Senior Boston Startup and Tech Jobs

7

Customer Success Manager

Alyce
Greater Boston Area
5 days ago
+26
Manage enterprise client relationships, creating account growth plans, and navigating scope conversations with positive outcomes for all involved. Drive solution adoption by providing best practices, solution usage maturity benchmarks, diagnosing barriers to adoption, and helping the customer address those obstacles. Develop and maintain a deep understanding of both the Alyce product and our customer's specific needs in support of their ongoing usage. Communicating in a concise but appealing manner, with the ability to simplify technical concepts for a non-technical audience. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Engineering. Provide proactive support to our clients.

Senior Customer Success Manager

Threat Stack
Greater Boston Area
5 days ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Strategic Customer Success Manager

Rapid7
Greater Boston Area
5 days ago
+24
- Consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention. - Develop and maintain strong, multi-level relationships with F500 customers ensuring that Rapid7 solutions support the ongoing needs and security objectives for each customer. - Engage in consistent, proactive client meetings to positively impact customer loyalty and revenue growth. - Partner effectively with Rapid7 teams on driving growth and addressing customer concerns efficiently and decisively - Effectively manage reactive customer requests and anticipate their needs. - Daily communication with internal and external customers. - Provide detailed reports to management regarding task and revenue activity. - Manage all customer information – including updates on key contacts, new and existing quotes, and purchase history.

Senior Director of Growth and Enablement Programs

VP, Security Services

Security Consultant - Penetration Tester

Technical Trainer

VMware Carbon Black
Waltham
1 week ago
+59
We're looking for a Technical Trainer with demonstrated experience in security technologies and best practices, incident response methodology, and digital forensics and proficiency in Windows, Linux, and IT technologies. Customers are rapidly adopting VMware Carbon Black’s products to improve their cyber security posture. To do that effectively, they need training, and not just a couple of PowerPoint slides and a long lecture. We develop and deliver highly technical courses with extensive hands-on labs, online courses that can be accessed 24x7, and self-paced labs that get customers deep into VMware Carbon Black’s technologies. 

Sr. Strategic Success Manager

Strategic Success Manager

Senior Technical Support Engineer

Senior Data Scientist

Strategic Success Manager

Senior Customer Success Manager

Load 3 more jobs7 jobs at VMware Carbon Black

Customer Success Administrator

Evolv Technology
Waltham
1 week ago
+23
We are looking for a Customer Success Administrator to help support Evolv's Customer Success Organization (CSO). Our CSO consists of the Solutions and Global Services groups, encompassing both pre- and post-sales activity. The CSO leads or supports the majority of customer-based product activity including product experiences, pilots and demonstrations, technical interchanges, installations and training, and all other product related support. The CSO plays an integral role with our channel partners, leading product introductions and training, as well as providing materials to support the needs of the channel. The CSO also plays a critical role in the product development process through lessons-learned, voice-of-customer and general field-based activities.

Director of Supply Chain

Bevi
Greater Boston Area
2 weeks ago
+28
Manage key supplier relationships, working directly with Concentrate Co-packers, flavor houses, warehouses, 3pls, service providers and equipment providers to maintain the best possible quality, cost and time for delivery, and support the high growth needs of the organization. Codify and implement our process for supplier selection and monitoring, including supplier identification, assessment, negotiation, and monitoring and verification. Implement operational process improvements to increase efficiency in material ordering, inventory management, and data management. Deliver on ambitious KPIs for quality, delivery time, cost & risk mitigation. Work closely with the service and sales teams to monitor organizational demand requirements via analytical tools and methods, identifying any situations critical to the organization and adjusting supply plan as necessary to match demand.

Senior Data Science and Engineering Lead

GreatHorn
Waltham
2 weeks ago
+38
This is an opportunity for a skilled, entrepreneurial and thoughtful data scientist/engineer who is capable of working both independently and collaboratively on next generation PoCs and products. You will ideate, design, and develop applications, services and features from ground up. You will help transform complex analytical models into scalable, production-ready solutions for GreatHorn. You will work directly with Product Owners, the CTO, the VP of Engineering, and key customers to deliver data products which help our customers understand and act on the forces at work in their enterprise.

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds