Boston Tech Jobs and Startup Jobs

36

Office and Experience Manager

Klaviyo
Greater Boston Area
22 hours ago
+44
In your role, you will partner directly with the office and culture team as well as with the People Operations team to create innovative and modern company-wide traditions. This role is critical, serving as an important liaison between our Klaviyos, Facilities, and the core People Operations team. By utilizing and developing key and unique skills, as well as the freedom to come to the table with fresh ideas and novel solutions, you will be fostering a culture of POSSIBLE. At Klaviyo, our people come first and this team helps us set that tone with boots on the ground initiatives. Having fun is just the cherry on top. Sound good? Keep reading!

Senior Data Scientist

Manager, Data Science

Data Science Software Engineer

Customer Success Manager

LogRocket
Greater Boston Area
1 day ago
+23
Get in on the ground floor at one of Boston's top, fast-paced startup, while solving a huge challenge for product managers and developers- understanding customer experience. We're looking for a super-motivated individual to be one of the first Customer Success Managers at LogRocket. We have a product that customers are already raving about; you will play a key role in building the processes that leads to successful long-term relationships with our customers. 

Data Scientist

LogRocket
Greater Boston Area
1 day ago
+23
We’re looking to bring aboard our first Data Scientist to develop next generation features into the LogRocket platform. LogRocket currently tracks millions of events across our customers’ web applications to ensure product teams can quickly identify and squash any bugs or errors that arise. We now want to leverage that data to uncover new aspects of user experiences and provide proactive, actionable insights to our partners to ensure they are building the best experience possible for their users. You will have millions of data points to explore and play around with on a daily basis, all while building the foundation for LogRocket’s Data Science team and function for years to come.

Office Manager / Team Assistant

LeanIX, Inc.
Watertown
1 day ago
+32
As Team Assistant at LeanIX you will take on a valuable and versatile role in our fast-growing company and work closely with internal departments and management as well as external contacts such as customers, suppliers and business partners. You also play an important role in the onboarding of new colleagues. You are responsible for the entire office management and all related administrative activities.

Senior Customer Success Engineer

LeanIX, Inc.
Watertown
1 day ago
+32
We are looking for a Customer Success Engineer with extensive troubleshooting and analytical skills to serve our customers via email, chat and occasional phone calls/Web conferences. You are self-driven, with strong motivation for digging deep into complex and hard problems. You have a sense of urgency and draw satisfaction from going above and beyond the limits to provide solutions. You will be a champion for the customers' voice within our company.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
1 day ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Client Engagement Manager

ProfitWell
Greater Boston Area
1 day ago
+33
Work to solve client challenges in direct partnership with a Business & Pricing Analyst. Manage the full life-cycle and communication for a client relationship, including: Kickoff and onboarding activities; Project timelines and deliverables; Build custom, visually appealing presentations delivered to both middle management and C-suite executives. Upsell and cross-sell opportunities among our many products and offerings; Provide valuable, implementable results and recommendations using strategic business analysis. Collaborate with our internal team members to deliver a consistent, high-quality experience for clients. Serve as a product owner, taking the initiative to drive improvements and innovations from the front line, including streamlining processes, improving visualizations, creating better storytelling, and anything else to improve the Price Intelligently product.

Senior Customer Success Manager

Threat Stack
Greater Boston Area
1 day ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Manager of GTM Business Systems

Mimecast
Lexington
1 day ago
+58
This individual will have a strong background in Netsuite (or CRM tool) from a Sales Rep and Manager perspective and be comfortable recommending system improvements and enhancements to the Netsuite Team, prioritizing must-haves versus nice-to-have’s and represent the GTM team at our monthly business systems agility meetings. In parallel, this individual must have the talent and desire to coach, train and mentor Sales Managers and Sales Rep’s into the effective adoption and utilization of our business systems. Key to the role will be the ability to coach “self-help” as opposed to becoming a crutch for the sales force.

Associate Desktop Support Analyst

Mimecast
Lexington
1 day ago
+58
Mimecast Associate Desktop Support Analyst needs to work well under pressure and can deliver and execute solutions timeously to ensure a flawless internal IT service delivery for Mimecast. Assist in the planning and maintenance of IT business systems at the various offices worldwide according to Mimecast Global specifications and local business requirements as well as provide efficient and effective support to local and global Mimecast employees using defined case management procedures.

