Boston Tech Jobs and Startup Jobs

57

Senior Technical Support Manager

Toast
Greater Boston Area
16 hours ago
+50
Toast is seeking a Senior Technical Support Manager to join the Support organization. Working with the Director of Technical Escalation Management, this role will assist in developing and executing objectives regarding meeting key service levels, employee and team leadership development, and operational efficiencies. As an integral member of the Support leadership team, this role is responsible for the strategic direction and direct oversight of team managers of Tier 2 technical support operations. This role is responsible for alignment and optimization of the escalation processes with our internal, and partner, Tier 1 support team.

Sr. Support Business Analyst

IT Help Desk Analyst

NetSuite Administrator

Systems Solutions Architect

Business Systems Manager

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Director, Enterprise Systems Architect

Director of Business Systems

ServiceNow Administrator

Load 7 more jobs11 jobs at Toast

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
1 day ago
+13
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

AI Ethics and Governance Lead

Data and AI Governance Delivery Lead

Information Systems Audit Consultant

Lead Data Scientist

Load 1 more jobs5 jobs at MassMutual

Sr. Manager – IT Architecture & Integration

Indigo
Greater Boston Area
1 day ago
+21
The role of Sr Manager - IT Architecture & Integration is to lead and manage teams tasked with definition and delivery of the IT platform and integration architectures. Integrations include design, build, test and deployment of integration technologies required for the operation, maintenance, and interface of systems, primarily Mulesoft. Architecture includes platform and technology direction and design to meet day-to-day business needs as well as support for additional modules, countries and regulatory requirements with Salesforce, Oracle Cloud ERP as well as additional 3rd party and custom built platforms. You will work closely with the Software Engineering and IT Platform teams in delivering end-to-end solutions that align to business expectations. The role also involves collaboration with the Enterprise Architecture team in setting technology direction as well as the IT Services and Support teams for deployment and change management.

Soil Carbon Scientist

Soil Health Data Scientist

Senior Software Engineer, Data Science Engineering

Field Data Scientist, BioInnovation

Director, Systems Innovation

Data Scientist, Predictive Modeling Lead

Carbon Credit Statistician

Data Scientist, Pricing & Risk

Data Scientist, Imagery

Load 6 more jobs10 jobs at Indigo

Help Desk Manager

SmartBear
Somerville
1 day ago
+42
Reporting to the Global Director of IT, the Help desk Manager will lead a team of 4 and be responsible for help desk and desktop support within the organization’s workstation computing environment. Primary responsibilities include installing, diagnosing, maintaining, and upgrading all desktop hardware & software, and addressing issues/tasks associated with end user issues as well as the on-boarding and off-boarding of employees.

Technical Support Engineer

Fuze
Greater Boston Area
1 day ago
+29
The Technical Support Engineer role is a combination of customer service and technical ability. This role is a customer facing role, by phone and email with a strong importance on communication. This role is dedicated to addressing customer product issues and change requests, limiting the customer involvement when possible, with the goal of an enjoyable experience. The candidate for this role is to drive customer satisfaction with a combination of product knowledge and customer engagement.

Security Risk and Compliance Manager

Klaviyo
Greater Boston Area
1 day ago
+44
• Develop and manage complex controls frameworks. Knowledge of, or experience working with Cloud technologies/environments, including evaluating and implementing controls on Software as a Service (SaaS) services and Cloud infrastructure. • Develop and execute methods to identify internal and external risks to data and to enhance objective, data driven risk modelsAssist and/or build controls to mitigate risk, re-engineer or assist in re-engineering new processes where required (e.g. on-boarding, off-boarding, vulnerability management, etc.) across all critical business systems. • Manage the third-party vendor on-boarding and annual review process by evaluating the security of current and prospective partners. • Responsible for the execution and management of security compliance certification programs across the company that our customers depend onBuild automation into the design of control to eliminate the human elements. • Build the team through personal growth and recruitment.

