Senior Boston Startup and Tech Jobs

7

Sr. Director, Head of Partner Success

edX
Cambridge
4 days ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Senior Client Success Consultant

Mirakl
Somerville
4 days ago
+29
Establishing the commercial action plan that will allow Mirakl clients to maximize the performance of their Marketplace from go-live phase onward. Sharing Marketplace best-practices and key success factors, as well as understanding the client’s business and Marketplace objectives and strategies. Scoping areas of improvement and offering guidance concerning best client success team approaches, and providing personal perspectives and analysis. Helping your clients define their ideal organizational structure for their marketplace project and anticipating the bottom-line impact of the Marketplace within the company. Sharing best practices around seller on-boarding and management, as well as strategizing on seller optimization strategies.

Director of Client Success-B2B

Mirakl
Somerville
5 days ago
+29
You’re a doer who is focused on outcomes and results. You like to dig into tough challenges, roll up your sleeves, and get your hands dirty working through solutions. You’re not afraid of tackling problems head on, and bring an analytical, data-driven mindset to your work. When it comes to B2B markets, you have an established expertise and insight into how these companies do business today. That said, you get excited about how they can change their course, innovate, and adopt new business models. You are curious, have a growth mindset, and a desire to constantly learn more and become a true master of your domain.

Lead Data Scientist - Customer Journey Product

Vistaprint
Waltham
5 days ago
+33
Vistaprint’s Data and Analytics (DnA) organization is working to make our company one of the world’s most well-known and successful data-driven companies. The cross-functional team includes product owners, analysts, technologists, data engineers and more – all focused on providing Vistaprint with information and tools we can use to deliver jaw-dropping customer value. DnA team members are empowered to learn new skills, communicate openly and be active problem-solvers.

Lead Data Scientist

Vistaprint
Waltham
5 days ago
+33
As the Lead Data Scientist, you will be a “go-to” domain specialist in data science and machine learning, leading the charge on ground breaking work, mentoring more junior data scientists, and guiding the organization on methodology and best practices. You will also drive high-profile projects - not just delivering solutions, but helping to seek out new opportunities and own the creation of innovative solutions. Your statistical, computer science and business domain expertise will have a significant impact to our business from day one.

Team Lead, Client Success

Mirakl
Somerville
5 days ago
+29
Manage a portfolio of customer accounts, with a clear focus on making these customers successful in their adoption and utilization of the Mirakl platform. Establish commercial action plans that will allow Mirakl clients to maximize the performance of their Marketplace from development through deployment through scaling up, be an expert on Seller recruitment, on-boarding, and management. Manage cadence of communications with key client contacts. Formulate and present Quarterly Business Reviews to key executive stakeholders. Outline performance, opportunities for growth and improvement, and blockers. Work to define the playbook (approach, processes, best practices, and key metrics) to approach this new market segment and successfully grow the business. Manage a team of Client Success Consultants, partner with them to develop customized action plans to maximize clients’ success, and support them on challenging client projects. Be a leader who is also a “doer” - balance account ownership with team leadership and coaching.

Manager, Customer Success Operations

PlacePass
Greater Boston Area
3 months ago
+36
As Manager of Customer Success Operations at PlacePass, you will be responsible for the performance of our small but mighty Customer Success organization. You will come to us with a passion for, and strong track record of, working cross-functionally at senior levels to develop data-driven processes and insights that measurably improve performance in a complex fast-growing environment, while also having the tools, knowledge, and enthusiasm for rolling up your sleeves and tackling the financial, operational, and managerial aspects of Customer Success at PlacePass. 

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