Mid Level Boston Startup and Tech Jobs

35

Technical Support Engineer

WhiteSource
Greater Boston Area
1 hour ago
+26
The ideal candidate is innately curious and has a high aptitude for quickly learning the leading-edge technologies used in today’s SDLC practices. In addition to knowing WhiteSource’s offerings inside out, our Technical Support Engineers are excellent communicators, relentless about getting things done, out-of-the-box thinkers, and masters of prioritization. In this role, you will provide support services to WhiteSource customers and prospects, troubleshoot, reproduce and devise workarounds to customer issues as well as working closely with other departments (R&D, Product Management and QA) to resolve them.

Sr. IT Manager, Supply Chain

Indigo
Greater Boston Area
15 hours ago
+21
The role of Senior IT Manager, Supply Chain is to become a trusted advisor for the Supply Chain Business Organization. In this hands-on role, you will be the go-to resource to investigate Oracle ERP issues and address functionality questions and pain points, in the areas of Order to Cash, Manufacturing and Cost Management. You will recommend best practices in leveraging system technology to meet day-to-day business needs. You will lead cross-functional teams to implement realistic solutions that align with business expectations. You will interface with senior management to define a technology roadmap that aligns with key business goals and objectives.

Agronomic Senior Data Scientist

Service Desk Analyst

SmartBear
Somerville
15 hours ago
+42
Monitor the ticketing system for incoming incidents/requests. Log and track all issues (example: phone, email, IM, walk-ups, and any other methods). Log and track all security-related issues (example: phishing emails). Troubleshoot and address issues directly; workstation issues, basic network issues (local network, Internet, Wi-Fi). Take ownership of tasks/projects and represent the user to ensure the requests are processed. Communicate to the user on progress in a timely manner. Document issues, analysis, progress, solution in the ticketing system and ensure processes are followed.

Machine Learning Engineering

Gravyty
Newton
1 day ago
+11
You are a strong software engineer with either past experience with machine learning and broader artificial intelligence techniques, or a deep desire to expand into Analytics and Data Science. You thoughtfully develop beautiful code and are looking to work with other exceptional engineers, data scientists, and a tech-focused management team in a fast-paced startup environment. You can't help shake the idea that artificial intelligence, machine learning, deep learning, and similar concepts are poised to change the world - and you want to be part of the action.

Senior IT Disaster Recovery Engineer

Humana Studio_h
Greater Boston Area
2 days ago
+47
The Senior IT Disaster Recovery Engineer assists in development of risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters. The Senior IT Disaster Recovery Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

ESS Voice, Senior Telecom Administrator

Senior Desktop/End User Support Engineer

Associate Director, Go365 Technology Solutions

Senior Data Scientist

Senior Data Scientist

Data Security Analyst (Boston or Louisville, KY) - for Digital Health & Analytics

Senior Data Scientist

Load 4 more jobs8 jobs at Humana Studio_h

Senior Director, Practice Management

Cricket Health
Cambridge
2 days ago
Cricket Health is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Practice Manager. As a Senior Director, Practice Management, you will be responsible for the overall operations, development, and success of our clinical practice, which includes virtual and in-person services for individuals diagnosed with chronic kidney disease (CKD) and end-stage renal disease (ESRD). In this role, you will be responsible for the clinical design of all CKD and ESRD care service lines nationally and the introduction of services into new local markets. You will also be responsible for the development of all administrative policies and procedures for our clinical services, including their successful implementation and evaluation. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, Physicians, and staff. 

Technical Product Trainer

Abacus Insights
Greater Boston Area
2 days ago
+35
Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges data from various sources and formats, allowing

Senior Client Success Consultant

Mirakl
Somerville
2 days ago
+29
Establishing the commercial action plan that will allow Mirakl clients to maximize the performance of their Marketplace from go-live phase onward. Sharing Marketplace best-practices and key success factors, as well as understanding the client’s business and Marketplace objectives and strategies. Scoping areas of improvement and offering guidance concerning best client success team approaches, and providing personal perspectives and analysis. Helping your clients define their ideal organizational structure for their marketplace project and anticipating the bottom-line impact of the Marketplace within the company. Sharing best practices around seller on-boarding and management, as well as strategizing on seller optimization strategies.

Senior Pricing Data Scientist

Chewy
Greater Boston Area
2 days ago
+45
We are looking for a self-motivated, entrepreneurial, and highly goal-oriented Senior Pricing Data Scientist to join our exciting and fast-paced office in Boston, MA. You will have an out sized opportunity to impact the trajectory of and shape the culture at Chewy as it continues its explosive growth. If you want to build innovative Pricing solutions in a dynamic, cross-functional e-Commerce environment, an opportunity in Chewy’s Pricing team may be a great match!