Director of Security Operations

Senior Data Scientist

Data Science Software Engineer

Data Scientist Persona Owner

DataRobot
Greater Boston Area
1 day ago
Continually collect, process, and report on feedback from Developers. Identify and prioritize product opportunities and problems for Developer features. Validate urgent Developer problems with customer feedback and competitor research. Create product positioning and journey maps for the Developer role. Create and manage the voice-of-customer into product roadmap planning. Build use case scenarios for Developers resulting in problem-based requirements. Work with marketing, product, and R&D teams to provide consultation and guidance on Developer problems.  Ensure product launch plans appropriately factor in Developer requirements. Maintain deep awareness of Developer focused products available in industry.

Data Scientist Advocate

Data Scientist Experience Manager

Director of Data Science Experience

Director of Data Science Product

Director of Data Science, Customer Experience

AI Risk Management Specialist

AV / IT Expert

Director of Time Series Data Science

Data Science SME-Healthcare Lead

Customer Facing Data Scientist, Solutions

Customer Facing Data Scientist

Load 8 more jobs12 jobs at DataRobot

SRC Engineer II

Nuance
Greater Boston Area
1 day ago
+41
In this role you will spend a majority supporting and being a central point of contact in the SRC with a line of business through phone based, direct contact support, as well as through ticketing systems.  You will be supporting the products and customers directly. You will also spend a portion of each day working with other team members on a variety of tasks from monitoring, incident management, completing capacity and deployment based service planning, defining monthly and weekly activities like patch & vulnerability management, and playing a pivotal role in our major incident response team should an incident impact the availability or reliability of one of the Enterprise products..  Because of this breadth, the Site Reliability engineer maintains a unique position to see the entire division and interact across all teams.

Associate Director, Data Science (with Consumer Ma…

Humana Studio_h
Greater Boston Area
1 day ago
+47
The Associate Director, Data Science develops, maintains, and collects structured and unstructured data sets for analysis and reporting. Creates reports, projections, models, and presentations to support business strategy and tactics. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.

Lead Data Scientist

Senior Storage Engineer (home office / remote / work from home) eligible

AI Implementation Manager (Data Scientist Manager - Consumer Analytics)

Senior Cloud IAM Engineer

Senior Network Engineer

Data Scientist -Cognitive/Machine Learning Professional 2-2

Senior Data Scientist

Senior Research Scientist

Manager, Telecomm/Voice Engineering(remote virtual home office eligible)

Applied Data Science Lead and Architect (Experience Center)

Senior Security Contemporary Capability Leader ( Work at Home Eligible )

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Principal Data Scientist

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Lead Data Scientist - Deep Learning

Data Science / Business Intelligence / Informatics

Director, Network Engineering

Load 10 more jobs19 jobs at Humana Studio_h

Support Engineer

Acquia
Greater Boston Area
1 day ago
+20
We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You get to advise Acquia customers on how to get the most from Acquia products and guide them through issues from site launches to "there's a module for that" scenarios. You’ll be part of a close-knit, tenured team of professionals helping customers all over the globe overcome obstacles and resolve issues related to their websites. It’ll be important to develop and maintain excellent customer relationships, work with Acquia’s team of top Drupalists to consult or resolve issues, and contribute to making Acquia and Drupal even more awesome. Maybe even inspire a little crazy!

Biomedical Data Scientist, Biostatistician

PathAI
Greater Boston Area
2 days ago
+21
Lead biostatistics efforts in a team setting of fellow scientists and machine learning engineers. Cross-functional collaboration with other teams to integrate large-scale datasets and use bioinformatics to define the factors associated with drug response and resistance. Develop computational methods and build tools to enable data-driven patient stratification and inform the development of clinical decision support products. Identify scientifically relevant findings within datasets spanning multiple modalities. Develop scalable computational solutions to further clinical data analysis automation across projects. Communicate findings both internally and externally and recommend follow up actions.

Senior Pricing Data Scientist

Chewy
Greater Boston Area
2 days ago
+35
Chewy is seeking a highly motivated, goal-oriented, and analytical Senior Pricing Data Scientist to join our exciting and fast paced office in Boston, MA. Our team is growing and if you are equally passionate about developing data science solutions to Pricing problems in e-commerce, an opportunity at Chewy may be a great match!

