Entry Level Boston Startup and Tech Jobs

40

Remote Implementation Engineer - Boston

Toast
Greater Boston Area
21 hours ago
+50
Toast is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate. You will be involved in working with Toast’s restaurant customers to set up the Toast system, train restaurant staff, build a relationship with our customers, and ensure they are successful. We are looking for candidates that have passion for mobile technology, experience in the restaurant industry, can communicate effectively, and are creative problem solvers. We move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry join us! You will be helping Toast to grow our business across the US and internationally.

IT Help Desk Analyst

Sr. Restaurant Success Analyst

Customer Success Associate

BrandBot
Greater Boston Area
2 days ago
Support health and wellness business owners. Plan, organize, and manage ways to make these customers successful. Increase customer satisfaction through support, consulting, and education. Answer support tickets in a timely manner. Have a sense of urgency to make customers successful on the platform.

Tier 1 Support Engineer, Boston

Privitar
Greater Boston Area
3 days ago
+22
The Tier 1 Technical Support Representative is the key, front-line support position, and the “eyes & ears” for the company, responsible for managing the relationship with our most valuable asset, our customers. The Technical Support Representative assists customers in resolving open issues; they help customers to achieve success through best-practice guidance and they help customers to achieve a high level of satisfaction with Privitar solutions and our customer support services. The position combines overseeing the rapid response to customer inquiries, handling enhancement requests, and analyzing common issues.

Support Analyst

CrunchTime!
Greater Boston Area
3 days ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
4 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Customer Engagement Specialist

The Predictive Index
Greater Boston Area
4 days ago
+21
The Customer Engagement Specialist is an entry role into the world of the customer. This role is focused on the customer and setting them up for success. You will be working closely with the Customer Success team to drive customer retention, adoption, expansion and customer satisfaction. You will be proactively engaging customers to help guide them through the full PI experience; driving product adoption and providing value-added information. This includes partnering with the Customer Success Managers to host customer kickoff calls, monitor feature adoption, aid with online training sessions and preparation, and ensure a frictionless renewal and upsell process for customers.

Events Associate

ProfitWell
Greater Boston Area
4 days ago
+33
As our Events Associate, you’ll partner with our Events Manager to plan and execute numerous events ranging from our three day annual conference, monthly events (workshops, social events and VIP dinners), sponsored events to webinars and podcasts. Our events are corporate branding initiatives meant to ignite passion for our industry and company brand, not strictly social events.

Manager of Customer Success - Onboarding (Boston)

Klaviyo
Greater Boston Area
4 days ago
+44
As a Manager, Customer Success - Onboarding you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Vice President of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our rapidly growing customer base worldwide. As part of our customer success-focused, results-driven organization, you will also be responsible for driving sustainable, long-term customer value.

Growth Success Manager

Field Event Manager

L&D Specialist, Customer Support

L&D Specialist, Customer Success

Product Expert

Load 2 more jobs6 jobs at Klaviyo

Support Engineer

Acquia
Greater Boston Area
4 days ago
+20
We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You get to advise Acquia customers on how to get the most from Acquia products and guide them through issues from site launches to "there's a module for that" scenarios. You’ll be part of a close-knit, tenured team of professionals helping customers all over the globe overcome obstacles and resolve issues related to their websites. It’ll be important to develop and maintain excellent customer relationships, work with Acquia’s team of top Drupalists to consult or resolve issues, and contribute to making Acquia and Drupal even more awesome. Maybe even inspire a little crazy!

Renewals Manager

LogicManager
Greater Boston Area
5 days ago
+21
LogicManager is looking for a customer-centric Renewal Manager to help manage our fast-growing customer base. This role is responsible for overseeing all assigned contract renewals and small upgrades and would work directly with customers and internal team members to ensure timely and accurate execution. Once successful, this role has a lot of options for career advancement internally, such as Advisory, Customer Advocacy, or even on the Finance Team. 

Customer Success Specialist

CarGurus
Cambridge
5 days ago
+41
The Customer Success Specialist will combine a passion for customer engagement with a proven understanding of how CarGurus tools and systems work. The CSA will provide outstanding support to primarily non-paying dealers, shoppers, and private sellers; and balance increasingly impactful support cases as their experience and comfort level grows. As such, coach-ability and a strong desire to learn and grow are the cornerstone of this role.

