Senior Boston Startup and Tech Jobs

4

Manager, Support Services

Wellframe
Greater Boston Area
3 days ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Client Operations Manager

Wellframe
Greater Boston Area
6 days ago
+34
We are looking for a talented Client Operations Manager to join Wellframe’s Client Delivery team. This is position focuses on supporting our health plan, provider and partner clients during the implementation of the Wellframe platform and throughout the client life cycle. The Client Operations Manager is the primary point of contact for assigned clients, working within a multidisciplinary, team-based client delivery model, owning the program management, ongoing day-to-day operations, and assist in defining and executing account management strategy and corresponding relationships for 3-5 client accounts on average.

Senior Client Partner

Wellframe
Greater Boston Area
1 week ago
+34
We are looking for a Senior Client Partner to join our Client Engagement team, to help us to cultivate partnerships with our clients striving to maximize the impact of Wellframe’s digital health management solutions. Reporting into the VP, Client Engagement, you will build and maintain executive level relationships. With an expectation of independent work and overall responsibility for accounts, you will collaborate and deliver services with teams and cross-functional business partners to ensure satisfaction, adoption, and expanded use of solutions across all levels of customer size and complexity.

Information Security Analyst

Wellframe
Greater Boston Area
1 week ago
+34
This role is responsible for the security compliance program for organizational applications and infrastructure. This role ensures compliance with internal security requirements in key IT areas, including performing security assessments and on-going evaluations for organizational compliance and risk management frameworks; e.g., SOC 2, HIPAA, HITRUST, ISO/IEC 27001, NIST, FedRAMP, etc., reviewing enterprise agreements related to information systems and/or architecture, responding to security questionnaires, administering information security policies and procedures, performing risk assessments, and assisting with business continuity and disaster recovery plans.

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