Senior IT Internal Auditor

Senior Data Scientist - Personalization

Customer Success Manager

Acquia
Greater Boston Area
3 days ago
+35
Team with Acquia Account Management to maintain strong relationships with customers and ownership of customers’ success with Acquia platform services; measured through renewal rate, NPS and other metrics that measure customer sentiment. Create and drive risk mitigation plans that map to value realization and success outcomes for customers. Drive the risk mitigation strategy through effectively working cross functionally and ensuring accountability across multiple departments within Acquia. Update and maintain the CRM database with the most relevant account and relationship details. Engage in the day to day success management and risk mitigation of Acquia’s customers. Work directly with Sales, Account Management, Technical Support, Operations, Professional Services and Finance.

Master Customer Success Manager

System Administrator (Atlassian)

End User System Engineer

Agero + Swoop
Greater Boston Area
3 days ago
+26
nstalls, configures, and maintains organization’s server and endpoint environment. Analyzes and resolves problems associated with server and endpoint hardware, OS and applications. Detects, diagnoses, and reports problems on both server and endpoint systems. Provides third level support for administration and maintenance of PC and system applications.

Security Analyst - Compliance Operations

Datadog
Remote
3 days ago
+39
As an Information Security Analyst on the Compliance Operations team, you will be responsible for the design, implementation, and management of Datadog’s technical compliance capabilities. You will create and maintain solutions to uphold Datadog’s continuous compliance with a broad set of industry and federal regulations, and drive compliance efforts to enable Datadog to enter increasingly regulated markets.

Data Engineer - Data Science Engineering

Client Operations Manager

Wellframe
Greater Boston Area
3 days ago
+34
We are looking for a talented Client Operations Manager to join Wellframe’s Client Delivery team. This is position focuses on supporting our health plan, provider and partner clients during the implementation of the Wellframe platform and throughout the client life cycle. The Client Operations Manager is the primary point of contact for assigned clients, working within a multidisciplinary, team-based client delivery model, owning the program management, ongoing day-to-day operations, and assist in defining and executing account management strategy and corresponding relationships for 3-5 client accounts on average.

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
3 days ago
+39
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Director of Platform

Operations Specialist

EverQuote
Cambridge
4 days ago
+41
The Operations Specialist will be a core team member in helping our newest employees succeed on a daily basis. This individual will work alongside our newest employees to onboard them in their first weeks of joining and assist them with ongoing support as they continue to grow with us. They will be a liaison to our newest employees and create strong working relationships with them. Additionally, this individual will work directly with our external partners and be a liaison between employees and partners. Lastly, this individual will partner with our finance team to ensure employee compensation is properly calculated and distributed.

Senior Client Operations Associate

Wellframe
Greater Boston Area
6 days ago
+34
You will be supporting Client Delivery efforts to ensure that the Wellframe technology platform is deployed in a timely and high quality fashion, ensuring that the client is positioned for success with respect to client adoption, member/patient acquisition and enhancing member/patient care. You will be playing a critical role in integrating client workflows with platform capabilities, building and owning project plans, setting project scope to align with key stakeholders and using data and analytics to tell compelling stories.

Customer Success Manager - Compliance Solutions

Skillsoft
Remote
1 week ago
+27
Manage a portfolio of compliance clients ensuring customer retention and high satisfaction with Skillsoft. Own overall relationship with assigned clients, which includes increasing adoption, ensuring retention, and holistic customer satisfaction. Drive customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores). Manage projects and on-going support issues, reference-ability, strategic and quarterly business planning. Team with Customer Sales Directors to ensure high dollar over dollar renewal rates during both expire and auto renewal anniversaries. Enable success throughout the customer life cycle and ensure best practices and methodologies that will drive renewal and growth outcomes for designated customer accounts. Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. Plan and drive ongoing account strategy working with clients to establish critical goals, or other key performance indicators, and aid the customer in achieving their goals. Develop up-sell opportunities.

Senior IT Security Engineer

Payfactors
Greater Boston Area
1 week ago
+25
Payfactors is looking for a Senior IT Security Engineer to join our Engineering Team. You will play a key role in IT security working with IT, Compliance, and Corporate Business Teams. The right individual for this role will be experienced with IT Administration, corporate device security, and data loss prevention systems. If you thrive by working in a fast paced start-up environment and working with securing web applications and platforms, consider this opportunity as the next level in your professional development. 

Data Scientist

LogRocket
Greater Boston Area
1 week ago
+23
We’re looking to bring aboard our first Data Scientist to develop next generation features into the LogRocket platform. LogRocket currently tracks millions of events across our customers’ web applications to ensure product teams can quickly identify and squash any bugs or errors that arise. We now want to leverage that data to uncover new aspects of user experiences and provide proactive, actionable insights to our partners to ensure they are building the best experience possible for their users. You will have millions of data points to explore and play around with on a daily basis, all while building the foundation for LogRocket’s Data Science team and function for years to come.

Senior Customer Success Engineer

LeanIX, Inc.
Watertown
1 week ago
+32
We are looking for a Customer Success Engineer with extensive troubleshooting and analytical skills to serve our customers via email, chat and occasional phone calls/Web conferences. You are self-driven, with strong motivation for digging deep into complex and hard problems. You have a sense of urgency and draw satisfaction from going above and beyond the limits to provide solutions. You will be a champion for the customers' voice within our company.

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