Customer Success Manager

LogRocket
Greater Boston Area
1 week ago
+23
Get in on the ground floor at one of Boston's top, fast-paced startup, while solving a huge challenge for product managers and developers- understanding customer experience. We're looking for a super-motivated individual to be one of the first Customer Success Managers at LogRocket. We have a product that customers are already raving about; you will play a key role in building the processes that leads to successful long-term relationships with our customers. 

Customer Service Representative

Agero
Greater Boston Area
1 week ago
+14
The Service Provider Support Associate assists the Service Provider network with all activities related to their relationship with Agero while Researching claim issues and corresponding with service providers to ensure proper resolution of claims. Additionally, they will assist providers with adherence to claims policies and guidelines in accordance with the companies terms and conditions.

AV / IT Expert

DataRobot
Greater Boston Area
1 week ago
You will be responsible for managing our AV infrastructure and creating a first-class AV/VC experience at our weekly company meetings with over 1,000 employees in 18 offices around the world from our Boston HQ. When you aren’t refining our AV systems and keeping them up to date, you’ll spend your time working closely with our IT Team managing the Help Desk to ensure smooth day-to-day operations. Additionally, you’ll have the opportunity to participate in our weekly sprints and get involved in other exciting projects.

Assembler

Piaggio Fast Forward
Greater Boston Area
1 week ago
+25
Piaggio Fast Forward (PFF) is hiring Assemblers to join our new team responsible for the assembly of our first product, gita™. As an early member of the team, you will assist in design, test, and implementation of the assembly processes. The assemblers will be expected to function as a member of the production team whose goal is to assemble required components, operate manufacturing equipment, and maintain the quality and integrity of the products and facility at all times. In this role, your primary focus is to build components by assembling parts and subassemblies while following processes to meet production goals. Strong communication skills are necessary for success as an Assembler at PFF.

Data Scientist

Jobcase, Inc.
Cambridge
1 week ago
+23
Data Scientists at Jobcase tackle a broad range of analytical problems, including recommender system optimization, user segmentation modeling, lifetime value forecasting, and topic modeling. They collaborate with colleagues throughout Jobcase, from database marketing and sales, to engineering and product management. They combine technical proficiency with business savvy to translate business problems into production-ready code.

Customer Success Manager

BHE
Greater Boston Area
1 week ago
+23
We are currently seeking an exceptional Customer Success Manager to ensure our clients have a positive experience, from onboarding and throughout their long-term interaction with our company. The right candidate will have a proven track record of developing and maintaining SaaS customer relationships and will focus on servicing IHD customers. This position is full-time in our downtown Boston office (remote candidates not considered).

Account Servicing Specialist

Forward Financing
Greater Boston Area
1 week ago
+43
As a Specialist in the Account Servicing Department, you will be challenged daily and find satisfaction helping customers resolve temporary financial and payment issues they are having with us. The department consists of specialized teams across customer service, payments, resolution, and arbitration. Specialists generally start in the payments tier but have opportunities to move across teams based on performance and business needs. In this position, you will play an integral role in the revenue life-cycle of the company and help strengthen our relationships with those customers that need assistance in repaying their financing. 

Data Scientist, Imagery

Indigo
Greater Boston Area
1 week ago
+21
Build deep understanding of existing algorithms and imaging data assets. Build automated QC pipeline for existing and future imaging data. Evaluate different imaging platforms and technologies. Develop algorithms towards to UAV, MAV, Satellite applications in digital agriculture. Contribute to components of in-flight imaging analyses and development. Take ownership of discrete tasks, delivering on challenging deadlines. Collaborate with Engineering staff on scaling your work.

Client Success Manager, Medium

Panorama Education
Greater Boston Area
1 week ago
+40
We're looking for a Client Success Manager to join our growing team and support a portfolio of 30-35 district partnerships with best-in-class service. As a Client Success Manager, you will be a Panorama product expert, supporting clients to ensure satisfaction with our products and their client experience. You will leverage your expertise to support clients from onboarding through ongoing engagement with data. In addition to using Panorama, you’ll make considerable use of Excel, troubleshoot questions using your expert knowledge of Panorama’s products, and work closely with clients to align their needs and the best practices we’ve learned over the years.

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds