and development process. Responsibilities range from brainstorming the next great product, prototyping the experience, pairing with engineering and product management during agile development, tweaking pixels right before launch, and working with customers to perform usability testing. You will be expected to utilize your full range of product design, interaction design, and visual design skills, and – individually – you will own the experience for at least one area/feature of the Klaviyo product.

Machine Learning Engineer

Manager, Data Science

Data Science Software Engineer

Instructional Designer

Agero + Swoop
Greater Boston Area
1 week ago
+26
The Instructional Designer is responsible for creating effective and engaging instructional materials for instructor-led, self-directed, virtual classroom, web-based, and/or blended learning solutions in support of a variety of Agero programs and business initiatives, but with a specific focus on manager and leadership development curriculum. In partnership with business leaders and other members of the Agero Learning and Development team, the Instructional Designer will design and develop innovative learning solutions that meet specific business needs. The role has significant interface with many levels of the organization and must be able to build and maintain strong business relationships.

Customer Success Manager

EverQuote
Cambridge
1 week ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

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