Senior Data Scientist, Fraud

Senior Network Engineer

Director of Data Science

Cogito
Greater Boston Area
2 days ago
+31
The Director of Data Science is responsible for the strategy and execution for our data science team. He or she is passionate about pushing the boundaries of our understanding of human behavior by using novel, longitudinal data streams to describe and define new aspects of human communication and impression formation.  This role will lead a team of data scientists, analysts and engineers, and will seek to answer product-discovery research questions using data-driven analysis and modeling approaches. In addition, the team creates dashboards to drive real-time understanding of conversational dynamics. Furthermore, this role is responsible for the security and maintenance of our data lake and supporting data access tools, which is the backbone of our data science capabilities. 

Senior Data Scientist - Growth

Hopper
Greater Boston Area
2 days ago
+35
Frame and conduct complex exploratory analyses needed to deepen our understanding of our users. Partner with product, business and strategy teams to contribute to product improvements and initiatives. Use machine learning and big data tools on tremendously large and complex data to deepen our data-driven advice and personalized modeling. Conduct research into various aspects of our business and employ statistical and modeling techniques when appropriate to make recommendations to non-technical stakeholders.

Data Scientist

LogRocket
Greater Boston Area
5 days ago
+23
We’re looking to bring aboard our first Data Scientist to develop next generation features into the LogRocket platform. LogRocket currently tracks millions of events across our customers’ web applications to ensure product teams can quickly identify and squash any bugs or errors that arise. We now want to leverage that data to uncover new aspects of user experiences and provide proactive, actionable insights to our partners to ensure they are building the best experience possible for their users. You will have millions of data points to explore and play around with on a daily basis, all while building the foundation for LogRocket’s Data Science team and function for years to come.

Senior Systems Engineer - VMS

Vestmark, Inc.
Greater Boston Area
5 days ago
+40
We are looking to add a senior member to the Vestmark Managed Services team. You will be a key player on the team, and will provide thought leadership while working alongside your dedicated teammates. We are looking for someone with experience in production data centers, someone that understands the critical nature of that business, and with a high level of attention to detail to help us keep our services running smoothly and constantly improving. The team is made up of level-headed, well-organized, and smart individuals that enjoy working together, and enjoy the constant flow of new challenges.

Business Systems Manager

Catalant Technologies
Greater Boston Area
5 days ago
+25
As our Business Systems Manager, you will be the technical owner and architect of Catalant’s enterprise business systems. You will report to the Director of Operations and work closely with sales, finance, and marketing leadership to execute on cross functional objectives. You will research, develop, and implement best practices across all systems to promote efficient day-to-day operations and to provide superior data for decision making. 

Network Security Engineer

Bullhorn
Greater Boston Area
5 days ago
+52
As a Senior Security Engineer at Bullhorn, you will be a key technical contributor to the cyber security program that will protect the business from external and internal threats. You will lead projects to implement new security tools, respond to security threats and/or incidents as well as overseeing the lifecycle of both network and application vulnerabilities. You will have time split between operational work to keep the established security responsibilities running smoothly and project-based work to help increase the security posture of the organization.

Systems Administrator II

Bullhorn
Greater Boston Area
5 days ago
+52
Design, build, implement, and manage products and solutions for Bullhorn’s production environment. Monitor and maintain all production system equipment and services. Participate in the planning and coordination of new product deployment and enhancement projects, ensuring preparedness in servicing the product. Develop system analysis and reporting tools and tools for task automation. Document technical environments, processes and procedures, testing plans, project plans. Provide direct support to Software Development, Quality Engineering, Customer Support, Professional Services and third party vendors as needed to resolve production problems.

Technical Operations Supervisor

Bullhorn
Greater Boston Area
5 days ago
+52
As Bullhorn’s Technical Operations Supervisor (Internally known as Tier III Support Engineering Supervisor), you will be responsible for a team that serves as the highest point of escalation for our clients in resolving the most complex technical and application-related inquiries. You will function as the leader of a crossroads group between various internal teams (engineering, development, support, professional services, sales engineering), ensuring that issues are solved efficiently and to the satisfaction of our customers. You will also be responsible for public communication around product maintenance, and application-impacting events.

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