Executive Assistant

Nuance
Greater Boston Area
1 day ago
+46
Nuance is seeking an experienced Executive Administrative Assistant to support our EVP, Healthcare and provide assistance to two SVPs within Healthcare leadership. We are looking for someone with a strong background supporting the most senior level executives. The successful candidate will be flexible, thoughtful, self-motivated, quick-thinking, and able to juggle multiple and diverse responsibilities with exceptional organization. This candidate should have proven complex scheduling skills, excellent MS Office skills, strong operational skills, and global travel management experience. This person should be independent, self-motivated, enthusiastic, confident in nature, calm under pressure and adept at influencing and collaborating with senior leaders, colleagues, and customers.

Data Scientist

Hometap
Greater Boston Area
1 day ago
+17
At Hometap, we believe you can have a house and a life. Our vision is to empower current and prospective homeowners to access their home's equity, free of debt. By tapping into the built-in value of a home, we help homeowners do the big-ticket stuff that makes life better: start a business, buy a second home, get out from under crippling debt, or pay for college tuition. Hometap makes investments in residential homes, buying a small equity stake

Senior Support Engineer

Threat Stack
Greater Boston Area
1 day ago
+31
We are seeking a highly motivated Senior Support Engineer who is fanatical about helping customers succeed and loves to learn. You should be comfortable performing a wide range of technical and support activities – from answering emails to recreating customers’ environments and troubleshooting. You should have outstanding communication skills and the ability to pick up new things quickly and work in a dynamic team setting.

Global Director, Technical Alliances (Boston, MA)

Dynatrace
Waltham
6 days ago
+28
· Build, expand and maintain the relationships and partnerships with our Strategic Technology Partners (eg. AWS, Microsoft, Google, IBM, Red Hat, VMware, ServiceNow). · Identify, recruit and develop Cloud ecosystem partners. · Develop and evangelize DYNATRACE related technical solutions and value propositions with/to Dynatrace, customers, Cloud Service Providers, Independent Hardware Vendors, Independent Software vendors and other partners. · Foster creativity and innovation with alliances and within DYNATRACE’s cross-functional teams. This role guides a cross disciplined team (Business Development Managers, Partner Marketing Managers, Technical Alliance Managers) in their delivery and execution against the defined strategy. · Identify and qualify new opportunities in conjunction with our alliance partners’ technical strategies that can be satisfied by DYNATRACE solutions, products, and services.

Manager, Customer Support

Zaius
Greater Boston Area
6 days ago
+32
We’re looking for a leader for our support team who is passionate about providing awesome customer experiences within an entrepreneurial and dynamic environment. As our Support Manager, you’ll interact directly with customers on a daily basis and contribute to developing initiatives to improve the customer experience while supporting and mentoring our amazing support engineers. This is an awesome opportunity to lead a team of support engineers who are excited about helping our customers work through their support concerns.

Service Desk Analyst

SmartBear
Somerville
6 days ago
+42
Monitor the ticketing system for incoming incidents/requests. Log and track all issues (example: phone, email, IM, walk-ups, and any other methods). Log and track all security-related issues (example: phishing emails). Troubleshoot and address issues directly; workstation issues, basic network issues (local network, Internet, Wi-Fi). Take ownership of tasks/projects and represent the user to ensure the requests are processed. Communicate to the user on progress in a timely manner. Document issues, analysis, progress, solution in the ticketing system and ensure processes are followed.

Machine Learning Engineering

Gravyty
Newton
1 week ago
+11
You are a strong software engineer with either past experience with machine learning and broader artificial intelligence techniques, or a deep desire to expand into Analytics and Data Science. You thoughtfully develop beautiful code and are looking to work with other exceptional engineers, data scientists, and a tech-focused management team in a fast-paced startup environment. You can't help shake the idea that artificial intelligence, machine learning, deep learning, and similar concepts are poised to change the world - and you want to be part of the action.

Senior Security Risk Analyst

Mimecast
Lexington
1 week ago
+17
The Senior Security Risk Analyst is a senior individual contributor role, working largely with technical senior stakeholders to test and improve customer and corporate information security controls. The primary focus of the role is technical audit and will review and advise on the efficacy of existing information security controls, in relation to industry standards, regulations and current attestations and certifications.

Messaging Security Analyst (Level 2)

Mimecast
Lexington
1 week ago
+17
The Mimecast Messaging Security Team are specialists with deep knowledge of the threats to e-mail traffic management. They utilize a network of honey pots that attract and aggregate both spam and malware in the wild! This, coupled with community provided intelligence, allows Mimecast to provide detection and protection mechanisms against spam and malware easily and effectively, to accommodate the rapidly evolving techniques used by malicious actors.

Customer Success Manager

Reggora
Greater Boston Area
1 week ago
Reggora is seeking a Customer Success Manager to immediately join our rapidly growing team to oversee inbound support, retention and expansion of our growing national customer base of lenders. This role requires stellar relationship management, sales acumen, training skills and technical troubleshooting to drive value outcomes for clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

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